1703 Management Skills courses

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED * Housekeeping Items * Pre-Assignment Review * Workshop Objectives * The Parking Lot * Action Plan 2 - WHAT ARE SOFT SKILLS? * Definition of Soft Skills * Empathy and the Emotional Intelligence Quotient * Professionalism * Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION * Ways We Communicate * Improving Non-Verbal Communication * Listening * Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK * Identifying Capabilities * Get Into Your Role * Learn the Whole Process * The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING * Define the Problem * Generate Alternative Solutions * Evaluate the Plans * Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT * The Art of Scheduling * Prioritizing * Managing Distractions * The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC * What Are You Working For? * Caring for Others vs. Self * Building Trust * Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY * Getting over the Good Old Days Syndrome * Changing to Manage Process * Changing to Manage People * Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE * Confident Traits * Self-Questionnaire * Surefire Confidence Building Tactics * Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM * Wow, You Mean I'm Not Perfect? * Listen With An Open Mind * Analyze and Learn * Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING * Redefining Need * Identifying Others' Interests * Reaching Out * When to Back Off 12 - WRAPPING UP * Words From The Wise * Review Of The Parking Lot * Lessons Learned * Recommended Reading * Completion Of Action Plans And Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - SETTING SMART GOALS * The Three P?s * The SMART Way * Prioritizing Your Goals * Visualization 3 - PRIORITIZING YOUR TIME * The 80/20 Rule * The Urgent/Important Matrix * Being Assertive 4 - PLANNING WISELY * Creating Your Productivity Journal * Maximizing the Power of Your Productivity Journal * The Glass Jar: Rocks, Pebbles, Sand, and Water * Chunk, Block, and Tackle * Ready, Fire, Aim! 5 - TACKLING PROCRASTINATION * Why We Procrastinate * Nine Ways to Overcome Procrastination * Eat That Frog! 6 - CRISIS MANAGEMENT * When the Storm Hits * Creating a Plan * Executing the Plan * Lessons Learned 7 - ORGANIZING YOUR WORKSPACE * De-Clutter * Managing Workflow * Dealing with E-mail * Using Calendars * 8 - DELEGATING MADE EASY * When to Delegate * To Whom Should You Delegate? * How Should You Delegate? * Keeping Control * The Importance of Full Acceptance 9 - SETTING A RITUAL * What is a Ritual? * Ritualizing Sleep, Meals, and Exercise * Example Rituals * Using Rituals to Maximize Time 10 - MEETING MANAGEMENT * Deciding if a Meeting is Necessary * Using the PAT Approach * Building the Agenda * Keeping Things on Track * Making Sure the Meeting Was Worthwhile 11 - ALTERNATIVES TO MEETINGS * Instant Messaging and Chat Rooms * Teleconferencing * E-mail Lists and Online Groups * Collaboration Applications 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans Time Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Time Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. RECOGNIZING THE IMPACT OF CONFLICT * Identify Your Personal Reaction to Conflict * Develop a Healthy Attitude Toward Conflict 2. ANALYZING CONFLICT * Assess the Situation * Identify the Source of the Conflict 3. DEALING WITH CONFLICT * Listen Actively * Communicate Effectively * Respond to Negative Tactics * Avoid Conflict Escalation 4. RESOLVING CONFLICT * Evaluate Approaches to Conflict Resolution * Determine the Best Solution * Implement an Action Plan ADDITIONAL COURSE DETAILS: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - SETTING EXPECTATIONS * Defining the Requirements * Identifying Opportunities for Improvement and Growth * Setting Verbal Expectations * Putting Expectations in Writing 3 - SETTING GOALS * Understanding Cascading Goals * The SMART Way * Helping Others Set Goals 4 - ASSIGNING WORK * General Principles * The Dictatorial Approach * The Apple-Picking Approach * The Collaborative Approach 5 - DEGREES OF DELEGATION * Level One: Complete Supervision * Level Two: Partial Supervision * Level Three: Complete Independence 6 - IMPLEMENT DELEGATION * Deciding to Delegate * To Whom Should You Delegate? * Providing Instructions * Monitoring the Results * Troubleshooting Delegation 7 - PROVIDING FEEDBACK * Characteristics of Good Feedback * Feedback Delivery Tools * Informal Feedback * Formal Feedback 8 - MANAGING YOUR TIME * The 80/20 Rule * Prioritizing with the Urgent-Important Matrix * Using a Productivity Journal * Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT * Using a conflict Resolution Process * Maintaining Fairness * Seeking help from Within the Team * Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS * What to Do If You?ve Been Promoted from within the Team * What to Do If You're Leading a Brand New Team * What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR * Ask the Right Questions of the Right People * Go to Gemba * Keep Learning 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations

Duration 1 Days 6 CPD hours This course is intended for Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course. Overview Recognize the difference between hearing and listening Enhance interpersonal relationships through the use of verbal and non-verbal communication Apply techniques to move towards high-quality conversation Create a positive impression through a powerful introduction Influence others through sharing perspectives and opinions constructively Use logic and emotion to persuade and collaborate Identify ways of sharing thoughts and opinions constructively Prepare for and conduct simple negotiations This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. THE IMPORTANCE OF INTERPERSONAL SKILLS 2. VERBAL COMMUNICATION TECHNIQUES * Hearing versus Actively Listening * Connecting with Powerful Communication 3. NON-VERBAL COMMUNICATION * Understanding the Elements of Vocal Delivery * Interpreting and Applying Body Language * Building Self-Awareness 4. CREATING A POWERFUL FIRST IMPRESSION * Creating a Powerful Introduction * Cultivating Your Impact 5. THE ART OF CONVERSATION * Mastering the 4 Levels of a Conversation * Moving a Conversation Along * Applying Tools for Deepening Conversation 6. INFLUENCE AND PERSUASION * Influencing Others * Seeing the Other Side * Building Bridges * Extending Your Influence 7. INTERACTING POSITIVELY * Applying Logic and Owning Emotions * Disagreeing Constructively * Bringing People to Your Side * Building Consensus 8. NEGOTIATION BASICS * Planning for Negotiation * Managing the 4 Stages of Negotiation * Arriving at an Agreement ADDITIONAL COURSE DETAILS: Nexus Humans Developing Successful Interpersonal Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Successful Interpersonal Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This course satisfies the supervision requirements in the LAA Standard Contract & covers the key skills needed to ensure compliance with the LAA Contract.

Duration 1 Days 6 CPD hours This course is intended for Stop looking for those important items, and start knowing where they are by getting organized. Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participants professional and personal lives. 1 - GETTING STARTED * Housekeeping Items * The Parking Lot * Workshop Objectives * Action Plans and Evaluations 2 - REMOVE THE CLUTTER * Just Do it * You Don't Have to Keep Everything * Three Boxes: Keep, Donate, and Trash * A Place for Everything and Everything in its Place * Case Study * Review Questions 3 - PRIORITIZE * Write it Down * Urgent/Important Matrix * Divide Tasks * 80/20 Rule * Case Study * Review Questions 4 - SCHEDULING YOUR TIME * Have a Master Calendar * Setting Deadlines * Remove or Limit the Time Wasters * Coping With Things Outside of Our Control * Case Study * Review Questions 5 - TO DO LISTS * Use a Day Planner * Finish What You Start * Focus on the Important * Do Quick Tasks Immediately * Case Study * Review Questions 6 - PAPER AND PAPERLESS STORAGE * Find a System that Works for You * Make it Consistent * Make it Time Sensitive * Setting up Archives * Case Study * Review Questions 7 - ORGANIZATION IN YOUR WORK AREA * Keeping Items Within Arm's Reach * Only Have Current Projects on Your Desk * Arranging Your Drawers * Organize to Match Your Workflow * Case Study * Review Questions 8 - TOOLS TO FIGHT PROCRASTINATION * Eat That Frog! * Remove Distractions * Give Yourself a Reward * Break Up large Tasks * Case Study * Review Questions 9 - ORGANIZING YOUR INBOX * Setting up Delivery Rules * Folder and Message Hierarchy * Deal with Email Right Away * Flag and Highlight Important Items * Case Study * Review Questions 10 - AVOID THE CAUSES OF DISORGANIZATION * Keeping Everything * Not Being Consistent * Not Following a Schedule * Bad Habits * Case Study * Review Questions 11 - DISCIPLINE IS THE KEY TO STAYING ORGANIZED * Stay Within Your Systems * Learn to Say No * Have Organization Be Part of Your Life * Plan for Tomorrow, Today * Case Study * Review Questions 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans ADDITIONAL COURSE DETAILS: Nexus Humans Organizational Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Organizational Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Course Overview Lean Six Sigma is a proven combination of tools and techniques that has been used by leading organizations to improve efficiency, productivity and customer satisfaction. It achieves this by providing a rigorous and structured methodology and team approach to problem solving which leads to quality and performance improvements. Our Lean Six Sigma Black Belt workshop is an eight (8) day programme designed to develop Lean Six Sigma Green Belts into Black Belts, qualifying them to become agents of change within an organization, enhancing their current skills, by developing a thorough understanding of the DMAIC methodology and its applications, to manage a culture of problem solving and continuous improvement in your organization. It therefore allows key personnel to support your company’s larger goals and objectives. It is suited to those who will have a company-wide role in Six Sigma, including the deployment of the methodology, project selection work, and leadership responsibilities. The course uses a blend of theory and practical exercises to ensure that delegates have the confidence and capability to identify opportunities for improvement and lead in the delivery of more complex business improvement projects and transformations.  Black Belts can develop individual projects, or they can engage in a macro Black Belt project which can incorporate several Green Belt projects as support. The tools acquired during training will enable them to solve more challenging problems and use team dynamics to lead improvement teams towards the implementation of change within the organization. Key topics covered at Green Belt level are refreshed, focusing on how to use data to pinpoint processes that need to be analysed and improved using the Six Sigma Tool sets, with a view to problem solving, increasing operational efficiency, improving productivity and customer satisfaction and the company’s overall business results. In addition, subjects dealt with in the Black Belt course include project mandate preparation, team leadership and facilitation techniques, as well as project management skills. On the data analysis side, Statistical analysis plays a major part of this course. Means to deal with non-normal data are considered, there are also sections on probability, the binomial and Poisson distributions, and multiple factor analysis. Design of experiments is also considered – this is a structured approach to experimentation to help determine which inputs are important in a process.  Our Lean Six Sigma Black Belt programme incorporates a project to be undertaken in your own organization during and after the training modules. This allows you to apply the tools, in your own working environment, to processes that are known to you, making the training relevant, and also leaving a improvement with measurable results in your organization. MINITAB (trial version can be downloaded free) and Excel software are used by participants during the training sessions and to complete their projects. Structure of the Course This 8-day training programme is divided into three modules as follows:  * Define / Measure Phase - 3 days from April 8th to 10th,  2024 * Analyse Phase - 3 days on May 13th to 15th, 2024 * Improve / Control Phase - 2 days on June 17th & 18th, 2024 A gap of 4 weeks between each module provides an opportunity for trainees to work on a project within their workplace, applying the methodology and tools learned during the previous module. Extra support can be provided between modules for each trainees with their project work. We provide a Lean Six Sigma Black Belt Manual for all delegates, and a Certification is awarded upon completion of the Black Belt training and ONE project by each trainee in which the targeted outcomes have been achieved. An outcome report and/or project presentation which demonstrates the use of the tools and methodology is required. Cost: £2,200 + VAT per person. What is included * Eight days of face-to-face training delivered in 3 modules as detailed above * Project review and support for all participants during modules 2 & 3.  * Remote support available for the duration of the programme for trainees to consult with the trainer. * All training material, and a Lean Six Sigma Black Belt Manual for all delegates * Refreshments and lunch provided each day of training * Free car park for all delegates * Lean Six Sigma Black Belt certificate In-house Option This workshop can also be delivered in-house as a stand-alone training workshop or integrated into wider improvement activities. Contact us for more details at compete@cforc.org and we will be happy to discuss in the context of your own business needs. If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here [http://www.cforc.org/join-us].

Duration 1 Days 6 CPD hours Overview After completing this course, students will know how to: - Identify difficult personality types and the effect they can have in an organization - Manage difficult employees and monitor their behavior - Document ongoing changes in behavior and performance - Communicate clearly and effectively, both verbally and nonverbally - Improve your listening skills - Communicate with difficult supervisors and co-workers - Identify types of employee dismissals - Identify the focus of feedback and give and receive feedback effectively - Provide positive and constructive feedback - Monitor performance afterwards - Identify communication styles - Manage difficult feedback sessions and identify when to avoid giving feedback - Identify some common myths associated with workplace conflicts, common reasons that conflicts arise, and types of workplace conflict - Distinguish between conflict management and conflict resolution - Identify conflict resolution styles, resolve workplace conflicts, including team conflicts, and identify the communication skills required to In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions. 1 - GETTING STARTED * Workshop Objectives 2 - THE BASICS * What is Performance Management? * How Does Performance Management Work? * Tools * Case Study 3 - THE BASICS (II) * Three Phase Process * Assessments * Performance Reviews * Case Study 4 - GOAL SETTING * SMART Goal Setting * Specific Goals * Measurable Goals * Attainable Goals * Realistic Goals * Timely Goals * Monitoring Results * Case Study 5 - ESTABLISHING PERFORMANCE GOALS * Strategic Planning * Job Analysis * Setting Goals * Motivation * Case Study 6 - 360 DEGREE FEEDBACK * What is 360 Degree Feedback? * Vs. Traditional Performance Reviews * The Components * Case Study * Module Six: Review Questions 7 - COMPETENCY ASSESSMENTS * Competency Assessment Defined * Implementation * Final Destination * Case Study 8 - KOLB'S LEARNING CYCLE * Experience * Observation * Conceptualization * Experimentation * Case Study 9 - MOTIVATION * Key Factors * The Motivation Organization * Identifying Personal Motivators * Evaluating and Adapting * Case Study 10 - THE PERFORMANCE JOURNAL * Record Goals and Accomplishments * Linking with Your Employees or Managers * Implementing a Performance Coach * Keeping Track * Case Study 11 - CREATING A PERFORMANCE PLAN * Goals * Desired Results * Prioritization * Measure * Evaluation * Case Study 12 - WRAPPING UP * Words from the Wise * Lessons Learned ADDITIONAL COURSE DETAILS: Nexus Humans Performance Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Performance Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

For anyone who wants to develop their management skills.