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29 Customer Service courses in Belfast

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Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered in-person, on-requestDelivered In-Person in Consett
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£445

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in-person, on-request, onlineDelivered Online & In-Person in Southampton
Price on Enquiry

Educators matching "Customer Service"

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Princess Royal Training Awards

princess royal training awards

Belfast

The Princess Royal Training Awards is an honour for employers in the UK who have created outstanding training and skills development programmes which have resulted in exceptional commercial benefits.Honouring employers who have created outstanding training and skills development programmes which have resulted in exceptional benefits. The result is an award that highlights the range and quality of training that exists in industry. 3  Benefits of the Awards Applying for a Princess Royal Training Award will provide you with the opportunity to reflect on what you have achieved through your investment in training. We provide you with one-to-one support through the application process and all applicants receive tailored written feedback on their application. Achieving this prestigious award allows you to be externally recognised for your achievements and sets you apart from your competitors. Recipients of the Award are invited to display the award logo on their websites, business and recruitment communications and products, bringing industry-wide recognition. You will also join the Princess Royal Training Awards Alumni providing access to a network of award holders who, like you, believe in the huge value of training and development. l How to apply The Awards are free to enter and are open to organisations of all sizes, and from all sectors in the UK and Ireland. Entrants will receive tailored support throughout the application process. Applications are open from 03 January – 31 March 2023. The first stage of the process is the completion of an online application form. If you are successful at this stage, you will progress to the second stage which comprises a virtual visit with an Assessor. A prestigious awards celebration for those who achieve the standard will take place in the autumn. Some words from our President The Awards are supported by our President, HRH The Princess Royal, who is a keen advocate of skills development. Princess Royal Training Awards ‘Many employers are making positive contributions to our wider communities and economies by up-skilling and empowering their employees. The Princess Royal Training Awards provide a platform for such employers, giving them the accolade they deserve.’ HRH The Princess Royal is the president of The City and Guilds of London Institute, the founding organisation for City & Guilds and its community of brands. City & Guilds Foundation The awards are delivered by the City & Guilds Foundation, which was set up to amplify the work we do across City & Guilds; removing some of the biggest barriers to jobs, celebrating best practice on the job, and advocating for jobs of the future. City & Guilds works with education providers, employers and governments in over 100 countries across the world to help people, businesses and economies grow by shaping skills systems and supporting skills development. Our brands include City & Guilds, ILM, Kineo, The Oxford Group, Gen2, Intertrain and TradeSkills4U. Meet the Assessors Applications will be reviewed by a team of independent Assessors, led by a Chief Assessor. The Princess Royal Training Awards Assessors have been selected for their experience in training and skills development across a wide range of organisations and sectors.