<h2>Working From Home - HR and Employment Law Issues</h2><p>The Covid-19 crisis continues to affect businesses across the board and the way in which we work as managers and individuals has changed dramatically. Rapid changes to our normal ways of working put a focus on what HR can do to best add value in these unprecedented times - not least, grappling with the Coronavirus Job Retention Scheme. Now more than ever, HR input is essential in supporting the business, in keeping abreast of new developments, and in supporting/developing managers and employees. Before long, HR will also be key to supporting the organisation post-Covid-19.</p><p>In amongst the many changes it is important that we remember and reinforce what has remained the same. This includes, of course, our legal obligations as well as upholding organisational expectations and responsibilities in relation to key HR policies and standards of behaviour.</p><p>This interactive hour-long webinar aims to help HR professionals through the complexity of HR and employment issues that are facing businesses grappling with the implications of Covid-19 today.</p><h3>Learning objectives</h3><p>This is a unique opportunity to ensure that you've got all the bases covered, including:</p><ul><li>Key employment law aspects of changed ways of working</li><li>Confidentiality and GDPR</li><li>Furlough</li><li>Impact on HR policies</li><li>Employer responsibilities for those WFH</li><li>Practical aspects of handling issues remotely</li></ul><section>
                    <h3>Employment law issues</h3><ul><li>Working from home - policy and practicalities</li><li>How to assess homeworking remotely</li><li>Cyber security challenges</li><li>Confidentiality and GDPR issues</li><li>Working from home - contract v reality</li><li>Furlough v working from home - the key differences</li><li>Flexible working post-Covid-19 - what does the future hold?</li></ul><h3>Open forum</h3><h3>HR Issues</h3><ul><li>Impact on HR policies</li><li>Preventing issues - setting clear expectations</li><li>Handling issues virtually, eg, absence, conduct, grievances, etc</li><li>Harassment and discrimination</li><li>Equipping managers with the skills to manage HR issues remotely</li><li>Continuing development for all staff - including training for furloughed staff</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul><h3>Close</h3>


                </section>

Maximum Performance

Working From Home - HR and Employment Law Issues

Harpenden

<h2>Public Service Manager Programme: In-House</h2><p>Volatility, uncertainty, complexity and ambiguity - the classic VUCA environment - are the order of the day. If this is the new normal, you need all the help you can get.</p><p>And that's why we developed this programme. Inspired by a tried-and-tested programme we already deliver for private sector organisations, this programme has been designed by our two lead specialists in public service management - Amanda Dudman and David Elverson. Amanda focuses on the management side of the equation, helping even the most experienced managers find new ways of working more effectively, while David focuses on supporting the commercial agenda.</p><p>Aimed at public service managers and leaders who line manage others, this ILM-recognised programme takes a modular approach and gives participants plenty of tools and strategies for dealing with current challenges in the workplace through expert trainer input and skills practice.</p><p>In addition, there is the opportunity to learn from peers, share experiences, address how to deal with the more challenging issues, and prepare action plans to implement with confidence back at work.</p><p>Tough times continue for public services as internal and external drivers in a fast-moving landscape put ever more pressure on managers, the 'squeezed middle'. Demands on resources and time mean that managers need practical and workable everyday solutions and approaches that support them in their busy, stretching daily work.</p><section>
                    <h3>Managing and Leading Day-to-day</h3><h4>Your Role as a Manager and Creating a Personal Development Plan</h4><ul><li>Welcome and Introductions</li><li>Setting the Scene and Creating Expectations - Introducing the Programme</li><li>Your Role as a Manager</li><li>Drawing Up a Development Plan</li><li>Peer-to-peer Development Discussions</li></ul><h4>The Vuca Environment in Which You Manage</h4><ul><li>What is Vuca?</li><li>Vuca Insights and Approaches During Continuous Change</li><li>Action Planning and Peer Learning Review</li></ul><h3>Personal Tools for Managing in a Changing Work Environment</h3><h4>Time and Stress</h4><ul><li>Time Thieves and Pressures</li><li>Signs of Stress and Spotting Them</li><li>What's in Your Stress Container?</li><li>Tips and Ideas for Managing Your Stress Levels</li><li>Learning Review</li></ul><h4>Remote and Agile Working</h4><ul><li>Rowe (Results Orientated Work Environment)</li><li>Managing People in a Remote and Agile Environment</li><li>Building Trust</li><li>Are You an Agile Manager?</li><li>Learning Review</li></ul><h3>Improving Performance</h3><h4>Supporting and Developing People</h4><ul><li>How Do You Learn?</li><li>Creating Effective Development Plans</li><li>Holding Great Development and Learning One-to-ones</li><li>Practising With Your Peers</li><li>Learning Review</li></ul><h4>Enabling Accountability and Responsibility</h4><ul><li>The Accountability Ladder</li><li>Having Accountable Team Members Who Take Responsibility</li><li>Deal - a Structured Approach for Holding an Accountability Discussion</li><li>Peer Practice Using the Deal Framework</li><li>Learning Review</li></ul><h3>Honest Conversations</h3><h4>Holding Honest Conversations: Providing Feedback, Managing Challenging Discussions and Dealing With Conflict</h4><ul><li>Your Honest Conversation Challenges</li><li>Building the Relationship</li><li>Providing and Receiving Feedback</li><li>Dealing With Challenging Behaviours</li><li>Listening and Rapport</li><li>The Emotional Bank Account</li><li>'fierce Conversations' - Dealing With Conflict in a Conversation</li><li>Learning Review</li></ul><h3>Developing and Implementing an Enterprising Approach</h3><h4>Developing Entrepreneurial Thinking</h4><ul><li>What is Entrepreneurship?</li><li>Types of Innovation</li><li>Benefits of Entrepreneurship</li><li>Challenge Focused Innovation</li><li>Review and Action Planning</li></ul><h4>Creating a Culture of Entrepreneurial Thinking at Work</h4><ul><li>Practising Entrepreneurial Thinking - Tools and Techniques</li><li>Imaginative Ways of Using Resources</li><li>Review and Action Planning</li></ul><h3>Motivation and Engagement for Resilience</h3><h4>Better Motivation at Work</h4><ul><li>Defining Motivation</li><li>Exploring Some Motivation Thinking</li><li>Skill or Will?</li><li>Drawing Up a Motivation Plan for Someone You Manage</li><li>Review and Action Planning</li></ul><h4>Managing for Engagement and Resilience</h4><ul><li>What's Your Engagement and Wellbeing Challenge?</li><li>Commitment V Compliance</li><li>The Resilience Gallery</li><li>Activities That Boost Resilience and Support Wellbeing</li><li>Learning Review</li></ul><h3>Managing and Leading Strategically</h3><h4>Coaching Skills</h4><ul><li>The Core Skills and Behaviours for Coaching</li><li>The Coaching Spectrum (Downey)</li><li>Coaching Each Other</li><li>How You Coach Without Giving the Answers</li><li>Learning Review</li></ul><h4>The Leader's Shadow</h4><ul><li>The Influence Your Values Have on Your Style</li><li>Your Impact: the Shadow of a Leader</li><li>It Starts With Me - What I Say, How I Act, How I Measure</li><li>Learning Review</li></ul><h3>Commercial Skills</h3><h4>Commercial Awareness in the Public Sector</h4><ul><li>What is Commercial Thinking?</li><li>Defining Strategic Commercial Objectives</li><li>Developing a Strategic Focus</li><li>Defining Customer Targets</li><li>The Competitive Marketplace</li><li>Meeting Stakeholder Expectations</li><li>Implementation - Systems, Structures and Processes</li><li>Implementation - People and Culture</li><li>Tools and Checklists</li></ul><h3>The Political Dimension and Wrapping It All Up</h3><h4>Working in a Political Environment</h4><ul><li>Communicating With Elected Members and Understanding Their Motivations</li><li>The Political Structure Where You Work</li><li>Using the Member Officer Relationship Protocol</li><li>Influencing Skills and Approaches</li><li>Formulating an Influencing Plan</li></ul><h4>Programme Review</h4><ul><li>Reviewing Activities</li><li>Personal, Group and Peer-led Learning Review of All the Modules and Personal Learning</li><li>Call to Action - Going Forwards and My Next Steps</li><li>Action Planning and Evaluation</li></ul>


                </section>

Public Service Manager Programme: In-House

<h2>Maintaining Mental Well-being</h2><p>Mental health has been increasingly recognised as an important issue in the workplace over the last decade or so. And in the current Covid-19 situation, significant numbers of people are working from home in a climate of unprecedented crisis. So we should all be able to recognise that it is more crucial than ever that all staff have the tools and the support they need to maintain their mental well-being while they endeavour to remain professionally active and productive, and that managers have, additionally, the ability to help their colleagues and protect them from excessive stress.</p><p>This webinar session provides an opportunity for managers, and others who have staff development responsibilities, to:</p><ul><li>reflect on the potential and actual effects of working from home on their own mental health and that of their colleagues</li><li>explore the potential challenges of working at home alone, and equally the difficulties that might arise when people are constantly surrounded by family members who have their own needs and demands</li><li>discuss strategies and techniques that can help to alleviate acute stress and prevent mental ill-health</li><li>look ahead to people's return to the workplace and discuss potential preparations and interventions that need to be put in place to facilitate that transition</li></ul><h3>Learning objectives</h3><ul><li>Greater ability to maintain your own mental well-being</li><li>Enhanced confidence in your ability to deal with colleagues' mental health issues</li><li>Reduced risk of mental ill-health in the transition back to the workplace</li></ul><section>
                    <h3>Managers' own mental health</h3><ul><li>Factors you need to be aware of that could have an impact on your mental health while working from home</li><li>Strategies to maintain your own mental well-being and resilience</li></ul><h3>Mental health of colleagues</h3><ul><li>Factors that have an impact on staff members working from home alone or with the demands of family</li><li>The two key causes of stress and what you can do to address them</li><li>How to tell if someone is vulnerable to mental ill-health</li><li>What you can do to help. Contact, communicate, intervene. Includes the &amp;'5-Step Communication Model'</li></ul><h3>Moving back into the workplace</h3><ul><li>How to prepare yourself and your colleagues for the return to the workplace</li><li>Interventions to consider to facilitate the transition from home to office</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul><h3>Close</h3>


                </section>

Maintaining Mental Well-being

<h2>Understanding Cultural Differences</h2><p>Doing business internationally is a daily matter for many companies and professionals. The same goes for working with customers, suppliers, and colleagues from different cultures.</p><p>Most people, however, underestimate the importance of intercultural competence, thinking that as long as the two parties speak the same language (ie, English) everything is going to be fine.</p><p>This interactive session focuses on the key components of what we call 'culture' and provides some tips to avoid the most common pitfalls of intercultural communication. It's the essential introduction to a complete cycle of deep-dive modules on cross-cultural communication and management.</p><h3>Learning objectives</h3><ul><li>Understand what is meant by 'culture' and why it is far more than nationality or language</li><li>Identify cultural stereotypes and biases</li><li>Learn about core cultural dimensions affecting business relationships</li><li>Develop an understanding of preferences and differences</li><li>Know the key areas to pay attention to in order to avoid major cultural faux pas</li></ul><section>
                    <h3>Introduction</h3><ul><li>Objectives and agenda</li><li>What is culture and why does it matter?</li><li>The value of being able to understand cultural differences</li></ul><h3>Building a cross-cultural mindset</h3><ul><li>Stages and challenges of working across cultures</li><li>Understanding and overcoming stereotypes</li><li>Experience sharing</li></ul><h3>Preferences and differences</h3><ul><li>Overview of cultural dimensions</li><li>Cultural relativity: there is no 'right' or 'wrong', just shared habits</li><li>Self-reflection and sharing</li></ul><h3>Action plan and next steps</h3><ul><li>Summary of key learning points</li><li>Reflection and sharing of next steps</li></ul><h3>Close</h3>


                </section>

Understanding Cultural Differences

<h2>Creativity and Innovation</h2><p>In an era of rapid change, organisations need their staff to be creative and innovative.</p><p>This isn't just a matter of what we do but of how we do it - creativity is just as much a feature of 'boring' management process flows as 'exciting' product development. This means creativity and innovation aren't simply nice-to-have skills - they're essential for success at every level in every organisation.</p><p>While some people seem 'naturally' creative, in reality innovative thinking can be developed by anyone. This workshop provides a great introduction to the creative process. You'll learn how to challenge existing thinking and generate new ideas - and how to make sure the best of them are captured and implemented.</p><p><strong>Delivery:</strong> Available as a full-day, half-day, bite-sized programme or webinar. Virtual and in-house delivery options. </p><ul><li>Discover techniques to create new ways of thinking</li><li>Understand how the brain shapes our approaches to creativity and innovation</li><li>Learn some creative techniques for generating new and innovative ideas</li><li>Develop your work through 1% improvements and marginal gains</li><li>Know how to help foster a culture of creativity and innovation</li><li>Be able to take an agile approach to implementing ideas</li></ul><section>
                    <h3>The brain, creativity and innovation</h3><ul><li>What is creativity? What is innovation?</li><li>How the brain works - left and right brain thinking</li><li>What neuroscience tells us about how our brains 'do' creativity</li><li>Freeing yourself from a totally 'rational' approach</li><li>Understanding the difference between convergent and divergent thinking</li></ul><h3>Challenging the status quo</h3><ul><li>The danger of 'playing it safe'</li><li>Understanding how challenging the status quo gives you and your organisation a competitive advantage</li><li>How the 'disruptors' succeed</li><li>How to develop a creativity and innovation mindset</li></ul><h3>Let's get creative</h3><ul><li>'Killer' brainstorming techniques that are truly effective</li><li>When to use different strategies and approaches</li><li>How to overcome blocks and unleash your imagination - what areyourblockers?</li><li>Mind-mapping as a way of connecting ideas and concepts</li><li>Activities to practise using different techniques</li></ul><h3>The Disney strategy</h3><ul><li>A structured strategy for creativity<ul><li>Dreamers</li><li>Realists</li><li>Spoilers</li></ul></li></ul><h3>Lateral thinking and creativity techniques</h3><ul><li>The difference between vertical and lateral approaches to creativity and innovation</li><li>Simple models and processes to significantly enhance your ability to come up with new ideas and solutions to problems</li><li>Rapid prototyping - a testing and feedback system for creating solutions to any problem<ul><li>Immersion</li><li>Insights</li><li>Strategy</li><li>Design</li></ul></li></ul><h3>Using creativity to solve real business issues</h3><ul><li>What problems/opportunities do you have?</li><li>Uncovering the root problem</li></ul><h3>Creating a culture of creativity and innovation</h3><ul><li>How to foster a creative working environment</li><li>Encouraging 1% improvements and innovation through marginal gains</li><li>The concept of Kai-zen and how this can be applied in any role, anywhere in the organisation</li><li>What to do when ideas dry up</li><li>How to make sure the output is captured and implemented</li><li>Creating a plan to execute and monitor innovations</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Creativity and Innovation

<h2>Meetings, Meetings, Meetings!: In-House</h2><h3>How to manage them effectively</h3><p>Some of us spend a large proportion of our working lives in meetings - and much of this time is wasted.</p><p>That's why good chairing skills are crucial. This practical and engaging programme shows how skillful chairing can steer a meeting to a successful conclusion, saving considerable time and significantly boosting efficiency.</p><h3>What's in it for you?</h3><ul><li>Be able to manage and chair meetings even more effectively and efficiently</li><li>Know how to make the most of the &amp;'before', &amp;'during' and &amp;'after' phases of the meeting</li><li>Understand how to stimulate and facilitate discussion to maximise engagement</li><li>Know how to make sure contributions are heard and taken note of</li><li>Know how to clearly define the purpose of a meeting, and prepare a realistic agenda</li><li>Be able to handle negative, time-wasting and disruptive behaviours effectively</li><li>Know how to get a meeting off to a good start and &amp;'stamp your mark' on it</li><li>Learn how to manage conference call meetings in a way that keeps people's attention</li><li>Know how to ensure actions are recorded and followed up</li></ul><section>
                    <h3>Achieving best practice in meetings</h3><ul><li>What drives you crazy about meetings?</li><li>How and why a meeting can go wrong - and right</li><li>A benchmark of good practice</li><li>Key factors that lead to shorter, productive meetings</li></ul><h3>The perfect chairperson/manager</h3><ul><li>What makes someone a really good chairperson/manager of a meeting?</li><li>How the role of the chairperson may be different in different kinds of meetings, including:<ul><li>Cascade / briefing / update meetings</li><li>Team meetings and 1:1 meetings</li><li>Discussion, debate or decision-making meetings</li><li>Feedback meetings</li><li>Brainstorming / blue-sky meetings</li><li>Review and &amp;'lessons learned' meetings</li></ul></li></ul><h3>The &amp;'before' phase</h3><ul><li>Planning ahead of time and setting things up to succeed</li><li>How to draw up an agenda that works - and making sure it's distributed ahead of time</li><li>Essential preparation to ensure success</li></ul><h3>The &amp;'during' phase</h3><ul><li>Managing the meeting process</li><li>Getting off to a good start by setting the scene</li><li>How to keep the meeting on track and to time</li><li>Encouraging and facilitating the discussion</li><li>The power of summaries to clarify understanding</li></ul><h3>Handling difficult people and situations</h3><ul><li>Managing group dynamics</li><li>Reading the group / meeting</li><li>Dealing with people who waste time, are negative or hold side conversations, etc</li><li>How to handle disagreement / conflict</li></ul><h3>The &amp;'after' phase</h3><ul><li>Bringing the meeting to a successful close</li><li>Ensuring everything has been covered</li><li>Why it's important to distribute minutes ASAP</li><li>How to make minutes as effective as possible</li><li>Best practice for recording the most important discussions and agreements made / actions to be taken</li><li>Following up on action points</li></ul><h3>When the meeting isn't working</h3><ul><li>Showing personal leadership by pointing out when the meeting isn't working - because it's gone off track or people are getting bored</li><li>The importance of taking individual responsibility</li><li>Looking for ways of supporting the process or being aware of time-keeping</li></ul><h3>Virtual meetings</h3><ul><li>What to consider in conference calls</li><li>The ingredients for success</li><li>How to avoid common problems</li></ul><h3>Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Meetings, Meetings, Meetings!: In-House

Laindon

<div data-block="true" data-editor="3j4qg" data-offset-key="d8n2d-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="d8n2d-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="d8n2d-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">🧑&zwj;⚕️🧑&zwj;🔬🚑🩺 &nbsp; &nbsp;&nbsp;</span></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="6gcde-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="6gcde-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="6gcde-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">DO YOU WANT TO LEARN VALUBLE SKILLS, WANT TO WORK EVENTS, FESTIVALS AND IN NIGHTCLUBS, OR HAVE A DESIRE TO WORK IN THE AMBULANCE SERVICE.🚑&nbsp;</span></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="eb0dc-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="eb0dc-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="eb0dc-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">This is the first step into the Medical world as a First Responder.&nbsp;</span></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="431gb-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="431gb-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="431gb-0-0" fr-original-style="" style="box-sizing: border-box;"><br data-text="true" fr-original-style="" style="box-sizing: border-box;"></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="6rkks-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="6rkks-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="6rkks-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">The QA Level 3 Award in First Response Emergency Care also known as FREC3 is a PHEM D qualification which is the entry level into being able to provide medical cover at events.</span></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="5pfbh-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="5pfbh-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="5pfbh-0-0" fr-original-style="" style="box-sizing: border-box;"><br data-text="true" fr-original-style="" style="box-sizing: border-box;"></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="9ascv-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="9ascv-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="9ascv-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">The cost is &pound;425 plus VAT per person (&pound;510pp)</span></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="erjbo-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="erjbo-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="erjbo-0-0" fr-original-style="" style="box-sizing: border-box;"><br data-text="true" fr-original-style="" style="box-sizing: border-box;"></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="6kh9k-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="6kh9k-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="6kh9k-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">This is a 5 day course being held at our training centre in Laindon, Essex (SS15 6SS), all days must be attended and sessions will be 9am-5pm each day.</span></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="2d68l-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="2d68l-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="2d68l-0-0" fr-original-style="" style="box-sizing: border-box;"><br data-text="true" fr-original-style="" style="box-sizing: border-box;"></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="68dfp-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="68dfp-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="68dfp-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">Available course dates:</span></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="fs60g-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="fs60g-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="fs60g-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">July &ndash; 8th-12th</span></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="f9bql-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="f9bql-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="f9bql-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">August - 5th-9th&nbsp;</span></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="akejq-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="akejq-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="akejq-0-0" fr-original-style="" style="box-sizing: border-box;"><br data-text="true" fr-original-style="" style="box-sizing: border-box;"></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="2rakc-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="2rakc-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="2rakc-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">The course will run with a minimum of 4 learners and a maximum of 6 learners.</span></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="4v5q6-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="4v5q6-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="4v5q6-0-0" fr-original-style="" style="box-sizing: border-box;"><br data-text="true" fr-original-style="" style="box-sizing: border-box;"></span></div></div><div data-block="true" data-editor="3j4qg" data-offset-key="79u80-0-0" style="color: rgb(28, 43, 51); box-sizing: border-box;" fr-original-style=" color: rgb(28, 43, 51);"><div data-offset-key="79u80-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="79u80-0-0" fr-original-style="" style="box-sizing: border-box;"><span data-text="true" fr-original-style="" style="box-sizing: border-box;">If you would like more information or to book onto either of the above courses please email training@tlmedical.co.uk for a booking form.</span></span></div></div>

Triple L Training & Medical Ltd

Ambulance

Paramedic Training

Ambulance First Aid

Paramedic

First Responder

🧑‍⚕️🧑‍🔬🚑🩺     
DO YOU WANT TO LEARN VALUBLE SKILLS, WANT TO WORK EVENTS, FESTIVALS AND IN NIGHTCLUBS, OR HAVE A DESIRE TO WORK IN THE AMBULANCE SERVICE.🚑 
This is the first step into the Medical world as a First Responder. 

The QA Level 3 Award in First Response Emergency Care also known as FREC3 is a PHEM D qualification which is the entry level into being able to provide medical cover at events.

The cost is £425 plus VAT per person (£510pp)

This is a 5 day course being held at our training centre in Laindon, Essex (SS15 6SS), all days must be attended and sessions will be 9am-5pm each day.

Available course dates:
July – 8th-12th
August - 5th-9th 

The course will run with a minimum of 4 learners and a maximum of 6 learners.

If you would like more information or to book onto either of the above courses please email training@tlmedical.co.uk for a booking form.

QA Level 3 Award in First Response Emergency Care (RQF)

General Admission

<h2>Virtual Performance Conversations (Using Actors)</h2><p>This virtual session builds managers' skills and confidence in holding one-to-one conversations remotely with their staff.</p><p>The session is highly experiential - managers work together to build learning across a range of potentially challenging types of conversation.</p><p>The conversations are brought to life through the use of actors, who bring realism to the scenarios and give 'in the moment' feedback to participants.</p><p>Everyone gets a turn practising their skills, getting feedback from the actor and from their peers, and giving feedback in their turn. It's a collaborative, supportive, interactive session - with real impact.</p><section>
                    <h3>Welcome, introduction and set up</h3><ul><li>Effective conversations, impact and challenges</li><li>Virtual v face-to-face discussions</li></ul><h3>2 Performance conversations in action</h3><ul><li>A short demonstration by actors of a conversation between a manager and an employee showing some good practice but with many areas for improvement.</li><li>Plenary discussion to highlight best practice, with links to pre-reading.</li></ul><h3>3 Skill-building practice</h3><ul><li>Break-out rooms used with an actor in each room to play the role of the employee. Four participants and one actor in each group.</li><li>Four individual practice sessions and feedback. All of the group are actively involved in supporting the participant conducting the conversation through observation, support as required in 'time outs', and in providing feedback. Individual sessions are up to 10 minutes long. In that time participants practise a high-quality conversation rather than feeling they need to complete a full conversation in the time allocated.</li><li>Plenary debrief of learning</li></ul><h3>4 Performance conversations in action</h3><p>A short re-run of the actor-demonstrated conversation to consolidate and reinforce learning.</p><h3>5 Actions and next steps</h3><ul><li>Review of learning</li><li>Personal actions</li></ul>


                </section>

Virtual Performance Conversations (Using Actors)

<h2>Judgement and Decision-making</h2><p>Being able to make the right decision - even in agile, ambiguous situations when you don't have all the information you'd like - is critical to success in business, especially for managers and leaders. Participants will learn how to ensure they have all the information (including understanding the problem), how to overcome bias and identify which are reliable facts in order to make decisions, as well as determining which problems to devote the most time to using the Pareto Principle. They will develop their abilities in making decisions under pressure and communicating with clarity. They will appreciate the importance of gathering facts, taking an assumption-busting mindset and taking a strategic decision-making approach using the decision tree.</p><h3>Learning objectives</h3><ul><li>Know how to choose the decision-making strategy that best fits the situation</li><li>Understand the secret to making decisions in an agile, uncertain environment</li><li>Be able to communicate actions and decisions with clarity using a structure</li><li>Leave with tried-and-tested tools for solving problems and making decisions</li></ul><section>
                    <h3>Welcome, agenda, overview</h3><p>Fast-paced warm-up activities where participants have to make key decisions. We all make myriad decisions on a daily basis from what to wear to what route to drive to work to what to eat. Some of our decisions are good, some are less good. Agenda, objectives.</p><h3>What gets in the way of good decisions?</h3><p>Participants explore the barriers to good decisions. These can include lack of information, depleted energy, being rushed, decisions &amp;'by committee'. It's impossible to eliminate all of these, but being aware of them can help to ensure you step back and take a break if possible to make the best decision.</p><h3>Making decisions</h3><p>The facilitator introduces a practical structure for making decisions, including how to use the structure when the decision has to be made at speed. Asking questions to get the full picture. Participants practise using the technique.</p><h3>Flexible decisions</h3><p>How to make decisions in an agile or changing environment. The group share experiences and ideas for how to manage this. Coping with new information as it comes in and adapting to situations. Not getting &amp;'stuck' in a decision.</p><h3>Action plans and next steps</h3><p>Participants reflect on their next steps and how they will implement their learning in the workplace. Each person makes a commitment for what they will do differently in a group whiteboard which can be circulated to participants following the session as a reminder of their actions.</p><h3>Close</h3>


                </section>

Judgement and Decision-making

<h2>Compelling Case</h2><p>We all need to influence others, but most people work with just a handful of approaches, so they're less effective in certain situations or with certain people. Getting this right is a crucial business skill. This interactive and informative workshop will build on participants' existing skills in providing a compelling case and give them additional strategies they can use so others say 'yes' more often. Whether it's with clients, with peers, stakeholders, suppliers or C-level managers, participants will learn to structure their ideas to give them the greatest chance of achieving buy-in.</p><h3>Learning Objectives</h3><ul><li>Be aware of many different strategies that can be used for making a case compelling</li><li>Know how to adapt your approach to appeal to different types of people</li><li>Have practised using your skills in a variety of real-life situations</li><li>Appreciate the value of 'selling' your ideas by focusing on what matters to the other person</li></ul><section>
                    <h3>Welcome, agenda, overview</h3><p>Story to illustrate the importance of making a compelling case. Agenda, objectives.</p><h3>What makes a compelling case?</h3><p>Understanding how our brains work and what causes us to buy in to ideas. What do we find convincing? The importance of clarity and structure.</p><h3>Understanding what others want</h3><p>Fundamentals of motivation. Fear of lossvgain. How emotions guide us. The limbic system as a guide for decision-making. How you need to mirror the decision-making process when creating a compelling case.</p><h3>Strategies for making your business case influential</h3><p>Participants use their real-life situations to discuss how to create a compelling case with feedback from peers using microphone or 'chat'.</p><h3>Action plans and next steps</h3><p>Participants reflect on their next steps and how they will implement their learning in the workplace. Each person makes a commitment for what they will do differently in a group whiteboard which can be circulated to participants following the session as a reminder of their actions.</p>


                </section>

Compelling Case

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for those who would like to start a business as a Colour Consultant. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is designed for trainees worldwide and is delivered over five colour modules plus one marketing module, each lasting four hours. Including homework, the complete course will take up approximately 30 hours of your time.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There are no prerequisites for signing up for this course, we will take you through all the theory and practical sessions, building your knowledge and confidence in the subjects.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our virtual approach to training means that you really do have the best seat in the house!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the sessions are conducted &lsquo;live&rsquo; and online by your Colour Me Beautiful trainer. Classes are kept deliberately small to enhance your learning; maximum number 4.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Immediately after your virtual training you will have the flexibility to run your own&nbsp;Colour Me Beautiful&nbsp;business as a colour consultant, meaning you can start to earn money straight away.</p><div style="color: rgb(10, 10, 10); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(10, 10, 10);"><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TOPICS</h5></div><div style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The History of Colour Me Beautiful</li><li fr-original-style="" style="box-sizing: border-box;">The Colour Me Beautiful System</li><li fr-original-style="" style="box-sizing: border-box;">Dominant Colour Types</li><li fr-original-style="" style="box-sizing: border-box;">Understanding colour terms</li><li fr-original-style="" style="box-sizing: border-box;">Draping techniques for women &amp; men</li><li fr-original-style="" style="box-sizing: border-box;">Practise on volunteers</li><li fr-original-style="" style="box-sizing: border-box;">Cosmetic colour selection and application</li><li fr-original-style="" style="box-sizing: border-box;">Conducting a consultation</li><li fr-original-style="" style="box-sizing: border-box;">Setting up and marketing your business</li><li fr-original-style="" style="box-sizing: border-box;">How to conduct group presentations</li></ul><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">As well as training in colour, we also include business and marketing, sales and presentation skills, along with ongoing training to enhance your skills.</span></div><div style="color: rgb(10, 10, 10); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(10, 10, 10);"><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">By the end of this course you will</h5></div><div style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Be confident in assessing the dominant colouring using the Colour Me Beautiful system</li><li fr-original-style="" style="box-sizing: border-box;">Be able to conduct a colour analysis using the dominant colours</li><li fr-original-style="" style="box-sizing: border-box;">Be confident in applying a simple make-up routine to your client</li><li fr-original-style="" style="box-sizing: border-box;">Have the required knowledge to market your business</li><li fr-original-style="" style="box-sizing: border-box;">Understand the Colour Me Beautiful back office procedures</li></ul><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You will receive</strong></div><div style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">20 hours of live online colour tuition with your tutor</li><li fr-original-style="" style="box-sizing: border-box;">4 hours live online business &amp; marketing training</li><li fr-original-style="" style="box-sizing: border-box;">Starter Kit</li><li fr-original-style="" style="box-sizing: border-box;">Comprehensive training manual</li><li fr-original-style="" style="box-sizing: border-box;">Certificate upon completion</li><li fr-original-style="" style="box-sizing: border-box;">Trade account</li><li fr-original-style="" style="box-sizing: border-box;">Access to the consultant support forum</li><li fr-original-style="" style="box-sizing: border-box;">Access to consultant lounge</li><li fr-original-style="" style="box-sizing: border-box;">International directory listing</li><li fr-original-style="" style="box-sizing: border-box;">12 months Colour Me Beautiful licence upon course completion</li></ul></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Colour Me Beautiful

Beauty Specialist

Color Theory

Cosmetics

Beauty & Makeup

Beauty Therapy

Learn the foundation to colour analysis with this 5 day live and online, interactive course

Intermediate Colour Analysis

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Created in association with the <a href="http://uxqb.org/" target="_blank" rel="noreferrer noopener" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">International Usability and UX Qualification Board</a>, this professional 2.5 day course and UX certification programme covers usability evaluation methods and theories &ndash; in particular, usability testing. It is independently assessed/certified by Certible.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Practitioner of User Experience Course (CPUX) in the United Kingdom.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please note:</strong> To take the CPUX-UT course, you must have passed the <a href="https://bunnyfoot.com/ux-training/cpux-foundation/" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">CPUX-F foundation exam.</a></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">CPUX (Certified Professional for Usability and User Experience) is an international standard for qualification of individuals who are professionally involved in developing or ensuring the usability or user experience of products.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">CPUX-UT (CPUX-Usability Testing) is an advanced module which focuses on the preparation, moderation, and analysis of usability tests and builds on the foundational CPUX-F course. 50% of the course will be spent on practical exercises like writing test tasks, moderation, and communicating usability test results.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">You can find more information about CPUX at <a href="http://www.cpux.org/" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">www.cpux.org</a></p><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;The CPUX-Usability Testing course&nbsp;exceeded my expectations.&nbsp;Its&nbsp;comprehensive content, hands-on approach&nbsp;and experienced instructor&nbsp;empowered me with advanced usability testing skills and confidence in discussing UX matters with senior stakeholders. Highly recommended for those looking to elevate their usability and user experience expertise.&ldquo;</p><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;"><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Talita Meier</strong></strong></cite><br fr-original-style="" style="box-sizing: border-box;"><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">UI/UX Designer, Modis GmbH</cite></p></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This course is for anyone holding the CPUX-F foundation certification. It is the perfect addition to your UX knowledge if you are involved or interested in usability testing, whether you are a product manager, software developer or designer.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Taking this course will:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Provide you with thorough knowledge of the theory and practicalities of usability testing to be able to confidently carry out this essential methodology in your research</li><li fr-original-style="" style="box-sizing: border-box;">Help you acquire knowledge and skills that follow the established conventions</li><li fr-original-style="" style="box-sizing: border-box;">Be a recognised proof of your knowledge of usability testing</li></ul><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This certification is one of the advanced qualifications of the CPUX curriculum.</p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The course is based on content from the <a href="http://www.uxqb.org/en/" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">International Usability and User Experience Qualification Board</a> (UXQB) and delivered remotely.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The course provides a deep dive into several aspects of usability testing:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Planning</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Test plans</li><li fr-original-style="" style="box-sizing: border-box;">Rest scripts</li><li fr-original-style="" style="box-sizing: border-box;">Pilot studies</li><li fr-original-style="" style="box-sizing: border-box;">Recruitment</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Execution</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Preparation</li><li fr-original-style="" style="box-sizing: border-box;">Briefing</li><li fr-original-style="" style="box-sizing: border-box;">Pre-session interviews</li><li fr-original-style="" style="box-sizing: border-box;">Moderation</li><li fr-original-style="" style="box-sizing: border-box;">Test tasks</li><li fr-original-style="" style="box-sizing: border-box;">De-briefing</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicating your results</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Analysis of results</li><li fr-original-style="" style="box-sizing: border-box;">Rest reporting</li><li fr-original-style="" style="box-sizing: border-box;">KJ-method</li><li fr-original-style="" style="box-sizing: border-box;">Video summaries</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quantitative usability tests</strong> (measuring usability correctly)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Variants of usability testing</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Discount</li><li fr-original-style="" style="box-sizing: border-box;">Remote</li><li fr-original-style="" style="box-sizing: border-box;">Unattended</li><li fr-original-style="" style="box-sizing: border-box;">RITE</li><li fr-original-style="" style="box-sizing: border-box;">Retrospective recall</li><li fr-original-style="" style="box-sizing: border-box;">Eye-tracking</li><li fr-original-style="" style="box-sizing: border-box;">A/B</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ethical rules for usability tests</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&ldquo;Selling&rdquo; usability tests and usability test results to your colleagues</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Other usability evaluation methods</strong><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Inspections</li><li fr-original-style="" style="box-sizing: border-box;">Surveys</li></ul></li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Certification test</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The course and certification consists of:</strong></p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">a 2.5 day training course provided by Bunnyfoot</li><li fr-original-style="" style="box-sizing: border-box;">(optional) a theoretical exam which lasts for 90 minutes and is independently assessed by Certible &ndash; provides theory only certification</li><li fr-original-style="" style="box-sizing: border-box;">(optional) a theory + practical which includes planning and implementation of a usability test which is assessed by Certible &ndash; provides theory and practical certification</li></ul><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">For the theoretical test, you must answer a number of questions about usability evaluation within 90 minutes. The CPUX-UT course runs Tuesday &ndash; Thursday (finishing at 3pm) and the theoretical examination is scheduled Friday at 09:30am.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">For the practical part, you must plan, conduct and report a usability test with at least 3 usability test participants of a website. The timing for this is arranged at your convenience with Certible.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">In order to gain the CPUX-UT certification, you must score at least 70% in either the theory or theory and practical (if taken) tests.&nbsp;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">You can find an example of a complete certification test here: <a href="http://www.uxqb.org/en/" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">www.uxqb.org/en</a></p><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Timings</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Day 1 &ndash; Tuesday, 09:00 hrs &ndash; 17:00hrs</li><li fr-original-style="" style="box-sizing: border-box;">Day 2 &ndash; Wednesday, 09:00 hrs &ndash; 17:00hrs</li><li fr-original-style="" style="box-sizing: border-box;">Day 3 &ndash; Thursday, 09:00 hrs &ndash; 15:00 hrs</li></ul><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Theoretical examination, Friday at 09:30 hrs.</p><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What are the UXQB and CPUX?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The International Usability and User Experience Qualification Board (UXQB) is a consortium of internationally recognised experts in usability and user experience. UXQB&rsquo;s objective is to develop, maintain and manage the certification program (CPUX: Certified Professional for Usability and User Experience).</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">CPUX is an international standard for qualification of people working professionally within UX. So far professional UX-organizations in six European countries have joined UXQB: Germany, Switzerland, Austria, England, Holland and Denmark.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">CPUX-F, Certified Professional for Usability and User Experience &ndash; Foundation Level, is the basic UX certification and foundation for more advanced certifications in usability testing (CPUX-UT), user requirements engineering (CPUX-UR); interaction specification, information architecture and prototyping (CPUX-IIP), and usability engineering (CPUX-UE).</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Read more about UX certification <a href="http://www.uxqb.org/en/" target="_blank" rel="noreferrer noopener" style="color: rgb(172, 55, 180); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(172, 55, 180);">www.uxqb.org/en</a> where you can also find curricula and examples of the tasks that you have to solve if you want to be certified. The course includes many additional, unpublished examples of test tasks.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure>

Bunnyfoot

UI / UX Design

Ux Research

This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design. 

Certified Professional for Usability and User Experience – Usability Testing and Evaluation (CPUX-UT)

<p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Get on the fast-track to achieving recognition as a BRCGS Professional with this 3-Day product safety management program.&nbsp;</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This 3-day session will comprise of 3 of the following 4 courses:&nbsp;</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(77, 77, 79); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">Risk</span> <span style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">Assessment</span></strong><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">&nbsp;&ndash; This one-day course will provide delegates with a thorough understanding of risk assessment and enable them to use different risk assessment models. &nbsp;</span></li><li style="color: rgb(77, 77, 79); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(77, 77, 79); font-size: 16px;"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">Root Cause Analysis</span></strong> &ndash; This one-day course will provide delegates with a thorough understanding of root cause analysis (RCA) to know its importance and be able to perform it competently. &nbsp;</span></li><li style="color: rgb(77, 77, 79); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(77, 77, 79); font-size: 16px;"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">Validation and Verification</span>&nbsp;</strong>&ndash; This one-day course will provide delegates with a thorough understanding of validation and verification, so they know the level of detail required for each process and are able to use validation and verification in practice. </span></li><li style="color: rgb(77, 77, 79); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(77, 77, 79); font-size: 16px;"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">VACCP&nbsp;</span></strong><span style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style="color: rgb(234, 118, 0);"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(51, 51, 51);">&ndash; This one-day course&nbsp;</span></span></span></span>will provide you with a thorough understanding of vulnerability assessment for food fraud and enable you to use techniques to better identify and mitigate risks associated to raw materials in the supply chain. <span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></span></li></ul><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The above courses are e</span><span style="color: rgb(51, 51, 51); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(51, 51, 51); font-size: 16px;">specially helpful when implementing some of the requirements in the BRCGS Standards.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);"><span style="color: rgb(51, 51, 51); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 16px;">These courses form part of the requirement to achieve recognition as a BRCGS Professional. Full details of the requirements to complete the program can be found&nbsp;<a href="https://www.brcgs.com/training/brcgs-professional/about-the-programme/" target="_blank" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" id="isPasted" fr-original-style=" color: rgb(234, 118, 0);">here</a>.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">By booking the Fast Track program, a substantial saving is made on purchasing the courses individually (25% discount). Once you have purchased your Fast Track program, please contact us to confirm which 3 courses you have selected.</span></p>

Ask Sonia Limited

Food Safety

Risk Assessment

HACCP

Official BRCGS Professional 3-Day Fast Track program.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Professional 3-Day Fast Track (3 Days)

<h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(97, 32, 103);">Course description</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This one-day course will empower you to conduct your very own behavioural research in which watching users try to accomplish tasks is the most effective and efficient way to make engaging, easy-to-use designs. Learn from our experts about important usability testing techniques, such as planning, facilitating, and engaging stakeholders.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">As with most things in life, the best way to become good at usability testing is practice! That&rsquo;s why this course contains not only lessons built on evidence-based approaches, but also gives you an opportunity to apply what you&rsquo;ve learned through a practical project. You will work in teams practicing planning and conducting a usability study and receive immediate expert feedback from the course instructors, who are also experienced consultants working on live client projects. It&rsquo;s fun, it&rsquo;s interactive and you will meet interesting people to exchange ideas and experiences with.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">By the end of the course, you&rsquo;ll leave with plenty of knowledge on how to run usability testing and improve the UX design of your project.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">The way we approach user testing will change for the better as a result of attending the course. Thanks Bunnyfoot!</em>&ldquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Josh Vince</strong></strong><br fr-original-style="" style="box-sizing: border-box;">Product Manager, TRX</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-description.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Is it for you?</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">If you are responsible for making improvements to the usability and performance of a website or app &ndash; this course is for you.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Perhaps you&rsquo;re a:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Interface designers who want to experience hands-on techniques for testing and evaluating their designs with end users.</li><li fr-original-style="" style="box-sizing: border-box;">User experience professional with some usability testing experience under your belt but not formal training or current procedures in place.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Developer on digital teams who want to validate their assumptions about users.</li><li fr-original-style="" style="box-sizing: border-box;">Project manager who wants to manage the usability testing projects/process.</li><li fr-original-style="" style="box-sizing: border-box;">Marketing manager who wants to see samples of usability test plans and other deliverables from usability tests.</li><li fr-original-style="" style="box-sizing: border-box;">Digital designers who want to learn the kind of practical knowledge that you can&rsquo;t get from reading a book.</li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">What you will learn</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Topics covered in the course include:</p><h4 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Introduction to usability:</h4><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Why watching users attempt activities is better than interviewing them about their behaviour</li><li fr-original-style="" style="box-sizing: border-box;">Face-to-face (in lab usability testing sessions) vs. remote&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Formative versus summative testing</li><li fr-original-style="" style="box-sizing: border-box;">Remote research (moderated vs. unmoderated)</li></ul><h4 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Preparing for a usability test study &ndash; creating your plan:</h4><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">How testing fits into a project or development cycle and when is best to test</li><li fr-original-style="" style="box-sizing: border-box;">Targeting, recruiting and finding the right participant for your study</li><li fr-original-style="" style="box-sizing: border-box;">Deciding on the number of participants required for your usability study and understanding when it is appropriate to increase this number&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Determining scope of study, what material will be tested, what to observe</li><li fr-original-style="" style="box-sizing: border-box;">How to create a good selection of test tasks and how to test whether they are appropriate&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">How to turn tasks into usable usability test scenarios that can be used within the usability test sessions&nbsp;</li></ul><h4 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Run a remote, moderated usability test session:</h4><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Pilot testing your study</li><li fr-original-style="" style="box-sizing: border-box;">Moderation tips, techniques and how to avoid common mistakes&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Ethical rules you need to follow as a moderator&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Managing challenging situations- opportunity to share experience and stories from the field</li><li fr-original-style="" style="box-sizing: border-box;">Options when it comes to note taking and knowing what observations to look for and record&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">How to encourage other stakeholders to get involved/engage with the research sessions&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Step-by-step instruction on how to conduct your own usability studies</li><li fr-original-style="" style="box-sizing: border-box;">Instructor feedback to test moderators</li></ul><h4 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">How to process the data captured: Finding, fixing and presenting back the usability problems uncovered:</h4><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Analyse your data with an affinity mapping and how not to feel overwhelmed</li><li fr-original-style="" style="box-sizing: border-box;">Generating research insights and design ideas/recommendations</li><li fr-original-style="" style="box-sizing: border-box;">Reporting your results effectively that will generate actions/reactions from your team/stakeholders&nbsp;</li></ul><blockquote style="color: rgb(33, 33, 33); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><p style="color: rgb(33, 33, 33) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33) !important;">&ldquo;<em fr-original-style="" style="box-sizing: border-box;">Very interactive. I liked the breaks between sections to write scenarios, fill in the boxes and sense check what learnt.</em>&ldquo;</p><cite style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Caroline Lambert</strong><br fr-original-style="" style="box-sizing: border-box;">Head of Customer Research, The FT</cite></blockquote><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Learning objectives</h2><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">After completing the training, you will be able to:</p><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Describe and discuss the benefits of and key factors involved in usability testing</li><li fr-original-style="" style="box-sizing: border-box;">Recognise the components that make a good test</li><li fr-original-style="" style="box-sizing: border-box;">Specify and plan an appropriate usability test</li><li fr-original-style="" style="box-sizing: border-box;">Carry out a basic usability test</li><li fr-original-style="" style="box-sizing: border-box;">Analyse and report the results of a usability test</li></ul><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"></p><h2 style="color: rgb(97, 32, 103); box-sizing: border-box;" fr-original-style=" color: rgb(97, 32, 103);">Necessary for Remote learning</h2><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><li fr-original-style="" style="box-sizing: border-box;">Access to Zoom</li><li fr-original-style="" style="box-sizing: border-box;">Access to Miro</li></ul><figure style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><img alt="" data-src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" src="https://www.bunnyfoot.com/wp-content/plugins/bunnyfoot-wp-helper/inc/images/training-beneath-all.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure>

Usability Testing

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">If you are new into the role of assessing; want to become a qualified assessor or assess learners as part of a teaching or training role, this qualification will provide you with a sound knowledge of using assessment competently and appropriately.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course is delivered over 4 x half day workshops via Zoom, followed by 3 assignments.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">Through attending this course, you will be able to understand:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The role of an assessor and others involved in the assessment process</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to plan assessment</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Different assessment methods and making assessment decisions</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to involve learners and others in the assessment process</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Legal and regulatory requirements relating to assessment</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This course can be completed in bilingually (workshops are in English, assignments and mentoring can be done in Welsh)</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">Following completion of this course, you can complete further qualifications in assessment, once you have access to two learners to carry out assessment with.</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 58, 58);">First step on the ladder to becoming a qualified assessor</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Do not have to be working in a role as an assessor</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Interactive online workshops and one to one support to complete assignments</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Course delivery, mentoring &amp; support with an experienced assessor</div></li></ul></div>

If you are new into the role of assessing; want to become a qualified assessor or assess learners as part of a teaching or training role, this qualification will provide you with a sound knowledge of using assessment competently and appropriately.
The course is delivered over 4 x half day workshops via Zoom, followed by 3 assignments.
Through attending this course, you will be able to understand:
The role of an assessor and others involved in the assessment process
How to plan assessment
Different assessment methods and making assessment decisions
How to involve learners and others in the assessment process
Legal and regulatory requirements relating to assessment



Further Information
This course can be completed in bilingually (workshops are in English, assignments and mentoring can be done in Welsh)
Following completion of this course, you can complete further qualifications in assessment, once you have access to two learners to carry out assessment with.



Benefits
First step on the ladder to becoming a qualified assessor
Do not have to be working in a role as an assessor
Interactive online workshops and one to one support to complete assignments
Course delivery, mentoring & support with an experienced assessor

Panda Education and Training Ltd

Assessor Training

Level 3 Award in Understanding the Principles and Practices of Assessment

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS one-day course provides delegates with a thorough understanding of risk assessment and enables them to use different risk assessment models. This is particularly useful when implementing product safety management systems onsite, and when implementing the requirements of the BRCGS Standards.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course is part of the <a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Professional recognition programme</a>.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, you will:</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Understand risk assessment terminology</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to choose and use different risk assessment models for processes onsite</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Understand what BRCGS expects from a thorough risk assessment</p></li></ul>

This official BRCGS one-day course provides delegates with a thorough understanding of risk assessment and enables them to use different risk assessment models. This is particularly useful when implementing product safety management systems onsite, and when implementing the requirements of the BRCGS Standards.
This course is part of the BRCGS Professional recognition programme.
At the end of the course, you will:
Understand risk assessment terminology
Be able to choose and use different risk assessment models for processes onsite
Understand what BRCGS expects from a thorough risk assessment

Official BRCGS Product Safety Management course: Risk Assessment
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Risk Assessment (1 Day)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 4 week online Course is suitable for complete beginners and improvers who would like to learn to paint in Watercolour.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Each session is 40 minutes live on Tuesday evening and start at 7.00-7.40pm Via Zoom<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">On this Course you will:<br fr-original-style="" style="box-sizing: border-box;">* learn to prepare your water colour paints and mix colours.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">* learn a variety of watercolour techniques including, washes, wet in wet, graded, dry brush Flat Wash, Loose watercolour see photos, we will cover a variety of subjects.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">* will be taught live by your tutor online via zoom with step- by -step demonstrations and clear explanations of the various stages.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">* Learners will then carry the various tasks alongside the tutor who will be at hand for any questions that you may have.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This is a 4 week course offered live online via zoom this course rolls on and new dates will be added.</p>
<h2 fr-original-style="" style="box-sizing: border-box;">What&#39;s included in the price?</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online Tuition<br fr-original-style="" style="box-sizing: border-box;">Step by step Demonstrations via Zoom in the live class<br fr-original-style="" style="box-sizing: border-box;">Clear explanation from your Tutor<br fr-original-style="" style="box-sizing: border-box;">reference handouts sent via email</p>
<h2 fr-original-style="" style="box-sizing: border-box;">What you will need</h2>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Starter Kit Available from Tutor - Please email for details<br fr-original-style="" style="box-sizing: border-box;">Watercolour paints - tubes or pans<br fr-original-style="" style="box-sizing: border-box;">Watercolour paper ( Cold Pressed 300 gsm 140lb)<br fr-original-style="" style="box-sizing: border-box;">Round watercolour brushes- size 4 and 6 ( or similar)<br fr-original-style="" style="box-sizing: border-box;">HB graphite pencil to draw image<br fr-original-style="" style="box-sizing: border-box;">Eraser<br fr-original-style="" style="box-sizing: border-box;">Mixing Palette<br fr-original-style="" style="box-sizing: border-box;">2 x jars of clean water<br fr-original-style="" style="box-sizing: border-box;">Kitchen paper<br fr-original-style="" style="box-sizing: border-box;">Hairdryer<br fr-original-style="" style="box-sizing: border-box;">Sketchbook<br fr-original-style="" style="box-sizing: border-box;">Tracing paper</p>
<h2 fr-original-style="" style="box-sizing: border-box;">Suitable for</h2>
<ul fr-original-style="" fr-original-class="fa-ul course-checklists" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Adults</li>
<li fr-original-style="" style="box-sizing: border-box;">Engagement, birthdays &amp; anniversaries</li>
<li fr-original-style="" style="box-sizing: border-box;">Intermediate level</li>
<li fr-original-style="" style="box-sizing: border-box;">Seniors</li>
<li fr-original-style="" style="box-sizing: border-box;">Suitable for beginners</li>
<li fr-original-style="" style="box-sizing: border-box;">Teenagers</li>
<li fr-original-style="" style="box-sizing: border-box;">Wheelchair users</li>
</ul>

Art By Purnima

Watercolour Painting

Watercolour Techniques for All - 4 week Online Course Tuesday Evenings Via Zoom

General admission

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

Sale

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">online workshop</strong> introduces you to the technique of writing with a pointed calligraphy pen in two hours. It is ideal for testing the waters before committing to an entire course, as you can follow the instructions with a 2B pencil if you haven&#39;t yet got a calligraphy pen.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During the two-hour session, you will get clear instructions and support to practice your first strokes using basic shapes and decorative strokes. The video will be available for a month after the session.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

This live online workshop introduces you to the technique of writing with a pointed calligraphy pen in two hours. It is ideal for testing the waters before committing to an entire course, as you can follow the instructions with a 2B pencil if you still need to get a calligraphy pen.
During the two-hour session, you will receive clear instructions and support to practice your first strokes using basic shapes and decorative strokes. The video will be available for two months for you to watch at your leisure.
 

CalligrAbility

Online Course Creation

Calligraphy

Handwriting

Pen & Ink

Teaching Online

Learn the technique of writing with a pointed nib, with CalligrAbilty, and have the best start for your calligraphy adventure .

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