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10 Hospitality & Catering courses in Birmingham

Hospitality & CateringBirmingham
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Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Conflict management – The keys to success to conflict resolution

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Conflict management – The keys to success to conflict resolution
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

The keys to success to continuous improvement

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.

The keys to success to continuous improvement
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Understanding and applying the core values of Leadership

By Beyond Satisfaction - Customer service Training

If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.

Understanding and applying the core values of Leadership
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered in-person, on-requestDelivered In-Person in UK Wide
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Food Hygiene Level 2

By Prima Cura Training

This is a full day session that will aim to provide a more in-depth understanding of Food Hygiene. It meets UK and EU legal requirements for food handlers & matches RSPH and CIEH level 2 syllabus

Food Hygiene Level 2
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Food Hygiene Awareness

By Prima Cura Training

This course will provide all staff with an awareness of food hygiene. It also covers the recommended yearly refresher in Food Hygiene.

Food Hygiene Awareness
Delivered in-person, on-request, onlineDelivered Online & In-Person in UK Wide
Price on Enquiry

Educators matching "Hospitality & Catering"

Show all 3
Elmwood School

elmwood school

West Midlands

It is with great pleasure that I can introduce myself as the Headteacher of Elmwood School. Throughout my journey as a senior leader within this school I can honestly say that the staff, pupils, parents and professionals work tirelessly together to achieve the same common goal for our pupils to be the “best version of themselves”. This is achieved through a dedicated team who are extremely knowledgeable in the changing landscape of breaking down barriers to learning for those pupils who have Social, Emotional and Mental Health difficulties identified as a primary need within their EHCP.

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Queen Alexandra College

queen alexandra college

4.7(69)

Birmingham

The reason why so many students choose QAC is because it offers a great variety of academic and employment focused courses. This combination with excellent learning and leisure facilities and friendly staff is a winner. During their time at QAC learners are able to develop their academic as well as their social skills, make new friends and enjoy being independent and responsible for their own decisions and actions. “I visited other colleges as well but when I came for an assessment to QAC I had a really good feeling about this place and that helped me to make my final decision about coming to QAC as opposed to other colleges for the visually impaired.” - Natasha “Staff are warm, friendly and accommodating and have always met our child’s needs and addressed our concerns.” “My daughter has gained confidence and has made some new friends. Staff are amazing, very approachable and helpful. My daughter is well supported.” “The residential staff understand my son very well, he has had a difficult year and residential staff have been amazing in how they have supported him.” “Staff and student interaction is excellent. Encouraging environment with plenty of opportunities for the student to grow and learn.” “QAC has given my son confidence, he’s made friends which he struggled with and he’s also doing a course that he enjoys, while giving him some independence.” “We like the commitment that the college has to all its students and the help and support that is given by all the staff.” A parent wrote this letter to QAC (names have been removed): "I am writing to you to tell you how deeply thankful we are to you and your team at QAC for giving us our son back. He has Aspergers Syndrome and we were finding it very difficult to cope with him and his condition. He was happy being alone and secluded from the world outside our home, we were worried about how he would develop when he left mainstream Secondary School and how his life would pan out. Then we were lucky enough to have him accepted by QAC and we have never looked back. He has been there for 9 months now and he is a different person. He has gone from strength to strength with the support and dedication of the residential staff and also the teaching staff. He has really come out of his shell tremendously since meeting his Key Worker - he has worked wonders with our son and now he is on his way to independence and he has made so many friends there too. Our son loves it at QAC and living in his house - because of that, we as his parents have been given our life back. For that we are eternally grateful to you and all your staff."

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South & City College Birmingham - Digbeth Campus

south & city college birmingham - digbeth campus

4.5(42)

Birmingham

South and City College Birmingham is led by the Principal, Mike Hopkins, and a Senior Leadership Team comprising of: Sardul Dhesi - Deputy Principal Dawn Ward - Vice Principal Alan Howey - Vice Principal Paul Morris - Assistant Principal Jacqui Maher - Assistant Principal Parveen Ghulam - Clerk to the Corporation South and City College Birmingham is directed and governed by its Chair Clive Henderson, Vice Chair Angela Pocock and Board of Governors. The role of all college governors is voluntary, and governors are drawn from various professional backgrounds including, business, industry, law, finance and education. The Board of Governors are responsible for setting strategic direction, ensuring accountability and monitoring college performance. They are also responsible for setting the mission, vision and values of the college. The Board of Governors are supported by a number of committees including: Audit Search and governance Employment and equalities Senior staff remuneration Higher Education Oversights Committee The above committees are responsible for considering college matters which fall with the relevant committee of responsibility. The committee then feeds back any matters or issues to the full governing body. The corporation office consists of the Clerk to Corporation and Corporation Co-ordinator/Personal Assistant, Julie Groom.

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