2541 Courses in Glasgow

Our organisations are increasingly diverse and a cultural mix in training brings a fantastic variety of learning styles and sometimes barriers, too. Help managers and trainers understand the impact of different cultures and nationalities in the training room and make simple adjustments to ensure training is effective for all. Who are you training? Culture and its impact on learning Breaking down cultural learning barriers Intercultural communication Cultural competency and its importance in the training room Training techniques for the diverse classroom Effective questioning and concept checking Having a global mindset

Our Leadership Skills Training Course will help your employees gain a deeper insight into your role as a leader whilst ensuring you confidently motivate, inspire & lead your team.

This 1-day Telesales Skills Training Course is designed to improve your sales conversions, win more business, maximise your selling opportunities to achieve optimum revenue.

Our Dealing with Difficult People Training provides your team with communication skills to handle challenging situations, identify early warning signs & triggers, whilst creating more positive outcomes.

Our Management Skills Training Course will help you will gain a deeper understanding of a manager’s role & responsibility. Whether you have been promoted into a new management role or an existing manager seeking a fresh approach.

Our Train the Trainer Training Course aims to empower your workplace trainers to deliver high quality training courses, programs or internal workshops that inspire your employees to succeed.

Our 1-day Telephone Skills Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

Our Time Management Skills Training will help you organise your daily tasks, understand the importance of prioritisation, set realistic goals & manage your working day more intelligently.