29 Customer Service courses in Brackley

big picture training & learning design

At Big Picture Training, we have an audacious mission to be a first choice provider of first class, best practice CX (customer experience) consultancy and customer service training to the social housing/not for profit sector

flourish oxford

My passion is helping individuals and businesses achieve their true potential. Through training, coaching or support I’m here to provide an added boost when you need it most. There’s not always the capacity to employ a new member of the team, but the job still needs doing! Or you may be having a personal dilemma and need a helping hand to the other side – I’m here! Business Training and Admin CIPD qualified, specialising in Learning and Personal Development, I’m skilled at taking on board your requirements and tailoring a programme of support to suit your needs.

robin lines associates

For over thirty years, Robin Lines has been delivering sales, leadership, negotiation and business development coaching to organisations across the world, equipping people with the skills they need to rise and excel at any challenge.

peopletime limited

dramatic training solutions

Looking to outsource your training and want to find a method that works and will last? Would you like to learn in an environment that engages through participation using experienced training actors? We help you to help your people grow by challenging the way you deliver Practice makes perfect and we can help you build this element into your training by providing actors for simulations, demonstrations and skills development, in your workshops, conferences and events. If you need experiential activities designing, scenarios writing or want something more off the shelf we can help. We are fully committed to your continued personal development. We have provided, resources, suggestions and support to help you continue on your learning journey.

the snooker gym

My greatest passion is helping club players and enthusiasts crack the secrets of the game. I have been in where you are in the game, and do what I do to help you lose your frustration… and get the enjoyment you seek. My goal in the snooker world is to offer the best customer service, in lesson experience, and improvement per £ spent... I have ticked off the following niches in coaching to a recognised world class standard, but the first category on this list is my established favourite. Club players & enthusiasts Juniors – both beginner and competitive National teams – including living abroad as an ex-patriate resident head coach Foreign travel for coaching – 55 countries in total as at Feb 2020 Aspiring amateurs Professionals – from lowest to highest ranked Coaching coaches

cltp (debello law)

CLPT is run by leading consumer law firm Debello Law Limited, which is regulated by the Solicitors Regulation Authority. Debello Law’s managing partner, Dean Dunham, is widely considered to be one of the leading authorities on consumer law and has been named Consumer Lawyer of the Year 2018, 2019, 2020, 2021 and 2022 and Debello Law has been named Retailer law firm of the year 2022. We are the trusted training partner for many airlines, retailers (for their customer service operatives) and law firms (who use our training for paralegals, trainee solicitors and NQ solicitors). All our courses are CPD accredited and can be accessed online and at the delegates convenience.

asa training ltd

Welcome to ASA Training Ltd (Anderson Stockley Accredited Training Ltd), we offer a number of vocational qualifications including Apprenticeships and Traineeships specialising in Dental Nursing and Early Years qualifications. Anderson Stockley Accredited Training Ltd (ASAT Ltd) have been established since 1993 and deliver training to many sectors of work, both commercially and as a provider of government funded initiatives. ASAT Ltd have established an excellent reputation as a provider of health specific qualifications such as Dental Nursing, Clinical Healthcare, Maternity & Paediatric, Peri-Operative, AMSPAR Medical Administration, as well as the core business training of Business Administration, Customer Service, Team Leading and Management Qualifications. Most recently ASAT Ltd have been awarded a ‘Grade 2’ from Ofsted following an inspection in January 2017 and have been approved on the Register of Apprenticeship Training Providers (RoATP). How we work? ASAT Ltd feel it is important to offer flexible delivery of training which enables individuals to be able to learn at a convenient time to them. Every learner will have access to online resources such as; revision tools for units in their specific qualification and practice questions for the learners to work through to support and prepare them for exams. ASAT Ltd believe the best way to deliver qualifications is through face-to-face learning, including a mixture of 1-2-1 assessment, revision and observation visits. After the sign-up and induction has taken place ASAT Ltd will plan a schedule of appointments with the learner, on average every 4-6 weeks.

ravalue services

After 25 years of Business & Finance Leadership experience in marquee companies starting with Unilever, holding senior management roles at Murugappa Group, CFO at Eicher and part of the Global Leadership Team at American Express, Ravi drew his inspiration to become the first-generation entrepreneur in the Business Services space. Given his pioneering global experience at American Express in mid 1990s to establish the first ever offshore Global Financial Centreat Delhi, he founded RvaluE Consulting in 2005 as a pioneer to offer end to end services to strategize, set up, stabilize, operate and transform Captive Shared Services in India and overseas. With 20+ years of Business Process Management (BPM) experience, Ravi has now grown this company to become the RvaluE Group with laser focus on the entire life cycle spectrum of the Business Services space, covering enterprise functions and services strategy, process & technology transformation, captive operations, and end to end solutions. As a Business Leader at Amex Financial Centre, Ravi was integral to the growth of the Centre to make it truly global - starting with countries in Japan, Asia Pacific, and Australia (JAPA) Region, and expanding to servicing 30+ countries across all continents in the globe. He enabled growth and globalization of the Business Process Service operations in India creating ‘global centres of excellence’, for major F&A processes (like Accounts Payable, Reconciliations, Accounting and Reporting). He worked with customers across the globe, delivering over US$ 20 Mn cost saves and value-added services, while leading several global initiatives like Y2K Compliance, Capacity Optimization, Integrating Quality & Control, first time Sox Compliance for the global US$160Bn Balance Sheet etc. Based on the nucleus Finance Centre, Amex Global expanded offshoring to multiple functions and high-end processes including Risk Management, Customer Service, Analytics, Procurement, Real Estate, etc., thereby, making India as the second largest country for American Express in terms of employees, next only to USA. In fact, Amex GlobalCentre laid the foundation to create a new Industry in Global Business Services for India including GE and other Fortune 500 corporations. With India becoming the global hub for offshoring (through Amex in mid 90s) and spreading the power of Shared Services in India (since 2005), RvaluE pioneered Shared Services Forum to bring both global & India corporations and centres together in an Industry Platform, and this combined collaborative power was for the first time described and termed as ‘Global India’. Over the 16 years of setting up RvaluE, Ravi has built the Group on the strong foundation of his 4 decades of corporate, professional and entrepreneurial experience, and the expertise of the RvaluE Team to expand to multiple dimensions through Associate Companies & Ventures across the Business Services Space – Advisory,Setting up Captive Centres, Operations, Expansion, Process Transformation, Coaching, Learning & Organizational Capabilities, SSF as Industry Platform, Frameworks, M&A, Technology and Research.