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29 Customer Service courses in Harwich

Customer ServiceHarwich
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Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered in-person, on-requestDelivered In-Person in Consett
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Handling Difficult Conversations

By Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£445

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in-person, on-request, onlineDelivered Online & In-Person in Southampton
Price on Enquiry
123

Educators matching "Customer Service"

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The Knowledge Gateway

the knowledge gateway

London

To find out more about any of the services available at the Innovation Centre, or to arrange a viewing, please contact us. “I can't say enough brilliant things about the Innovation Centre Knowledge Gateway - every time I visit I am so impressed and always have a super positive experience. It is a really productive and calm environment to work in, with a great team and lots of really interesting events”

Switch Direction

switch direction

5.0(6)

Ipswich

Switch Direction focuses on delivering high quality learning experiences, with the bonus of incorporating nationally and internationally endorsed qualifications.  Courses delivered are split into three main categories Professional Development, Computer Training and Leadership & Management Training.  For more information or to chat on how we can help, please get in touch [https://switchdirection.co.uk/contact].

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Revolution Learning And Development

revolution learning and development

Colchester

We help individuals and organisations with the skills they need to succeed through fun, engaging and down to earth training course

S&P UK Ventilation Systems Ltd

s&p uk ventilation systems ltd

Ipswich

S&P is a world leader in the design, manufacture and supply of ventilation and air movement products and systems for commercial, industrial, residential and OEM applications. We have achieved worldwide recognition thanks to our excellence in innovation, product quality and customer service and S&P UK Ventilation provides a one-stop source of both expert advice and first-class products to serve a wide range of applications and settings. Find out more about S&P as a global brand and how the UK team can provide product, technical and consultancy support.

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SVC Safety Solutions

svc safety solutions

Colchester

SVC Safety Solutions is more than just a Business-to-Business (B2B) health & safety solutions provider. We partner with our clients to provide a personal and flexible Human-to-Human (H2H) service. SVC frees people to focus on their business and celebrate their success, while we look after what they find difficult and we love to do. We help our clients to have a more meaningful and fun way of doing what they are passionate about, while we do the same for their health & safety. Our Mission: To exceed our customers' expectations by providing a superb quality service in all that we do. We provide our clients what they want and need for their particular business to the professional standard we expect ourselves. Our philosophy is simple, we work on the principle that if clients love what we do, they will stay with us. It is this that drives us to provide them with what they need with superb customer service. We believe this is vitally important. Unlike some health & safety service providers, we do not lock our clients into draconian long-term contracts with a one-size-fits-all service

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Barnard Training

barnard training

Ipswich

Barnard Training act as an interface between organisations that are planning their human resource development programs. Our expertise ensures that a ‘one size fits all’ package is not mis-sold to the end user. We offer bespoke solutions, drawing on the most appropriate skills of a large base of approved suppliers, which are tailored to fit our clients exacting needs. Barnard Training is managed by Chris Barnard, a commercial trainer with substantial experience of delivering effective in-house training courses and programs at all levels in both the public and private sector over the last 15 years. With regards to Chris’ current role, his focus is predominantly on the delivery of management development, leadership, customer service excellence and telephone techniques. His niche areas are specifically coaching and mentoring, stress and anger management and effective home working. With excellent man-management skills he learnt his craft whilst serving with the British Army. Chris has sound commercial values and the vision to see his company as a major UK player. Barnard Training is a provider of training experts from across the UK who all have the flair, creativity, experience and knowledge to help our customer’s develop in ways that they wouldn’t have thought possible. Barnard Training’s mantra is ‘maximising potential’ and our overriding goal is to help as many people and businesses as we can to realise their potential through the implementation of effective training and development strategies.

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