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29 Customer Service courses in Linlithgow

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Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered in-person, on-requestDelivered In-Person in Consett
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£445

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in-person, on-request, onlineDelivered Online & In-Person in Southampton
Price on Enquiry

Educators matching "Customer Service"

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Independent Training Solutions Ltd

independent training solutions ltd

5.0(4)

Denny

Independent Training Solutions Ltd provides a comprehensive range of quality training and consultancy servicesIndependent Training Solutions Ltd is a totally customer-focused training company. We have been providing a comprehensive range of quality training and consultancy services for over 20 years and have experience over a wide range of industries. We aim to be a one-stop shop when it comes to our clients’ training needs. We have longstanding relationships with many other specialist providers and all courses can be booked directly through us, therefore reducing the need to (and time associated with) contacting various different providers. Our Team Our management and training staff have a wealth of knowledge and experience in health & safety and training. We know that excellent training comes from qualified, experienced instructors who not only have the subject knowledge but can impart it to others using a variety of teaching & learning strategies. Learners can expect the highest standards of quality training, from highly qualified and experienced instructors, no matter which course they are on… and the higest level of customer service in all of their interactions with us. Our Training Centre Although we are based in Central Scotland our highly skilled, qualified, and experienced instructors and assessors regularly deliver training throughout the country and will travel, to ensure that we can provide you with quality training solutions anywhere within the UK. In addition to providing training on-site at client’s premises, we regularly run open courses at our fully equipped Training Centre, including: First Aid at Work, Mental Health First Aid, CITB Site Safety Plus & Confined Spaces courses (utilising our purpose built Confined Space facility). We are Approved! We are a CITB Approved Training Organisation (ATO). This means we are recognised by CITB as well as the British construction industry as a training provider who can deliver good quality training that meets the industry approved standards. We are also approved/accredited by Site Safety Plus (CITB), SQA, Qualsafe & REHIS. All of these accreditations and approvals are only awarded to training providers who have met strict quality criteria for the instructional techniques, qualifications and experience of their instructors, together with the highest standards of administration policies, procedures and systems.