Coaching Skills for Line Managers

Description

All good managers use coaching to a certain extent. Some do it better than others. But then, some have had more training than others!

This two-day workshop will help you to take your coaching skills to the next level, making you an even more effective manager in the process.

INCREASED SELF-AWARENESS OF YOUR OWN 'COACHING STYLE'

A CLEARER UNDERSTANDING OF WHAT COACHING IS AND WHEN TO USE A COACHING APPROACH

ENHANCED SKILLS IN DEVELOPING RAPPORT, LISTENING, QUESTIONING, GOAL-SETTING AND GIVING FEEDBACK

DAY ONE

1. Welcome and introduction

What will make the workshop worthwhile for you?

2. A coaching approach

What do we mean by a coaching approach? Myths and reality

Line manager as coach

Experiencing a coaching approach

3. An introduction to the four key coaching skills

Building trust and rapport

Active listening and powerful questions

Application: Skills practice - using powerful questions

Direct communication and giving feedback

Planning and goal-setting

Application: Skills practice - using the 'Time to Think' framework

4. The OSCAR coaching framework

The OSCAR model

Application: Skills practice - using the OSCAR model as a framework for a coaching conversation

5. Review and next steps

Reflections and action planning

DAY TWO

1. Learning review

Sparkling moments

What underpins a good coaching approach - core competencies

Coaching and Business Partnering competence

2. Exploring possibilities and challenging with integrity

Heron's Framework for 'coaching styles'

Your coaching / communication style

Application: Skills practice - 'popcorn' coaching activity

The support / challenge matrix

'Stretching' our clients - exploring possibilities to realise potential

Application: Skills practice - flexing our style to offer constructive challenge

3. What we are learning from neuroscience

Implications for a coaching approach

Solution-focused coaching

Application: Skills practice - OSCAR through the solution focus lens

4. Planning and goal-setting

GOT / WANT matrix - reflections on coaching strengths and areas for development

Application: Coaching conversations - personal development plan

5. Review and next steps

Reflections on learning

Commitments to action

Key learnings and take-aways

Optional Â½ day follow-up

Review learning, address issues arising and have the opportunity for skills practice and feedback.