Cademy logoCademy Marketplace
  • Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

29 Customer Service courses in Edinburgh

Customer ServiceEdinburgh
🔥 Limited Time Offer 🔥

Get a 10% discount on your first order when you use this promo code at checkout: MAY24BAN3X

Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered in-person, on-requestDelivered In-Person in Consett
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Handling Difficult Conversations

By Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£445

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in-person, on-request, onlineDelivered Online & In-Person in Southampton
Price on Enquiry
123

Educators matching "Customer Service"

Show all 10
Four Square | Homeless Charity Edinburgh

four square | homeless charity edinburgh

Edinburgh

Four Square is an Edinburgh charity supporting people who are homeless or at risk of becoming homeless. Employing over 80 staff at 7 locations across the city we provide support; advice; accommodation; and learning and training opportunities. We also run one of Scotland’s largest social enterprises, Edinburgh Furniture Initiative, where we re-sell donated furniture to support our charity. Our store is Revolve certified for safety and quality.

Message
Aemtek Ltd.

aemtek ltd.

London

Food and Environmental Microbiology Testing, Research, Training & ConsultingFounded in September of 2002, AEMTEK strives to help clients obtain accurate, fast and reliable analytical data, and provides total solutions to help our clients ensure food safety, cosmetic safety, water quality and environmental health. AEMTEK is a high quality, third party laboratory that provides testing, research, training, consulting services, and sampling products for the food, cosmetic, environmental, water, supplement and nutraceutical industries. Our inspiration is to provide total solutions to help our clients ensure food safety, cosmetic safety, water quality and environmental health. When it comes to problem solving, nothing compares to experience. When it comes to your project, getting it done quickly and correctly is what counts. AEMTEK has the staff, the facilities and the drive to solve your problems on time and on budget.

Message
Newleaf Associates

newleaf associates

Burntisland

Newleaf Associates was established in 2005 by Margaret Johnston, a highly experienced Trainer, Facilitator and Coach who has held various professional Training and HR positions in the public, private and Further Education sectors. All projects are managed personally by Margaret Johnston, the Principal Training Consultant who is also responsible for delivering most courses. As a Chartered Member of the Chartered Institute of Personnel & Development (CIPD) and a Fellow of the Institute of Training & Occupational Learning (ITOL), Margaret is committed to working to the highest standards of quality and professionalism at all times. Associate Trainers are carefully selected, have substantial relevant experience and are all CIPD qualified.

Message
CelticSMR

celticsmr

5.0(1)

CelticSMR Ltd is an established imaging company with 30 years of experience in the veterinary and healthcare markets; distributing leading x-ray, ultrasound, therapeutic laser equipment throughout the UK and Ireland. We pride ourselves on developing strong and long-lasting relationships with our customers and are committed to providing excellent customer service, training and support. We understand the time and dedication required to master medical diagnostic imaging and aim to facilitate this with a range of training, from free webinars to complete courses, utilising our in house technical experts alongside medical imaging specialists. With our small and friendly team of application specialists, engineers and account managers, we are able to offer a very personal service, empowering customers to maximise the use of their imaging equipment and provide the best possible care to their patients.

Message
Azilo Technologies t/a Tayl

azilo technologies t/a tayl

Musselburgh

Got new team members or employees working from home? No problem; add them to our system, and they’ll have access to the training they need. Add users as admins and grant them rights to manage departments and assign tasks to their team.

Message
Limelight Careers

limelight careers

Edinburgh

Limelight Careers specialise in apprenticeships, jobs and training. Modern Apprenticeships are a great alternative to college. Work, Earn, learn with Limelight. Welcome to Limelight Careers. We recruit modern apprentices for administration, customer service, financial services, and management and leadership roles; talented young people who have made a conscious decision to take a specific route in business. Crucially to work, earn, learn and gain a nationally recognised qualification – a Modern Apprenticeship. A Modern Apprenticeship through Limelight Careers is a full time, permanent job with a competitive salary. It’s a real credible alternative to college or university for young people and an opportunity for businesses to grow their own talent.

Message
Aeona

aeona

Gorebridge

"I work with people and organisations to change your world for the better - in and out of work. I help you to clarify what it is you want from life and work and then live the life you want, have the career you want, be the person you want to be and find purpose, meaning and fulfilment. I help you lead your organisation or business to greater results and achieve the outcomes you need - like higher customer service, profitability, productivity, engagement, and retention of key people. We help you create the environment, confidence and mindset in your organisation that inspires people to want to perform at their best, all of the time."

Message
Communities Lifelong Learning and Employability

communities lifelong learning and employability

Dalkeith

We work with young people, adults, families and community organisations to improve skills for learning, life and work. We engage with people through: youth work, adult learning, family learning, vocational training, employment support, work experience, and capacity building.

Message
Iain Lowdean Golf

iain lowdean golf

Lasswade

Iain is a full-time Teaching Professional with over 11 years' experience in the golf industry, currently serving as the Head Teaching Professional for David Burns Academy (Tour Coach), based at Kingsfield Golf & Leisure and Melville Golf Centre. As a Golf Professional since 2011, Iain has accumulated an extensive wealth of knowledge, drawing from his background in sales, hospitality, and golf. Armed with degrees in Golf Studies and Leisure and Sports Management (BA), he brings a unique customer service perspective to the fore and is ceaselessly developing fresh ideas to drive progress as a Teaching Professional.  He has held esteemed positions as the Head PGA Professional at Baberton and Kingsknowe Golf Clubs and as an Assistant Professional at Murrayfield Golf Club, within the Edinburgh and Lothians area. During his formative years in Gloucestershire, Iain honed his skills, representing his county whilst playing off a handicap of +1.  Embracing the modern digital era, Iain has skilfully adapted to online coaching, offering golf lessons on the virtual stage. He holds a prestigious ranking amongst the Top 10 coaches on Skillest, the foremost online golf lessons platform, where he now coaches players on a global scale. His impressive Skillest profile serves as testament to his sterling coaching skills.  As a Certified Putting Instructor (CPI) and coach in ground force reaction with BodiTrak, Iain is passionately committed to personal development, striving to deliver the very best coaching to his students. He is the proud custodian of a TrackMan 4, utilising the latest technology to provide insightful lessons in an easy-to-understand format. With a keen eye on advancing his skills and knowledge, he initiated remote coaching during the Covid crisis and has perpetuated this practice, welcoming new contacts from around the globe.  Settled in Edinburgh with his wife and three children, Iain has a lifelong commitment to the sport and continues to warmly invite new students to learn and flourish under his expert guidance in this enduring game.

Message
MJ Electrical Training

mj electrical training

West London

Established in 2018, MJ Electrical Training specializes in providing essential electrical, health, and safety qualifications. We are proud to be an approved training provider recognised by prestigious organizations like City & Guilds, IOSH, and Safety Passport Alliance. Our comprehensive courses cater to electricians, associated tradespeople, trainees, and individuals seeking a fresh career start. We offer flexible learning options, utilizing cutting-edge learner management software (LMS) or conducting face-to-face sessions through platforms like Teams or Zoom. Key courses we offer include: 1. City & Guilds - 18th Edition IET Wiring Regulations 2. City & Guilds - Part P Domestic Electrician 3. City & Guilds - Inspection and Testing 4. City & Guilds - Health & Safety in a Construction Environment (Green CSCS Labourers Card) 5. ECS Health & Safety Course - SPA Core Day  6. IOSH - Working Safely Our courses not only equip you with the necessary knowledge to excel in final examinations but also provide a streamlined and cost-effective path to obtaining core electrical and health & safety qualifications. At MJ Electrical Training, we prioritise exceptional customer service. Our dedicated team ensures that your queries and concerns are promptly addressed; we are committed to ensuring your learning experience is smooth and rewarding. Feel free to reach out, and we will be more than happy to assist you.

Message
Show all 10

Search By Location