Customer service – get all the basics right and enhance your customer experience Delivered in-person, on-requestOn-request courseDelivered In-Person in UK WideIn-Person, UK WidePrice on Enquiry
Successfully manage customer expectations during each stage of the customer journey Delivered in-person, on-request, onlineOn-request courseDelivered Online & In-Person in UK WideOnline & In-Person, UK WidePrice on Enquiry
How to generate long-standing customer loyalty when dealing with clients? Delivered in-person, on-requestOn-request courseDelivered In-Person in UK WideIn-Person, UK WidePrice on Enquiry
All you need to know about effective complaints handling Delivered in-person, on-requestOn-request courseDelivered In-Person in UK WideIn-Person, UK WidePrice on Enquiry
Conflict management – The keys to success to conflict resolutionDelivered in-person, on-requestOn-request courseDelivered In-Person in UK WideIn-Person, UK WidePrice on Enquiry
Delivering the best customer care when dealing with clients Delivered in-person, on-request, onlineOn-request courseDelivered Online & In-Person in UK WideOnline & In-Person, UK WidePrice on Enquiry
The keys to success to continuous improvementDelivered in-person, on-requestOn-request courseDelivered In-Person in UK WideIn-Person, UK WidePrice on Enquiry
Understanding and applying the core values of Leadership Delivered in-person, on-requestOn-request courseDelivered In-Person in UK WideIn-Person, UK WidePrice on Enquiry
All you need to know about telephone etiquettes, communication and behavioursDelivered in-person, on-requestOn-request courseDelivered In-Person in UK WideIn-Person, UK WidePrice on Enquiry
