Harpenden

<p>The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills.</p><p>The programme comprises three complementary one-day modules:</p><p>The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course.</p><p>Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements.</p>This course will:<ul><li>Explain the qualities and benefits of well written technical documents</li><li>Present a structured approach for producing technical documents</li><li>Review the essential skills of effective technical writing</li><li>Demonstrate practical methods to help create better documents</li><li>Provide tools and techniques for specification and report writing</li><li>Review how technical documents should be issued and controlled</li></ul><section>
                    					<p><em>Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements.</em></p>			  Module 1: Essential skills for technical writers <h3>1 Introduction to the programme</h3><ul><li>Aims and objectives of the module</li><li>Introductions and interests of participants</li></ul> <h3>2 Creating effective technical documents</h3><ul><li>What is technical writing? how does it differ from other writing?</li><li>Key qualities of an effective technical document</li><li>Communication essentials and the challenges faced by technical writers</li><li>The lessons of experience: how the best writers write</li><li>The five key steps : prepare - organise - write - edit - release <em>(POWER)</em></li></ul> <h3>3 Preparing to write</h3><ul><li>Defining the document aims and objectives; choosing the title</li><li>Understanding technical readers and their needs</li><li>Getting organised; planning and managing the process</li><li>Integrating technical and commercial elements</li><li>The role of intellectual property rights (IPR), eg, copyright</li></ul> <h3>4 Organising the content</h3><ul><li>The vital role of structure in technical documents</li><li>Deciding what to include and how to organise the information</li><li>Categorising information: introductory, key and supporting</li><li>Tools and techniques for scoping and structuring the document</li><li>Creating and using document templates - pro's and con's</li></ul> <h3>5 Writing the document</h3><ul><li>Avoiding 'blinding them with science': the qualities of clear writing</li><li>Problem words and words that confuse; building and using a glossary</li><li>Using sentence structure and punctuation to best effect</li><li>Understanding the impact of style, format and appearance</li><li>Avoiding common causes of ambiguity; being concise and ensuring clarity</li><li>Using diagrams and other graphics; avoiding potential pitfalls</li></ul> <h3>6 Editing and releasing the document</h3><ul><li>Why editing is difficult; developing a personal editing strategy</li><li>Some useful editing tools and techniques</li><li>Key requirements for document issue and control</li></ul> Module 2: Creating better specifications <h3>1 Introduction</h3><ul><li>Aims and objectives of the day</li><li>Introductions and interests of participants</li><li>The 'POWER' writing process for specifications</li></ul> <h3>2 Creating better specifications</h3><ul><li>The role and characteristics of an effective specification</li><li>Specifications and contracts; the legal role of specifications</li><li>Deciding how to specify; understanding functional and design requirements</li><li>Developing the specification design; applying the principles of BS 7373</li><li>Getting organised: the key stages in compiling an effective specification</li></ul> <h3>3 Preparing to write a specification</h3><ul><li>Defining the scope of the specification; deciding what to include and what not</li><li>Scoping techniques: scope maps, check lists, structured brainstorming</li><li>The why/what/how pyramid; establishing and understanding requirements</li><li>Clarifying priorities; separating needs and desires: the MoSCoW method</li><li>Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis</li><li>Dealing with requirements that are difficult to quantify</li></ul> <h3>4 Organising the content</h3><ul><li>The role of structure in specifications</li><li>Typical contents and layout for a specification</li><li>What goes where: introductory, key and supporting sections</li><li>Creating and using model forms: the sections and sub sections</li><li>Detailed contents of each sub-section</li><li><em>Exercise: applying the tools and techniques</em></li></ul> <h3>5 Writing the specification</h3><ul><li>Identifying and understanding the specification reader</li><li>Key words: will, shall, must; building and using a glossary</li><li>Writing performance targets that are clear and unambiguous</li><li>Choosing and using graphics</li><li>Exercise: writing a specification</li></ul> <h3>6 Editing and releasing the document</h3><ul><li>Key editing issues for specifications</li><li>Issue and control of specifications</li></ul> Module 3: Writing better reports <h3>1 Introduction</h3><ul><li>Aims and objectives of the day</li><li>Introductions and interests of participants</li><li>The 'POWER' technical writing process for technical reports</li></ul> <h3>2 Creating better reports</h3><ul><li>What is a technical report? types and formats of report</li><li>The role and characteristics of an effective technical report</li><li>Understanding technical report readers and their needs</li><li>The commercial role and impact of technical reports</li><li>Getting organised: the key stages in compiling a technical report</li></ul> <h3>3 Preparing to write reports</h3><ul><li>Agreeing the terms of reference; defining aims and objectives</li><li>Being clear about constraints; defining what is not to be included</li><li>Legal aspects and intellectual property rights (IPR) for reports</li><li>Preparing the ground; gathering information and reference documents</li><li>Keeping track of information: note making, cataloguing and cross referencing</li><li>Tools and techniques for developing a valid and convincing argument</li></ul> <h3>4 Organising the content</h3><ul><li>The role of structure reviewed; some typical report structures</li><li>Who needs what: identifying the varied needs of the readership</li><li>What goes where: introductory, key and supporting sections</li><li>Creating and using model forms: the sections and sub sections</li><li>Detailed contents of each sub-section</li><li>Exercise: applying the tools and techniques</li></ul> <h3>5 Writing the report</h3><ul><li>Planning the storyline: the report as a journey in understanding</li><li>Recognising assumptions about the reader; what they do and don't know</li><li>Converting complex concepts into understandable statements</li><li>Presenting technical data and its analysis; the role of graphics</li><li>Presenting the case simply whilst maintaining technical integrity</li><li><em>Exercise: writing a technical report</em></li></ul> <h3>6 Editing and releasing the report</h3><ul><li>Key editing issues for technical reports</li><li>Issue and control of technical reports</li></ul> 


                </section>

The In House Training Company

Technical Writing

Content Writing

Professional Skills Course (PSC)

Writing Skills

Book Writing

Business Writing

Effective technical writing (In-House)

Bardsey

Leeds

Nottingham

Reading

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The 2-day Coaching and Mentoring for Managers course is designed for organisations that want their managers and team leaders to apply practical coaching and mentoring skills in everyday work situations in order to develop the performance of those they are responsible for, as well as improving communication within the business.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Previous attendees have included chief executives, general managers, and HR managers, right through to production line supervisors and office staff. In fact, anybody that has to work as part of a team and relies on other people&#39;s efforts will benefit from this programme.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the Coaching and Mentoring for Managers course is comprised of four modules, covering the following:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Introduction to Coaching and Mentoring</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exploding the myths surrounding coaching</li><li fr-original-style="" style="box-sizing: border-box;">Benefits of coaching and mentoring</li><li fr-original-style="" style="box-sizing: border-box;">The role of a coach and mentor</li><li fr-original-style="" style="box-sizing: border-box;">How to avoid everyday interference that takes your time away from coaching people to achieve results</li><li fr-original-style="" style="box-sizing: border-box;">How motivation works</li><li fr-original-style="" style="box-sizing: border-box;">The difference between mentoring, coaching, directing, supporting &amp; delegating, and learning when it is necessary to apply them</li><li fr-original-style="" style="box-sizing: border-box;">Why coaching is an action orientated partnership purely focused on measurable results</li><li fr-original-style="" style="box-sizing: border-box;">Coaching and mentoring outcomes</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managing a Coaching Session</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The most important skills of a business coach</li><li fr-original-style="" style="box-sizing: border-box;">The key characteristics of a good coach</li><li fr-original-style="" style="box-sizing: border-box;">How to ask powerful coaching questions</li><li fr-original-style="" style="box-sizing: border-box;">Opportunity to role-play using the STAR/GROW model</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mentoring in Action</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Mentoring suggestions</li><li fr-original-style="" style="box-sizing: border-box;">The first meeting</li><li fr-original-style="" style="box-sizing: border-box;">Between first and second meetings</li><li fr-original-style="" style="box-sizing: border-box;">The second meeting</li><li fr-original-style="" style="box-sizing: border-box;">The Experiential learning cycle</li><li fr-original-style="" style="box-sizing: border-box;">Model discussions</li><li fr-original-style="" style="box-sizing: border-box;">Frequent questions asked by Mentors</li><li fr-original-style="" style="box-sizing: border-box;">Duration of mentoring</li><li fr-original-style="" style="box-sizing: border-box;">End of relationships</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Putting Learning into Practice</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Building a bank of great coaching questions</li><li fr-original-style="" style="box-sizing: border-box;">Demonstration of what has been taught in a live coaching/mentoring meeting</li><li fr-original-style="" style="box-sizing: border-box;">Individual feedback from a professional coach</li><li fr-original-style="" style="box-sizing: border-box;">Creating SMART action plans</li><li fr-original-style="" style="box-sizing: border-box;">Getting started as a work coach/mentor</li><li fr-original-style="" style="box-sizing: border-box;">Group review and feedback on new learning</li><li fr-original-style="" style="box-sizing: border-box;">Action steps for new coaches</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.</p></section></div>

Dickson Training Ltd

Mentoring

Management Skills

Coaching and Mentoring for Managers

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I&#39;d only put my thoughts, side, opinion or words across better"?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you&#39;ll learn and practice negotiation, assertiveness and influencing techniques.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An Introduction to Negotiation</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Assessment of your current sales and negotiation strengths and improvement areas</li><li fr-original-style="" style="box-sizing: border-box;">What is negotiation?</li><li fr-original-style="" style="box-sizing: border-box;">Identifying objectives and all factors affecting negotiation</li><li fr-original-style="" style="box-sizing: border-box;">The negotiation model - the four stages</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Preparation Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The significance of preparation and why we need to prepare</li><li fr-original-style="" style="box-sizing: border-box;">What do you need to prepare?</li><li fr-original-style="" style="box-sizing: border-box;">Preparing a set of objectives: yours and theirs</li><li fr-original-style="" style="box-sizing: border-box;">Understanding constants and variables</li><li fr-original-style="" style="box-sizing: border-box;">Researching the other party</li><li fr-original-style="" style="box-sizing: border-box;">Creating a "win-win" situation</li><li fr-original-style="" style="box-sizing: border-box;">Preparing yourself for possible set-backs and objections</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Discussion Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The importance of rapport building</li><li fr-original-style="" style="box-sizing: border-box;">Opening the negotiation</li><li fr-original-style="" style="box-sizing: border-box;">The power of effective questioning techniques</li><li fr-original-style="" style="box-sizing: border-box;">Improving your listening skills</li><li fr-original-style="" style="box-sizing: border-box;">Controlling emotions</li><li fr-original-style="" style="box-sizing: border-box;">Spotting the signs - non-verbal communication and voice clues</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Proposing Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Stating your opening position</li><li fr-original-style="" style="box-sizing: border-box;">Responding to offers</li><li fr-original-style="" style="box-sizing: border-box;">How to deal effectively with adjournments</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Five</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Bargaining and Closing Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making concessions - the techniques</li><li fr-original-style="" style="box-sizing: border-box;">Adopting key bargaining skills</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with objections and underhand tactics</li><li fr-original-style="" style="box-sizing: border-box;">Closing techniques</li><li fr-original-style="" style="box-sizing: border-box;">Confirming the agreement</li><li fr-original-style="" style="box-sizing: border-box;">Creating long term, lasting commitment</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.</p></section></div>

Effective Negotiation Skills Course

<h2>Management Development Programme (MDP)</h2><p>A practical approach to managing yourself and those around you, this unique &amp;'bite-sized', ILM-recognised programme will help managers step up and make a difference.</p><p>Aimed primarily at new and aspiring managers (and also a very good refresher for managers who have not been through a structured development programme before), the programme takes a &amp;'bite-sized', modular approach which gives participants plenty of tools and strategies for dealing with everyday challenges in the workplace as well as the opportunity to learn from others' experiences, reflect on their own, and benefit from the inspirational advice and guidance of your choice of expert trainer.</p><section>
                    <h3>Module 1</h3><h4>Welcome to your MDP (Â½ day)</h4><ul><li>Welcome and introductions</li><li>Why invest in managers?</li><li>Expectations</li><li>Aptimore and Mindmarker explained</li><li>1:1 coaching support</li></ul><h3>Module 2</h3><h4>What makes a manager? (Â½ day)</h4><ul><li>Identifying skills and traits of effective managers</li><li>How do you compare?</li><li>What is the balance I need to manage?</li><li>Introduction to FACET5</li><li>Your FACET5 report</li><li>Reflections on strengths and development areas</li><li>Learning review</li></ul><h3>Module 3</h3><h4>Creating the environment for success (Â½ day)</h4><ul><li>Your experiences of good and bad managers</li><li>How to create an environment for success</li><li>Managing your team through maturity stages</li><li>Setting expectations</li><li>The shadow of a leader</li><li>Learning review</li></ul><h3>Module 4</h3><h4>Managing my time (Â½ day)</h4><ul><li>Time traps</li><li>Dealing with procrastination</li><li>Are your efforts aligned?</li><li>To-do lists</li><li>Prioritising</li><li>Urgent v Important tasks</li><li>The OATS principle</li><li>Learning review</li></ul><h3>Module 5</h3><h4>Crucial conversations (full day)</h4><ul><li>Your conversation barriers</li><li>Skills needed to be effective</li><li>Be specific!</li><li>Observations and inferences</li><li>Transactional Analysis</li><li>Learning review</li></ul><h3>Module 6</h3><h4>Managing performance reviews (Â½ day)</h4><ul><li>The performance conversation and structure</li><li>The agenda</li><li>Setting clear goals</li><li>Measuring performance</li><li>Behavioural objectives</li><li>Make the conversation interesting for both parties</li><li>Learning review</li></ul><h3>Module 7</h3><h4>Coaching skills to develop others (Â½ day)</h4><ul><li>What is coaching?</li><li>Spectrum of skills needed</li><li>Stop giving the answers!</li><li>The coaching game</li><li>1:1 practice session using GROW</li><li>Learning review</li></ul><h3>Module 8</h3><h4>Effective delegation (Â½ day)</h4><ul><li>Is your team ready?</li><li>The Reina trust model</li><li>A trust questionnaire</li><li>4 steps to successful delegation</li><li>Learning review</li></ul><h3>Module 9</h3><h4>Managing through change (Â½ day)</h4><ul><li>Being an effective change agent</li><li>The change transition curve</li><li>Forcefield Analysis</li><li>Detecting and managing resistance</li><li>A change scenario!</li><li>Learning review</li></ul><h3>Module 10</h3><h4>Communicating and presenting with impact (full day)</h4><ul><li>The speaker v the listener</li><li>Memorable messages</li><li>The 6 principles of sticky ideas</li><li>Delivering jaw-dropping moments</li><li>Combatting anxiety</li><li>Analogies and metaphors</li><li>Pictures and props</li><li>Learning review</li></ul><h3>Module 11</h3><h4>Influencing and negotiating (Â½ day)</h4><ul><li>Influencing power bases</li><li>Networking for success</li><li>Negotiation self-assessment inventory</li><li>Win-win negotiation</li><li>Influencing in meetings</li><li>Learning review</li></ul><h3>Module 12</h3><h4>Running effective meetings (Â½ day)</h4><ul><li>Why do we have too many meetings?</li><li>The role of the Chair</li><li>Dealing with challenging situations</li><li>A strong opening - setting the scene</li><li>The meeting process</li><li>PIMS - getting involvement in meetings</li><li>Learning review</li></ul><h3>Module 13</h3><h4>Emotional intelligence (EI) and your personal brand (Â½ day)</h4><ul><li>What is EI and why is it important?</li><li>The 4 competencies</li><li>Your EI awareness</li><li>Sympathy v Empathy</li><li>Your personal brand</li><li>The Johari Window</li><li>Learning review</li></ul><h3>Module 14</h3><h4>Leadership styles (Â½ day)</h4><ul><li>The management v leadership debate</li><li>Transactional v Transformational leadership</li><li>Intent-based leadership</li><li>Your desire to lead - a questionnaire</li><li>The resilient manager / leader</li><li>Learning review</li></ul><h3>Module 15</h3><h4>Problem-solving and decision making (Â½ day)</h4><ul><li>Problem solving - a practical challenge (1)</li><li>Emotional v logical decision-making</li><li>Decision making strategies</li><li>Problem solving - a practical challenge (2)</li><li>Learning review</li></ul><h3>Module 16</h3><h4>Managing working relationships (Â½ day)</h4><ul><li>An introduction to the strengths Deployment Inventory (SDI)</li><li>How you deploy your strengths in relationships</li><li>The difference between motivation and behaviour</li><li>The impact of your preferences on others</li><li>Overdone strengths</li><li>Managing conflict in relationships</li><li>Learning review</li></ul><h3>Module 17</h3><h4>Your review and reflections - what now? (Â¾ day)</h4><ul><li>Your Aptimore full report</li><li>Your learning records</li><li>The power of why!</li><li>Your manager profile</li><li>Your present v your future - 1:1 conversations</li><li>The MDP reflections</li><li>Your Maximum Performance and ILM certificates</li><li>Celebrating success!</li></ul>


                </section>

Maximum Performance

Management Development Programme (MDP)

<h2>Management Development Programme (MDP): In-House</h2><p>A practical approach to managing yourself and those around you, this unique &amp;'bite-sized', ILM-recognised programme will help managers step up and make a difference.</p><p>Aimed primarily at new and aspiring managers (and also a very good refresher for managers who have not been through a structured development programme before), the programme takes a &amp;'bite-sized', modular approach which gives participants plenty of tools and strategies for dealing with everyday challenges in the workplace as well as the opportunity to learn from others' experiences, reflect on their own, and benefit from the inspirational advice and guidance of your choice of expert trainer.</p><section>
                    <h3>Module 1</h3><h4>Welcome to your MDP (Â½ day)</h4><ul><li>Welcome and introductions</li><li>Why invest in managers?</li><li>Expectations</li><li>Aptimore and Mindmarker explained</li><li>1:1 coaching support</li></ul><h3>Module 2</h3><h4>What makes a manager? (Â½ day)</h4><ul><li>Identifying skills and traits of effective managers</li><li>How do you compare?</li><li>What is the balance I need to manage?</li><li>Introduction to FACET5</li><li>Your FACET5 report</li><li>Reflections on strengths and development areas</li><li>Learning review</li></ul><h3>Module 3</h3><h4>Creating the environment for success (Â½ day)</h4><ul><li>Your experiences of good and bad managers</li><li>How to create an environment for success</li><li>Managing your team through maturity stages</li><li>Setting expectations</li><li>The shadow of a leader</li><li>Learning review</li></ul><h3>Module 4</h3><h4>Managing my time (Â½ day)</h4><ul><li>Time traps</li><li>Dealing with procrastination</li><li>Are your efforts aligned?</li><li>To-do lists</li><li>Prioritising</li><li>Urgent v Important tasks</li><li>The OATS principle</li><li>Learning review</li></ul><h3>Module 5</h3><h4>Crucial conversations (full day)</h4><ul><li>Your conversation barriers</li><li>Skills needed to be effective</li><li>Be specific!</li><li>Observations and inferences</li><li>Transactional Analysis</li><li>Learning review</li></ul><h3>Module 6</h3><h4>Managing performance reviews (Â½ day)</h4><ul><li>The performance conversation and structure</li><li>The agenda</li><li>Setting clear goals</li><li>Measuring performance</li><li>Behavioural objectives</li><li>Make the conversation interesting for both parties</li><li>Learning review</li></ul><h3>Module 7</h3><h4>Coaching skills to develop others (Â½ day)</h4><ul><li>What is coaching?</li><li>Spectrum of skills needed</li><li>Stop giving the answers!</li><li>The coaching game</li><li>1:1 practice session using GROW</li><li>Learning review</li></ul><h3>Module 8</h3><h4>Effective delegation (Â½ day)</h4><ul><li>Is your team ready?</li><li>The Reina trust model</li><li>A trust questionnaire</li><li>4 steps to successful delegation</li><li>Learning review</li></ul><h3>Module 9</h3><h4>Managing through change (Â½ day)</h4><ul><li>Being an effective change agent</li><li>The change transition curve</li><li>Forcefield Analysis</li><li>Detecting and managing resistance</li><li>A change scenario!</li><li>Learning review</li></ul><h3>Module 10</h3><h4>Communicating and presenting with impact (full day)</h4><ul><li>The speaker v the listener</li><li>Memorable messages</li><li>The 6 principles of sticky ideas</li><li>Delivering jaw-dropping moments</li><li>Combatting anxiety</li><li>Analogies and metaphors</li><li>Pictures and props</li><li>Learning review</li></ul><h3>Module 11</h3><h4>Influencing and negotiating (Â½ day)</h4><ul><li>Influencing power bases</li><li>Networking for success</li><li>Negotiation self-assessment inventory</li><li>Win-win negotiation</li><li>Influencing in meetings</li><li>Learning review</li></ul><h3>Module 12</h3><h4>Running effective meetings (Â½ day)</h4><ul><li>Why do we have too many meetings?</li><li>The role of the Chair</li><li>Dealing with challenging situations</li><li>A strong opening - setting the scene</li><li>The meeting process</li><li>PIMS - getting involvement in meetings</li><li>Learning review</li></ul><h3>Module 13</h3><h4>Emotional intelligence (EI) and your personal brand (Â½ day)</h4><ul><li>What is EI and why is it important?</li><li>The 4 competencies</li><li>Your EI awareness</li><li>Sympathy v Empathy</li><li>Your personal brand</li><li>The Johari Window</li><li>Learning review</li></ul><h3>Module 14</h3><h4>Leadership styles (Â½ day)</h4><ul><li>The management v leadership debate</li><li>Transactional v Transformational leadership</li><li>Intent-based leadership</li><li>Your desire to lead - a questionnaire</li><li>The resilient manager / leader</li><li>Learning review</li></ul><h3>Module 15</h3><h4>Problem-solving and decision making (Â½ day)</h4><ul><li>Problem solving - a practical challenge (1)</li><li>Emotional v logical decision-making</li><li>Decision making strategies</li><li>Problem solving - a practical challenge (2)</li><li>Learning review</li></ul><h3>Module 16</h3><h4>Managing working relationships (Â½ day)</h4><ul><li>An introduction to the strengths Deployment Inventory (SDI)</li><li>How you deploy your strengths in relationships</li><li>The difference between motivation and behaviour</li><li>The impact of your preferences on others</li><li>Overdone strengths</li><li>Managing conflict in relationships</li><li>Learning review</li></ul><h3>Module 17</h3><h4>Your review and reflections - what now? (Â¾ day)</h4><ul><li>Your Aptimore full report</li><li>Your learning records</li><li>The power of why!</li><li>Your manager profile</li><li>Your present v your future - 1:1 conversations</li><li>The MDP reflections</li><li>Your Maximum Performance and ILM certificates</li><li>Celebrating success!</li></ul>


                </section>

Management Development Programme (MDP): In-House

Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(16, 24, 64);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1. Introduction</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">This course offers an introduction to Environmental, Social, and Governance (ESG) principles, tailored for professionals who seek to integrate sustainable practices into their business strategy. With the rising importance of corporate responsibility, this course provides the essential knowledge and tools needed to understand and implement ESG initiatives effectively within any organisation.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2. Objectives</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of this course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Understand the components and importance of ESG in contemporary business environments.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Evaluate ESG performance metrics and integrate them into overall business strategy.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Create an actionable plan for developing and implementing ESG initiatives in their respective organisations.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Assess regulatory requirements and anticipate future trends in ESG reporting.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Communicate ESG strategies effectively to stakeholders.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Foster a culture of sustainability and ethical governance within their organisations.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3. Methodology</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will employ a blended learning approach, incorporating the following methods:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Interactive Lectures: Engage with subject matter experts through presentations on foundational and advanced ESG topics.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Case Studies: Analyse real-world scenarios to apply ESG principles and strategies.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Group Discussions: Facilitate peer learning through discussions on various ESG aspects and their impact on different sectors.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Workshops: Hands-on sessions to draft ESG strategies tailored to participants&#39; organisations.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Q&amp;A Sessions: Direct engagement with instructors to clarify concepts and approaches.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4. Target Audience</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">This course is designed for leaders, strategy and sustainability officers, and other managers who are responsible for the development and execution of ESG initiatives within their organisations. Participants will typically have a foundational understanding of ESG concepts but seek to enhance their strategic and operational approaches.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5. Programme Outline</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Day 1: Understanding ESG Fundamentals and Frameworks</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">1. ESG Overview: Definition, Components, and Importance</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">2. Governance Structures for ESG: Best Practices in Ethics</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">3. Social Responsibility in ESG: Employee and Community Impact</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">4. Environmental Strategies: Managing Carbon Footprint and Sustainable Practices</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">5. ESG Reporting and Metrics: Transparency and Accountability</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">6. Interactive Workshop: Developing an ESG Strategic Outline</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2: Advanced Application and Strategic Integration</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">1. Global ESG Trends and Regulations: Navigating the Global Landscape</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">2. Risk Management through ESG: Mitigating Financial and Reputational Risks</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">3. Sustainable Investing: ESG Criteria for Investors</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">4. Stakeholder Engagement in ESG: Communication and Collaboration</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">5. Case Study Analysis: ESG Challenges</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">6. Workshop: Finalising ESG Strategy and Action Plan</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;"></span><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Note this course can be modified to suit your specific requirement at no extra charge</strong></span></p>

Buon Consultancy

Sustainability

Sustainability Leadership

Leadership

Corporate Sustainability

Ethical Leadership

Explore the key concepts of Environmental, Social, and Governance (ESG) with our expert-led course designed for professionals. Learn how to seamlessly incorporate sustainable practices into your business strategy and enhance your corporate responsibility. Gain the tools and insights necessary to effectively implement ESG initiatives within your organisation. Join now and lead the change towards a more sustainable future!

ESG Fundamentals for Organisational Leaders

(£1450 total for this 2-day course for a group of 4-10 participants)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A 5‐day internal mediation training course from one of the UK&rsquo;s leading providers. Designed for organisations wishing to develop and offer a peer mediation service.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional, practical and affordable workplace mediation training</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Mediation</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Workplace mediation has become very popular in the UK. The types of issues covered are varied, but may include; bullying, team conflict, interpersonal differences, disputes over resources, manager/ employee conflict and issues related to grievance handling. There is a very high success rate for this type of intervention.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Course</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Buon Consultancy, is one of the leading mediation training providers in the UK. We have been running this type of training for over 20 years.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Created specifically for the workplace setting and utilising a blend of interactive role play, peer coaching and case‐study based discussion, the course provides a comprehensive skills training for anyone wishing to gain competency in mediating workplace conflict as part of an internal mediation team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This very practical course uses a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. Participants are taught to mediate using co‐mediation. Co‐mediation is &lsquo;best‐ practice&rsquo; for internal peer mediation and utilises two volunteer mediators working together to help their fellow employees solve workplace conflicts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accredited Trainers</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is taught by a CMC Accredited Mediator. Participants will receive a Certificate in Internal Workplace Mediation Skills.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no accreditation for internal mediation training in the UK at present. Under the CMC Registration scheme in the UK, our Professional Training Course (7 days + assessment) is recognised by the CMC for Professional Registration. However, this level of registration is not required for internal mediators.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Lead Trainer</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a well known workplace mediator with over 30 years experience as a mediator instructor. Tony is also a qualified workplace psychologist, trainer, educator and author.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony holds Diplomas in Mediation, Conflict Resolution, Counselling and Teaching. Degrees in Psychology and Behavioural Sciences and Post‐ Graduate Qualifications in Education and Psychology. He is also a Certified Employee Assistance Professional (CEAP) and a Registered Civil, Commercial and Workplace Mediator (CMC).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony has extensive adult and tertiary teaching experience and has taught up to Master&rsquo;s Level in Universities and Colleges in Australia and the UK.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Some of the over 1000 organisations Tony has worked with includes; 3M, Accor, Aramco, AXA, the British Council, BP, Coca Cola, CiC, CSR, DAA, Diageo, Dorset Police, DAA, DuPont, EAPA, ENI, Hampshire Council, NHS, Scottish Police College, &amp; the Sydney Olympics.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; One of the best courses I have ever attended!&rdquo; &ldquo;I can&rsquo;t believe how much I learnt&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the individual coaching and feedback I received was fantastic&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I loved that the course focused on the practical skills of how to actually conduct a mediation at work&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I now have the confidence to conduct a co‐mediation"</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Internal Peer Workplace Mediation Skills Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5‐day Course (35 hours total)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The training comprises five one‐day sessions. These can be done in two parts with a break between days 3 &amp; 4 or continuous (one‐week). Each day starts at 9:00 and finishes at 5:00.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part One:<br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day One</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Introduction to mediation &amp; models</li><li fr-original-style="" style="box-sizing: border-box;">Workplace mediation framework</li><li fr-original-style="" style="box-sizing: border-box;">The 6‐stage mediation processTM</li><li fr-original-style="" style="box-sizing: border-box;">Suitable for mediation?</li><li fr-original-style="" style="box-sizing: border-box;">Mediation at work DVD</li><li fr-original-style="" style="box-sizing: border-box;">Stage 1‐ pre‐mediation</li><li fr-original-style="" style="box-sizing: border-box;">Role play methodology</li><li fr-original-style="" style="box-sizing: border-box;">Controlling the process</li><li fr-original-style="" style="box-sizing: border-box;">Revision, review</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Two</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stage 1 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 1 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Remaining impartial</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 1 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Communication skills for mediation</li><li fr-original-style="" style="box-sizing: border-box;">Active listening skills</li><li fr-original-style="" style="box-sizing: border-box;">Room &amp; furniture setup</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Three</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Revision, review</li><li fr-original-style="" style="box-sizing: border-box;">Guidelines for mediation</li><li fr-original-style="" style="box-sizing: border-box;">Stage 2 overview</li><li fr-original-style="" style="box-sizing: border-box;">Stage 3 ‐ opening statements</li><li fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stage 2&amp;3 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 2&amp;3 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Core, conditional and crisis techniques</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 2&amp;3 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Stage 4 ‐ identify the issues</li><li fr-original-style="" style="box-sizing: border-box;">Reframing</li><li fr-original-style="" style="box-sizing: border-box;">Blockages &ndash; moving people forward</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part Two:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Four</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Revision, review</li><li fr-original-style="" style="box-sizing: border-box;">Stage 5 ‐ negotiation</li><li fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stages 4 &amp; 5 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Needs and positions</li><li fr-original-style="" style="box-sizing: border-box;">Brainstorming techniques</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 4 &amp; 5 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 4 &amp; 5 Role Plays</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Five</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Revision, review</li><li fr-original-style="" style="box-sizing: border-box;">Stage 6 ‐ reach agreement</li><li fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stage 6 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 6 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 6 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Toolbox tips</li><li fr-original-style="" style="box-sizing: border-box;">Bullying &amp; harassment</li><li fr-original-style="" style="box-sizing: border-box;">Ethics in mediation</li><li fr-original-style="" style="box-sizing: border-box;">Course review &amp; summary</li><li fr-original-style="" style="box-sizing: border-box;">Course evaluation</li></ul>

Mediation

Internal Workplace Mediation Skills Course (5 days)

<h2>High Performance Teams</h2><p>To stay ahead of the competition, it's vital for organisations to develop a high-performance work culture, so it should be a key goal for all managers to build high-performing teams. Building a team that can make better decisions and execute tasks at pace is the best route to increased productivity and engagement.</p><p>This workshop explores a range of concepts to support managers to successfully develop high-performing teams. It's a very practical session, blending group discussions and exercises with expert trainer input. It will help ensure that you have your people in the right place, doing the right things, together.</p><h3>Learning objectives</h3><p>This very &amp;'hands on' workshop will help you:</p><ul><li>Discover how understanding the five dysfunctions of a team can help you develop your own team</li><li>Understand and apply the Belbin team roles model</li><li>Be able to balance task, team and individual</li><li>Lead your team through the different stages of team development</li><li>Help your team make the most of hybrid working</li></ul><section>
                    <h3>Welcome, objectives and introductions</h3><ul><li>Meet your &amp;'new' team</li><li>What does a high-performing team look like?</li><li>The five dysfunctions of a team</li></ul><h3>Belbin's team roles</h3><ul><li>Understanding Belbin's team roles</li><li>What role do I play in a team?</li><li>Applying Belbin's team roles to your team</li><li>Balancing strengths and weaknesses</li></ul><h3>Action-centred leadership</h3><ul><li>Introduction to the action-centred leadership model</li><li>Action-centred leadership in practice: balancing task, team and individual</li><li>Assessing your team and your role as team leader</li></ul><h3>The stages of team development</h3><ul><li>Understanding Tuckman's stages of team development: Forming, Storming, Norming, Performing</li><li>Tools and techniques to lead teams through each stage</li><li>Creating high-performing teams in a hybrid working environment</li></ul><h3>Action planning</h3><ul><li>Re-introducing your &amp;'new team'</li><li>How do we apply what we've learnt?</li><li>Review learning and personal action planning</li></ul>


                </section>

High Performance Teams

<h2>High Performance Teams: In-House</h2><p>To stay ahead of the competition, it's vital for organisations to develop a high-performance work culture, so it should be a key goal for all managers to build high-performing teams. Building a team that can make better decisions and execute tasks at pace is the best route to increased productivity and engagement.</p><p>This workshop explores a range of concepts to support managers to successfully develop high-performing teams. It's a very practical session, blending group discussions and exercises with expert trainer input. It will help ensure that you have your people in the right place, doing the right things, together.</p><h3>Learning objectives</h3><p>This very &amp;'hands on' workshop will help you:</p><ul><li>Discover how understanding the five dysfunctions of a team can help you develop your own team</li><li>Understand and apply the Belbin team roles model</li><li>Be able to balance task, team and individual</li><li>Lead your team through the different stages of team development</li><li>Help your team make the most of hybrid working</li></ul><section>
                    <h3>Welcome, objectives and introductions</h3><ul><li>Meet your &amp;'new' team</li><li>What does a high-performing team look like?</li><li>The five dysfunctions of a team</li></ul><h3>Belbin's team roles</h3><ul><li>Understanding Belbin's team roles</li><li>What role do I play in a team?</li><li>Applying Belbin's team roles to your team</li><li>Balancing strengths and weaknesses</li></ul><h3>Action-centred leadership</h3><ul><li>Introduction to the action-centred leadership model</li><li>Action-centred leadership in practice: balancing task, team and individual</li><li>Assessing your team and your role as team leader</li></ul><h3>The stages of team development</h3><ul><li>Understanding Tuckman's stages of team development: Forming, Storming, Norming, Performing</li><li>Tools and techniques to lead teams through each stage</li><li>Creating high-performing teams in a hybrid working environment</li></ul><h3>Action planning</h3><ul><li>Re-introducing your &amp;'new team'</li><li>How do we apply what we've learnt?</li><li>Review learning and personal action planning</li></ul>


                </section>

High Performance Teams: In-House

<p>All good managers use coaching to a certain extent. Some do it better than others. But then, some have had more training than others!</p>
<p>This two-day workshop will help you to take your coaching skills to the next level, making you an even more effective manager in the process.</p><ul><li>INCREASED SELF-AWARENESS OF YOUR OWN 'COACHING STYLE'</li><li>A CLEARER UNDERSTANDING OF WHAT COACHING IS AND WHEN TO USE A COACHING APPROACH</li><li>ENHANCED SKILLS IN DEVELOPING RAPPORT, LISTENING, QUESTIONING, GOAL-SETTING AND GIVING FEEDBACK</li></ul><section>
                    <h3>DAY ONE</h3><h4>1. Welcome and introduction</h4><ul><li>What will make the workshop worthwhile for you?</li></ul><h4>2. A coaching approach</h4><ul><li>What do we mean by a coaching approach? Myths and reality</li><li>Line manager as coach</li><li>Experiencing a coaching approach</li></ul><h4>3. An introduction to the four key coaching skills</h4><ul><li>Building trust and rapport</li><li>Active listening and powerful questions</li><li>Application: Skills practice - using powerful questions</li><li>Direct communication and giving feedback</li><li>Planning and goal-setting</li><li>Application: Skills practice - using the 'Time to Think' framework</li></ul><h4>4. The OSCAR coaching framework</h4><ul><li>The OSCAR model</li><li>Application: Skills practice - using the OSCAR model as a framework for a coaching conversation</li></ul><h4>5. Review and next steps</h4><ul><li>Reflections and action planning</li></ul><h3>DAY TWO</h3><h4>1. Learning review</h4><ul><li>Sparkling moments</li><li>What underpins a good coaching approach - core competencies</li><li>Coaching and Business Partnering competence</li></ul><h4>2. Exploring possibilities and challenging with integrity</h4><ul><li>Heron's Framework for 'coaching styles'</li><li>Your coaching / communication style</li><li>Application: Skills practice - 'popcorn' coaching activity</li><li>The support / challenge matrix</li><li>'Stretching' our clients - exploring possibilities to realise potential</li><li>Application: Skills practice - flexing our style to offer constructive challenge</li></ul><h4>3. What we are learning from neuroscience</h4><ul><li>Implications for a coaching approach</li><li>Solution-focused coaching</li><li>Application: Skills practice - OSCAR through the solution focus lens</li></ul><h4>4. Planning and goal-setting</h4><ul><li>GOT / WANT matrix - reflections on coaching strengths and areas for development</li><li>Application: Coaching conversations - personal development plan</li></ul><h4>5. Review and next steps</h4><ul><li>Reflections on learning</li><li>Commitments to action</li><li>Key learnings and take-aways</li></ul><h4>Optional Â½ day follow-up</h4><ul><li>Review learning, address issues arising and have the opportunity for skills practice and feedback.</li></ul>


                </section>

Coaching Skills for Line Managers

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

General Admission

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

Brighton

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Key Facts:


COURSE 1: PERIPHERAL I.V. CANNULATION COURSE (GPT008)



ONLINE STUDY - In your own time (approx. 5-6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.

 
Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)
Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.





Key Facts:


COURSE 2: VACCINATION / INJECTION COURSE (GPT601)



ONLINE STUDY - In your own time (approx. 5-6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)


Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (FDSc Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)



SUITABLE FOR:
- MEDICAL / HEALTHCARE (trainees and professionals)
- AESTHETIC THERAPISTS (all levels)

 
This Vaccination / Injection Course is a nurse or paramedic-led half-day session covering all essential theory and practical skill-sets required to deliver effective Intramuscular, Intradermal and Subcutaneous injections / vaccinations.
 
PART 1 - THEORY (online)
Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and safely administer a vaccine or injection, conforming to WHO and Skills for Health recommended standards.
 
Itinerary:
M01 Course Overview and brief history
M02 Infection Protection Control
M03 Professionalism and Effective Communication
M04 Understanding injection procedures
M05 Why do we vaccinate?
M06 The immune system and how vaccines work. Vaccine types and composition.
M07 The National Vaccine Policy & Schedule
M08 Vaccine preventable diseases
M08A – Covid-19 Update
M09 Vaccines - understanding the reconstitution process
M10 Storage and Handling – understanding correct procedures and protocols
M11 Equipment – Syringes and Syringe Types, Needles and Needle Types, SDV (Single-Dose Vials), MDV (Multi-Dose Vials), Pre-Filled Syringes, Gloves and PPE.
M12 Vaccination sites, techniques and anatomical site selection
i) Intramuscular (IM) Injection
ii) Subcutaneous (SubCut) Injection
iii) Intradermal (ID) Injection
M13 Legal requirements, Consent and Standard Operating Procedures
M14 Adverse Reactions and Basic Life Support Guidance
M15 Record keeping & Documentation
 
PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING
PART 2 - CLASSROOM (am, pm or evening sessions)
3 - 4 hours skill-set development with practical demonstrations and hands-on experience performing Intramuscular, Intradermal and Subcutaneous Injections.
 


How do I attend?

EITHER -
CLASSROOM OPTION - Complete your theory training online at home or work, then attend one of our scheduled classroom locations, completing your Peripheral IV Cannulation Course and your Injection Course on the same day.
Our Peripheral IV Cannulation Course and Injection Course training kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available for you to add at time of booking. Training kits mirror the same equipment and supplies used in the classroom and both include detailed video instructions, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for your one full day to complete your cannulation and injection course training.

Our Virtual Classroom option includes two very comprehensive training kits - one for your cannulation course and one for your injection course. Kits are included at no charge (normally £79.95 and £39.95 respectively) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Additional Courses suitable for Aesthetic Therapists:
Our popular Introduction to Phlebotomy Course also trains you to perform venepuncture at Advanced Level. We offer both classroom and virtual classroom options for this course and a comprehensive Practise@Home Training Kit is provided for our virtual classroom option. Both options are accredited at Advanced Level.
If you already have phlebotomy skills (or decide to enroll on our phlebotomy training course) then you will be able to offer your clients Platelet-Rich Plasma (PRP) Treatments, also known as Vampire Facials. Our PRP (Vampire Facials) Course trains you in the harvesting, preparation and treatment of PRP for application to your clients as required. We offer both classroom and virtual classroom options for this course and a comprehensive Practise@Home Training Kit is provided for our virtual classroom option. Both options are accredited at Foundation Degree Level.

If you would like to "mix and match" your training dates and/or locations or would like to build your own package of courses then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are dually accredited and are Skills for Health & WHO compliant.

Medical Aesthetics

Platelet-rich plasma (PRP)

Intravenous Cannulation

Aesthetic Practitioner

Facial Aesthetics

THIS COURSE PACKAGE INCLUDES:
1: PERIPHERAL I.V. CANNULATION - IV THERAPIES COURSE (GPT008)
2: VACCINATION / INJECTION COURSE (GPT601)

Learn how to administer injectables and intravenous therapies ...

FAST-TRACK YOUR AESTHETICS TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% Multi-Course Discount

    Cover all stages from Level 1 through to Level 4 (FDSc)

    Cover your theory training online

    Complete your advanced practical training in 1 day

    Practical training in Classroom or Virtual Classroom

    Comprehensive Practise@Home training kits for VC

    Awards 2 accredited qualifications

    Dual Accreditations for all courses

    Covers all steps required to safely perform injectables

    Covers all steps required to safely perform IV therapies

    Practise IV on artificial arm with fake blood

    Practise injection techniques on realistic injection pads

    Learn beginner to advanced skills and techniques

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Aesthetic Therapy Training - Beginner to Advanced PACKAGE

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Retreat in Daily Life</strong> is a way to find something of what you might experience on a residential retreat, with the difference being that you are at home, and the prayer experience is woven into the rhythm of your ordinary life.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The&nbsp;Contemplative at Home Retreat in Daily Life</strong> involves two components:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Six days per week : Thirty to Forty-five minutes of <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">daily personal prayer</strong>, with suggested meditations and reflection questions.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">One day per week : A&nbsp;two-hour Zoom call, to share with other pilgrims who are on retreat with you. Lissy hosts these sessions in a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">group spiritual direction</strong> format.&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this for?</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">This retreat is suitable for anyone who has (or has had) some kind of practice of Christian prayer, and is ready to explore a bit more of their faith, their prayer life or their relationship with God.&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">This might be for you if you</div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would like to explore the contemplative prayer traditions of the Christian faith</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Are ready for something deeper in your relationship with God</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Hope to find God in new ways</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Would like some structure and support to help you reinstate a habit of daily prayer</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Would like to go away on retreat, but are unable to at the moment</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enjoy&nbsp;</span>Contemplative at Home meditations and want to connect&nbsp;with others who do as well</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prayer Material</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Meditations from the Contemplative at Home archives are suggested for five days of the week, with an Examen or review practice on the sixth day of the week. Each week follows a slightly different theme.</span></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p id="isPasted" style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Week One: Introduction to Contemplative Prayer / Establishing your Routine</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Week Two: Lectio Divina / Listening to Scripture</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Week Three: Imaginative Contemplation / Encoutering Jesus&nbsp;</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Week Four: Praying with the Psalms / My Life in God</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Prompts for reflection are also provided. Most of the meditations are around twenty minutes in length, with a suggested 15 minutes after the audio&nbsp;meditation for journalling or reflecting on your prayer experience.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Details and Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The times listed on the sign up link above reflect the time for the group calls. Please be aware of your local time zone. I work in the UK and times may be listed for GMT.&nbsp;&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">There will be one call before the retreat begins, and one at the end of each week, for a total of 5 calls.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">There will be a maximum of six participants in the group.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please check that you are able to attend all of the group sessions before you apply.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The daily prayer can be done at any time that suits you but, if you don&#39;t already have a 30-45 minute window of time devoted to prayer each day, do take some time to think about when you might fit it in, for example: will you wake up earlier? Will you do it at lunch time? in the evening? How realistic is this? &nbsp;Is there a place in your house where you could sit to pray? Will&nbsp;those you share space with will be able to respect your commitment to the retreat?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This won&#39;t be for everyone, but for those who are drawn to take part in this prayer experience, I have no doubt that it will be a positive and enriching time. I am really looking forward to sharing this space with you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Contemplative at Home

Contemplative at Home Retreat in Daily Life

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for novice database developers, database administrators, Business Intelligence developers, report creators, and application developers who have an understanding of relational database concepts and have basic Windows navigation skills.</p>Overview<p>Create single table SELECT queries Create multiple table SELECT queries Filter and sort data Insert, update, and delete data Query data using built-in functions Create queries that aggregate data Create subqueries Create queries that use table expressions Use UNION, INTERSECT, and EXCEPT on multiple sets of data Implement window functions in queries Use PIVOT and GROUPING SETS in queries Use stored procedures in queries Add error handling to queries Use transactions in queries</p><p>This five-day instructor-led course is intended for IT professionals who wish to use the Transact-SQL language to query and configure Microsoft SQL Server. Students are typically database developers and database administrators, but might also be Business Intelligence developers, report creators, or application developers. In this course, students learn how to query single tables, join data from multiple tables, filter and sort data, modify data, use procedures and functions, and implement error handling.</p>Prerequisites<p></p><ul> <li>Basic understanding of relational databases.</li> <li>Basic Windows knowledge.</li> </ul><p></p></div><div id="course-pills-2"><h3>Module 1: Introduction to Transact-SQL</h3><ul> <li>What is Transact-SQL</li> <li>The SELECT statement</li> <li>The WHERE clause</li> <li>Sorting results</li> <li>Calculations</li> <li>CASE expressions</li> </ul>   <h3>Module 2: Joining tables with Transact-SQL</h3><ul> <li>The JOIN clause</li> <li>Inner joins</li> <li>Outer joins</li> <li>Self joins and cross joins</li> </ul>  <h3>Module 3: Filtering and sorting results</h3><ul> <li>Implement the ORDER BY clause</li> <li>Filter data with the WHERE clause</li> <li>Limit the number of rows returned by a query</li> <li>Implement NULL logic</li> </ul>  <h3>Module 4: SQL Server data types</h3><ul> <li>Understand data types</li> <li>Implement string data types</li> <li>Implement temporal data types</li> </ul>  <h3>Module 5: Inserting, updating and deleting data</h3><ul> <li>Insert new records</li> <li>Update existing records</li> <li>Delete data</li> </ul>   <h3>Module 6: Using SQL Server functions with Transact-SQL</h3><ul> <li>Understand function types in SQL Server</li> <li>Convert data using functions</li> <li>Implement logical functions</li> <li>Work with NULL data using functions</li> </ul>  <h3>Module 7: Aggregating data with Transact-SQL</h3><ul> <li>Implement aggregation in SQL Server</li> <li>Group records in SQL Server</li> <li>Filter aggregated data</li> </ul>   <h3>Module 8: Implement subqueries with Transact-SQL</h3><ul> <li>Implement scalar and multi-valued sub-queries</li> <li>Implement correlated subqueries</li> <li>Implement existence checks with subqueries</li> </ul>   <h3>Module 9: Create queries that use table expressions</h3><ul> <li>Create views</li> <li>Create table-valued functions</li> <li>Implement derived tables</li> <li>Implement common table expressions</li> </ul>  <h3>Module 10: Use UNION, INTERSECT, EXCEPT and APPLY on multiple sets of data</h3><ul> <li>Write queries with the UNION operator</li> <li>Write queries with the INTERSECT and EXCEPT operators</li> <li>Write queries with the APPLY operator</li> </ul>    <h3>Module 11: Implement window functions in queries</h3><ul> <li>Understand window functions</li> <li>Impement window functions</li> </ul>    <h3>Module 12: Use PIVOT and grouping sets in queries</h3><ul> <li>Implement PIVOT in queries</li> <li>Implement grouping sets in queries</li> </ul>   <h3>Module 13: Use stored procedures in queries</h3><ul> <li>Query data with stored procedures</li> <li>Interact with stored procedures using input and output parameters</li> <li>Write simple stored procedures</li> <li>Pass dynamic SQL to SQL Server</li> </ul>    <h3>Module 14: Implement programming features in Transact-SQL</h3><ul> <li>Understand T-SQL programming elements</li> <li>Implement loops and conditions in T-SQL queries</li> </ul>   <h3>Module 15: Add error handling to queries</h3><ul> <li>Understand SQL Server error handling</li> <li>Implemet structured exception handling</li> </ul>   <h3>Module 16: Use transactions in queries</h3><ul> <li>Understand database transactions</li> <li>Implement transactions in T-SQL</li> </ul></div>

Nexus Human

Computing Skills

Microsoft SQL

Data Skills

SQL Server

Trainers Course

55366 Querying Data with Transact-SQL

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certification

Sccm

Microsoft Certified Technology Specialist (MCTS)

Commercial & Contract Management Certification Program (CCM)

IT Manager

Microsoft Certified Trainer (MCT)

55348 Administering Microsoft Endpoint Configuration Manager

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on rally regularity timing for jogularity and regularity in styles where a full average speed time schedule is provided. The competitive component of on the public highway historic road rallying, focusing on jogularity style timing. Ideal for competitors on events such as HERO Challenge, Rally the Globe events or Three Castles.
</p>

Join our exclusive 60-minute webinar on rally regularity timing, designed to give an introduction to regularities in the jogularity or cumulative speed table styles. Learn how to navigate a full average speed time schedule and master the competitive aspects of historic road rallying on public highways. This session focuses on the processes required to understand and use the supplied time schedules, perfect for those competing in events like the HERO Challenge, Rally the Globe, and Three Castles. Whether you're a seasoned competitor or looking to sharpen your skills, this webinar will equip you with the strategies you need to succeed.


Rally Navigation Training Services

Sports & Fitness

Historic Road Rallying training webinar on Regularity focusing on the Jogularity and Cumulative Speed Table styles.

Rally Navigation - Introduction to Regularity Timing

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics Course</span></h3></div><div data-node="618322664d7fd" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong>&nbsp;is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.</p></div></div><div data-node="618322b7d4864" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Electronics Course</strong> runs over 10 evenings (every Monday and Wednesday) from 7.00pm to 10.00pm with the next course commencing on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">Monday 2nd September 2024 at 7.00 pm</span>.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span><br fr-original-style="" style="box-sizing: border-box;"></strong></p></div></div></div></div></div><div data-node="61657d76a40c7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6183230b58256" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through 9 online virtual classroom sessions. The 10th and last session will involve the additional practical work for the course as well as the written examination (multiple choice for City &amp; Guilds and written for Hi-Tech Training) which will take place at our training centre at 43 North Great Georges Street, Dublin 1 (completed online for non ROI learners).</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the virtual classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations on equipment being involved actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We will send out a practical kit so that trainees can complete assignments and practical work at home. The kit is the property of Hi-Tech Training and will be returned to Hi-Tech Training on the last day of the course.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">(The kits may also be purchased by the learner&hellip;.see the&nbsp;<a href="http://hitechtraining.ie/product-category/electronics-courses/digital-electronics-course/" target="_blank" rel="noopener" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">Kits Page Link</a>&nbsp;for more details).<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The kit consists of power supply unit breadboard, multimeter, cables, The kit consists of breadboard, multimeter, oscilloscope, battery and connectors, components including resistors, LEDs and ICs (AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, Latches, Flip-Flops, Timers, etc). Trainees will build various projects as part of the course. The kit forms an integral part of the course, so full course fees need to be paid at least 7 days prior to course commencement to allow time to ship the kit in time for the course.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">* If attending the course from outside of Ireland the course practical training kit must be purchased via our online shop in time for delivery before course commencement. The equipment will then remain the property of the trainee.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for each course, we have a quick informal free 1 hr online meeting approx. 7 days prior to course commencement, to make sure that trainees get connected through Zoom properly, let them know what the virtual classroom will be like and go through any questions they may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc.) will be sent before the Informal Induction session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div><div data-node="61657d76a40d2" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This course equips participants with practical &ldquo;Hands-on&rdquo; skills relevant to the workplace and the theory required for certification. Participants can expect to have the skills to:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Build and fault-finding a range of Digital Electronic circuits used in computers and computer-controlled equipment</li><li fr-original-style="" style="box-sizing: border-box;">Use test equipment including Multimeters, Oscilloscopes, logic probes and pulsers to implement systematic fault-finding techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Study and use of popular Digital Electronic gates and more advanced circuits</li></ul></div></div><div data-node="61657d76a40d7" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Electronics: &ndash; Electric Current, OHMS Law, Insulation, Conduction and related Formulae. Resistor colour codes.</li><li fr-original-style="" style="box-sizing: border-box;">Practical study of Digital I.C.s including AND, NAND, OR, NOR, X-OR, X-NOR, Inverter, Buffer, SR Latches and D-Latches and Flip-Flops.</li><li fr-original-style="" style="box-sizing: border-box;">Oscillators, Multivibrators and 555 Timers. Switches and Switch De-bounce circuits and their applications.</li><li fr-original-style="" style="box-sizing: border-box;">Numbering systems, TTL and CMOS technologies</li><li fr-original-style="" style="box-sizing: border-box;">Counters, Counter Decoding Circuitry, Shift Registers</li><li fr-original-style="" style="box-sizing: border-box;">A-D and D-A converters</li><li fr-original-style="" style="box-sizing: border-box;">Digital Displays: &ndash; LED and LCD, numeric and alphanumeric, operating currents, voltages and power requirements. Display decoders and drivers.</li><li fr-original-style="" style="box-sizing: border-box;">Test Equipment: &ndash; Practical use of Analogue and Digital Multimeters, Oscilloscopes, Logic probes, Logic Pulsers, etc.</li><li fr-original-style="" style="box-sizing: border-box;">Fault-finding techniques: &ndash; Diagnosing and rectifying faults on circuits built during course.</li><li fr-original-style="" style="box-sizing: border-box;">Health &amp; Safety, Care of Tools and instruments for assembly and repair</li></ul></div></div></div></div></div><div data-node="61657d76a40d3" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40d4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d5" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40d6" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Digital Electronics 2 (Examination No. 7267-425). This examination consists of 1 written paper and 4 practical assignments. The qualification can be used as part of the requirement for <a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">City &amp; Guilds Diploma in IT Systems Support (7267-24).</a></li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="61657d76a40d8" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442ce8" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div>

Hi-Tech Training

City & Guilds

Electronics

Digital Design

Electrical Engineering

Analog Electronics

Computer Engineering

Digital Skills

Online Education

This Digital Electronics Course is designed to give practical knowledge of the type of electronic circuitry used in a modern Computer System or in any type of Computer Controlled equipment such as Photocopiers, Cash Registers, Tablets, mobile phones and many other types of IT equipment. 

Digital Electronics involves the use of Silicon chips (Integrated Circuits). The internal structure of a computer is to a large extent comprised of Digital Electronic Circuits.

Digital Electronics Course Online

Deposit Only

Full Price (including Deposit)

Join us for a fun and interactive online workshop with Rebecca to learn the basics of mindful photography! Event lasts one week.






Agenda
18:00 - 18:30
Opener - before we start we will get to know you a little.
18:30 - 19:15
Session starts - we will explore the basics of Mindful Photograpy together
19:15 - 19:20
Short Break
19:20 - 20:30
Practical exercises, feedback and discussion
20:30 - 20:30
Details on the week long project
About this event
Event lasts 2 hours
Welcome to an exciting online event with an optional guided and fully interactive project to last the whole week!

Special bank holiday code available now email rebecca@mindfulphotography.org.uk and ask for the code !

Introduction to Mindful Photography with Rebecca, founder of Mindful Photography UK.

Join us on Mon Sep 23 2024 at 18:30 GMT for a unique experience that combines mindfulness and photography. We deliberately keep our sessions limited to small numbers so that we all have a chance to talk to each other and have interactive discussion.

In this online session, Rebecca will guide you through the art of capturing moments with intention and awareness. Learn how to slow down, observe your surroundings, and create beautiful images that reflect your thoughts and feelings. No prior experience required, just bring your camera or smartphone and an open mind.

Don't miss this opportunity to explore the world through a new lens!

Sign up now to secure your online spot.

Here is some feedback from a recent session we ran this springtime. I think you will agree these are big changes and we are so proud to be part of them!

I felt the session was really inclusive.
I feel more mindful and in the present moment.
The process is transferable and “you can do it anywhere”.
I feel my wellbeing is supported, and I feel more in control.
I understand myself better, I accept myself.
It supports my creativity and self-expression which I hadn’t always fully acknowledged.
I realise I had a fear of making mistakes, but by being in a group I feel so supported.
I feel more physically active.
I feel more self-aware and have increased my self-knowledge.
I feel more empowered to do things and make changes in my life and in my community.






Frequently asked questions
What is your refund policy?
We can accept cancellations up until 48 hours before we begin. We regret, as we are a small CIC, that we cannot take cancellations via email but ask that you log into Eventbrite to cancel your ticket should it be necessary.
Do I need any special equipment?
No, you need something to take a photograph on, a valid email address and a strong internet connection so that we can communicate over zoom. You would benefit from downloading an app called www.padlet.com to your device but this is not essential. The extension project is entirely optional.
What happens after the week long project is finished?
You will be invited into a community project or if you live in North Yorkshire you might like to book a 1:1 session with me. Personalised sessions start at £49:99 per person.
Do I have to be a photographer?
Absolutely not, we assume no prior experience of photography.
Is this like therapy?
We are not therapists but the process has a gentle and calming effect upon your wellbeing. We will be engaging in simple tasks to encourage mindfulness. We do ask that you are well and happy to engage in a small group session online. We embody respect in our work and we ask that you do the same.
Will you be using my images?
We never share your images unless you specifically ask for us to. Your image and copyright remains your own.
Can I share your lesson content?
We are a community interest company called Mindful Photography UK CIC and all images, wording, content, intellectual property are trademarked and copyrighted by Mindful Photography UK 2024. We ask that you respect our livelihood and do not share our lessons and content.

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