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Ten Soft Skills You Need

Ten Soft Skills You Need

By Nexus Human

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered Online

  • Full day

  • All levels

Description

Duration

1 Days

6 CPD hours

This course is intended for

This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict.

Overview

Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills.

In this course, participants will develop a core set of ten soft skills.

Getting Started

  • Workshop Objectives

  • Action Plan

What are Soft Skills?

  • Definition of Soft Skills

  • Empathy and the Emotional Intelligence Quotient

  • Professionalism

  • Learned vs. Inborn Traits

  • Practical Illustration

Communication

  • Ways We Communicate

  • Improving Nonverbal Communication

  • Listening

  • Openness and Honesty

  • Practical Illustration

Team Work

  • Identifying Capabilities

  • Get Into Your Role

  • Learn the Whole Process

  • The Power of Flow

  • Practical Illustration

Problem Solving

  • Define the Problem

  • Generate Alternative Solutions

  • Evaluate the Plans

  • Implementation and Re-Evaluation

  • Practical Illustration

Time Management

  • The Art of Scheduling

  • Prioritizing

  • Managing Distractions

  • The Multitasking Myth

  • Practical Illustration

Attitude and Work Ethic

  • What Are You Working For?

  • Caring for Others vs Caring for Self

  • Building Trust

  • Work Is Its Own Reward

  • Practical Illustration

Adaptibility/Flexibility

  • Getting Over the Good Old Days Syndrome

  • Changing to Manage Process

  • Changing to Manage People

  • Showing You?re Worth Your Weight in Adaptability

  • Practical Illustration

Self Confidence (Owning It)

  • Confident Traits

  • Self-Questionnaire

  • Sure-fire Self-Confidence Building Tactics

  • Build Up Others

  • Practical Illustration

Ability to Learn

  • Wow, You Mean I?m Not Perfect?

  • Listen with an Open Mind

  • Analyze and Learn

  • Clear the Air and Don?t Hold Any Grudges

  • Practical Illustration

Networking

  • Redefine Need

  • Identifying Others? Interests

  • Reach Out

  • When to Back Off

  • Practical Illustration

Wrapping Up

  • Words From the Wise

About The Provider

Nexus Human

Nexus Human, established over 20 years ago, stands as a pillar of excellence in the realm of IT and Business Skills Training and education in Ireland and the UK....

Read more about Nexus Human

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