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29 Customer Service courses in Market Drayton

Customer ServiceMarket Drayton
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Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered in-person, on-requestDelivered In-Person in Consett
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Handling Difficult Conversations

By Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£445

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in-person, on-request, onlineDelivered Online & In-Person in Southampton
Price on Enquiry
123

Educators matching "Customer Service"

Show all 7
Agl Training Ltd

agl training ltd

Telford

AGL Training Ltd are an independent training provider, working in partnership with the Heart of Worcestershire College; specialising in Apprenticeship programmes and staff training. We are a smaller training provider offering a more dedicated and tailored service, with our primary focus being the quality of our service delivery. Our courses are certificated and nationally recognised qualifications. Whether you are an individual looking for an apprenticeship, or an employer with additional training requirements, we are here to support you.

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Stretch Development Ltd

stretch development ltd

Stafford

David is a unique motivational speaker and facilitator on goal-setting and purpose. He brings a sense of humour and authenticity to a subject he has been researching over the last 25 years. He’s carried out 250+ interviews with top achievers and takes inspiration from this research to see how this learning, behaviour and wisdom can be applied to get better results for people and for businesses. First and foremost though David is a Brummie. There is an ‘ordinaryness’ and a down-to-earthness that is a core part of who he is and what he offers the world. When David is in the room, you instantly understand who he is and what he stands for.

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Pureseal Services UK

pureseal services uk

5.0(52)

Crewe

PureSeal Services are a team of experienced hard surface restorers and chemists that create chemicals specifically for softwashing and hard surface cleaning. We have over 15 years of experience in these fields which gives us the ability to create chemicals to combat organic growth and remove non-organic blemishes and stains that you will encounter on a day to day basis. We have a vast range of chemicals including HSE approved biocides, label compliant oxidisers, surface coatings and much more making PureSeal your one stop shop for hard surface restorations. We have an ever expanding customer base in the UK including contractors, small business owners, home owners and property developers and we have our nationwide network of PureSeal Approved Applicators. Our products are backed up with our exceptional customer service and technical advice that ensures that you receive the highest level of customer service, at all times.

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Learn Travel

learn travel

Cheshire

Our library of teaching materials support delivery of Travel, Tourism and Aviation diplomas, certificates and awards at a range of levels. All major awarding body qualifications are covered including BTEC, City & Guilds, SQA and NCFE. IATA Fares & Ticketing Course Bespoke course writing or delivery Subject specific self-study modules e.g. Customer Service, Sales, Cruise, Ski Destination Geography/Knowledge Materials to underpin new starter induction

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The Connect Solutions Group

the connect solutions group

Cheshire,

Innovative - Immersive - Inspiring,Connect was initially founded over 25 years ago to provide transcription services and promote accessibility, allowing everyone to achieve. Connect Group has gone from strength to strength and is now comprised of three separate companies, working with some of the UK’s leading organisations and offering a wide variety of services. Connect Design Transcription services including braille, large print and digital accessible formats. Connect Training Virtual reality training platform, delivering live role-play simulations for all sectors, including education, customer service and corporate.

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Environmental Essentials Ltd

environmental essentials ltd

Newcastle

With almost 200 employees working from regional offices across the country, we deliver a local service at a national level. We like to take the time to get to know our clients, and for you to get to know us. Priding ourselves on our excellent customer service, we have built our business on communication, clarity, hard work, attention to detail and quality assurance every step of the way. Whether you need a turnkey national asbestos management and consultancy service or are simply looking for accredited asbestos awareness training, you’ve come to the right place.

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Eyewear Styling Academy

eyewear styling academy

5.0(6)

Shropshire

Eva’s passion for unleashing the power of personal transformation through her eyewear styling consultations, has not only revolutionised her optical business, quadrupling her average dispense value from £120 to £900+ and tripling her practice turnover, in less than four years, but has also helped hundreds of clients find their perfect style for eyewear, transforming their image and building their confidence. Eva’s ability to guide clients through crucial steps towards personal transformation is at the core of both her professional and personal mission – to transform the optical industry from drab to fab! Eva’s expertise and revolutionary approach to eyewear, brings a fresh and colourful dimension to what can often be considered a rather cold and clinical environment for some customers. Her successful, multi-award winning optical practice, ‘Style Optique’ in Market Drayton, has been awarded achievements for outstanding customer service and has been named U.K.’s Fashion Practice of the year 2019 at the National Optician awards for her superior eyewear and styling consultations. Eva has over 20 years working in the optical industry as well as developing her own unique consultations as an eyewear image consultant. Eva is also highly respected within colour me beautiful – Europe’s leading Image Consultancy – as an image consultant and eyewear style expert and gives advice and training to other consultants. Eva also runs regular presentations and events on eyewear and styling. Her current mission is to empower and equip optical practice owners, dispensing opticians and retail staff in how to boost their income, increase their average dispense value and raise customer satisfaction through her brand new styling programme brought to you by her company the ‘Eyewear Styling Academy’. You are only a few steps away from transforming your life and business too! Read Eva’s story here.

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