1123 Courses

Before you can effective lead others, you must first lead yourself. This 12 module program will help you develop in the following areas: Self Knowledge & Emotional Intelligence Identifying your strengths and building on them Values and Personal Mission Statement Self-motivation and personal goals Taking personal responsibility Discovering your purpose Authentic leadership and influencing others

We Deliver Neonatal, Paediatric & Adult Intensive Care Nurse Training Programmes Face to face clinical skills training is supported by our platform which provides relatable and impactful content that helps nurses develop their leadership skills, embed their learning and earn certified CPD. See course content. Available World-Wide Delivered by prominent nurse educators and senior current ICU doctors with global experience in public and private healthcare We take pride in uplifting capabilities, inspiring the nursing workforce and improving patient care -------------------------------------------------------------------------------- OVERVIEW THEORETICAL KNOWLEDGE, CLINICAL SKILLS & COMPETENCIES 1. NICU Intensive Care Nurse Training This course will provide: * Development of foundation to deeper theoretical knowledge and skills within various topics in critical care * Demonstration of application of knowledge and understanding in practice * Problem solving through critical analysis and evaluation of complex situations * Maintaining quality care and positive patient experience * Proactively manage problems, issues and challenges as they present * Workforce management * Risk management skills * Decision making skills Course Structure: * On the first day the participants will be allocated to groups in order to facilitate the practical skills teaching. The participants are encouraged to utilise this group for study purposes throughout this course. * Each group will be allocated a senior nurse coach who will be their point of contact for queries and provide support throughout the course and for a period after the course has finished, until the participants have achieved their competencies in their respective place of work. * Each participant will be given a workbook populated with competencies for each of the 7 topics within NICU. This workbook will provide guidance and it is intended for the participants to use it in their clinical practice. The participants will require a senior nurse allocated to them locally in their respective hospital who can oversee the application of the gained knowledge in practice. The participants will be assessed throughout the course via: * Active participation * Simulation in applying knowledge during workshops and practical sessions * Completion of workbook and record achievements * Reflective practice Contact us for a full training schedule -------------------------------------------------------------------------------- 2. PICU Intensive Care Nurse Training This course will provide: * Development of foundation to deeper theoretical knowledge and skills within various topics in critical care * Demonstration of application of knowledge and understanding in practice * Problem solving through critical analysis and evaluation of complex situations * Maintaining quality care and positive patient experience * Proactively manage problems, issues and challenges as they present * Workforce management * Risk management skills * Decision making skills Course Structure: * On the first day the participants will be allocated to groups in order to facilitate the practical skills teaching. The participants are encouraged to utilise this group for study purposes throughout this course. * Each group will be allocated a senior nurse coach who will be their point of contact for queries and provide support throughout the course and for a period after the course has finished, until the participants have achieved their competencies in their respective place of work. * Each participant will be given a workbook populated with competencies for each of the 12 topics within PICU. This workbook will provide guidance and it is intended for the participants to use it in their clinical practice. The participants will require a senior nurse allocated to them locally in their respective hospital who can oversee the application of the gained knowledge in practice The participants will be assessed throughout the course via: * Active participation * Simulation in applying knowledge during workshops and practical sessions * Completion of workbook and record achievements * Reflective practice Contact us for a full training schedule -------------------------------------------------------------------------------- 3. AICU Intensive Care Nurse Training This course will provide: * Development of foundation to deeper theoretical knowledge and skills within various topics in critical care * Demonstration of application of knowledge and understanding in practice * Problem solving through critical analysis and evaluation of complex situations * Maintaining quality care and positive patient experience * Proactively manage problems, issues and challenges as they present * Workforce management: safe staffing levels, utilising skill mix, safe and effective patient care * Ability to assess the complex patient in the ICU * Rehabilitation and recovery planning for ICU patients * Risk management skills * Decision making skills Course Structure: * On the first day the participants will be allocated to groups in order to facilitate the practical skills teaching. The participants are encouraged to utilise this group for study purposes throughout this course. * Each group will be allocated a senior nurse coach who will be their point of contact for queries and provide support throughout the course and for a period after the course has finished, until the participants have achieved their competencies in their respective place of work. * Each participant will be given a workbook populated with competencies for each of the 13 topics within adult critical care. This workbook will provide guidance and it is intended for the participants to use it in their clinical practice. The participants will require a senior nurse allocated to them locally in their respective hospital who can oversee the application of the gained knowledge in practice. -------------------------------------------------------------------------------- COURSE CONTENT The content helps nurses succeed in gaining essential skills to excel in day-to-day work activities, such as; communicating with colleagues and patients, conducting difficult conversations, knowing how to lead and motivate teams and problem solving. The content is mapped to the leadership requirements as stated by the UK Royal Colleges, including the Royal College of Nursing What is the role of leader? * Building and Leading Successful teams CPDwatch Building and Leading Successful teams * Building and Leading Successful teams * Leading with Values and Ethics CPDwatch Leading with Values and Ethics * Leading with Values and Ethics * watch Leadership Insights on Leading with Executive Presence * Leadership Insights on Leading with Executive Presence * watch Leadership Insights on Building & Leading Teams * Leadership Insights on Building & Leading Teams * watch Leadership Toolkit: Facilitating a Workshop * Leadership Toolkit: Facilitating a Workshop * watch Leadership Toolkit: Facilitating a Brainstorming Session * Leadership Toolkit: Facilitating a Brainstorming Session * watch Leadership Toolkit: Running a Team Debrief * Leadership Toolkit: Running a Team Debrief * watch The Characteristics of an Accountable Leader * The Characteristics of an Accountable Leader * Leading through Shared Vision CPDwatch Leading through Shared Vision * Leading through Shared Vision * watch Evaluating Your Management Style * Evaluating Your Management Style * watch The Adaptive Leader: Be an Iceberg * The Adaptive Leader: Be an Iceberg * The Collaborative Leader CPDwatch The Collaborative Leader * The Collaborative Leader * Leading through Problem Solving and Decision Making CPDwatch Leading through Problem Solving and Decision Making * Leading through Problem Solving and Decision Making * watch Leadership Insights on Leading Diversity * Leadership Insights on Leading Diversity * watch Leadership Insights on Judgment and Decisiveness * Leadership Insights on Judgment and Decisiveness * Leading with Judgment and Decisiveness CPDwatch Leading with Judgment and Decisiveness * Leading with Judgment and Decisiveness * Accountable Leadership CPDwatch Accountable Leadership * Accountable Leadership * watch Leadership Insights on Being Accountable * Leadership Insights on Being Accountable * watch Expert Insights on Networking & Building Relationships * Expert Insights on Networking & Building Relationships * watch Building Your Professional Network * Building Your Professional Network * watch Leadership Insights on Networking with your Peers * Leadership Insights on Networking with your Peers * watch Networking to Improve Leadership Effectiveness * Networking to Improve Leadership Effectiveness * watch Empowering Employees * Empowering Employees * read MIT Sloan Management Review on New Leader Transitions * MIT Sloan Management Review on New Leader Transitions * read All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence * All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence * read MIT Sloan Management Review on The Adaptive Leader * MIT Sloan Management Review on The Adaptive Leader * read MIT Sloan Management Review Article on Looking for Opportunity in the Midst of Crisis * MIT Sloan Management Review Article on Looking for Opportunity in the Midst of Crisis * read Executive Presence: The Art of Commanding Respect like a CEO, Second Edition * Executive Presence: The Art of Commanding Respect like a CEO, Second Edition * read MIT Sloan Management Review on Leader as Motivator * MIT Sloan Management Review on Leader as Motivator * listen The Accountable Leader: Developing Effective Leadership Through Managerial Accountability * The Accountable Leader: Developing Effective Leadership Through Managerial Accountability * listen From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership * From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership * listen Strategic Connections: The New Face of Networking in a Collaborative World * Strategic Connections: The New Face of Networking in a Collaborative World * listen The Courage Way: Leading and Living with Integrity * The Courage Way: Leading and Living with Integrity * listen Executive Presence: The Art of Commanding Respect Like a CEO * Executive Presence: The Art of Commanding Respect Like a CEO The importance of skillful communication * Leading across Cultures CPDwatch Leading across Cultures * Leading across Cultures * watch Leadership Insights on Setting and Managing Priorities * Leadership Insights on Setting and Managing Priorities * watch Expert Insights on Collaboration * Expert Insights on Collaboration * Becoming a Successful Collaborator CPDwatch Becoming a Successful Collaborator * Becoming a Successful Collaborator * Leading with Judgment and Decisiveness CPDwatch Leading with Judgment and Decisiveness * Leading with Judgment and Decisiveness * watch Managing Conflict across Cultures * Managing Conflict across Cultures * watch Managing Conflict in High Performance Teams * Managing Conflict in High Performance Teams * watch Leadership Insights on Conflict Management * Leadership Insights on Conflict Management * The Collaborative Leader CPDwatch The Collaborative Leader * The Collaborative Leader * watch Leadership Insights on Leading Across Cultures * Leadership Insights on Leading Across Cultures * Leading Diversity CPDwatch Leading Diversity * Leading Diversity * Encouraging Team Communication and Collaboration CPDwatch Encouraging Team Communication and Collaboration * Encouraging Team Communication and Collaboration * Navigating Challenging Situations with Diplomacy and Tact CPDwatch Navigating Challenging Situations with Diplomacy and Tact * Navigating Challenging Situations with Diplomacy and Tact * Facing Virtual Team Challenges CPDwatch Facing Virtual Team Challenges * Facing Virtual Team Challenges * watch Leadership Insights on Problem Solving & Decision Making * Leadership Insights on Problem Solving & Decision Making * watch Leadership Insights on Leading through Disruption * Leadership Insights on Leading through Disruption * watch Leadership Insights on Leading through Motivation * Leadership Insights on Leading through Motivation * Leading Others through Conflict CPDwatch Leading Others through Conflict * Leading Others through Conflict * Cultivating Cross-functional Team Collaboration CPDwatch Cultivating Cross-functional Team Collaboration * Cultivating Cross-functional Team Collaboration * watch Running a Team Debrief * Running a Team Debrief * watch Leaders Have to Be Human * Leaders Have to Be Human * watch Collaborating Beyond the Team * Collaborating Beyond the Team * watch How the Power of Listening Can Reveal Your Team's Motivating Tensions * How the Power of Listening Can Reveal Your Team's Motivating Tensions * read Successful Time Management: How to be Organized, Productive and Get Things Done * Successful Time Management: How to be Organized, Productive and Get Things Done * read Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships * Managing Conflict at Work: Understanding and Resolving Conflict for Productive Working Relationships * read Conflict Management * Conflict Management * read Committed Teams: Three Steps to Inspiring Passion and Performance * Committed Teams: Three Steps to Inspiring Passion and Performance * read Building the Team Organisation: How to Open Minds, Resolve Conflict, and Ensure Cooperation * Building the Team Organisation: How to Open Minds, Resolve Conflict, and Ensure Cooperation * read MIT Sloan Management Review on Problem Solving and Decision Making * MIT Sloan Management Review on Problem Solving and Decision Making * read Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done * Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done * read MIT Sloan Management Review on Negotiation * MIT Sloan Management Review on Negotiation * read 5 Critical Conversations to Talent Development: Tips, Tools & Intelligence for Developing Talent * 5 Critical Conversations to Talent Development: Tips, Tools & Intelligence for Developing Talent * read MIT Sloan Management Review on Developing People * MIT Sloan Management Review on Developing People * read MIT Sloan Management Review on Cross-Functional Collaboration * MIT Sloan Management Review on Cross-Functional Collaboration * listen Opening Doors to Teamwork and Collaboration: 4 Keys That Change Everything * Opening Doors to Teamwork and Collaboration: 4 Keys That Change Everything How to create and lead change * Contributing as a Virtual Team Member CPDwatch Contributing as a Virtual Team Member * Contributing as a Virtual Team Member * Leading Innovation CPDwatch Leading Innovation * Leading Innovation * Leading with Strategic Thinking CPDwatch Leading with Strategic Thinking * Leading with Strategic Thinking * watch Leadership Insights on Strategic Thinking * Leadership Insights on Strategic Thinking * Building and Leading Successful Teams CPDwatch Building and Leading Successful Teams * Building and Leading Successful Teams * watch Leadership Insights on Building & Leading Teams * Leadership Insights on Building & Leading Teams * Creating a Successful Business Execution Culture CPDwatch Creating a Successful Business Execution Culture * Creating a Successful Business Execution Culture * watch How to Build Trust in a Team * How to Build Trust in a Team * watch Leadership Insights on Leading Innovation * Leadership Insights on Leading Innovation * watch Leadership Insights on Leading a Culture of Execution * Leadership Insights on Leading a Culture of Execution * watch Leadership Insights on Leading through Change * Leadership Insights on Leading through Change * Leading through the Challenge of Change CPDwatch Leading through the Challenge of Change * Leading through the Challenge of Change * watch Leadership Insights on Leading Collaboratively * Leadership Insights on Leading Collaboratively * Facilitating Sustainable Change CPDwatch Facilitating Sustainable Change * Facilitating Sustainable Change * watch Disruptive Leadership * Disruptive Leadership * read Learning to Think Strategically * Learning to Think Strategically * read Leading with Strategic Thinking: Four Ways Effective Leaders Gain Insight, Drive Change, and Get Results * Leading with Strategic Thinking: Four Ways Effective Leaders Gain Insight, Drive Change, and Get Results * read Demystifying Strategic Thinking: Lessons from Leading CEOs * Demystifying Strategic Thinking: Lessons from Leading CEOs * read MIT Sloan Management Review on Building and Leading Teams * MIT Sloan Management Review on Building and Leading Teams * read Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams * Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams * read Managing and Leading People through Organizational Change: The Theory and Practice of Sustaining Change through People * Managing and Leading People through Organizational Change: The Theory and Practice of Sustaining Change through People * read The Effective Change Manager's Handbook: Essential Guidance to the Change Management Body of Knowledge * The Effective Change Manager's Handbook: Essential Guidance to the Change Management Body of Knowledge * read Choosing to Change: An Alternative Understanding of Change Management * Choosing to Change: An Alternative Understanding of Change Management Why leaders should possess emotional intelligence * Leading by Developing People CPDwatch Leading by Developing People * Leading by Developing People * watch Leadership Insights on Critical Thinking * Leadership Insights on Critical Thinking * watch Knowing When to Think Critically * Knowing When to Think Critically * Developing Your Critical Thinking and Cognitive Flexibility CPDwatch Developing Your Critical Thinking and Cognitive Flexibility * Developing Your Critical Thinking and Cognitive Flexibility * Leading through Setting and Managing Priorities CPDwatch Leading through Setting and Managing Priorities * Leading through Setting and Managing Priorities * watch Managing Priorities * Managing Priorities * watch Leadership Insights on Leading with Values & Ethics * Leadership Insights on Leading with Values & Ethics * The Collaborative Leader CPDwatch The Collaborative Leader * The Collaborative Leader * The Agile Leader CPDwatch The Agile Leader * The Agile Leader * watch Disruptive Leadership * Disruptive Leadership * Make The Time You Need: Get Organised CPDwatch Make The Time You Need: Get Organised * Make The Time You Need: Get Organised * watch Leadership Insights on Emotional Intelligence * Leadership Insights on Emotional Intelligence * Becoming an Emotionally Intelligent Leader CPDwatch Becoming an Emotionally Intelligent Leader * Becoming an Emotionally Intelligent Leader * Managing in a Crisis CPDwatch Managing in a Crisis * Managing in a Crisis * watch Planning Crisis Communications * Planning Crisis Communications * watch Crisis Management for Leaders * Crisis Management for Leaders * watch Take a Deep Breath and Manage Your Stress * Take a Deep Breath and Manage Your Stress * watch Being a Mindful Leader * Being a Mindful Leader * watch Overcome Emotional Feelings * Overcome Emotional Feelings * Managing Pressure and Stress to Optimise Your Performance CPDwatch Managing Pressure and Stress to Optimise Your Performance * Managing Pressure and Stress to Optimise Your Performance * watch Expert Insights on Managing Stress * Expert Insights on Managing Stress * watch Emotional Intelligence and Effective Leadership * Emotional Intelligence and Effective Leadership * watch Helping Your Team Work * Helping Your Team Work * watch Fair and Just Decision Making * Fair and Just Decision Making * read MIT Sloan Management Review on Setting and Managing Priorities * MIT Sloan Management Review on Setting and Managing Priorities * read Advances in Authentic and Ethical Leadership * Advances in Authentic and Ethical Leadership * read Resilient Organisations: How to Survive, Thrive and Create Opportunities Through Crisis and Change * Resilient Organisations: How to Survive, Thrive and Create Opportunities Through Crisis and Change * read 50 Activities For Managing Stress * 50 Activities For Managing Stress * read Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life * Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life * read Mindful Leadership: The 9 Ways to Self-Awareness, Transforming Yourself, and Inspiring Others * Mindful Leadership: The 9 Ways to Self-Awareness, Transforming Yourself, and Inspiring Others The significance of coaching in your career * Developing Successful Coaching Relationships CPDwatch Developing Successful Coaching Relationships * Developing Successful Coaching Relationships * watch Working on Shared Goals through Teaming * Working on Shared Goals through Teaming * watch Initiating a Coaching Relationship * Initiating a Coaching Relationship * watch Coaches Build Self-Confidence * Coaches Build Self-Confidence * watch Be a Better Coach * Be a Better Coach * watch Coaching Team Members * Coaching Team Members * Leading by Developing People CPDwatch Leading by Developing People * Leading by Developing People * watch Delivering Results While Developing People * Delivering Results While Developing People * watch How to Increase Engagement * How to Increase Engagement * watch Leadership Insights on Coaching * Leadership Insights on Coaching * watch Leadership Insights on Developing Women Leaders * Leadership Insights on Developing Women Leaders * watch Leadership Insights on Leading Collaboratively * Leadership Insights on Leading Collaboratively * watch Creating a Vision * Creating a Vision * watch Becoming A More Effective Delegator * Becoming A More Effective Delegator * read MIT Sloan Management Review on Leader as Coach Special Collection * MIT Sloan Management Review on Leader as Coach Special Collection * read Anytime Coaching: Unleashing Employee Performance, Second Edition * Anytime Coaching: Unleashing Employee Performance, Second Edition * read Coaching and Mentoring: Practical Techniques for Developing Learning and Performance, Third Edition * Coaching and Mentoring: Practical Techniques for Developing Learning and Performance, Third Edition * read The Extraordinary Coach: How the Best Leaders Help Others Grow * The Extraordinary Coach: How the Best Leaders Help Others Grow * read Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People * Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People * read 100 Ways to Motivate Others: How Great Leaders Can Produce Insane Results without Driving People Crazy, Third Edition * 100 Ways to Motivate Others: How Great Leaders Can Produce Insane Results without Driving People Crazy, Third Edition * read Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done * Communicate Like a Leader: Connecting Strategically to Coach, Inspire, and Get Things Done * listen 50 Top Tools for Coaching: A Complete Toolkit for Developing and Empowering People, Third Edition * 50 Top Tools for Coaching: A Complete Toolkit for Developing and Empowering People, Third Edition

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. GETTING STARTED * Workshop Objectives * Action Plan WHAT ARE SOFT SKILLS? * Definition of Soft Skills * Empathy and the Emotional Intelligence Quotient * Professionalism * Learned vs. Inborn Traits * Practical Illustration COMMUNICATION * Ways We Communicate * Improving Nonverbal Communication * Listening * Openness and Honesty * Practical Illustration TEAM WORK * Identifying Capabilities * Get Into Your Role * Learn the Whole Process * The Power of Flow * Practical Illustration PROBLEM SOLVING * Define the Problem * Generate Alternative Solutions * Evaluate the Plans * Implementation and Re-Evaluation * Practical Illustration TIME MANAGEMENT * The Art of Scheduling * Prioritizing * Managing Distractions * The Multitasking Myth * Practical Illustration ATTITUDE AND WORK ETHIC * What Are You Working For? * Caring for Others vs Caring for Self * Building Trust * Work Is Its Own Reward * Practical Illustration ADAPTIBILITY/FLEXIBILITY * Getting Over the Good Old Days Syndrome * Changing to Manage Process * Changing to Manage People * Showing You?re Worth Your Weight in Adaptability * Practical Illustration SELF CONFIDENCE (OWNING IT) * Confident Traits * Self-Questionnaire * Sure-fire Self-Confidence Building Tactics * Build Up Others * Practical Illustration ABILITY TO LEARN * Wow, You Mean I?m Not Perfect? * Listen with an Open Mind * Analyze and Learn * Clear the Air and Don?t Hold Any Grudges * Practical Illustration NETWORKING * Redefine Need * Identifying Others? Interests * Reach Out * When to Back Off * Practical Illustration WRAPPING UP * Words From the Wise

Duration 3 Days 18 CPD hours This course is intended for This course is designed for project leaders, scrum masters, coaches, product owners, and team members who intend on taking the PMI-ACP© exam. Overview Upon successful completion of this course, you will know: ? Agile principles and practices that will enhance team productivity and improve customer satisfaction ? How to create transparent communication among stakeholders ? How to manage project's scope, schedule and budget in an Agile environment ? How to maximize business value and deliver most value early in the project ? How to build high-performing team ? How to plan at multiple levels and manage stakeholders' expectations ? How to detect, track and resolve risks in an Agile project This course provides participants with a solid foundation of the PMI-ACP© exam. Participants will be introduced to PMI Agile concepts and practices. INTRODUCTION TO THE PMI-ACP© COURSE AND EXAM AGILE PRINCIPLES AND MINDSET * Agile project Management Framework: * ? What is Agility * ? Agile Manifesto * ? Agile Principles * ? Agile Methodologies: Scrum, Kanban, Extreme programming (XP), Lean * ? Agile leadership * ? Agile process overview VALUE-DRIVEN DELIVERY * What is Value-driven delivery, how to deliver value early and minimize waste * Assessing Value - Return on Investment (ROI), net present value (NPV), Internal rate of return (IRR), earned value management, managing risk * Value Based prioritization ? Customer-Valued prioritization, prioritization schemes (Kano analysis, MoSCoW, relative prioritization / ranking * Delivering incrementally ? Minimal Viable Product (MVP), Minimal marketable Feature (MMF), Work In progress (WIP), WIP Limits, Bottlenecks, Cumulative Flow Diagram (CFD) * Contracting in Agile projects * Verification and validation STAKEHOLDER ENGAGEMENT * Identifying project stakeholders * Managing stakeholder engagement * Establishing a shared vision ? Agile chartering, Definition of 'Done' (DoD), Agile modelling, wireframes, personas * Communication Management ? face to face communication, two-way communication, knowledge sharing, information radiators, social media * Working collaboratively ? workshops, brainstorming, collaboration games * Interpersonal skills for Agile success ? emotional intelligence, active listening, facilitation, negotiation, conflict resolution, participatory decision making TEAM PERFORMANCE * Agile team roles * High-performing Agile teams ? stages of team development * Adaptive leadership * Creating collaborative team spaces ? co-located teams, osmotic communication, distributed teams * Tracking team performance in Agile teams ? burn charts, velocity ADAPTIVE PLANNING * Defining adaptive planning * Principles of Agile planning * Tools for sizing and estimating * Releases and Iterations planning PROBLEM DETECTION ?ND RESOLUTION * How problems impact a project * Detecting problems ? lead time and cycle time, defects, variance analysis, trend analysis, control limits * Managing projects threats and issues ? risk-adjusted backlog, risk severity, risk burndown graphs * Solving problems CONTINUOUS IMPROVEMENT * Multiple levels of improvement ? processes, product, people * Implementing continuous process improvement ? process tailoring, systems thinking, process analysis, value stream mapping, project pre-mortems * Working towards continuous product improvement ? product feedback loops and learning cycle * Leading continuous people improvement ? retrospectives, team self-assessments PMI-ACP© EXAM PREPARATION * PMI-ACP© Exam Particulars Overview * PMI-ACP© Exam Particulars * PMI-ACP© Candidate Requirements * PMI-ACP© Candidate Fees * PMI-ACP© Exam Application Process

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone engaged with teams or looking to live a more fulfilling life. Overview Upon successful completion of this course, participants will gain a new perspective on themselves and their emotions, and increase their value to society. In this course, participants will learn how beneficial becoming more self-aware can be and see how a highly self-aware person becomes more equipped to deal with daily life and its challenges. GETTING STARTED * Workshop Objectives * Action Plan WHAT IS THE SELF? * The Physical Self * The Emotional Self * The Mental Self * The Spiritual Self * Practical Illustration AWARENESS OF THE PHYSICAL SELF * Scanning * Progressive Relaxation * Physical Stressors * Exercise * Practical Illustration TIME MANAGEMENT * Organization * Goal Management * Priorities * Procrastination * Practical Illustration THE EMOTIONAL SELF * Validity of Emotions * Utility of Emotions * Emotional Arousal * Emotional Valence * Practical Illustration MOOD MANAGEMENT * Emotional Intelligence * Categories of Emotion * Increasing Arousal * Decreasing Arousal * Practical Illustration THE MENTAL SELF * Thinking Style * Learning Style * Personality * Stinking Thinking * Practical Illustration INTERPERSONAL AWARENESS * Addressing Different Thinking Styles * Addressing Different Learning Styles * Active Listening and Body Language * Transactional Analysis * Practical Illustration THE SPIRITUAL SELF * Mindfulness * Meditation * Cultivating Positivity * Gratitude * Practical Illustration LIMITATIONS OF SELF AWARENESS * Navel Gazing * Excessive Self Discipline * Developing Humility * Developing Empathy * Practical Illustration INDEPENDENCE VERSUS INTERDEPENDENCE * What is Interdependence? * Systems Theory * More Than the Sum of All Parts * Team Building * Practical Illustration WRAPPING UP * Words from the Wise ADDITIONAL COURSE DETAILS: Nexus Humans Improving Self Awareness training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Improving Self Awareness course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for project leaders, scrum masters, coaches, product owners, and team members who intend on taking the PMI-ACP© exam. This course provides participants with a foundation of the PMI-ACP© exam. Participants will be introduced to PMI Agile concepts and practices with banks of sample questions. PMI-ACP© EXAM PREPERATION * PMI-ACP© Exam Particulars Overview * PMI-ACP© Exam Particulars * PMI-ACP© Candidate Requirements * PMI-ACP© Candidate Fees * PMI-ACP© Exam Application Process CORE AGILE CONCEPTS * Core Agile Concepts Overview * Traditional Project Management Methodologies * Drawbacks of Waterfall Methodologies * Agile Approach * Empirical Process Control * Agile and Traditional Project Management * Choice of Methodologies/Frameworks * THE AGILE MANIFESTO * The Agile Manifesto Overview * Manifesto Contributors * Manifesto Values * Manifesto Principles COMMON AGILE METHODOLOGY ELEMENTS * Common Agile Methodology Elements Overview * Project (Product; Release) Initiation * Agile Planning * Iteration Planning and Executing PROJECT INITIATION * Project Initiation Overview * Determine Project Justifications and Metrics * Provide Value-Driven Delivery * Write Project Vision Statement * Create Project Charter * Identify Stakeholders and Leader/Coach * Form Project Team AGILE TEAMS AND TEAM SPACE * Agile Teams and Team Space Overview * Scrum Master/Coach * Product Owner/Customer * Team Members/Developers (XP) * Trackers and Testers * Other Roles * Team Space * Physical Space Recommendations AGILE PLANNING * Agile Planning Overview * Develop Epics and Stories * Create Stories * Non-Customer Facing Stories * Personas and Extreme Personas * Story Maps * Estimating Stories * Prioritizing Stories * Create Product Backlog * Create Product Roadmap * Conduct Release Planning * Create Parking Lot ITERATIONS/SPRINTS * Iterations/Sprints Overview * Velocity Determination * Iteration Planning Meeting * Iteration Planning Guidelines * Development * Testing * Daily Standup Meetings * Progress Tracking * Velocity Tracking INTERPERSONAL ASPECTS OF AGILE * Interpersonal Aspects of Agile Overview * Methodologies and Uncertainty * Coach/Scrum Master * Team Motivation * Soft Skills * Emotional Intelligence * Collaboration * Negotiations * Active listening * Conflict Resolution * Speed Leas? Model of Group Conflict * Conducting Retrospectives * Mindsets of Agile Coaches * Leadership Stages * Key Coaching Responsibilities AGILE METHODOLOGIES * Agile Methodologies Overview * XP and Scrum Terms * XP Terms and Concepts * XP Primary Practices * XP Corollary Practices * Scrum * Lean Software Development * Seven Principles of Lean * Seven Types of Muda * Responsibilities * Core Beliefs of Lean-Agile Software Development * Other Principles of Lean-Agile Software Development * Value Stream Mapping * Lean-Agile Software Development Portfolio Management ADDITIONAL COURSE DETAILS: Nexus Humans PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

A question of trust. Leadership implies followership. And that means trust. Because who's going to follow a leader they don't trust? This programme takes a values-driven approach to leadership. It gets current and aspiring leaders to hold up the mirror to themselves and to see their reflections as leaders of people. It asks them whether what they see justifies their view of themselves as leaders. It helps them understand just what it takes to be an effective leader. And it does so in a highly practical, constructive manner. It helps the course participants to truly understand the core skills of effective leadership. It focuses on the difference between leadership and management, defining what high performing teams do and how they do it. It helps people to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. And it explores concepts such as emotional intelligence, authentic leadership and the RAIV approach (relationships-achievement-independence-vocation) to help explore underlying values and use them to drive effective leadership. Because what worth do our values have unless we put them into practice? The course will help you: • Appreciate the key skills a leader needs to be effective • Understand what the organisation expects of you as a leader • Recognise your leadership style and the impact it has on others • Consider your role models - who inspires you? • See leadership from the 'followers' perspective - how do you like to be led? • Discover what holds you back - limiting beliefs • Examine your core values -do they support your ambition? • Explore the concept of Emotional Intelligence - how do we manage ourselves? • Discover how to lead through change • Explore the concept of 'Authentic Leadership' - consider how it can work for you • Practice some of the skills essential to motivating and influencing for success • Use the RAIV approach to generating enthusiasm and commitment • Plan how best to 'walk the leadership talk' - in your role, in your organisation Above all, this course will help you put theory into practice, values into actions, in a mature, considered, effective way. DAY 1 1 WELCOME AND INTRODUCTION * Participants are welcomed to the programme and invited to share their personal objectives and people challenges * Participants given an action plan template to complete throughout the workshop * Participants required to bring an inspirational quote to share with the group 2 WHAT IS LEADERSHIP? * The concept of 'leadership' * The role of a leader * Skills assessment for all participants# * Leadership v Management * Assess your team effectiveness 3 YOUR LEADERSHIP STYLE * Leadership questionnaire * You and your role models * Push v Pull styles of leadership * Empowerment v Control * Team goals and role profiling DAY 2 1 YOU, THE LEADER * Your core values * Your communication style * Situational leadership * The Emotional Bank Account * Buy Me Today 2 ARE YOU EMOTIONALLY INTELLIGENT? (EI) * What is emotional intelligence? * Self-assessment exercise * Manage your emotions * Nine strategies for promoting EI 3 LEADING THROUGH CHANGE * Identify the major changes affecting you / your team * Types of change * The roles of resistance * How safe are you to talk to? * Forcefield Analysis DAY 3 1 AUTHENTIC LEADERSHIP (AL) * What is AL? * Managing perceptions is managing their truth * A leadership challenge 2 MOTIVATING AND INFLUENCING FOR SUCCESS * What motivates you? * Motivational theory * Leading by example * Influencing skills required * Influencing styles * The influence challenge! 3 CREATING ENTHUSIASM AND COMMITMENT * The RAIV approach (relationships-achievement-independence-vocation) * Building self-worth * What drives your team? * Your leadership legacy * Your commitment to leadership

This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills. DAY ONE 1 CAN YOU SUCCEED BY YOURSELF? 2 RELATIONSHIP AWARENESS THEORY 3 THE STRENGTHS DEPLOYMENT INVENTORY / YOUR FACET5 PROFILE 4 BUILDING RAPPORT 5 INFLUENCING POWER BASES 6 ACTIVE LISTENING 7 BUILDING YOUR PERSONAL INTERNAL NETWORK 8 PERCEPTIONS 9 YOUR BRAND DAY TWO 3 PREPARING FOR CONFLICT 2 THE NEGOTIATION CONVERSATION 1 YOUR STAKEHOLDERS AND WHAT THEY WANT FROM YOU 4 INFLUENCING OTHERS 5 YOUR COMMUNICATION APPROACHES FOR SUCCESS 6 EMOTIONAL INTELLIGENCE 7 THE TRUST MODEL 8 KNOWING YOUR OUTCOMES

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: * Understand the business case for increasing prices * Take steps to research the market * Consider their customers' motivations * Use the six principles of influence * Identify and adapt for different personality styles * Assess their level of trust with customers * Build rapport rapidly with their customers and prospects 1 RAISING PRICES - KEYS TO SUCCESS * Understanding the business case * Researching the market * Assessing the value of your offering 2 UNDERSTANDING YOUR CUSTOMER BASE * Assessing your key accounts * What is your 'target' customer range? * Creating consistency in pricing approach 3 PLANNING THE INCREASE * Timing your implementation * Communication strategy * Elements of a good price increase letter 4 DEVELOPING INFLUENCING SKILLS * The Trust Equation * The six principles of influence * Discovering your customer's buying decisions 5 EMOTIONAL INTELLIGENCE AND PRICE INCREASES * The part emotion plays * Developing strategies for keeping calm * Handling your customer's responses 6 UNDERSTANDING DIFFERENT CUSTOMER STYLES * Discover your own style * Recognising behaviour traits in others * Adapting your approach to their style 7 PREPARING FOR CUSTOMER CONTACT * Preparing for specific customers * Anticipating their response * Dealing with challenging customers 8 FOLLOWING THROUGH * Maintaining a consistent approach * Resisting requests for discounts * Confirming the increase in writing

The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them. In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers. These characteristics make technical team leadership a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader. The objectives of this programme are to help participants: * understand the significance of leadership skills and their impact on team performance * review the key skills needed to be an effective, 'multi-dimensional' team leader and learn how to develop, adapt and apply them in practice * learn how to identify the preferred leadership style for the context and organisational culture and how to develop personal style versatility * understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance * gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 TECHNICAL TEAMS AND LEADERSHIP * What is a leader? * How much can leadership be learned? * The team environment and the impact of leadership skills * The characteristics of high performance teams and their leaders * Some useful models and theories of leadership explored * Types of leadership; choosing how to use leadership power * Evaluating personal leadership style; how to develop style flexibility 2 ESSENTIAL SKILLS FOR TEAM LEADERS * 3 key dimensions of effective leadership: inwards, outwards and upwards * Developing and promoting a 'team vision': strategic thinking skills * The vital role of communication skills and how to develop them * Understanding others; emotional intelligence skills * Being a visible leader; behavioural and influencing skills * Building effective relationships; the importance of trust and respect DAY TWO 3 LEADING INWARDS TO BUILD THE TEAM * The role of leadership in developing team performance * Understanding individuals in the team; recognising team role preferences * Managing conflict and promoting positive team dynamics * Setting standards, maintaining discipline and rewarding performance * Harnessing team potential: building motivation within the team * Promoting team learning; the team leader as coach / mentor 4 LEADING OUTWARDS AND UPWARDS TO SUPPORT THE TEAM * Negotiating realistic team goals; effective influencing skills * Gaining empowerment and support from the key stakeholders * Leading upwards: knowing when and how to take the initiative * Building team credibility within the organisation; helping the team deliver * Becoming an effective team player in leadership teams * Building and maintaining rapport with influential stakeholders