Name: Advanced Diploma in Customer Relationship Management
Price: 19 GBP
Availability: InStock

<div>
	<h3>Description: </h3>
Learning more about advanced Microsoft Outlook features will help you become more productive. In the long run, knowing how to utilise this essential tool will help you in your career advancement. In this course, you will be learning about the advanced functions and features of Microsoft Outlook 2007. You will learn how customising Outlook will help you in using it efficiently. Know how adding word element emails to an email can be helpful and how to customise your profile. Understand how advanced E-mail tasks and advanced calendar tasks can function as you will learn how to manage your Outlook files and data well.
<h3>Who is the course for?</h3>
<ul>
<li>Professionals who want to learn about Microsoft functions and features,</li>
<li>People who have an interest in knowing advanced Microsoft Outlook features.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds.</li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Microsoft Outlook 2007 Advanced Workshop Manual is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals:
<ul>
<li>Business</li>
<li>IT</li>
<li>Admin</li>
<li>Secretary</li>
<li>Project Management</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Microsoft Outlook 2007 Advanced Level</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Customizing Outlook</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Adding Word Elements to an E-mail</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Customizing Your Profile</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Advanced E-Mail Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Advanced Calendar Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Doing More with Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Using Notes</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Viewing RSS Feeds</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Managing Outlook Data, Part One</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Managing Outlook Data, Part Two</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Activities</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities-Microsoft Outlook 2007 Advanced Level</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Microsoft Outlook 2007 Advanced Level</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Microsoft Outlook 2007 Advanced Level</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

John Academy

Microsoft MS-700

Microsoft Certification

Microsoft AZ-900

Microsoft AZ-104

Microsoft Outlook

Microsoft AZ-303

Microsoft Outlook 2007 Advanced Level

General Admission

<div>
	[vc_row][vc_column][vc_column_text]
<h3>Description: </h3>
Learn effective time management and perform work tasks faster and more efficiently with this Organisational Skills Course.
In this course, you will learn how to use your time, energy and resources wisely, which is something every employee values. Having this set of transferable skills will enable you to take control of your professional and personal life, to get things done quicker and in a more practical way. To possess these skills, you will need self-discipline and dedication that are both essential for career progression. Through this course, you will learn how to manage your time effectively, to stay organised in all areas of life. You will also be introduced to techniques that will help with team building and will develop essential management skills. 
The key to success is knowing how to plan and organise. With this organisational skills training course,  your chaotic and structureless days will be a thing of the past, as you become an overall more competent and confident worker.
<h3>Who is the course for?</h3>
<ul>
<li>Any types of an administrator who is interested in acquiring organizational skills.</li>
<li>People who have an interest in learning about administrative organization.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Organisational Skills Course would be beneficial for the following careers:
<ul>
<li>Administrative Assistant</li>
<li>Administrative Manager</li>
<li>Administrator</li>
<li>Businessmen</li>
<li>Manager.</li>
</ul>
[/vc_column_text][/vc_column][/vc_row]
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Organisational Skills</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Remove the Clutter</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Prioritize</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Scheduling Your Time</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - To Do Lists</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Paper and Paperless Storage</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Organization in Your Work Area</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Tools to Fight Procrastination</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Organizing Your Inbox</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Avoid the Causes of Disorganization</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Discipline is the Key to Stay Organized</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Organisational Skills Course for Administrator- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Time Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Setting SMART Goals</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Prioritizing Your Time</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Planning Wisely</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Tackling Procrastination</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Crisis Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Organizing Your Workspace</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Delegating Made Easy</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Setting a Ritual</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Meeting Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Alternatives to Meetings</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Level 3 Diploma in Time Management- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Team Building</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - What Are the Benefits of Team Building</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Types of Team Building Activities</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Games</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - More Team Building Games</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Activities</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - More Team Building Activities</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Social Gatherings</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Common Mistakes When Team Building</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Formatting a Team Building Plan</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Evaluate</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Team Building Diploma- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam - Organisational Skills Course</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam - Organisational Skills Course</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Office Skills & Productivity

Time Management

Office Skills

Office Management

Organisational Skills

Management Skills

Organisational Skills Course

<div>
	<h3>Description: </h3>
Human Resource Management nowadays is not just about payroll and recruitment; it is also about being able to respond to customer's global needs rapidly. Our administrative, human resource management course provides you with the skills utilised by the experienced managers in the world of professional HR. With this course, you build up an expert discernment and knowledge to manage core HR issues. It also focuses on mechanics of organisational change and on to the competencies required to manage both people as well as processes.
<h3>Who is the course for?</h3>
<ul>
<li>This course would be ideal for individuals who want pursue a career in human management.</li>
<li>Hr professionals who want to improve their management skills.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Professional Human Resource Management Training course is a useful qualification to possess, and would be beneficial for the following professionals:
<ul>
<li>HR Administrator</li>
<li>HR Assistant</li>
<li>HR Advisor</li>
<li>HR Manager</li>
<li>HR Director</li>
<li>Recruitment and Hiring Manager</li>
<li>HR Consultant</li>
<li>Training and Development Manager</li>
<li>HR Executive.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Understanding Human Resource Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Human Resources Today</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Recruiting and Interviewing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Retention and Orientation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Following Up With New Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Workplace Health &amp; Safety</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Workplace Bullying, Harassment, and Violence</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Workplace Wellness</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Providing Feedback to Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Disciplining Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Terminating Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities - Advanced Diploma in Human Resource Management</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Employee Motivation</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - A Psychological Approach</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Object-Oriented Theory</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Using Reinforcement Theory</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Using Expectancy Theory</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Personality's Role in Motivation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Setting Goals</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - A Personal Toolbox</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Motivation on the Job</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Addressing Specific Morale Issues</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Keeping Yourself Motivated</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>HR Management: Employee Motivation- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4"> Employee Onboarding</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Purpose of Onboarding</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Introduction</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Onboarding Preparation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Onboarding Checklist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Creating an Engaging Program</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Following Up with New Employees</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Setting Expectations</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Resiliency and Flexibility</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Assigning Work</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Providing Feedback</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Onboarding- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">HR Training</td>
				</tr>
								<tr>
					<td></td>
					<td>Defining Human Resources</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Performing a Skills Inventory</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Forecasting Techniques</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Job Analysis</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying Job Competencies</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Position Profiles and Job Descriptions</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Do You Really Need to Hire?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Finding Candidates HR</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Advertising Guidelines HR</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Screening Resumes HR</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Preparing for the Interview</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conducting the Interview</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>After the Interview</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Employee Orientation and Onboarding</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Follow the Leader</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Planning Training</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Working With External Providers</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Performance Reviews</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Attendance Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing a Diverse Workforce</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Privacy Issues</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Compensation and Benefits</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Disciplinary Issues</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Terminating Employees</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Exit Interviews</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Professional Human Resource Management Training</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Professional Human Resource Management Training</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

HR Management

HR (Human Resources)

HR Advisor

Manager Training

Human Resources Management

HR Manager

Professional Human Resource Management Training

<div>
	<h3>Description: </h3>
Microsoft PowerPoint is a program that helps you create, edit and show presentations. These presentations could be for work, school or any occasions. This advanced course will help you make presentations creatively. You will learn how to use the Pictures, TextBox, Table, and Drawing Tools tab and know how to do advanced drawing tasks. Know how to use the Research Task Pane and notes to slides. All of these advanced skills in PowerPoint will help you maximise the potentials of the program. In this course you will learn the necessary skills, knowledge and information of Microsoft PowerPoint.  
<h3>Who is the course for?</h3>
<ul>
<li>Professionals who want to learn about Microsoft PowerPoint 2007 functions and features.</li>
<li>People who have an interest in knowing advanced Microsoft PowerPoint 2007 aspects.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.  </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Microsoft PowerPoint 2007 Advanced Level course is a useful qualification to possess and would be beneficial for these professions or career which are:
<ul>
<li>Admin Assistant</li>
<li>PA</li>
<li>Secretary</li>
<li>Administrator</li>
<li>Office Manager.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Microsoft PowerPoint 2007 Advanced Level</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Adding Pictures</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with Text Boxes</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Adding SmartArt</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Adding Tables</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Inserting Advanced Objects</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Advanced Drawing Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - PowerPoint's Research Tools</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Creating Notes and Handouts</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Using Slide Masters</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Advanced Presentation Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Activities</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities-Microsoft PowerPoint 2007 Advanced Level</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Microsoft PowerPoint 2007 Advanced Level</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Microsoft PowerPoint 2007 Advanced Level</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Professional Skills Course (PSC)

Microsoft Powerpoint

Presentation Skills

Microsoft AZ-700

Microsoft PowerPoint 2007 Advanced Level

<div>
	<h3>Description: </h3>
Health and safety will benefit both the employees and employers. It will ensure that employees will do their jobs efficiently as they will feel more comfortable. Through this course, you will learn the importance of workplace safety and how it can affect the performance of an organization or business. Understand what the legal health care and safety requirements that should be meet to avoid accidents, time and money wasting. This course will indeed help in assuring your workers that their working environment is safe and will eliminate your and your colleague's worry about health and safety at work. 
<h3>Who is the course for?</h3>
<ul>
<li>Business professionals who need to learn about workplace health and safety methods</li>
<li>People who have an interest in knowing how to handle health and safety</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Advanced Health and Safety at Workplace course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Businessmen</li>
<li>Entrepreneur</li>
<li>Human Resource Manager</li>
<li>Life Coach</li>
<li>Mentor.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Basics of Health and Safety</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Health and Safety Related Accidents and ill-health</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Health and Safety in The workplace</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Workplace Hazards</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing health and safety in Workplace</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Legal Responsibilities and Requirements</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>RIDDOR - Reporting of accidents and incidents</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Safety at Workplace</td>
				</tr>
								<tr>
					<td></td>
					<td>Why Workplace Health &amp; Safety are Important</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>It Takes Team Effort!</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Some Rules are Compulsory</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Rewarding Compliance</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>You Need a Backup Plan Always</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dealing with Issues and Concerns</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Deal with Noncompliance</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Remember What the Workplace is for</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Make Your Workplace a Good Place</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conflict Resolution</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Are Dress Codes Appropriate?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Minimizing Distractions</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>People Who Work After Hours</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Your Fire Safety Plan</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Being Organized</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Plan for Emergencies</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Promoting a Safe Environment</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Do You Need Security Guards?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Special Situations: The Handicapped</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Developing a Safety Manual</td>
				</tr>
								<tr>
					<td></td>
					<td>Setting the Stage</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Safety Procedures Basics</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Flowcharting</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Gathering Information</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Procedure Writing</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Honing the Draft Procedure</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Some Other Methods</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Advanced Health and Safety at Workplace</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Advanced Health and Safety at Workplace</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificates and Transcripts</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

First Aid At Work

Health & Safety Awareness

Workplace Health & Safety

Health & Safety

Working Safely

Health & Safety At Work

Advanced Health and Safety at Workplace

<div>
	<h3>Description:</h3>
Outlook helps you communicate faster with more ways to organize your professional email, contacts, and calendar. Learn about Outlook 2007 features, support options, and tips to help you get more out of your email. In this Microsoft Office 2007 Outlook Beginners - Complete Video Course you will learn the basic components and functions of Microsoft Outlook 2007. You will be introduced with Outlook 2007 Window. It will provide you with an overview of the features and functions of Microsoft Office Outlook 2007. You will learn to connect to your primary e-mail account, troubleshoot the startup wizard, personalize your outlook workspace, explore the advanced toolbar, work in the contact window, save and update contact information, and more. This basic series is designed for them who want to learn beginning-level Outlook 2007 skills. So, if you are interested to learn all the basics of Microsoft Office Outlook 2007, then you should join this course now.
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3>Who is this Course for?</h3>
Microsoft Office 2007 Outlook Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Microsoft Office 2007 Outlook Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Getting Started</td>
				</tr>
								<tr>
					<td></td>
					<td>The Program Window</td>
					<td>FREE </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Outlook Today</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting Help</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">E-mail</td>
				</tr>
								<tr>
					<td></td>
					<td>E-mail Accounts</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating and Sending E-mail Messages</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating and Sending E-mail Messages</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Working with Messages</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Attachments</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">E-mail Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Message Options</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td></td>
					<td>E-mail Security</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Junk E-mail</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Search Folders</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Printing Messages</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td colspan="4">Contact Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Contacts</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Distribution Lists</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Electronic Business Cards</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td colspan="4"> Tasks</td>
				</tr>
								<tr>
					<td></td>
					<td>Working with Tasks</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Tasks</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Appointments and Events</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating and Sending Appointments</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Modifying Appointments</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Calendar Views</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Events</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td colspan="4">Meeting Requests and Responses</td>
				</tr>
								<tr>
					<td></td>
					<td>Meeting Requests</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Meeting Request Responses</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Meeting Responses</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Microsoft Office 2007 Outlook Beginners - Complete Video Course</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Microsoft Office 2007 Outlook Beginners - Complete Video Course</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Microsoft Office

Microsoft Office 2007 Outlook Beginners - Complete Video Course

<div>
	<blockquote>Are you someone who is in the business industry and is part of the management? Or are you someone who has the potential to become part of the executive team? Or do you want to become one in the future? If one of these situations you are in, then you will surely benefit from this.</blockquote>
<h3>Description: </h3>
Management is important in the organisation of any business or institution. To be able to be an expert in this field, you have to acquire the right skills. In this course, you will be learning about how managers must be developed and what skills they need. Strategies and the importance of management will be thoroughly discussed. Learning about the roles and competencies of a manager will be taught. This will help you understand that development for managers is a never-ending process and you will be able to apply what you've learned to your organization.
<h3>Who is the course for?</h3>
<ul>
<li>Professionals who are in the top management or supervisory positions.</li>
<li>People who have the interest to know and acquire management skills.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Advanced Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Businessmen</li>
<li>Entrepreneur</li>
<li>Manager</li>
<li>Supervisor</li>
<li>Team Leader.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Organizational Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Managers are Made, Not Born</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Create a Management Track</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Define and Build Comptencies</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Managers Learn by Being Managed Well</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Provide Tools</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Provide Support</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Identify Strong Candidates Early</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Clearly Define the Management Track</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Empower New Managers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Provide Growth Opportunities</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Designing Your Organizational Structure</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Operations Management</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Financial Terms</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting the Right People in Place</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting Your Product Together</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building a Corporate Brand</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Marketing Your Product</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Selling Your Product</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Planning for the Future</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Goal Setting and Goal Getting</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Succession Planning 101</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Your Money</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ethics 101</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building a Strong Customer Care Team</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Training Employees for Success</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Leadership Essentials</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Process Management</td>
				</tr>
								<tr>
					<td></td>
					<td>The Fundamentals of Business Process Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Defining Business Process Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Business Process Life Cycle</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Vision Phase</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Design Phase</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Modeling Phase</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Execution Phase</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Monitoring Phase</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Optimizing Phase</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Leadership</td>
				</tr>
								<tr>
					<td></td>
					<td>About the Learning Organization</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Achieving Personal Mastery</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Analyzing Our Mental Models</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Achieving a Shared Vision</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Team Learning</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Systems Thinking</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Five Practices</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building Trust</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Change</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managers vs. Leaders</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Influence Strategies</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing Relationships</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Strategic Planning</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Doing Delegation Right</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Criteria for Useful Feedback</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Feedback Techniques</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Mastering Your Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Meeting Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pumping up a Presentation</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Ethics</td>
				</tr>
								<tr>
					<td></td>
					<td>What are Ethics?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Taking Your Moral Temperature</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Why Bother with Ethics?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Some Objective Ways of Looking at the World</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Does Ethical Mean?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Avoiding Ethical Dilemmas</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pitfalls and Excuses</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing an Office Code of Ethics</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>22 Keys to an Ethical Office</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Basic Decision Making Tools</td>
					<td> </td>
					<td> 01:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ethical Decision-Making Tools</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dilemmas with Company Policy</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dilemmas with Clients</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dilemmas and Supervisors</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What to Do When You Make a Mistake</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Taking Your Moral Temperature II</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4"> Activities</td>
				</tr>
								<tr>
					<td></td>
					<td>Advanced Management Diploma- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Advanced Management Diploma</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Advanced Management Diploma</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Master of Business Management (MBM)

Business Leadership

Diploma in Management Studies (DMS)

Business & Management

Institute of Leadership & Management (ILM)

Advanced Management Diploma

<div>
	<h3>Description: </h3>
Welcome to the Microsoft Outlook 2010 Advanced workshop. In this course, you will explore more advanced tasks in Outlook 2010, like customising your Outlook interface and your profile. You will learn how to use Word elements in your E-mails. This course explains some of the advanced e-mail, calendar, and task commands, as well as the Notes feature. Understand deeply about RSS feeds and how to manage and protect your Outlook data.
<h3>Who is the course for?</h3>
<ul>
<li>Professionals who want to learn about the advanced Microsoft functions and features.</li>
<li>People who have an interest in knowing all the essential Microsoft Outlook features.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds.</li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Microsoft Outlook 2010 Advanced Manual is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals:
<ul>
<li>Business</li>
<li>IT</li>
<li>Admin</li>
<li>Secretary</li>
<li>Project Management</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Microsoft Outlook 2010 Advanced Level</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Customizing Outlook</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Adding Word Elements to an E-mail</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Customizing Your Profile</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Advanced E-Mail Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Advanced Calendar Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Doing More with Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Using Notes</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Viewing RSS Feeds</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Managing Outlook Data, Part One</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Managing Outlook Data, Part Two</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Activities</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities-Microsoft Outlook 2010 Advanced Level</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam-Microsoft Outlook 2010 Advanced level</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam-Microsoft Outlook 2010 Advanced level</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Outlook

Microsoft Outlook 2010 Advanced Level

<div>
	<h3>Description:</h3>
Originally created in 1988, Photoshop has come a long way and become the industry titan in image editing. After acquisition of the software, the folks down at Adobe have been able to push the limits of this program and now with the help of this Adobe Photoshop CS3 Advanced Level, you can learn to utilize it too.
This course will help you learn about Adobe add-ons, utilize smart objects, discover web image applications and study advanced topics - like photography tools, colour tools and printing features. If you would like to learn about this software in more detail, then get this course immediately.
<h3>Learning Outcomes:</h3>
<ul>
<li>Understanding device central, opening it and choosing a device</li>
<li>Understanding plug-ins, reviewing installed plug-ins, accessing more plug-ins and using them</li>
<li>Opening and working with PDF documents in Photoshop, working with PDF documents, saving them, adding security controls and creating PDF presentation</li>
<li>Setting up your preferences, using adobe presets, opening the preset manager, saving and loading presents</li>
<li>Understanding smart objects, converting layers to smart objects, creating them via copying and from files</li>
<li>Editing smart object contents, replacing the contents, resizing objects and exporting smart objects</li>
<li>Saving for the Web, Optimizing JPEG and GIF Images, using zoomify options and creating rollovers</li>
<li>Creating simple frame animations, playing the frames, managing them, enhancing animation with tweening and saving animations</li>
<li>Utilizing slices in a variety of different ways</li>
<li>Using photomerge, understanding HDR and creating HDR images</li>
<li>Understanding Grayscale, converting images to grayscale, using spot colour, working with colour balance and variations</li>
<li>Soft proofing images, printing colour separations, creating contact sheet and picture package</li>
</ul>
<h3> Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3>Who is this Course for?</h3>
Adobe Photoshop CS3 Advanced Level is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Adobe Photoshop CS3 Advanced Level is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Add-Ons to Adobe</td>
				</tr>
								<tr>
					<td></td>
					<td>Using Device Central</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Working with Plug-ins</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Photoshop and PDF Documents</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Photoshop Options</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Smart Objects</td>
				</tr>
								<tr>
					<td></td>
					<td>Basics of Smart Objects</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Editing Smart Objects</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Web Images</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating Web Images</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating Frame Animations</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Using Slices</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Advanced Topics</td>
				</tr>
								<tr>
					<td></td>
					<td>Advanced Photography Tools</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Advanced Color Tools</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Advanced Printing Features</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Adobe Photoshop CS3 Advanced Level</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Adobe Photoshop CS3 Advanced Level</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Adobe Photoshop

Computer Skills

Adobe XD

Adobe Premiere Pro

Adobe After Effects

Adobe Photoshop CS3 Advanced Level

<div>
	<h3>Description: </h3>
Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management. 
<h3>Who is the course for?</h3>
<ul>
<li>Business professionals who want to understand the importance of customer relationship</li>
<li>People who are interested in learning more about customer relationship management</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Call Center Agent</li>
<li>Concierge</li>
<li>Client Relations Associate</li>
<li>Customer Service Representative</li>
<li>Front Desk Associate/Receptionist</li>
<li>Member Service Specialist</li>
<li>Patient Care Coordinator.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Relationship with Customers</td>
				</tr>
								<tr>
					<td></td>
					<td>Good Customer Relationship - Why is it Important?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Your Customers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Calculate Customer's Lifetime Value</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Keep Your Customers Happy?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Get Your Customers to Say 'Wow!'</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Proven Methods of Customer Retention</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Art of Customer Follow-up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Loyalty Marketing Program</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Promotional Items to Enhance Customer Relations</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Handling Customer's Complaints</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Deal with Difficult Customers</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Introducing the Seven Deadly Sins of Customer Service!</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Relationship Management (CRM) Software - The Benefits</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Choosing a CRM Program</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service over the Phone</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Customer Relations and Dealing</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - The Right Attitude Starts with You</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Stress Management (Internal Stressors)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Stress Management (External Stressors)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Transactional Analysis</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Why are Some Customers Difficult</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Dealing with the Customer Over the Phone</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Dealing with the Customer In Person</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Sensitivity in Dealing with Customers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Scenarios of Dealing with a Difficult Customer</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Following up With a Customer Once You Have Addressed Their Issue</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Advanced Diploma in Customer Relationship Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Advanced Diploma in Customer Relationship Management</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Customer Care

Online Course Marketing

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Experience Management

Advanced Diploma in Customer Relationship Management

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"> </div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will: <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Aims:&nbsp;To develop the exercise professional&rsquo;s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.Outcome:&nbsp;You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.Qualification Structure:<ol start="1" type="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Learners will cover:<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Key mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The relationships between mental health, society and lifestyle</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Legislation and government policy relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The role of national organisations relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to motivate and support individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the effectiveness of a range of mental health interventions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions</li></ul></ol><div fr-original-style="" style="box-sizing: border-box;">Entry Requirements:</div><div fr-original-style="" style="box-sizing: border-box;">We recommend you hold an Exercise Referral Qualification</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Assessments:</div>Theory paperResearch worksheetAnalysis taskKnowledge questionsProgramme designProgramme deliveryProfessional discussion (programme delivery)Evaluation of programme delivery</div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> </div>

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.
Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.
Qualification Structure:
Learners will cover:
Key mental health conditions
The relationships between mental health, society and lifestyle
Legislation and government policy relating to mental health
The role of national organisations relating to mental health
Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions
How to motivate and support individuals with mental health conditions
How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity
How to evaluate the effectiveness of a range of mental health interventions
How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions
Entry Requirements:We recommend you hold an Exercise Referral QualificationAssessments:
Theory paper
Research worksheet
Analysis task
Knowledge questions
Programme design
Programme delivery
Professional discussion (programme delivery)
Evaluation of programme delivery

Platinum Training Institute

Physical Activity

Health

Mental Health

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.

Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.

YMCA Level 4 Certificate in Delivering Physical Activity for Individuals with Mental Health Conditions

Everything is energy. This is a simple scientific fact. When our energy is flowing and we are in harmony with ourselves, our world reflects this same harmony. Yet so few of us work in harmony with our energies. We question why we suffer the same problems over and over again. We wonder why we work on ourselves yet still don't seem to see the progress we would like. 
The answer could well lie within your energy.
There are seven main energy centres, or chakras, within our personal energy field that govern different areas of your life. In cleansing and healing each chakra, you open yourself up to cleansing and healing the associated aspect of your life. You clear physical and emotional blocks to free your energies to flow and bring in success, joy, and love. 
As you progress through this 9-week energy healing journey, you will learn about each chakra. You will discover where each one is located in your energetic body as well as what each is associated with so you can connect with that chakra more effectively. You'll discover how your chakras are affecting your health, your relationships, your career, and all other areas of your life. 
Each workshop will start by reflecting on your experience so far and thinking about what you would like to achieve over the next seven days.
We will cover various exercises and activities in the session for you to do throughout the week to continue to work with your energies. You can choose what  you would like to do moving forward to support each chakra. In addition, there are daily journal prompts for you to do first thing in the morning and last thing at night. This is your opportunity to note down your experiences and insights and explore the energy of each chakra in more depth. 
You can do the same activities all week or you can switch things up and do something different every day. This is YOUR journey, so choose what feels right to you. 
If you’re still unsure which ones to do, Thea is available via email for guidance throughout the week. 
In the first week, we will assess your current state of being to establish the baseline you’re working from. This is where you see where you are in this moment so you can compare your progress at the end of the course.  This week is also a useful introduction to establishing the routine you’re going to follow throughout the course. It will help you develop the habit of journaling morning and night and deciding when is good for you to do your chosen activities. You may like to do these first thing in the morning before or after journaling; at some point during the day when you have some time to yourself; or in the evening before you reflect on your day in the journal. 
The second week of the course is when we progress to working with the chakras, starting with the root chakra. We will spend a week connecting with the root chakra and working to free up any blocked or stagnant energy so it’s clear and the energy flowing before you move on to the sacral. After a week with the sacral chakra, we’ll then move up to the solar plexus and so on and so on. 
In the ninth and final week of the course you’ll reflect on your progress and look at the changes you’ve experienced over the past few weeks. You’ll check in with each chakra and notice how it feels now compared to when you started. You’ll be given exercises you can do moving forward to keep you connected to your personal flow of energy so you can identify and clear any blocks before they can cause any problems. 
When you’ve finished, you may feel there’s more work you need to do. Replays will be available to all attendees, so you can go back and focus on the chakra(s) you think need extra support or simply go back to the beginning and start the process all over again!
Everyone who signs up for the course will receive a free copy of the accompanying workbook so they have a personal record of their experience of the course. 

Neptune's Daughter Ltd

Online Course Creation

Holistic Therapy

Spiritual Healing

Energy Healing

Online Education

Join author Thea Faye in this nine week energy healing course. Clear your chakras, raise your vibration and enjoy holistic harmony and wellbeing! Each attendee will receive a FREE accompanying workbook. 

My Nine Week Energy Healing Journey - An online series of workshops

A Retreat in Daily Life is a way to find something of what you might experience on a residential retreat, with the difference being that you are at home, and the prayer experience is woven into the rhythm of your ordinary life.&nbsp; The&nbsp;Contemplative at Home Retreat in Daily Life involves two components:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Six days per week : Thirty to Forty-five minutes of daily personal prayer, with suggested meditations and reflection questions.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">One day per week : A&nbsp;two-hour Zoom call, to share with other pilgrims who are on retreat with you. Lissy hosts these sessions in a group spiritual direction format.&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Who is this for?</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">This retreat is suitable for anyone who has (or has had) some kind of practice of Christian prayer, and is ready to explore a bit more of their faith, their prayer life or their relationship with God.&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">This might be for you if you</div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would like to explore the contemplative prayer traditions of the Christian faith</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Are ready for something deeper in your relationship with God</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Hope to find God in new ways</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Would like some structure and support to help you reinstate a habit of daily prayer</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Would like to go away on retreat, but are unable to at the moment</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Enjoy&nbsp;Contemplative at Home meditations and want to connect&nbsp;with others who do as well</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Prayer Material</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Meditations from the Contemplative at Home archives are suggested for five days of the week, with an Examen or review practice on the sixth day of the week. Each week follows a slightly different theme.</div><div fr-original-style="" style="box-sizing: border-box;"> </div>Week One: Introduction to Contemplative Prayer / Establishing your RoutineWeek Two: Lectio Divina / Listening to ScriptureWeek Three: Imaginative Contemplation / Encoutering Jesus&nbsp;Week Four: Praying with the Psalms / My Life in GodPrompts for reflection are also provided. Most of the meditations are around twenty minutes in length, with a suggested 15 minutes after the audio&nbsp;meditation for journalling or reflecting on your prayer experience.&nbsp; Further Details and CommitmentThe times listed on the sign up link above reflect the time for the group calls. Please be aware of your local time zone. I work in the UK and times may be listed for GMT.&nbsp;&nbsp;There will be one call before the retreat begins, and one at the end of each week, for a total of 5 calls.&nbsp;There will be a maximum of six participants in the group. Please check that you are able to attend all of the group sessions before you apply.The daily prayer can be done at any time that suits you but, if you don&#39;t already have a 30-45 minute window of time devoted to prayer each day, do take some time to think about when you might fit it in, for example: will you wake up earlier? Will you do it at lunch time? in the evening? How realistic is this? &nbsp;Is there a place in your house where you could sit to pray? Will&nbsp;those you share space with will be able to respect your commitment to the retreat? This won&#39;t be for everyone, but for those who are drawn to take part in this prayer experience, I have no doubt that it will be a positive and enriching time. I am really looking forward to sharing this space with you.&nbsp;

Contemplative at Home

Contemplative at Home Retreat in Daily Life

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forThe primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.OverviewAfter completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centreThe course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions Applicable standards Raised Floor guidelines Signal Reference Grid, grounding of racks Disability act and regulations Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards Light fixture types and placement Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level ATS and STS systems Redundancy levels and techniques Three-phase and single-phase usage Power distribution options within the computer room Power cabling versus bus bar trunking Bonding versus grounding Common Mode Noise and isolation transformers Distribution boards, form factors and IP-protection grades Power quality guidelines Real power versus apparent power How to size and calculate load in the data centre Generators Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option Battery types, correct selection and testing Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements Sources of EMF Effects of EMF on human health and equipment (H)EMP Standards EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria Security considerations Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations Cooling measurement units and conversion rates Sensible and latent heat definitions Differences between comfort and precision cooling Overview of different air conditioner technologies Raised floor versus non-raised floor cooling Placement of air conditioner units and limitations to be observed Supplemental cooling options Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System Planning considerations Copper and Fiber cable technology and standards ANSI/TIA-942 Cabling hierarchy and recommendations Testing and verification SAN storage cabling Network redundancy Building-to-building connectivity Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression Detection systems Various total flooding fire suppression techniques and systems, their benefits and disadvantages Handheld extinguishers Signage and safety Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements EMS versus BMS Water leak detection systems Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers Physical, infrastructure and organisational security Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme Recommended labelling practices Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions Calculation models The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4> Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.</div>

Nexus Human

IT Certifications

Construction Design & Management (CDM)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Professional (CDCP)

Bromley

MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, ECS Health &amp; Safety Courses&nbsp;and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Kent.<a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Learn More @ MJ Electrical Training &gt;&gt;</a>Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core DayAre you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.Why is the ECS Labourer Card Important?The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.Pathways to the ECS Labourer CardMJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:1.&nbsp;Route One: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.2.&nbsp;Route Two: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety ExemptionThe SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.Who Should Take This Course?The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul>Benefits of the SPA Health &amp; Safety Core Day<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Comprehensive Training: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;">Flexible Learning: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;">Certification: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul>Further Opportunities with the ECS Labourer CardObtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul>To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul>Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.Verify and Stay UpdatedWhile every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.ConclusionTaking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!&nbsp;

MJ Electrical Training 

Construction Industry Scheme (CIS)

City & Guilds

Electrical Testing

Wiring Regulations

Electrical Installation

Electrical Inspection & Testing

ECS Health & Safety Course with MJ Electrical Training. Available every week, use this course to complete the application process when applying for an ECS Labourers Card. 

ECS Card Health & Safety Course Kent

MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, ECS Health &amp; Safety Courses&nbsp;and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly.<a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Learn More @ MJ Electrical Training &gt;&gt;</a>Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core DayAre you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.Why is the ECS Labourer Card Important?The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.Pathways to the ECS Labourer CardMJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:1.&nbsp;Route One: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.2.&nbsp;Route Two: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety ExemptionThe SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.Who Should Take This Course?The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul>Benefits of the SPA Health &amp; Safety Core Day<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Comprehensive Training: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;">Flexible Learning: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;">Certification: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul>Further Opportunities with the ECS Labourer CardObtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul>To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul>Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.Verify and Stay UpdatedWhile every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.ConclusionTaking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!&nbsp;

ECS Card Health & Safety Course Bromley

MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, ECS Health &amp; Safety Courses&nbsp;and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Dover.<a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Learn More @ MJ Electrical Training &gt;&gt;</a>Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core DayAre you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.Why is the ECS Labourer Card Important?The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.Pathways to the ECS Labourer CardMJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:1.&nbsp;Route One: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.2.&nbsp;Route Two: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety ExemptionThe SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.Who Should Take This Course?The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul>Benefits of the SPA Health &amp; Safety Core Day<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Comprehensive Training: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;">Flexible Learning: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;">Certification: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul>Further Opportunities with the ECS Labourer CardObtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul>To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul>Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.Verify and Stay UpdatedWhile every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.ConclusionTaking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!&nbsp;

ECS Card Health & Safety Course Dover

ECS Card Health & Safety Course Liverpool



Bayfield Training and the University of Cambridge Department of Land Economy
This prestigious eight-week online Real Estate course is suitable for modellers new to Real Estate and experienced Real Estate Analysts looking to formalise their skill set. This course will equip you with skills to start building your own financial models and the certificate will give your employers and colleagues reassurance of your expertise.
If you want to enhance your financial modelling skills over an extended period, the Real Estate Financial Modelling Certificate is the course for you.
This online real estate course has been put together exclusively for the Real Estate Financial Modelling certificate, using state of the art digital resources such as animations, video-steps, digital whiteboard and video-interactions as well as the spreadsheets, text based resources and tutor contact you would expect from any of Bayfield Training’s classroom based courses.
 Assessment is in the form of a guided model build exercise and written model appraisal. Participants benefit from an additional months access to the course platform after submission of the assessment.


On this course you will:
Become a competent model builder, building Real Estate Financial Models from scratch
Learn tricks and concepts from financial modelling experts with decades of experience in practice and academia
Learn how to use Real Estate Financial Models to make informed investment decisions
Learn at a consistent pace over 8 weeks allowing you to take the time to fully grasp this important skill
This course is suitable for:
Chartered Surveyors
Asset Managers
Financial Controllers
Financial Analysts
Investment Managers
Property Managers
Real Estate Students/Recent Graduates
Course Outline:
Module 1 - Economic Context
Introduction to Real Estate Asset Modelling and how it relates to and is distinct from Econometric Models.
Introduction to Real Estate Asset Modelling and how it relates to and is distinct from Econometric Models.
Why Real Estate Asset Modelling is important
Understanding the occupier, asset and development markets and the relevant modelling approaches for each
Real Estate Sub-Sector Key Performance Indicators
Introduction to conventional valuations and financial mathematics
Understanding and minimising errors in Financial Models


Module 2 - Cash Flow Fundamentals
Constructing a financial model from first principles.
Understanding all the components of a basic cash flow model
Understand why Corporate Finance Models and Real Estate Models are different
Financial Model Design
Making the link between valuations, income mathematics and discounted cash flows
Internal Rate of Return, Net Present Value,Worth and other metrics
Features and techniques to aid fast model building


Module 3 - Developing the Cash Flow
Adapting financial models for different periodicities and building rent functions for different rent behaviour.
Understanding how leases vary with respect to rent over time: Rent Reviews, Break Clauses, Rent Free Periods, Lease Expiries etc.
Developing the concept of a Rent Function in Excel
Logic mathematics and Logic functions
Projecting rent to adapt to different lease contracts and growth patterns
Alternative solutions to Logic functions
Comparative analysis of lease structures in different jurisdictions and adapting financial models


Module 4 - Real Estate Data
Understanding the different sources of data, constructing basic time series models and recognising basic patterns.
Key Property market indicators
Characteristics and application of key input metrics for Real Estate Appraisals
Understanding the eight components of Real Estate Price Dynamics
Awareness of the different sources of data
Reading and using general property market reports
Constructing basic time series models and recognising basic patterns


Module 5 - Development Appraisals
Constructing a development appraisal from first principles and understanding development return metrics.
Understanding the key components of a development project
Understanding the difference between development and investment appraisals
Residual Appraisals and Profit Calculations
Cost orientated cash flows and phased sales
Cumulative construction cost patterns: incidental, fixed, loaded and S-curve
Development return metrics and Modified IRRs


Module 6 - Multi-let Cash Flows
Constructing an advanced multi-let cash flow model and learn different techniques to build flexible rent functions.
Multi-let and portfolio model design principles
Building complex date functions and date series
The three multi-let rent projection techniques
Perpendicular Rent Functions
Incorporate advanced rent adjustments into the Rent Function
Incorporate sector and period varying rental growth rates
Simplifying OPEX and CAPEX projections
Discounting techniques on complex and volatile cash flows


Module 7 - Project Finance
Constructing a flexible Real Estate Debt Finance model.
Revision of the Mathematics of amortisation and debt finance
Basic senior debt models and geared net cash flow
LTV, IRR and Interest Rate Dynamics
Flexible term, repayment options and deferred interest
Loan covenant tests
Understanding different tranches of debt
Understanding how complex debt structures impact the returns to different parties


Module 8 - Model Interpretation and Risk Analysis
Learn how to read, analyse and report on real estate financial models.
Understand how to read models and develop an investment narrative
Visualise model outputs using graph functions, conditional formatting, dynamic symbols and dashboards
Learn how to use built-in Sensitivity, Scenario Analysis tools and third-party add-ins
Learn how to construct varied project scenarios in a systematic way
Introduction to Monte Carlo Analysis and VBA
Optimising sale dates and other parameters
Create well written, attractive and persuasive reports


Included in the Course
Bayfield Training and University of Cambridge Accredited Certificate & LinkedIn Proficiency Badge
64 CPD Hours
1 Month Post-Course Access to the Digital Platform - 12 Months Post-Course Access to the Platform can be purchased for an additional fee
Course Files
Q&A Webinars and Guest Speaker Webinars
Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers


2024 Cohort Dates Include:
3rd June to 29th July
5th August to 25th September 2024
30th September to 25th November


For more information, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Real Estate Finance

Financial Modelling

Microsoft Excel

Professional Development

Continuous Professional Development (CPD)

University of Cambridge & Bayfield Training - Real Estate Financial Modelling Certificate (Online Self-Study)

67170 Courses

Microsoft Outlook 2007 Advanced Level

By John Academy

Organisational Skills Course

By John Academy

Professional Human Resource Management Training

By John Academy

Microsoft PowerPoint 2007 Advanced Level

By John Academy

Advanced Health and Safety at Workplace

By John Academy

Microsoft Office 2007 Outlook Beginners - Complete Video Course

By John Academy

Advanced Management Diploma

By John Academy

Microsoft Outlook 2010 Advanced Level

By John Academy

Adobe Photoshop CS3 Advanced Level

By John Academy

Advanced Diploma in Customer Relationship Management

By John Academy

Search By Location