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29 Customer Service courses in Longbenton

Customer ServiceLongbenton
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Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered in-person, on-requestDelivered In-Person in Consett
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Handling Difficult Conversations

By Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£445

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in-person, on-request, onlineDelivered Online & In-Person in Southampton
Price on Enquiry
123

Educators matching "Customer Service"

Show all 14
Muckle LLP

muckle llp

Newcastle upon Tyne

We’ve been operating as a law firm in Newcastle since 1920 and still work out of a single-site office in the city, helping regional, national and international clients with their legal needs. Our story we provide business people with first-class advice and outstanding service. We often get asked, where does the name Muckle come from? If you look through our website you won’t find anyone with the name Muckle working at our firm today. But if you look back a little further – right back to 1896 in fact – you’ll find Robert Muckle, a 13-year-old office junior who ultimately became a partner. The firm that bears his name today is one of the leading law firms in the region and the trusted advisor to hundreds of regional, national and international clients. We pride ourselves on our dedication to both our clients and our community.

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Santos Training And Development Ltd

santos training and development ltd

Stanley

Training Provider usiness administrators need a broad range of skills to work efficiently and to help increase business productivity.

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Oracle Training Solutions

oracle training solutions

London

Oracle Training Solutions Ltd has been established since July 2010. We are a Training Provider based at the Pinetree Centre in Birtley, Chester-Le-Street and deliver high quality training across all of the North East of England. We also have a small team of digital marketing apprentices, able to implement campaigns, reacting quickly to necessary changes. Each specialising in different marketing skills such as: content creation and design, SEO and analysis. Our Mission We’re enthusiastic teachers and trainers providing training courses in a variety of sectors and government funded apprenticeships on a range of levels, in partnership with local training providers and companies. Our Vision We believe in the quality of our training and always try to give the best quality training to our customers keeping our classes small to make sure our students have an enjoyable learning experience. We recognise that the needs of the customer are paramount. We value the strengths of the individual and strive to deliver the highest quality education and training raising the skills and knowledge of the individual. We strive to make a genuine positive impact on our local communities and help provide sustainable employment for clients who engage on our training programmes. Our Values We’re committed to deliver various training qualifications as approved by awarding bodies, and tailor this to company requirements; offering one to one training with options for online or remote support. Utilisation of employer and stakeholder insights to benefit from our wider network of connections with tutors and local businesses. We focus on a flexible and adaptable approach to meet the needs of our learners and have a “can do approach”. Our courses can be delivered at our dedicated training centre, within the workplace or at a venues to suit the apprentice. Sector Areas and Apprenticeships Our curriculum reflects local, regional and national requirements specifically helping business to support internal structures and systems inclusive of:- • Business Administration • Customer service • Team Leading and Management • Digital Marketing and Junior Content Producer • Transport and Logistics • Teaching and Learning Meeting the skills needs of the sector by offering training and progression opportunities for sustained careers linked to LMI and LEP regional priorities. The commitment of our colleagues and the support and engagement of our employers and external Governance are pivotal in realising our potential to provide the best learning opportunities for all that ensures the long-term sustainability of this sector.

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Method Training

method training

4.9(120)

Newcastle Upon Tyne

Our facility is the perfect blend of rugged and refined. We take tremendous pride in providing a clean, bright and well-equipped gym that, with the help our our coaches and community, can take your fitness to the next level. Facilities include, Free parking In-house coffee shop Fully staffed front desk Male and female shower and changing rooms Mezzanine waiting area Equipment from premium equipment manufacturers such as Rogue Fitness, Concept 2, Bulldog Gear and Again Faster

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The Able Agent - Letting & Estate Agent Online Training

the able agent - letting & estate agent online training

5.0(10)

Newcastle Upon Tyne

Training for business growth. Qualifications to recognise expertise A flexible training resource, designed to enable confident and compliant teams. Follow as a team or design bespoke plans for individuals By integrating legal knowledge with sales skills, The Able Agent creates proactive property professionals, able to stand out as experts who can advise and cross-sell in all areas of business

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Serendipity Training

serendipity training

Northumberland

Serendipity Training Ltd are able to offer you accredited and regulated training that suits your needs. We are based in the North East of England but can deliver courses UK wide at your venue. We also have open courses or can deliver learning online.

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Commodious

commodious

0.0(4)

Gateshead

Our convenient, great value online courses make it easy to get the training you and your workplace needs.

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Hair & Beauty By Claire H

hair & beauty by claire h

4.8(40)

Gateshead

Hair by Claire H is a hair & beauty salon which opened its doors in 2008 with the vision of running not just a good hair salon in the North East but the best. The salons core ethics is focused on providing an excellent customer service and an enjoyable experience for its clients. Founder Claire Hall Founded by Claire Hall a talented expert in Hair & Beauty. Claire has worked for Regis International salon’s enabling her to gain invaluable experience and expertise in her field and opening Hair by Claire H was a natural progression.

Magpie Training

magpie training

5.0(3)

Consett

Magpie Training has been proudly providing high quality training to the North East since 2012. What differentiates us from other businesses is our ability to truly connect with our customers, and provide the exceptional, compassionate service they deserve.

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Absolute Care Training & Education Ltd

absolute care training & education ltd

Sunderland

Absolute Care Training & Education Limited offer Effective Learning Packages for Health & Social Care, Team Leading, Management, Customer Service, Skills for Life and many more. Programmes are offered as apprenticeships, accredited short courses and ‘in-house’ care courses. All training is specifically designed to support learning in the workplace and meet sector training needs and will enhance the knowledge, skills and qualifications of those working in the Health & Social Care Sector.

Show all 14

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