1 Complaint Handling courses in Edinburgh

Complaint and Conflict Resolution

By Prima Cura Training

Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.

Complaint and Conflict Resolution
Delivered In-PersonFlexible Dates
Price on Enquiry

Online Options

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Efficient and robust Complaint Handling Workshop

5.0(1)

By Own Your Success

Participants learn how to handle complaints and negative online reviews with confidence and professionalism. For customer service professionals looking to develop.

Efficient and robust Complaint Handling Workshop
Delivered OnlineFlexible Dates
£420

Understand Complaints and FCA Regulations

By Study Academy

Understand Complaints and FCA Regulations
Delivered Online On Demand1 hour
£30

Professional Certificate Course in Managing Customer Experience Communication in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

Professional Certificate Course in Managing Customer Experience Communication in London 2024
Delivered Online On Demand14 days
£49

Middle Manager Management Training Course

By Training Express

Middle Manager Management Training Course
Delivered Online On Demand
£12

Customer Service Level 2

5.0(1)

By Compete High

Customer Service Level 2
Delivered Online On Demand5 hours
£25

Complaints Handling for Customer Care ( Customer Service )

By Compliance Central

Complaints Handling for Customer Care ( Customer Service )
Delivered Online On Demand1 hour 42 minutes
£12

Relationship Manager

4.8(12)

By Academy for Health and Fitness

Relationship Manager
Delivered Online On Demand3 weeks
£12

Office Admin And Receptionist Diploma

By Course Gate

Diploma in Office Admin and Receptionist is a comprehensive course designed to equip learners with the essential skills and knowledge needed for a successful career as an office administrator or receptionist.

Office Admin And Receptionist Diploma
Delivered Online On Demand1 hour
£11.99

Customer Service Diploma Course

By NextGen Learning

Customer Service Diploma Course
Delivered Online On Demand4 hours 7 minutes
£25

Customer Complaint Handler- CPD Certified

4.8(12)

By Academy for Health and Fitness

Customer Complaint Handler- CPD Certified
Delivered Online On Demand6 hours
£12

Educators matching "Complaint Handling"

Show all 1
Own Your Success

own your success

5.0(1)

Edinburgh

ABOUT OWN YOUR SUCCESS It's as simple as that. We want professionals to OWN THEIR SUCCESS!  Progressive professionals who want to be at the forefront of their organisation and sector, encouraging best practice implementation and personal and staff growth, need to ensure they are continuing to invest in themselves.  Whether you are a current or future leader, owning your career, learning from peers and understanding modern tools and techniques is the only way to truly establish yourself as a front-runner in your space. OYS offers proven programs that are designed to provide you with key insights and outcomes that will allow you to elevate yourself as a leader and encourage the elevation of the team around you. As an attendee at one of our programs, you will create and start implementing your OWN roadmap, which will enhance YOUR capability and create a clear pathway for future SUCCESS. Visit our events page to view up-and-coming programs best suited to you and your business. MISSION STATEMENT Own Your Success is dedicated to delivering the highest quality training events and unique and memorable delegate experience - delivered with enthusiasm, liveliness and excitement for professionals advancing their careers. OUR VALUES Transparency As an organisation, we need to demonstrate honesty, openness, accountability, and a straightforward attitude towards all business interactions – our clients, facilitators and internal team.   Collaboration We are a learning organisation and we need to listen to our clients, facilitators and team to make sure we work together to be successful in our mission to deliver the highest-quality learning experience. We need to work together to learn and make the right decisions for everyone involved with our organisation.  Fun We have all heard the quote; "If you love what you do - you'll never work a day in your life," but this is what we stand by. We love helping and developing people to be the best version of themselves. If you’re having fun then that means our clients are going to get the best experience possible. We are serious about developing people, but who says you can’t have a chuckle whilst doing it.   Communication  We need to effectively communicate to make sure our clients have the best learning journey possible. If we can't, then how can you trust us to develop you? Communication is a major part of a professional’s journey and so it’s a major part of ours too. Therefore our focus is strong communication with our clients, facilitators and team to make sure we deliver on what we set out to achieve - the best quality training programs for professionals advancing their careers.