Office Admin And Receptionist Diploma

Master core admin support skills, including time management, task prioritisation, and document management.

Develop critical administrative management capabilities.

Master professional receptionist skills, including greeting clients, phone etiquette, appointment scheduling, and customer service.

Build customer relations and dealings skills for effective communication, complaint handling, and relationship building.

Acquire professional telephone skills, covering call handling, messaging, call screening, and dealing with challenging interactions.

A CPD certificate that is recognised worldwide.

A great online learning experience.

Interesting and unique online materials and activities.

Expert guidance and support from the field leaders.

Access to the study resources anytime you want.

Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.

Get a year-long access to the course.

Aspiring office administrators and receptionists

Individuals seeking fundamental skills for administrative roles

Suitable for those entering or advancing in administration careers

Ideal for roles such as secretaries, personal assistants, and customer service representatives

Open to all interested in administrative careers.

No prerequisites; suitable for individuals from any academic background.

Accessible course materials from any internet-enabled device.

Office Administrator

Receptionist

Secretary/Personal Assistant

Customer Service Representative

Administrative Support Specialist

Executive Assistant

Office Manager

Career Progression