Milton Keynes 

Newport Pagnell

<ul style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);"><li style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);">Handset Training on Yealink &amp; Fanvil handsets</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">3CX Web Client User Training</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">3CX Phone App</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">iOS &amp; Android Mobile Apps</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">Voicemail User&nbsp;</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">Receptionist/Switchboard</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">Supervisor/Agent</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">3CX Web Client Admin Training (FREE/SMB/STARTUP)</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">3CX Management Console Admin&nbsp;Training (PRO/ENT)</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><em fr-original-style="" style="box-sizing: border-box;">3CX CFD (Call Flow Designer) **Coming soon!</em></li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">XIMA CCAAS on 3CX Agent, Realtime, Recording and Reporting</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Telephone Trainers Ltd

Telephone Training - New! - 3CX

<ul style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);"><li fr-original-style="" style="box-sizing: border-box;">78, 79,&nbsp;88 and 99 series Handsets &amp;&nbsp;Voicemail</li><li fr-original-style="" style="box-sizing: border-box;">Cisco Call Manager (CCM) &amp; Self Care Portal</li><li fr-original-style="" style="box-sizing: border-box;">Jabber</li><li fr-original-style="" style="box-sizing: border-box;">WebEx Meetings</li><li fr-original-style="" style="box-sizing: border-box;">WebEx Training Centre</li><li fr-original-style="" style="box-sizing: border-box;">WebEx Events Centre</li><li fr-original-style="" style="box-sizing: border-box;">Attendant Console Standard&nbsp;and Advanced&nbsp;Console (ARC)</li><li fr-original-style="" style="box-sizing: border-box;">UCCX/UCCE and Finesse Agent &amp; Supervisor</li><li fr-original-style="" style="box-sizing: border-box;">CUIC Reporting</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Telephone Training - Cisco

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);">Our telephone training takes place in your normal working situation, using the actual&nbsp;telephones and software, and the programming software clients that trainees will use when fully trained.</span><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom.</span><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees.</span><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">On-site training&nbsp;involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&amp;A and all carried out using your own site telephone system.</span></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/avaya-equinox-desktop.jpg" style="width: 122px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 122px;" fr-original-class="fr-draggable"> <img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/zima-wallboard.png" style="width: 148px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 148px;" fr-original-class="fr-draggable"> <img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/3cxphone-for-windows.jpg" style="width: 145px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 145px;" fr-original-class="fr-draggable">&nbsp;</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style="color: rgb(129, 129, 129);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style="color: rgb(129, 129, 129);">Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may&nbsp;be available on your system that you may not be aware of. This&nbsp;could help improve the level of communication across your company and interactions with your customers.</span><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style="color: rgb(129, 129, 129);">We believe t</span>elephone handset and voicemail training sessions are essential to the smooth and efficient&nbsp;running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt&nbsp;with quickly and effectively.</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/avaya-179-1.jpg" style="width: 109px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 109px;" fr-original-class="fr-draggable">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/capture.jpg" style="width: 110px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 110px;" fr-original-class="fr-draggable">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/horizon-vvx450-new-pic.jpg" style="width: 111px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 111px;" fr-original-class="fr-draggable">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/3cx-fanvil-s4u.png" style="width: 126px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 126px;" fr-original-class="fr-draggable">&nbsp;</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><br fr-original-style="" style="box-sizing: border-box;">System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. <br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Administration days or Call Centre Software training days take one full day to complete.</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><h2 style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129) !important;">Full Day Example: &nbsp;9:30 - 16:00</h2><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Structure</strong>&nbsp;<br fr-original-style="" style="box-sizing: border-box;">09:30 - 10:45 &nbsp;Handset &amp; VM session for up to 8 people<br fr-original-style="" style="box-sizing: border-box;">10:45 - 12:00 &nbsp; Handset &amp; VM session for up to 8 people<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">12:00 - 12:45 &nbsp;Lunch&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">12:45 - 14:00 &nbsp;Handset &amp; VM session for up to 8 people<br fr-original-style="" style="box-sizing: border-box;">14:00 - 15:15 &nbsp; Handset &amp; VM session for up to 8 people<br fr-original-style="" style="box-sizing: border-box;">15:15 - 16:30 &nbsp; Handset &amp; VM session for up to 8 people</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><h2 style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129) !important;">Half Day Example: &nbsp;9:30 - 13:00</h2><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard.&nbsp;</div><h2 style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Super Users and Train the Trainer Sessions</h2><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Telephone Training - Live On-Site and Remote Training Sessions 

Inverness

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Customized in-house plant training and refresher courses delivered by certified CPCS trainers covering a wide range of plant - forklifts, telehandlers, MEWPS, excavators and much more. Tailored to fit you or your company, this training will be a proactive step towards fostering a competent and safety-conscious workforce.</p>

DMH Training Ltd

Plant Training

Northampton

<div data-id="75852cb" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(26, 24, 24); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(26, 24, 24);">Our &lsquo;Professional Behaviour &ndash; A workplace Priority&rsquo; training programme provides delegates with a set of tools and increased knowledge to deal with the issues of bullying and harassment appropriately as they arise. These issues are far from easy and for many managers, the reality of dealing with complaints of this nature is both time consuming and stressful</p><p style="color: rgb(26, 24, 24); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 24, 24);">Currently it is estimated that bullying and harassment costs the UK economy &pound;18 billion a year in lost productivity, staff retention and legal costs.</p><p style="color: rgb(26, 24, 24); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 24, 24);">Our bespoke and specialized services, developed to meet your organizational requirements in these challenging areas, can reduce stress levels, develop increased awareness, and better understanding.</p><p style="color: rgb(26, 24, 24); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 24, 24);">In addition to this face to face training, NGT will assess your organisation&rsquo;s current position and where you would like it to be as its future unfolds; we will help your organization to identify improvements and assess the benefits to you of making them; we will work with you to implement the agreed solutions, at a time and in a way that fits with your operational needs; we will help you track the benefits both long term and short term via regular monitoring, evaluation, and continued discussion.</p><p style="color: rgb(26, 24, 24); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 24, 24);">Our facilitator is highly experienced in delivering this training to all levels of staff and NGT welcomes your enquiry to take this matter forward.<a href="https://www.nationalgendertraining.co.uk/courses/lgbtqia-awareness/#faq" style="color: var( --e-global-color-ccf4416 ); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var( --e-global-color-ccf4416 );"><br fr-original-style="" style="box-sizing: border-box;"></a></p><p style="color: rgb(26, 24, 24); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 24, 24);"><br fr-original-style="" style="box-sizing: border-box;"></p></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p id="isPasted" fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How is this course delivered and how long is it?</strong></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">This is a face to face course only and lasts a full day</p><p id="isPasted" fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Is the course accredited?</strong></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Yes, it is a CPD accredited course</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Although it will benefit managers of all grades it is equally important that all staff are made aware of these issues</p><p id="isPasted" fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How much does it cost?</strong></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Course fees are fixed at a fair daily rate, details of which are available upon enquiry. Travel costs are extra.</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How large are the groups?</strong></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">We can only effectively deliver this course to groups of 15 people or less.</p><p id="isPasted" fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Will you be able to deliver the course at my workplace?</strong></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Based in the Midlands, we are well suited to travelling to all corners of the UK, enabling us to deliver this programme to you at your location.</p>

National Gender Training

Professional Behaviour in the Workplace

Harpenden

<p>Organisational Development (OD) is all about using behavioural insights to transform systems and structures to align an organisation's capability with its strategy. As the craft of OD approaches its 70th year, the skills and mindset of OD have never been more important. In our ever-changing world of work and global pace, an organisation's ability to respond is key to its success. Practising OD means understanding growth, impact and human systems. Leaders operating with an OD approach are able to build agile and resilient workforces, through ethical and sustainable leadership and culture, whilst having a defined sense of purpose, strategy and direction.</p>
<p>This two-day workshop will help participants successfully understand application of OD processes and tools, explore the role of the OD practitioner and develop their own skills and talents in this role. The workshop gives leaders, managers and change agents an opportunity to reflect on real work challenges and how they may tackle this using OD thinking and practice.</p><ul><li>HAVE DEVELOPED THEIR KNOWLEDGE OF THE FIELD OF OD</li><li>BE EQUIPPED WITH MORE OD TOOLS AND CONCEPTS</li><li>BE SUPPORTED IN THINKING ABOUT CURRENT WORK CHALLENGES IN AN OD WAY</li></ul><section>
                    <h3>DAY ONE</h3><h4>1. Introduction</h4><ul><li>Welcome, introductions and housekeeping</li><li>Overview and objectives</li><li>Personal objectives</li><li>Working effectively together</li></ul><h4>2. Demystifying OD</h4><ul><li>Your lens on OD</li><li>OD in your organisation</li><li>A shared definition of OD</li></ul><h4>3. Being an OD practitioner</h4><ul><li>OD consultancy roles</li><li>Building impact and credibility</li><li>Levers, power and the consultant</li><li>Action research</li></ul><h4>4. OD tools</h4><ul><li>Using organisational models</li><li>Complexity and chaos theory</li><li>Use of metaphor</li><li>The self as instrument</li><li>Group dynamics</li></ul><h4>5. Practising with a live issue</h4><ul><li>An opportunity to practise new OD tools and skills with co-coaching and observation</li><li>Reflections and learning on the practice</li></ul><h4>6. Review and close</h4><ul><li>Review of learning</li><li>Questions and gaps in knowledge so far</li></ul><h3>DAY TWO</h3><h4>1. Review of day one and co-creation</h4><ul><li>Adding any gaps in knowledge to the agenda</li></ul><h4>2. Developing your OD agenda in your organisation</h4><ul><li>Connecting OD with the wider business agenda</li><li>Engaging your key stakeholders</li><li>Leveraging your skills, experience and passion</li></ul><h4>3. Action learning</h4><ul><li>Embedding your learning</li><li>An opportunity to work on complex challenges with the group</li></ul><h4>4. Co-coaching</h4><ul><li>Practising your OD consulting skills</li><li>Working on your own OD agenda</li></ul><h4>5. Final reflections</h4><ul><li>Developing an OD network</li><li>Key learning summary</li><li>Close</li></ul>


                </section>

Maximum Performance

Organisational Development Masterclass

<p>In this workshop, we offer you a challenge to move away from CPD (Continuing Professional Development) to CPPD (Continuing Professional &amp; Personal Development) to focus more on how we are being rather than what we are doing with our clients. We invite you to consider that developing your capacity for complexity and sitting with uncertainty, i.e. upgrading your system, underpins a deepening of our practice. The work we all need to be doing is the ongoing personal work on self.</p><ul><li>UNDERSTANDING COACH DEVELOPMENT</li><li>DEVELOPING SELF-AWARENESS</li><li>POSSIBLE BLIND SPOTS AND BIASES IN YOUR COACHING APPROACH</li><li>INFORMED DECISION MAKING ON DEVELOPMENTAL PLANNING</li></ul><section>
                    <h3>1. Welcome and introduction</h3><ul><li>Setting the scene: why CPPD?</li></ul><h3>2. What learning activities foster coach development?</h3><ul><li>What activities have had the biggest impact on enhancing on our coaching practice?</li><li>What is the difference between learning and development?</li></ul><h3>3. The importance of self-awareness and how we develop it</h3><ul><li>An evidence-based for the development of self-awareness</li><li>Three requirements to build self-awareness</li></ul><h3>4. Input to action: fishbowl coaching activity</h3><ul><li>What are we noticing about the coaching interaction?</li></ul><h3>5. Reflections</h3><ul><li>Insights and applications from the morning session</li></ul><h3>6. Quality coaching</h3><ul><li>How do we define quality coaching?</li><li>Implications for our judgments / biases</li></ul><h3>7. Insight to action</h3><ul><li>Stop and start observation of a coaching session demonstration</li><li>What are we noticing about what is going on for us?</li></ul><h3>8. Wrap up</h3><ul><li>The next twelve months - thoughts on developmental activities</li><li>Insights and implications for our coaching practice</li></ul>


                </section>

The Why, What and How of Continuous Coach Development

<p>The ability to influence others and gain their co-operation in a positive way is an essential skill for HR. The reality is that we cannot NOT influence, the question is how we influence others and what would make us more effective.</p>
<p>This workshop will give you the opportunity to reflect on your impact at work and identify situations in which you would like to be more influential. You will learn how to achieve better results through creating rapport with others in order to win their support. You will learn a host of practical influencing tools and techniques. The workshop will focus on how you apply them in a wide range of situations and build flexibility so that you are able to adapt your approach with different people to get the best outcome.</p><ul><li>TO UNDERSTAND THE IMPORTANCE OF USING POSITIVE INFLUENCE AT WORK AND YOUR PERSONAL INFLUENCING STYLE</li><li>TO GAIN CO-OPERATION AND SUPPORT FROM OTHERS BY BUILDING AND MAINTAINING RAPPORT</li><li>TO DEVELOP YOUR INFLUENCING SKILLS AND ENHANCE YOUR IMPACT AND CREDIBILITY</li><li>TO APPLY INFLUENCING TOOLS AND TECHNIQUES PRACTICALLY WITHIN THE WORKPLACE</li><li>TO BE ABLE TO ADAPT YOUR APPROACH WITH DIFFERENT PEOPLE AND IN DIFFERENT CIRCUMSTANCES TO GET THE BEST OUTCOME</li></ul><section>
                    <h3>1. Introduction</h3><ul><li>Workshop objectives and benefits from attending</li><li>Participants' experience and confidence in this area</li><li>Personal objectives</li></ul><h3>2. Understanding influence</h3><ul><li>What is influence?</li><li>Positive influence and persuasion v manipulation and coercion</li></ul><h3>3. Characteristics of influential people</h3><ul><li>Exercise: Who influences you and how?</li><li>Sources of power: understanding your impact</li><li>Six key rules of influence: applying these practically at work</li><li>Building and maintaining credibility and trust</li></ul><h3>4. Influence and you</h3><ul><li>How do you influence others? Identifying what helps and what challenges</li><li>Identifying situations participants wish to be more influential in</li><li>Understanding the 'circle of influence'</li></ul><h3>5. Influencing styles</h3><ul><li>Different influencing styles and when to use them</li><li>Your preferred influencing style and behavioural flexibility</li><li>Group exercise to build flexibility in approach</li></ul><h3>6. A staged approach to influencing</h3><ul><li>Understanding the four key stages</li><li>Preparation, the conversation, the decision and action</li></ul><h3>7. Planning and preparation</h3><ul><li>A checklist</li><li>Determining importance and clear outcome</li><li>Identifying beliefs and the self-fulfilling prophecy</li><li>Understanding the other party / parties. Considering their outcomes, what they value, what might they raise / challenge?</li><li>Identifying which influencing style is most appropriate</li><li>Planning your approach</li><li>Group exercise: Application to participants' real situations</li></ul><h3>8. The conversation</h3><ul><li>A structured approach: key points to remember</li><li>Creating and maintaining rapport</li><li>Communicating effectively: questioning and listening skills</li><li>Assertiveness and influence</li><li>Reaching a decision and agreeing a way forward</li></ul><h3>9. The prove model</h3><ul><li>A model of persuasion</li><li>Group exercise: Application to participants' real situations</li></ul><h3>10. Handling challenging situations</h3><ul><li>Handling concerns and objections</li><li>Other challenging situations and strategies</li><li>Adapting your approach to different people and different</li></ul><h3>11. Next steps</h3><ul><li>Individual learning and actions</li><li>Group review and close</li></ul>


                </section>

Influencing Skills for HR

<h2>Certified Coach Training Programme</h2><p>This very popular programme prepares you for the International Coaching Federation's Associate Certified Coach (ACC) credential.</p><p>Not only does it meet the ICF's requirement for 60 hours of coach specific training but it also includes the necessary ten hours of coach mentoring. And, uniquely to our programme, it gives you the opportunity to get the ILM Level 7 Certificate in Coaching and Mentoring as well, by way of an optional 'top-up'.</p><section>
                    <h3>Module 1: Starting the Coaching Journey</h3><p>Establishing the coaching relationship and introducing a range of coaching models, skills and techniques that encompass the ICF competencies:</p><ul><li>Develop a clear understanding of what coaching is and how it differs from other developmental approaches</li><li>Explore different approaches and the core conditions for coaching</li><li>Understand the ICF Competency Model and how this underpins this training</li><li>Identify the key elements of contracting for the coaching process and in individual sessions</li><li>Enhance key coaching skills including listening and powerful questions and explore different tools that create insight and learning.</li><li>Have applied a coaching framework and key competencies to coaching conversations</li><li>Deliver constructive feedback that allows peers to build on their strengths and recognise areas for development</li><li>Have the confidence and foundation skills to start a coaching relationship</li></ul><h3>Module 2: Developing as a Coach</h3><p>Building coaching competence and awareness of coaching style. Using principles of neuroscience to coach effectively using a solution focused approach. Creating a safe coaching space. Learn how to challenge with integrity using a range of coaching 'tools' including use of intuition:</p><ul><li>Creating trust and safety in the relationship</li><li>Explore how are brains work and implications for coaching using a solution focused approach</li><li>Understand the impact of different intervention styles and own personal preference</li><li>Develop ability to challenge with integrity</li><li>Develop your repertoire of coaching interventions and tools</li><li>Have applied a coaching framework and key competencies to coaching conversations</li></ul><h3>Module 3: Building Your Presence and Professionalism as a Coach</h3><p>Explore the ICF's ethical guidelines and professional standards and impact of personal standards and boundaries on the coach, client and coaching relationship. Building a coaching mindset and coaching presence. Exploring who you are as a coach:</p><ul><li>Explore potential ethical dilemmas and develop strategies to deal with them in line with the ICF ethical guidelines</li><li>Recognise the importance of strong personal standards and boundaries</li><li>Develop a coaching mindset. Reflection on practice: group supervision</li><li>Improve your ability to be fully present and choose the most effective intervention in the moment.</li><li>Develop confidence when dealing with strong emotions without becoming enmeshed</li><li>Benchmark against ACC standards identifying strengths and development areas from self- reflection, learning journals, feedback to date and observed coaching practice</li><li>Recognising who you are as a coach - your signature presence</li></ul><p>An individual mid-term review will be scheduled following this module.</p><h3>Module 4: Going Deeper as a Coach</h3><p>Supporting our clients to achieve transformational and sustainable change. The importance of working with their 'inner world,' using values in our coaching, challenging assumptions, limiting beliefs and behaviours. Working with clients through change.</p><ul><li>How to identify and using values in coaching</li><li>Understand the relationship between behaviour, beliefs and our thinking</li><li>Learn how to support clients explore assumptions and challenge unhelpful thinking patterns and beliefs.</li><li>Recognise the emotional impact of change, assessing readiness for change and supporting clients through transition.</li><li>Increase your range of coaching interventions and tools with creative coaching techniques.</li><li>Have applied a coaching framework and key competencies to coaching conversations</li><li>Building awareness of who you are as a coach</li></ul><h3>Module 5: Validation Session and Your Ongoing Journey as a Coach</h3><p>This session will be a benchmarking exercise. It will be an opportunity to demonstrate evidence of the ICF core competencies against ACC criteria in a live coaching session. Your feedback report from this day will provide a foundation for a development plan to support your ongoing journey:</p><ul><li>What good looks like at ACC</li><li>Assessing a coaching session</li><li>Demonstrating sufficient evidence</li><li>The Validation process</li><li>Celebrating and recognising your journey so far</li><li>Next steps on your coaching journey</li><li>Coach mentoring and supervision</li><li>Endorsing and review</li><li>Reflections and close</li></ul><h4>Group Coach Mentoring</h4><ul><li>Two 2.5-hour webinars (held one and two months after module 5)</li><li>One 2-hour webinar (held two months after module 5) - to prepare you for the ICF's Coach Knowledge Assessment multiple-choice test</li></ul><h4>One-to-One Coach Mentoring</h4><ul><li>Three one-hour sessions with an ICF coach mentor (or, if you prefer, two 90-minute sessions)</li><li>Virtual sessions (by phone or Zoom)</li><li>Arranged individually (best held within six months after module 5)</li></ul>


                </section>

Certified Coach Training Programme

<p>No workplace investigation is easy, but those involving allegations of sexual harassment have the potential to be particularly difficult.</p>
<p>This one-day workshop is designed specifically to build on participants' existing investigative knowledge and skills in order to enable them to investigate allegations of sexual harassment appropriately.</p>
<p>The skills and processes learnt will ensure that participants are able to carry out robust investigations in line with both best practice and the law. Your organisation's policies and procedures will be referred to throughout the workshop as appropriate.</p><ul><li>HAVE A MUCH CLEARER IDEA AS TO WHAT CONSTITUTES SEXUAL HARASSMENT</li><li>APPRECIATE THE DIFFERENT FACTORS THAT MAY COMPLICATE THE SITUATION</li><li>UNDERSTAND THE LEGAL PROTECTION SPECIFIC TO SEXUAL HARASSMENT</li><li>RECOGNISE THE DIFFERENCES BETWEEN INVESTIGATIONS INTO SEXUAL HARASSMENT AND OTHER WORKPLACE INVESTIGATIONS</li><li>DEAL BETTER WITH CHALLENGING SITUATIONS, EMOTION AND DISTRESS</li><li>KNOW HOW TO ACCESS APPROPRIATE SUPPORT AND RESOURCES</li><li>BE ABLE TO MAKE APPROPRIATE RECOMMENDATIONS</li></ul><section>
                    <h3>1. Introduction</h3><ul><li>Workshop objectives and benefits from attending</li><li>Participants' experience and confidence in this area</li><li>Introductions and personal objectives</li></ul><h3>2. The context</h3><ul><li>Sexual harassment in the spotlight</li><li>Implications and risk for workplaces - the need to manage complaints robustly and take a preventative approach</li></ul><h3>3. Is this sexual harassment?</h3><ul><li>Quiz / scenarios</li><li>Differences in individual perception</li><li>Confusion in workplaces as to what constitutes sexual harassment</li><li>Factors which may affect an investigation</li></ul><h3>4. Defining sexual harassment and bullying</h3><ul><li>Group exercise</li><li>Definitions in law</li><li>Behaviours that constitute sexual harassment and bullying</li><li>Using your organisation's policies</li></ul><h3>5. Legal protection</h3><ul><li>Protection in law: employment and criminal matters</li><li>Duty of care</li><li>Equality Act 2010</li><li>Other statutes, eg, Protection from Harassment Act</li><li>Case law</li></ul><h3>6. Investigations into sexual harassment</h3><ul><li>Similarities and differences in approach to other workplace investigations</li><li>Impact and evidence</li><li>Investigating in line with internal policies and ACAS guidelines</li><li>Dealing with challenging situations, eg, emotion and distress</li><li>Managing yourself</li><li>Identifying support and resources</li></ul><h3>7. Recommendations</h3><ul><li>Communicating the outcome of the investigation and lessons learnt / corrective actions</li><li>Identifying and minimising risk factors</li><li>Encouraging a preventative approach: Making recommendations in line with best practice</li><li>A checklist of steps that all workplaces should implement</li></ul><h3>8. Challenging scenarios</h3><ul><li>Group work to consider approach in particularly challenging or sensitive 'what if ...' scenarios such as what happens when counter-allegations are made</li></ul><h3>9. And finally...</h3><ul><li>Open forum - remaining challenges and 'what if' scenarios</li><li>Action planning - identifying how participants will transfer this learning into the workplace and what else they may need which will help them to do this effectively</li><li>Review and close</li></ul>


                </section>

Investigating Sexual Harassment Allegations

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

MJ Electrical Training 

Construction Industry Scheme (CIS)

City & Guilds

Health & Safety

Electrical Testing

Wiring Regulations

Electrical Installation

Electrical Inspection & Testing

ECS Health & Safety Course with MJ Electrical Training. Available every week, use this course to complete the application process when applying for an ECS Labourers Card. 

ECS Card Health & Safety Course Newcastle

General Admission

Edinburgh

Leicester

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">P600 provides delegates with the necessary skills and knowledge to improve their understanding of Performance Measurements in LEV.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">For many this will act as a starting point in their progression towards a career in LEV. &nbsp;P600 can be taken by newcomers to the field of LEV or by less experienced LEV personnel as part of their progression towards a Level 4 qualification, eg&nbsp;<a href="https://www.oxyl8.com/product/p601-thorough-examination-and-testing-of-local-exhaust-ventilation-lev-systems/" target="_blank" rel="noopener" style="color: rgb(10, 78, 112); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(10, 78, 112);">P601</a>&nbsp;&ndash;&nbsp;<a href="https://www.oxyl8.com/product/p604-performance-evaluation-and-management-of-local-exhaust-ventilation-systems/" target="_blank" rel="noopener" style="color: rgb(10, 78, 112); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(10, 78, 112);">P604</a>&nbsp;series). P600 is a Level 3 course.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">It does not confer &lsquo;competency&rsquo; on the delegate to allow them to undertake stutory examinations and tests under CoSHH Reg 9.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In general terms &ndash; by attending this P600 delegates will gain knowledge and understanding of the:-</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">Basic components of local exhaust ventilation systems.</li><li fr-original-style="" style="box-sizing: border-box;">Methodologies for undertaking the performance testing of LEV equipment</li><li fr-original-style="" style="box-sizing: border-box;">Qualitative visualisation techniques (smoke release/&rsquo;dust lamp&rsquo; etc).</li><li fr-original-style="" style="box-sizing: border-box;">Quantitative measurement techniques (anemometers, Pitot tubes etc).</li></ul>

OXYL8 Ltd

Energy Performance Certificate

Professional Skills Course (PSC)

Local Exhaust Ventilation (LEV)

FA Level 1

P600 is an introductory one-day LEV course

P600 LEV Methods for Testing Performance

P600 LEV 1 Day Course

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for those who would like to start a business as a Colour Consultant. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is designed for trainees worldwide and is delivered over five colour modules plus one marketing module, each lasting four hours. Including homework, the complete course will take up approximately 30 hours of your time.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There are no prerequisites for signing up for this course, we will take you through all the theory and practical sessions, building your knowledge and confidence in the subjects.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our virtual approach to training means that you really do have the best seat in the house!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All of the sessions are conducted &lsquo;live&rsquo; and online by your Colour Me Beautiful trainer. Classes are kept deliberately small to enhance your learning; maximum number 4.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Immediately after your virtual training you will have the flexibility to run your own&nbsp;Colour Me Beautiful&nbsp;business as a colour consultant, meaning you can start to earn money straight away.</p><div style="color: rgb(10, 10, 10); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(10, 10, 10);"><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TOPICS</h5></div><div style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The History of Colour Me Beautiful</li><li fr-original-style="" style="box-sizing: border-box;">The Colour Me Beautiful System</li><li fr-original-style="" style="box-sizing: border-box;">Dominant Colour Types</li><li fr-original-style="" style="box-sizing: border-box;">Understanding colour terms</li><li fr-original-style="" style="box-sizing: border-box;">Draping techniques for women &amp; men</li><li fr-original-style="" style="box-sizing: border-box;">Practise on volunteers</li><li fr-original-style="" style="box-sizing: border-box;">Cosmetic colour selection and application</li><li fr-original-style="" style="box-sizing: border-box;">Conducting a consultation</li><li fr-original-style="" style="box-sizing: border-box;">Setting up and marketing your business</li><li fr-original-style="" style="box-sizing: border-box;">How to conduct group presentations</li></ul><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">As well as training in colour, we also include business and marketing, sales and presentation skills, along with ongoing training to enhance your skills.</span></div><div style="color: rgb(10, 10, 10); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(10, 10, 10);"><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">By the end of this course you will</h5></div><div style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Be confident in assessing the dominant colouring using the Colour Me Beautiful system</li><li fr-original-style="" style="box-sizing: border-box;">Be able to conduct a colour analysis using the dominant colours</li><li fr-original-style="" style="box-sizing: border-box;">Be confident in applying a simple make-up routine to your client</li><li fr-original-style="" style="box-sizing: border-box;">Have the required knowledge to market your business</li><li fr-original-style="" style="box-sizing: border-box;">Understand the Colour Me Beautiful back office procedures</li></ul><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You will receive</strong></div><div style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">20 hours of live online colour tuition with your tutor</li><li fr-original-style="" style="box-sizing: border-box;">4 hours live online business &amp; marketing training</li><li fr-original-style="" style="box-sizing: border-box;">Starter Kit</li><li fr-original-style="" style="box-sizing: border-box;">Comprehensive training manual</li><li fr-original-style="" style="box-sizing: border-box;">Certificate upon completion</li><li fr-original-style="" style="box-sizing: border-box;">Trade account</li><li fr-original-style="" style="box-sizing: border-box;">Access to the consultant support forum</li><li fr-original-style="" style="box-sizing: border-box;">Access to consultant lounge</li><li fr-original-style="" style="box-sizing: border-box;">International directory listing</li><li fr-original-style="" style="box-sizing: border-box;">12 months Colour Me Beautiful licence upon course completion</li></ul></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Colour Me Beautiful

Beauty Specialist

Color Theory

Cosmetics

Beauty & Makeup

Beauty Therapy

Learn the foundation to colour analysis with this 5 day live and online, interactive course

Intermediate Colour Analysis

<p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(62, 62, 62);">Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education&rsquo;s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">here</strong></span></a>).</p><p style="color: rgb(36, 35, 35); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been <span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">fully funded by the DfE for eligible schools</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">and colleges</strong></span>. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.</p><p style="color: rgb(36, 35, 35); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 35, 35);">Working with an&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">expert trainer and a highly experienced Senior Mental Health Lead</strong></span>, who has&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">trained Senior Mental Health Leads in over 1000 schools and colleges nationwide</strong></span>, you will be introduced to the DfE&rsquo;s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.</p><ul style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&pound;520+VAT per delegate.</strong>&nbsp;</span>(For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a&nbsp;<span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">subsidised rate for additional delegates of &pound;390+VAT</strong></span>&nbsp;- please just email us if this is an offer you would like to take up.)</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">An overview of the course structure can be found&nbsp;<a href="https://www.brightcoreconsultancy.com/_files/ugd/5bc70a_c7b3efd99188442fa7d20449bb8fd0ec.pdf" target="_blank" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">here.</strong></span></a></p></li></ul><p style="color: rgb(62, 62, 62); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><span style="color: rgb(36, 35, 35); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE&rsquo;s</span><span style="color: rgb(36, 173, 120); box-sizing: border-box;" fr-original-style=" color: rgb(36, 173, 120);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/995681/Learning_outcomes_for_senior_mental_health_leads_in_schools_and_colleges.pdf" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes for Senior Mental Health Leads</strong></a></span><span style="color: rgb(36, 35, 35); box-sizing: border-box;" fr-original-style=" color: rgb(36, 35, 35);">&nbsp;by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.</span></p><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;" fr-original-class="wysiwyg_bold_link_cls">View all testimonials </a></p><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials here).
The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.
Working with an expert trainer and a highly experienced Senior Mental Health Lead, who has trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE’s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.
Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs £520+VAT per delegate. (For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a subsidised rate for additional delegates of £390+VAT - please just email us if this is an offer you would like to take up.)
Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.
An overview of the course structure can be found here.
Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE’s Learning Outcomes for Senior Mental Health Leads by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.
View all testimonials



Brightcore Consultancy

Mental Health

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process.

Designated Senior Mental Health Lead Course (Three full days plus 1-2-1 session)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS one-day course will provide you with a thorough understanding of vulnerability assessment for food fraud and enable you to use techniques to better identify and mitigate risks associated to raw materials in the supply chain. This is particularly useful when implementing product safety management systems and the requirements of the BRCGS Global Standards on site.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course is part of the<a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">&nbsp;BRCGS Professional recognition programme</a>.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(213, 120, 4); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(213, 120, 4);">Note: An optional 2 hours module about </span><span style="color: rgb(213, 120, 4); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(213, 120, 4);"><a href="https://ask-sonia-limited.cademy.co.uk/accredited-threat-management-taccp-2-3-hours" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Threat Management (TACCP)</strong></a></span><span style="color: rgb(213, 120, 4); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(213, 120, 4);"> is available as a bolt-on to this course. </span></p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, you will:</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Understand vulnerability assessment requirements for BRCGS</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Understand what is meant by the term &#39;food fraud&#39;</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to identify the difference between vulnerability assessment, threat analysis critical control point and food defence</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to assess the raw materials most vulnerable to food fraud</p></li></ul>

Ask Sonia Limited

Food Safety

HACCP

Official BRCGS Product Safety Management course: Vulnerability Assessment for Food Fraud. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Vulnerability Assessment for Food Fraud (1 Day)

Bristol

Exeter

London

Newcastle

Manchester

Liverpool

Birmingham

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Safer recruitment training became mandatory for the recruitment of school staff from 1 January 2010. This means a recruitment panel must have at least one member who has completed the training, or where an individual is in charge of recruitment, that individual must have completed the training. It is the responsibility of schools to comply. It is recommended that anyone recruiting into the wider children&rsquo;s workforce be trained.<span style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style="color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(62, 62, 62); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(62, 62, 62);">This training is for Headteachers, Senior Leaders, Governors, Business Managers, HR professionals and for those who recruit workers and volunteers to work with children and young people. As a minimum at least one member of the interview panel should have had Safer Recruitment Training. All organisations in England that work with or provide services for children and families have a duty to protect their welfare.</span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a></p>

Safer recruitment training became mandatory for the recruitment of school staff from 1 January 2010. This means a recruitment panel must have at least one member who has completed the training, or where an individual is in charge of recruitment, that individual must have completed the training. It is the responsibility of schools to comply. It is recommended that anyone recruiting into the wider children’s workforce be trained.

This training is for Headteachers, Senior Leaders, Governors, Business Managers, HR professionals and for those who recruit workers and volunteers to work with children and young people. As a minimum at least one member of the interview panel should have had Safer Recruitment Training. All organisations in England that work with or provide services for children and families have a duty to protect their welfare.
View all testimonials

Recruitment

Safer Recruitment

Safer recruitment training became mandatory for the recruitment of school staff from 1 January 2010. This means a recruitment panel must have at least one member who has completed the training, or where an individual is in charge of recruitment, that individual must have completed the training. It is the responsibility of schools to comply. It is recommended that anyone recruiting into the wider children’s workforce be trained.

Accredited Safer Recruitment Training

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Vuoi far parte di un gruppo di amanti della lettura dei libri italiani? Unisciti a noi per una pausa caff&egrave; davanti a un buon libro.</p>

Tutor Ci

conversazione in italiano, gruppo di lettura in italiano. Italian book club

Italian book club (September 2024)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is another One-Day course that is intended for the most ambitious modellers in the property industry, with a focus on constructing a flexible Real Estate Debt Model. This Real Estate Finance course follows on perfectly from our Real Estate Analyst and Real Estate Developer training courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course delegates will...</strong></strong><br fr-original-style="" style="box-sizing: border-box;">&bull; Learn how to build senior debt models with geared net cash flow.<br fr-original-style="" style="box-sizing: border-box;">&bull; Explore and assess the influence of complex debt structures on returns.<br fr-original-style="" style="box-sizing: border-box;">&bull; Develop advanced mezzanine debt models affecting project cash flows.<br fr-original-style="" style="box-sizing: border-box;">&bull; Model joint venture structures for optimised partnerships.<br fr-original-style="" style="box-sizing: border-box;">&bull; Calculate promote and profit share structures in Real Estate transactions.<br fr-original-style="" style="box-sizing: border-box;">&bull; Construct sophisticated project cash flow models with mezzanine debts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong><br fr-original-style="" style="box-sizing: border-box;">&bull; Real Estate Professionals who have had exposure to Real Estate financial models<br fr-original-style="" style="box-sizing: border-box;">&bull; Mid to Senior level Real Estate Analysts looking to develop their financial modelling skills in development, portfolio analysis<br fr-original-style="" style="box-sizing: border-box;">&bull; Real Estate Developers<br fr-original-style="" style="box-sizing: border-box;">&bull; Financial Analysts<br fr-original-style="" style="box-sizing: border-box;">&bull; Investment Managers<br fr-original-style="" style="box-sizing: border-box;">&bull; Banking and Finance Professionals in Real Estate</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong><br fr-original-style="" style="box-sizing: border-box;">&bull; Mathematics of amortisation and debt finance.<br fr-original-style="" style="box-sizing: border-box;">&bull; Basic senior debt models and geared net cash flow.<br fr-original-style="" style="box-sizing: border-box;">&bull; Debt Cash Flow metrics: LTV, IRR and Interest Rate Dynamics.<br fr-original-style="" style="box-sizing: border-box;">&bull; Mezzanine debt modelling.<br fr-original-style="" style="box-sizing: border-box;">&bull; Joint Venture structures between developers and lender/equity partners.<br fr-original-style="" style="box-sizing: border-box;">&bull; Promote and profit share structure calculations.<br fr-original-style="" style="box-sizing: border-box;">&bull; Advanced project cash flows with mezzanine debt.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A Bayfield Training Certificate</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Course Files</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the Real Estate Finance such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.
This is another One-Day course that is intended for the most ambitious modellers in the property industry, with a focus on constructing a flexible Real Estate Debt Model. This Real Estate Finance course follows on perfectly from our Real Estate Analyst and Real Estate Developer training courses.

On this course delegates will...
• Learn how to build senior debt models with geared net cash flow.
• Explore and assess the influence of complex debt structures on returns.
• Develop advanced mezzanine debt models affecting project cash flows.
• Model joint venture structures for optimised partnerships.
• Calculate promote and profit share structures in Real Estate transactions.
• Construct sophisticated project cash flow models with mezzanine debts.

Who will benefit from this course?
• Real Estate Professionals who have had exposure to Real Estate financial models
• Mid to Senior level Real Estate Analysts looking to develop their financial modelling skills in development, portfolio analysis
• Real Estate Developers
• Financial Analysts
• Investment Managers
• Banking and Finance Professionals in Real Estate

Course Outline
• Mathematics of amortisation and debt finance.
• Basic senior debt models and geared net cash flow.
• Debt Cash Flow metrics: LTV, IRR and Interest Rate Dynamics.
• Mezzanine debt modelling.
• Joint Venture structures between developers and lender/equity partners.
• Promote and profit share structure calculations.
• Advanced project cash flows with mezzanine debt.


Included in the Course
A Bayfield Training Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Finance such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Real Estate Finance

Financial Modelling

Financial Analysis

Professional Development

Continuous Professional Development (CPD)

This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.

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