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10 Hospitality Management courses

FOOD SAFETY (REFRESHER), LEVEL 2

5.0(50)

By Pochat Training

QA LEVEL 2 AWARD IN FOOD SAFETY (REFRESHER) (RQF) -------------------------------------------------------------------------------- * Face to Face: Half day course * Virtual Classroom: Spread over 2 sessions of  2½ hr duration * Suitable for those who have previously done an Ofqual regulated course in Food Safety in Catering, for Retail and for Manufacturing * Reminds learners about the importance of Food Safety and how to ensure food is safe for consumption -------------------------------------------------------------------------------- Course Contents: * Responsibilities of food handlers * Types of contamination * Causes of cross contamination * Types of Contamination and the Associated Risks * Keeping the work area and equipment clean and tidy * Pest control * Sources of food poisoning * People at higher risk of food poisoning * High risk foods * Hazard Analysis and Critical Control Point (HACCP) * Personal hygiene in food safety * Safe temperatures for food processing * Food spoilage * Storage and deliveries BENEFITS OF THIS COURSE: * Businesses have a duty to their customers to produce food that is safe for consumption. * There are one million cases of food poisoning [https://www.food.gov.uk/news-alerts/news/avoid-the-unwanted-gift-of-food-poisoning-this-christmas] in the UK each year. * How much can you remember from when you did your original course?  * From our experience, people remember very little one year later - let alone longer than that * The Food Standards Agency [https://www.food.gov.uk/business-guidance/food-hygiene-for-your-business] says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. * Our QA Level 2 Award in Food Safety (Refresher) (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry, and complies with the training regulations. * Doing this Ofqual regulated, nationally accredited course ensures that nothing of importance is left out of your memory, and that you are able to produce or sell food that is fit for human consumption -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- ACCREDITED, OFQUAL REGULATED QUALIFICATION: Our Food Safety in Catering training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards [https://qualsafeawards.org/]. This means that you can be rest assured that your Food safety in Catering certificate fulfils the legal requirements and is a very good way to make sure your employees are trained in Food Safety. The Ofqual Register number for this course is 603/4311/4 --------------------------------------------------------------------------------

FOOD SAFETY (REFRESHER), LEVEL 2
Delivered in Chesterfield or Online4 hours, Jul 4th, 08:00 + 3 more
£85

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Conflict management – The keys to success to conflict resolution

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Conflict management – The keys to success to conflict resolution
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

The keys to success to continuous improvement

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

The keys to success to continuous improvement
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Understanding and applying the core values of Leadership

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.

Understanding and applying the core values of Leadership
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Educators matching "Hospitality Management"

Show all 121
Laura Anne Hospitality Consultant

laura anne hospitality consultant

0.0(4)

Hawarden

Laura Anne - Hospitality Consultancy Whether you're looking to increase revenue, improve employee performance or save costs, our services are designed specifically to benefit the unique needs of hospitality businesses. What is a hospitality consultant? A person appointed to improve the performance of a business that provides food, beverage and/or accommodation or assistance with events. Who is Laura Anne Harvey? Laura has more than 15 years experience backed by relevant qualifications, first-hand knowledge and a long-standing appointment as Operations & Marketing Director with an international restaurant management group. How can we help? Our consultancy supports directors with key decisions, operations, marketing strategy, business development and profitability, alongside coaching and mentoring. We come highly recommended in developing the personal skill set in hospitality organisations, and the business as a whole. We offer in person or online hospitality training and are an accredited CPD Member, and a member of the institute of Hospitality (IOH). Why choose Laura Anne Hospitality Consultant? The delivery of outstanding results for hospitality business owners, together with a vast network of complementary businesses to ensure comprehensive, bespoke solutions. Where is Laura Anne based? Our office is in North Wales (on the boarder of Chester). However we are a UK-wide hospitality consultancy that’s always excited to speak to a new business, wherever they may be.

BHMS Business & Hotel Management School

bhms business & hotel management school

B.H.M.S. is one of the world's leading hospitality schools, located in the heart of Lucerne, a vibrant and beautiful city in Switzerland. To find out about our school, its courses and a lot more, please take time to explore our website and get the opportunity to receive free personal counselling or download a free brochure. Don't miss this opportunity! A warm welcome from the President of B.H.M.S. It is my pleasure to welcome you to the B.H.M.S. Business & Hotel Management School. We will strive to provide you with a learning environment that is challenging, yet supportive of your personal interests and needs. We want you to succeed while you are here and, equally important, we want to prepare you for the challenges of a global career. Ideal Location in the Heart of Luzern City The B.H.M.S. campus buildings and student residences are located in the heart of the beautiful city of Lucerne, within walking distance from each other and from the city center itself. Full Speed Bachelor of Arts Degree B.H.M.S. (together with The Robert Gordon University) has designed one of the fastest track BA Degrees in Switzerland without compromising its educational quality. At B.H.M.S. students can achieve a Bachelor of Arts Degree in Hotel and Hospitality Management in 18 months of studying plus an 18-month paid internship period. A similar education in another Swiss hotel management school would require 24 months of studying plus a 12-month internship period. This gives B.H.M.S. graduates an advantage of studying 6 months less while gaining 6 additional months of paid work experience in Switzerland.