Coaching and Mentoring for Managers

Course Syllabus

The syllabus of the Coaching and Mentoring for Managers course is comprised of four modules, covering the following:

Module One

Introduction to Coaching and Mentoring

• Exploding the myths surrounding coaching
• Benefits of coaching and mentoring
• The role of a coach and mentor
• How to avoid everyday interference that takes your time away from coaching people to achieve results
• How motivation works
• The difference between mentoring, coaching, directing, supporting & delegating, and learning when it is necessary to apply them
• Why coaching is an action orientated partnership purely focused on measurable results
• Coaching and mentoring outcomes

Module Two

Managing a Coaching Session

• The most important skills of a business coach
• The key characteristics of a good coach
• How to ask powerful coaching questions
• Opportunity to role-play using the STAR/GROW model

Module Three

Mentoring in Action

• Mentoring suggestions
• The first meeting
• Between first and second meetings
• The second meeting
• The Experiential learning cycle
• Model discussions
• Frequent questions asked by Mentors
• Duration of mentoring
• End of relationships

Module Four

Putting Learning into Practice

• Building a bank of great coaching questions
• Demonstration of what has been taught in a live coaching/mentoring meeting
• Individual feedback from a professional coach
• Creating SMART action plans
• Getting started as a work coach/mentor
• Group review and feedback on new learning
• Action steps for new coaches