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29 Customer Service courses in Barry

Customer ServiceBarry
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Customer Service

By Mpi Learning - Professional Learning And Development Provider

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered in-person, on-requestDelivered In-Person in Consett
£18

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Handling Difficult Conversations

By Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in-person, on-request, onlineDelivered Online & In-Person in Loughborough
£445

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in-person, on-request, onlineDelivered Online & In-Person in Southampton
Price on Enquiry
123

Educators matching "Customer Service"

Show all 2
Engage Business Wales

engage business wales

Bridgend

Engage Training is the commercial training arm of Bridgend College. We have a long history of delivering outstanding-work based training solutions to businesses and individuals across many occupational sectors.

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Drive Learn Achieve

drive learn achieve

5.0(159)

Cardiff

This year at Drive Learn Achieve we celebrate our fourteenth birthday. Fourteen years of teaching Cardiff’s learner drivers, fourteen years of test passes, fourteen years of reviews and recommendations, and fourteen years of close shaves! In July 2007 DLA launched with the ambition of getting to July 2008. We had a huge driving school fleet that comprised of one well worn, cheap Toyota Yaris, 100 freshly printed business cards and a young driving instructor that was still learning the trade but keen as mustard (still don’t know what that means). We’ve had our learners drive us up one-way streets (the wrong way), around roundabouts (the wrong way) and have taught thousands how to negotiate Cardiff’s most notorious junctions the right way (Gabalfa interchange and Culverhouse Cross included). We quickly realised that we were going to be popular due to being recommended and our online reviews. We started the process of interviewing driving instructors that were interested in joining our team. Most didn’t make it. We demand the highest standards of professionalism in the industry and this meant that sometimes the ‘fit’ wasn’t right. We’ve now assembled a group of Cardiff driving instructors that understand our approach and deliver excellent customer service. In 2010 we opened our Facebook and Twitter accounts and we continue to use these platforms to interact with the public and shamelessly plug our driving lessons in Cardiff and driving test passes. It took a while but in 2018 we finally got on Instagram too. In March 2011 Apple released the iPad2 and the geeky version of us was in the queue to pick ours up on its UK release date. We knew it would be a game changer for driving instructors and it was. The interaction and understanding between pupil and driving instructor increased exponentially and we now couldn’t live without them – both our pupils and iPads of course! Cardiff’s practical driving test centre moved from Fairwater to Llanishen in 2013 and with it came the introduction of the bay park manoeuvre. The test has also seen the introduction of the Hazard perception part of the theory test, basic car maintenance questions, independent driving and last year saw the Sat Nav test introduced. Keeping up with these changes is intensive but we’re of the opinion that if it makes the roads safer, review and embrace it. In 2016 we started to offer driving instructor/ADI training to people who feel that they can contribute to society and its roads by not freaking out when headed towards a lamppost. This is an acquired skill and takes nerves of steel – bizarrely we really enjoy it and we’re aiming to become the best at it! In 2019 we began helping disabled drivers to fulfil their dreams of being on the road. Sometimes the driver already has a licence but following a recent diagnosis/illness, they need to learn a new method of controlling a vehicle. This is a part of the business that is developing as fast as driver innovation is, and it’s equally rewarding and exciting for us to be a part of.

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