Harpenden

<p>This workshop is very practical in its nature and aims to give delegates an opportunity to not only learn about the key aspects of successful bid writing, but to also put them into practice. The workshop helps delegates understand what is most important to buyers and how to successfully convey they proposition to them.</p><section>
                    <h3>1 Welcome and introductions</h3> <h3>2 The mindset of successful bid writing</h3><ul><li>The mindset needed for successful bid writing</li><li>Thinking from the buyer's perspective and not your own</li></ul> <h3>3 Decision making</h3><ul><li>The way buyers make decisions - rational and emotional</li><li>Understanding buying motives</li><li>Looking at how to present ideas against those motives</li><li>The idea of cognitive fluency</li><li>How to pitch an idea in a way that leads to a positive decision</li></ul> <h3>4 To bid or not to bid?</h3><ul><li>Writing a bid is a big commitment; a clear understanding of the chances of winning is required</li><li>Understanding of the implications of winning and the impact it will have on the organisation</li></ul> <h3>5 Understanding your value proposition</h3><ul><li>Framework to help identify unique proposition and how that fits in with the requirements of the bid</li></ul> <h3>6 The tender process</h3><ul><li>Understanding the process to enable a successful chance of winning the bid</li><li>Different types of tender processes</li><li>Evaluation of criteria and the impact on bid writing</li></ul> <h3>7 Writing skills</h3><ul><li>Different ways of writing and structuring bids to ensure their messages gets across well in a way that will be looked on favourably by the buyer</li></ul> <h3>8 Summarise</h3> <h3>9 Close</h3> 


                </section>

The In House Training Company

Bid Writing

Meeting Skills

Grant Writing

Presentation Skills

Business Writing

Bid writing (In-House)

<p>Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling.</p><p>A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business.</p>Through this experience, sales teams gain:<ul><li>Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded</li><li>Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles</li><li>An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience</li><li>A realisation of their very specific natural sales talents as individuals and as a team</li><li>A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do</li><li>An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all</li><li>Brand-new insights into working with and handling difficult people across all levels of authority</li><li>An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance</li><li>Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery</li></ul><section>
                    <h3>1 Introducing 'Natural Superheroes' for sales</h3><ul><li>What is a 'Natural Superhero'?</li><li>Defining emotional intelligence in the context of sales and why it is so important</li><li>Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically</li><li>Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting</li><li>Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling</li><li>Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless</li><li>How to take control of achieving the sales performance you really need and want for yourself and others</li><li>Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis</li></ul> <h3>2 Understanding yourself, your team members and your customers - using the Enneagram</h3><ul><li>Introducing the Enneagram and why it is so valuable to sales people and their clients</li><li>Exploring the 9 types of motivational drives and why people have different reasons for buying from you</li><li>Core types and wings - understanding the influence of other motivations either side of the core Enneagram type</li><li>How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance</li><li>The 3 levels of behaviour within your personal profile and that of your clients</li><li>Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team</li><li>How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results</li><li>How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance</li><li>How sales teams sabotage their own performance and that of other people within the team - and how to stop it</li><li>Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person?</li><li>How the Enneagram helps us in sustaining a truly great sales performance over time</li></ul> <h3>3 Why positive thinking alone doesn't work in sales</h3><ul><li>Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role</li><li>3 steps and exercises that naturally increase PMA</li><li>The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting</li><li>Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance</li></ul> <h3>4 Measuring success</h3><ul><li>How to measure the development of your individual profile as a sales person</li><li>Development planning and review</li><li>Into the future - how to continue your Natural Superhero development</li></ul> 


                </section>

Coaching Skills

Professional Selling Skills (PSS)

Master Your Emotions

Counselling Skills

Life Coaching

Life Coach Training

Sales superheros (In-House)

<p>Mindfulness is a practical technique for developing a greater sense of awareness and focus on the present moment. It is the opposite of mindlessness, meaning that actions and reactions become conscious and deliberate. It is an extremely useful tool for any busy work environment.</p><p>Currently being used by the likes of Google and Pepsi, mindfulness can be adopted within the workplace to reduce stress and anxiety, provide greater focus and clarity, improve leadership capabilities and enhance the general wellbeing of staff at all levels. This workshop has been developed for forward-thinking organisations wanting to make a real and sustainable commitment to improving workplace wellbeing and productivity.</p><p>This workshop will help you to understand the basic principles and benefits of mindfulness, and how it can be used in the workplace setting.</p><p>It will also enable you to develop techniques to alleviate overwhelming feelings of stress or anxiety, prepare for important or challenging meetings, and generally achieve a greater sense of focus, clarity and calm whilst dealing with a hectic schedule.</p>

Psychological Wellbeing Practitioner

Stress Management

Mindfulness

Wellbeing

Mental Health At Work

Mindfulness Teacher

Mindfulness - an introduction (In-House)

<p>This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help.</p>Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to:<ul><li>Increase their effectiveness through proper preparation</li><li>Construct attention-grabbing opening statements</li><li>Help potential clients feel comfortable agreeing to a meeting</li><li>Develop tactics for responding to difficult excuses and objections</li><li>Stress the benefits of a face-to-face consultation</li><li>Develop and enhance their questioning and listening skills</li><li>Prevent customers cancelling booked appointments</li></ul><section>
                    <h3>1 Introduction to appointment setting</h3><ul><li>Key trends that have changed the way people buy today - and will buy tomorrow</li><li>Why many sales people avoid picking up the phone</li><li>The difference that makes a difference - what makes a good appointment-maker?</li></ul> <h3>2 Before you pick up the telephone</h3><ul><li>It all starts with a plan...</li><li>Who and what to focus our attention</li><li>How much research should we undertake and why?</li><li>Setting primary and secondary objectives</li></ul> <h3>3 Making your approach</h3><ul><li>Key considerations</li><li>Every call is an opportunity - creating a positive mind-set</li><li>Using a structured approach</li><li>Using partnership language</li></ul> <h3>4 Gaining an insight into the customer's needs</h3><ul><li>How to quickly 'tune in' to your customers, so that you can serve them more easily</li><li>Developing speech patterns that put customers at their ease</li><li>Using effective questioning and listening skills</li><li>Finding and building pain points</li></ul> <h3>5 Dealing with excuses and objections</h3><ul><li>Pre-empting potential excuses</li><li>Developing techniques for responding to client objections</li><li>Keeping the door open for future contact</li></ul> <h3>6 Securing the appointment</h3><ul><li>Selling the benefits of a consultancy meeting</li><li>Techniques for avoiding cancelled appointments</li><li>Gaining commitment</li></ul> <h3>7 Action plans</h3><ul><li>Course summary and presentation of action plans</li></ul> 


                </section>

Office Skills & Productivity

Interview Skills

Appointment setting (In-House)

<p>This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition.</p><p>Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means:</p><p>In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time.</p><p>In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone.</p>This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes:<ul><li>Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion</li><li>Greater confidence, consistency and professionalism throughout the business development process</li><li>Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations</li><li>Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions</li><li>How to build value at all points in the customer's buying process through your knowledge, skills and structured approach</li><li>Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation</li><li>Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity</li><li>Overcome and avoid price-based objections, buying criteria and negotiation</li></ul><section>
                    <h3>1 Introduction and key principles of value-based selling</h3><ul><li>Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles</li><li>The main principles of value-based selling and how they benefit you and the customer</li><li>How value-based selling differs from 'transactional' or 'price-based' selling</li><li>The stages of the customer's buying cycle - how to identify and work through strategies for each stage</li><li>The concept of structured and set-piece selling and proposing</li><li><em>Presentation by participants:</em> Personal sales improvement goals</li></ul> <h3>2 Value-based selling strategies and skills</h3><ul><li>What is value? How can one move away from a price-led agenda?</li><li>How to survive and resist price pressure - six techniques</li><li>A review of key competencies and skills needed for a value-based approach</li><li>Strategies, case studies and examples with discussion and review</li><li>Defining your initial value proposition and comparative advantage</li><li>How best to established the right level of trust, rapport and credibility</li><li><em>Planning and practice session:</em> Strategy - mapping a value-based sales process.</li></ul> <h3>3 Connecting skills</h3><ul><li>Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call</li><li>How to structure an effective first time sales call or meeting - the subtle differences that are important to master</li><li>How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process</li><li>Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed</li><li><em>Planning and practice session: </em>Connecting - first meeting with a new contact</li></ul> <h3>4 Consulting - building, developing and influencing client needs</h3><ul><li>Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions</li><li>The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc</li><li>Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions</li><li>Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions</li><li>'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively</li><li><em>Planning and practice session: Questioning skills</em></li></ul> <h3>5 Convincing - presentation and persuading skills practice</h3><ul><li>Substance and style - selecting the right tone and content to engage and enthuse your prospect</li><li>Compelling benefits and reducing perceived risk - key messages to deliver</li><li>Helping the customer choose your proposition - by being convincing, compelling and credible when you present</li><li>Professional and effective presentation skills - with personal coaching and practice sessions</li><li>The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time</li><li><em>Planning and practice session:</em> Role-play in presenting your solution</li></ul> <h3>6 Commitment</h3><ul><li>Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively</li><li>How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach</li><li>Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia)</li><li>Key negotiation skills around the closing process - getting to 'yes'</li><li><em>Planning and practice session:</em> Role-play in closing and negotiation skills</li></ul> <h3>7 Assessed role-play - Final practice session</h3><em>Live role-plays</em><ul><li>There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course.</li></ul><p><em>Performance assessment - 'Dragon's Pitch'</em></p><ul><li>The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop.</li></ul> <h3>8 Workshop summary and close</h3><ul><li>Personal action plan and learning summary</li></ul> 


                </section>

Coaching & Consulting Business

Value-based selling (In-House)

<p>A question of trust. Leadership implies followership. And that means trust. Because who's going to follow a leader they don't trust?</p><p>This programme takes a values-driven approach to leadership. It gets current and aspiring leaders to hold up the mirror to themselves and to see their reflections as leaders of people. It asks them whether what they see justifies their view of themselves as leaders. It helps them understand just what it takes to be an effective leader.</p><p>And it does so in a highly practical, constructive manner. It helps the course participants to truly understand the core skills of effective leadership. It focuses on the difference between leadership and management, defining what high performing teams do and how they do it. It helps people to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. And it explores concepts such as emotional intelligence, authentic leadership and the RAIV approach (relationships-achievement-independence-vocation) to help explore underlying values and use them to drive effective leadership. Because what worth do our values have unless we put them into practice?</p>The course will help you:<br />• Appreciate the key skills a leader needs to be effective<br />• Understand what the organisation expects of you as a leader<br />• Recognise your leadership style and the impact it has on others<br />• Consider your role models - who inspires you?<br />• See leadership from the 'followers' perspective - how do you like to be led?<br />• Discover what holds you back - limiting beliefs<br />• Examine your core values -do they support your ambition?<br />• Explore the concept of Emotional Intelligence - how do we manage ourselves?<br />• Discover how to lead through change<br />• Explore the concept of 'Authentic Leadership' - consider how it can work for you<br />• Practice some of the skills essential to motivating and influencing for success<br />• Use the RAIV approach to generating enthusiasm and commitment<br />• Plan how best to 'walk the leadership talk' - in your role, in your organisation<p>Above all, this course will help you put theory into practice, values into actions, in a mature, considered, effective way.</p><section>
                    <h3>Day 1</h3> <h3>1 Welcome and introduction</h3><ul><li>Participants are welcomed to the programme and invited to share their personal objectives and people challenges</li><li>Participants given an action plan template to complete throughout the workshop</li><li>Participants required to bring an inspirational quote to share with the group</li></ul> <h3>2 What is leadership?</h3><ul><li>The concept of 'leadership'</li><li>The role of a leader</li><li>Skills assessment for all participants#</li><li>Leadership v Management</li><li>Assess your team effectiveness</li></ul> <h3>3 Your leadership style</h3><ul><li>Leadership questionnaire</li><li>You and your role models</li><li>Push v Pull styles of leadership</li><li>Empowerment v Control</li><li>Team goals and role profiling</li></ul> <h3>Day 2</h3> <h3>1 You, the leader</h3><ul><li>Your core values</li><li>Your communication style</li><li>Situational leadership</li><li>The Emotional Bank Account</li><li>Buy Me Today</li></ul> <h3>2 Are you Emotionally Intelligent? (EI)</h3><ul><li>What is emotional intelligence?</li><li>Self-assessment exercise</li><li>Manage your emotions</li><li>Nine strategies for promoting EI</li></ul> <h3>3 Leading through change</h3><ul><li>Identify the major changes affecting you / your team</li><li>Types of change</li><li>The roles of resistance</li><li>How safe are you to talk to?</li><li>Forcefield Analysis</li></ul> <h3>Day 3</h3> <h3>1 Authentic Leadership (AL)</h3><ul><li>What is AL?</li><li>Managing perceptions is managing their truth</li><li>A leadership challenge</li></ul> <h3>2 Motivating and influencing for success</h3><ul><li>What motivates you?</li><li>Motivational theory</li><li>Leading by example</li><li>Influencing skills required</li><li>Influencing styles</li><li>The influence challenge!</li></ul> <h3>3 Creating enthusiasm and commitment</h3><ul><li>The RAIV approach (relationships-achievement-independence-vocation)</li><li>Building self-worth</li><li>What drives your team?</li><li>Your leadership legacy</li><li>Your commitment to leadership</li></ul> 


                </section>

Global Leadership

Leadership

Leadership Skills

Project Leadership

Leadership Development

Leadership - turning values into action (In-House)

<p>This is an essential programme for managers or members of staff (or students) who need to be able to read and summarise information on screen faster and more effectively. The session focuses on the different types of reading style and encourages better retention of written material through the use of specific speed-reading techniques.</p>By the end of this programme participants will be able to:<ul><li>Explain the principles of speed reading</li><li>Understand the barriers to reading</li><li>Use different reading styles according to the information being read</li><li>Read more effectively from tablet and computer screens</li><li>Co-ordinate eye movements better</li><li>Minimise any poor reading habits</li><li>Increase reading speed by over 50%, without losing comprehension</li><li>Improve retention of information using specific techniques</li></ul><p>The programme focuses on how to maximise reading from electronic devices by exploring techniques which will reduce eyestrain and improve reading effectiveness. The session also explains different types of reading styles and how to learn new, positive reading habits.</p><section>
                    <h3>1 An introduction to speed reading</h3><ul><li>The history of speed reading</li><li>Assumptions about reading</li><li>The process of reading</li><li>Schema and its influence on interpretation</li><li>Eye/brain relationship</li><li>How our brain processes written information</li></ul> <h3>2 Minimising barriers to reading</h3><ul><li>Understanding eye tics</li><li>Mouthing</li><li>The influence of different light sources</li><li>Body clocks and making use of natural patterns</li></ul> <h3>3 Reading styles</h3><ul><li>Importance of choosing the right reading style</li><li>Speeds and their influence on retention</li><li>Reading for pleasure</li><li>Proof reading</li><li>Scanning</li><li>Skimming</li><li>Reading for retention</li><li>SQRW principles</li></ul> <h3>4 Reading from electronic devices</h3><ul><li>The challenge of reading from screens</li><li>Importance of breaks and proper display screen evaluation</li><li>Calibrating screens and background colours</li><li>Formatting documents</li><li>Using eye guides</li></ul> 


                </section>

Learning Strategies

Study Skills

Memory & Study Skills

Speed Reading

Screen-reading for speed and retention (In-House)

<h2>Public Service Manager Programme</h2><p>Volatility, uncertainty, complexity and ambiguity - the classic VUCA environment - are the order of the day. If this is the new normal, you need all the help you can get.</p><p>And that's why we developed this programme. Inspired by a tried-and-tested programme we already deliver for private sector organisations, this programme has been designed by our two lead specialists in public service management - Amanda Dudman and David Elverson. Amanda focuses on the management side of the equation, helping even the most experienced managers find new ways of working more effectively, while David focuses on supporting the commercial agenda.</p><p>Aimed at public service managers and leaders who line manage others, this ILM-recognised programme takes a modular approach and gives participants plenty of tools and strategies for dealing with current challenges in the workplace through expert trainer input and skills practice.</p><p>In addition, there is the opportunity to learn from peers, share experiences, address how to deal with the more challenging issues, and prepare action plans to implement with confidence back at work.</p><p>Tough times continue for public services as internal and external drivers in a fast-moving landscape put ever more pressure on managers, the 'squeezed middle'. Demands on resources and time mean that managers need practical and workable everyday solutions and approaches that support them in their busy, stretching daily work.</p><section>
                    <h3>Managing and Leading Day-to-day</h3><h4>Your Role as a Manager and Creating a Personal Development Plan</h4><ul><li>Welcome and Introductions</li><li>Setting the Scene and Creating Expectations - Introducing the Programme</li><li>Your Role as a Manager</li><li>Drawing Up a Development Plan</li><li>Peer-to-peer Development Discussions</li></ul><h4>The Vuca Environment in Which You Manage</h4><ul><li>What is Vuca?</li><li>Vuca Insights and Approaches During Continuous Change</li><li>Action Planning and Peer Learning Review</li></ul><h3>Personal Tools for Managing in a Changing Work Environment</h3><h4>Time and Stress</h4><ul><li>Time Thieves and Pressures</li><li>Signs of Stress and Spotting Them</li><li>What's in Your Stress Container?</li><li>Tips and Ideas for Managing Your Stress Levels</li><li>Learning Review</li></ul><h4>Remote and Agile Working</h4><ul><li>Rowe (Results Orientated Work Environment)</li><li>Managing People in a Remote and Agile Environment</li><li>Building Trust</li><li>Are You an Agile Manager?</li><li>Learning Review</li></ul><h3>Improving Performance</h3><h4>Supporting and Developing People</h4><ul><li>How Do You Learn?</li><li>Creating Effective Development Plans</li><li>Holding Great Development and Learning One-to-ones</li><li>Practising With Your Peers</li><li>Learning Review</li></ul><h4>Enabling Accountability and Responsibility</h4><ul><li>The Accountability Ladder</li><li>Having Accountable Team Members Who Take Responsibility</li><li>Deal - a Structured Approach for Holding an Accountability Discussion</li><li>Peer Practice Using the Deal Framework</li><li>Learning Review</li></ul><h3>Honest Conversations</h3><h4>Holding Honest Conversations: Providing Feedback, Managing Challenging Discussions and Dealing With Conflict</h4><ul><li>Your Honest Conversation Challenges</li><li>Building the Relationship</li><li>Providing and Receiving Feedback</li><li>Dealing With Challenging Behaviours</li><li>Listening and Rapport</li><li>The Emotional Bank Account</li><li>'fierce Conversations' - Dealing With Conflict in a Conversation</li><li>Learning Review</li></ul><h3>Developing and Implementing an Enterprising Approach</h3><h4>Developing Entrepreneurial Thinking</h4><ul><li>What is Entrepreneurship?</li><li>Types of Innovation</li><li>Benefits of Entrepreneurship</li><li>Challenge Focused Innovation</li><li>Review and Action Planning</li></ul><h4>Creating a Culture of Entrepreneurial Thinking at Work</h4><ul><li>Practising Entrepreneurial Thinking - Tools and Techniques</li><li>Imaginative Ways of Using Resources</li><li>Review and Action Planning</li></ul><h3>Motivation and Engagement for Resilience</h3><h4>Better Motivation at Work</h4><ul><li>Defining Motivation</li><li>Exploring Some Motivation Thinking</li><li>Skill or Will?</li><li>Drawing Up a Motivation Plan for Someone You Manage</li><li>Review and Action Planning</li></ul><h4>Managing for Engagement and Resilience</h4><ul><li>What's Your Engagement and Wellbeing Challenge?</li><li>Commitment V Compliance</li><li>The Resilience Gallery</li><li>Activities That Boost Resilience and Support Wellbeing</li><li>Learning Review</li></ul><h3>Managing and Leading Strategically</h3><h4>Coaching Skills</h4><ul><li>The Core Skills and Behaviours for Coaching</li><li>The Coaching Spectrum (Downey)</li><li>Coaching Each Other</li><li>How You Coach Without Giving the Answers</li><li>Learning Review</li></ul><h4>The Leader's Shadow</h4><ul><li>The Influence Your Values Have on Your Style</li><li>Your Impact: the Shadow of a Leader</li><li>It Starts With Me - What I Say, How I Act, How I Measure</li><li>Learning Review</li></ul><h3>Commercial Skills</h3><h4>Commercial Awareness in the Public Sector</h4><ul><li>What is Commercial Thinking?</li><li>Defining Strategic Commercial Objectives</li><li>Developing a Strategic Focus</li><li>Defining Customer Targets</li><li>The Competitive Marketplace</li><li>Meeting Stakeholder Expectations</li><li>Implementation - Systems, Structures and Processes</li><li>Implementation - People and Culture</li><li>Tools and Checklists</li></ul><h3>The Political Dimension and Wrapping It All Up</h3><h4>Working in a Political Environment</h4><ul><li>Communicating With Elected Members and Understanding Their Motivations</li><li>The Political Structure Where You Work</li><li>Using the Member Officer Relationship Protocol</li><li>Influencing Skills and Approaches</li><li>Formulating an Influencing Plan</li></ul><h4>Programme Review</h4><ul><li>Reviewing Activities</li><li>Personal, Group and Peer-led Learning Review of All the Modules and Personal Learning</li><li>Call to Action - Going Forwards and My Next Steps</li><li>Action Planning and Evaluation</li></ul>


                </section>

Maximum Performance

Public Service Manager Programme

<h2>Public Service Manager Programme: In-House</h2><p>Volatility, uncertainty, complexity and ambiguity - the classic VUCA environment - are the order of the day. If this is the new normal, you need all the help you can get.</p><p>And that's why we developed this programme. Inspired by a tried-and-tested programme we already deliver for private sector organisations, this programme has been designed by our two lead specialists in public service management - Amanda Dudman and David Elverson. Amanda focuses on the management side of the equation, helping even the most experienced managers find new ways of working more effectively, while David focuses on supporting the commercial agenda.</p><p>Aimed at public service managers and leaders who line manage others, this ILM-recognised programme takes a modular approach and gives participants plenty of tools and strategies for dealing with current challenges in the workplace through expert trainer input and skills practice.</p><p>In addition, there is the opportunity to learn from peers, share experiences, address how to deal with the more challenging issues, and prepare action plans to implement with confidence back at work.</p><p>Tough times continue for public services as internal and external drivers in a fast-moving landscape put ever more pressure on managers, the 'squeezed middle'. Demands on resources and time mean that managers need practical and workable everyday solutions and approaches that support them in their busy, stretching daily work.</p><section>
                    <h3>Managing and Leading Day-to-day</h3><h4>Your Role as a Manager and Creating a Personal Development Plan</h4><ul><li>Welcome and Introductions</li><li>Setting the Scene and Creating Expectations - Introducing the Programme</li><li>Your Role as a Manager</li><li>Drawing Up a Development Plan</li><li>Peer-to-peer Development Discussions</li></ul><h4>The Vuca Environment in Which You Manage</h4><ul><li>What is Vuca?</li><li>Vuca Insights and Approaches During Continuous Change</li><li>Action Planning and Peer Learning Review</li></ul><h3>Personal Tools for Managing in a Changing Work Environment</h3><h4>Time and Stress</h4><ul><li>Time Thieves and Pressures</li><li>Signs of Stress and Spotting Them</li><li>What's in Your Stress Container?</li><li>Tips and Ideas for Managing Your Stress Levels</li><li>Learning Review</li></ul><h4>Remote and Agile Working</h4><ul><li>Rowe (Results Orientated Work Environment)</li><li>Managing People in a Remote and Agile Environment</li><li>Building Trust</li><li>Are You an Agile Manager?</li><li>Learning Review</li></ul><h3>Improving Performance</h3><h4>Supporting and Developing People</h4><ul><li>How Do You Learn?</li><li>Creating Effective Development Plans</li><li>Holding Great Development and Learning One-to-ones</li><li>Practising With Your Peers</li><li>Learning Review</li></ul><h4>Enabling Accountability and Responsibility</h4><ul><li>The Accountability Ladder</li><li>Having Accountable Team Members Who Take Responsibility</li><li>Deal - a Structured Approach for Holding an Accountability Discussion</li><li>Peer Practice Using the Deal Framework</li><li>Learning Review</li></ul><h3>Honest Conversations</h3><h4>Holding Honest Conversations: Providing Feedback, Managing Challenging Discussions and Dealing With Conflict</h4><ul><li>Your Honest Conversation Challenges</li><li>Building the Relationship</li><li>Providing and Receiving Feedback</li><li>Dealing With Challenging Behaviours</li><li>Listening and Rapport</li><li>The Emotional Bank Account</li><li>'fierce Conversations' - Dealing With Conflict in a Conversation</li><li>Learning Review</li></ul><h3>Developing and Implementing an Enterprising Approach</h3><h4>Developing Entrepreneurial Thinking</h4><ul><li>What is Entrepreneurship?</li><li>Types of Innovation</li><li>Benefits of Entrepreneurship</li><li>Challenge Focused Innovation</li><li>Review and Action Planning</li></ul><h4>Creating a Culture of Entrepreneurial Thinking at Work</h4><ul><li>Practising Entrepreneurial Thinking - Tools and Techniques</li><li>Imaginative Ways of Using Resources</li><li>Review and Action Planning</li></ul><h3>Motivation and Engagement for Resilience</h3><h4>Better Motivation at Work</h4><ul><li>Defining Motivation</li><li>Exploring Some Motivation Thinking</li><li>Skill or Will?</li><li>Drawing Up a Motivation Plan for Someone You Manage</li><li>Review and Action Planning</li></ul><h4>Managing for Engagement and Resilience</h4><ul><li>What's Your Engagement and Wellbeing Challenge?</li><li>Commitment V Compliance</li><li>The Resilience Gallery</li><li>Activities That Boost Resilience and Support Wellbeing</li><li>Learning Review</li></ul><h3>Managing and Leading Strategically</h3><h4>Coaching Skills</h4><ul><li>The Core Skills and Behaviours for Coaching</li><li>The Coaching Spectrum (Downey)</li><li>Coaching Each Other</li><li>How You Coach Without Giving the Answers</li><li>Learning Review</li></ul><h4>The Leader's Shadow</h4><ul><li>The Influence Your Values Have on Your Style</li><li>Your Impact: the Shadow of a Leader</li><li>It Starts With Me - What I Say, How I Act, How I Measure</li><li>Learning Review</li></ul><h3>Commercial Skills</h3><h4>Commercial Awareness in the Public Sector</h4><ul><li>What is Commercial Thinking?</li><li>Defining Strategic Commercial Objectives</li><li>Developing a Strategic Focus</li><li>Defining Customer Targets</li><li>The Competitive Marketplace</li><li>Meeting Stakeholder Expectations</li><li>Implementation - Systems, Structures and Processes</li><li>Implementation - People and Culture</li><li>Tools and Checklists</li></ul><h3>The Political Dimension and Wrapping It All Up</h3><h4>Working in a Political Environment</h4><ul><li>Communicating With Elected Members and Understanding Their Motivations</li><li>The Political Structure Where You Work</li><li>Using the Member Officer Relationship Protocol</li><li>Influencing Skills and Approaches</li><li>Formulating an Influencing Plan</li></ul><h4>Programme Review</h4><ul><li>Reviewing Activities</li><li>Personal, Group and Peer-led Learning Review of All the Modules and Personal Learning</li><li>Call to Action - Going Forwards and My Next Steps</li><li>Action Planning and Evaluation</li></ul>


                </section>

Public Service Manager Programme: In-House

<p>Generating new leads and new business can be both time-consuming and frustrating.</p><p>It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate.</p><p>But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful?</p><p>This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline.</p>This course will help participants:<ul><li>Develop a clear and consistent process for new business development and lead-generation</li><li>Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service'</li><li>Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals</li><li>Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach</li><li>Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities</li><li>Develop an engaging telephone voice and manner - and a 'networking personality'</li><li>Qualify potential opportunities with more accuracy on a consistent basis</li><li>Prioritise opportunities and manage their time when sourcing new business</li><li>Discover online sources of leads, contacts and referrals</li><li>Overcome psychological blocks to cold or warm calling - theirs and the client's</li><li>Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy</li><li>Make outbound sales or appointment calls with improved confidence, control and results</li><li>Improve the conversion of calls to appointments by using more effective questions and sales messages</li><li>Get past gatekeepers and assistants more effectively</li><li>Make the most of your CRM software and systems</li></ul><section>
                    <h3>1 Online marketing - what works!</h3><ul><li>Workshop overview and learning objectives</li><li>Choosing your social media channels</li><li>LinkedIn for sales and marketing</li><li>Designing and implementing an effective new business email campaign online</li><li>Creating a lead-generation strategy online - with case studies</li><li>Avoiding common mistakes in social media marketing</li><li>Case study: 'Best practice in social media sales and marketing'</li><li>Using blogs and video-based marketing (eg, YouTube)</li><li>New trends and how to keep your finger on the 'social media' pulse</li><li>Twenty essential websites and online marketing tools</li></ul> <h3>2 Making appointments by telephone</h3><ul><li>Planning the call, telephone techniques, integrating with email and online marketing</li><li>Developing a clear and consistent process to appointment-making</li><li>Setting and achieving the right level of telephone activity to achieve your appointment goals</li><li>Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach</li><li>Overcoming the most common 'put-offs' to seeing or engaging with you</li><li>Overcoming psychological blocks to cold or warm calling - yours and the client's</li><li>Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy</li><li>Making outbound sales or appointment calls with improved confidence, control and results</li><li>Improving conversion of calls to appointments by using more effective questions and sales messages</li><li>The five keys to developing an engaging telephone voice and approaching manner</li></ul> <h3>3 Power networking</h3><ul><li>Strategies for networking and B2B referral-based marketing</li><li>The importance, and different types, of networking</li><li>How to work a room - preparation and strategy</li><li>Communication dynamics in networking - the power of the listening networker</li><li>Assumptions when networking</li><li>Business networking etiquette</li><li>Making connections, asking for cards, contact details and referrals, gaining follow-up commitments</li><li>Building relationships - follow-up and follow-through</li></ul> <h3>4 Developing new leads</h3><ul><li>Strategies for first-time sales calls</li><li>Gaining rapport and opening first-time and new business sales calls effectively</li><li>Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences</li><li>Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal</li><li>Value message - differentiate your solutions clearly and accurately, with tailored value statements</li><li>Presenting the right initial USPs, features and benefits and making them relevant and real to the customer</li><li>Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price</li><li>Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call</li></ul> <h3>5 Organised persistence - CRM and prospect-tracking</h3><ul><li>Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management</li><li>Maintaining a good database for maximising new business ROI</li><li>Developing a contact strategy with different types and levels of contact</li><li>Analysing your contact base using state-of-the-art software and tools</li><li>Making the most of your CRM systems and solutions</li><li>Understanding that your attitude makes a difference when sourcing new business</li><li>Setting SMART objectives for new business development and lead-generation</li><li>Practical exercise - setting personal development and business goals</li><li>Time management tips to improve daily productivity</li><li>New business pipeline management strategies for peak sales performance</li></ul> <h3>6 Workshop summary and close</h3><ul><li>Practical exercise - developing your new business action plan</li><li>Review and feedback</li></ul> 


                </section>

Online Course Marketing

Business Development

Business Case Development

Business Development Manager

Lead Generation

New business and lead generation (In-House)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is another One-Day course that is intended for the most ambitious modellers in the property industry, with a focus on constructing a flexible Real Estate Debt Model. This Real Estate Finance course follows on perfectly from our Real Estate Analyst and Real Estate Developer training courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course delegates will...</strong></strong><br fr-original-style="" style="box-sizing: border-box;">&bull; Learn how to build senior debt models with geared net cash flow.<br fr-original-style="" style="box-sizing: border-box;">&bull; Explore and assess the influence of complex debt structures on returns.<br fr-original-style="" style="box-sizing: border-box;">&bull; Develop advanced mezzanine debt models affecting project cash flows.<br fr-original-style="" style="box-sizing: border-box;">&bull; Model joint venture structures for optimised partnerships.<br fr-original-style="" style="box-sizing: border-box;">&bull; Calculate promote and profit share structures in Real Estate transactions.<br fr-original-style="" style="box-sizing: border-box;">&bull; Construct sophisticated project cash flow models with mezzanine debts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong><br fr-original-style="" style="box-sizing: border-box;">&bull; Real Estate Professionals who have had exposure to Real Estate financial models<br fr-original-style="" style="box-sizing: border-box;">&bull; Mid to Senior level Real Estate Analysts looking to develop their financial modelling skills in development, portfolio analysis<br fr-original-style="" style="box-sizing: border-box;">&bull; Real Estate Developers<br fr-original-style="" style="box-sizing: border-box;">&bull; Financial Analysts<br fr-original-style="" style="box-sizing: border-box;">&bull; Investment Managers<br fr-original-style="" style="box-sizing: border-box;">&bull; Banking and Finance Professionals in Real Estate</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong><br fr-original-style="" style="box-sizing: border-box;">&bull; Mathematics of amortisation and debt finance.<br fr-original-style="" style="box-sizing: border-box;">&bull; Basic senior debt models and geared net cash flow.<br fr-original-style="" style="box-sizing: border-box;">&bull; Debt Cash Flow metrics: LTV, IRR and Interest Rate Dynamics.<br fr-original-style="" style="box-sizing: border-box;">&bull; Mezzanine debt modelling.<br fr-original-style="" style="box-sizing: border-box;">&bull; Joint Venture structures between developers and lender/equity partners.<br fr-original-style="" style="box-sizing: border-box;">&bull; Promote and profit share structure calculations.<br fr-original-style="" style="box-sizing: border-box;">&bull; Advanced project cash flows with mezzanine debt.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A Bayfield Training Certificate</li><li value="2" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Course Files</li><li value="4" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the Real Estate Finance such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.
This is another One-Day course that is intended for the most ambitious modellers in the property industry, with a focus on constructing a flexible Real Estate Debt Model. This Real Estate Finance course follows on perfectly from our Real Estate Analyst and Real Estate Developer training courses.

On this course delegates will...
• Learn how to build senior debt models with geared net cash flow.
• Explore and assess the influence of complex debt structures on returns.
• Develop advanced mezzanine debt models affecting project cash flows.
• Model joint venture structures for optimised partnerships.
• Calculate promote and profit share structures in Real Estate transactions.
• Construct sophisticated project cash flow models with mezzanine debts.

Who will benefit from this course?
• Real Estate Professionals who have had exposure to Real Estate financial models
• Mid to Senior level Real Estate Analysts looking to develop their financial modelling skills in development, portfolio analysis
• Real Estate Developers
• Financial Analysts
• Investment Managers
• Banking and Finance Professionals in Real Estate

Course Outline
• Mathematics of amortisation and debt finance.
• Basic senior debt models and geared net cash flow.
• Debt Cash Flow metrics: LTV, IRR and Interest Rate Dynamics.
• Mezzanine debt modelling.
• Joint Venture structures between developers and lender/equity partners.
• Promote and profit share structure calculations.
• Advanced project cash flows with mezzanine debt.


Included in the Course
A Bayfield Training Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Finance such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Real Estate Finance

Financial Modelling

Financial Analysis

Professional Development

Continuous Professional Development (CPD)

This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.

Real Estate Finance (Debt Financing)

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Life is hectic. Finding time out feels almost impossible. We want to pray, we want to reflect, but when we do find a snatched moment to ourselves, we remain distracted.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I&#39;ve designed this space to help you reconnect with your breath, to gently stretch your body, and to listen... to the voice of your inner wisdom, and to the voice of your Beloved.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We will meditate with scripture, we will journal, we will use creative means to listen to the Spirit.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We will sit with Love.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I hope you will come away feeling centred, refreshed and assured of your belovedness.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;Two hours, on Zoom.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"Come away with me to a quiet place"</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Past Participants are Saying:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"<span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">A really well led session allowing time for reflection and prayer." - Ellie</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Mini-Retreats are hosted by Lissy Clarke, Spiritual Director, Yoga Teacher and the voice behind the meditations at Contemplative at Home.&nbsp;</em></p>

Life is hectic. Finding time out feels almost impossible. We want to pray, we want to reflect, but when we do find a snatched moment to ourselves, we remain distracted.
I've designed this space to help you reconnect with your breath, to gently stretch your body, and to listen... to the voice of your inner wisdom, and to the voice of your Beloved. 
We will meditate with scripture, we will journal, we will use creative means to listen to the Spirit.
We will sit with Love.
I hope you will come away feeling centred, refreshed and assured of your belovedness.
 Two hours, on Zoom.
"Come away with me to a quiet place"

The sessions will be shaped around the following themes this year:
October: Teresa of Avila
November: Letting Go
December: Advent / Expectant Hope
January: The Gifts of Winter Darkness
February: Love
March: Lent
April: No Session
May: Resurrection / Spring
June: TBC

July: The Gifts of Summer

August: No Session


You are invited to participate from the comfort of your own home. Ideally you'll be able to find a little space where you won't be interrupted. You might wish to ask those you share space with to help you protect this time by respecting your privacy.
All who sign up will be sent a link to the recording of the retreat which will remain live until the following session. If you would like to participate via recording, simply register for the event. It would be great if you could let me know that you won't be with us in real time.

Past Participants are Saying:


"A really well led session allowing time for reflection and prayer." - Ellie


Virtual Mini-Retreats are hosted by Lissy Clarke, Spiritual Director, Yoga Teacher and the voice behind the meditations at Contemplative at Home. 

NB: Virtual Mini-Retreats are FREE for members who support the show at £15/ month and above (thank you!! ✨) - but you must still register to secure a place on a particular date, as places are limited. Memberships can be started or stopped at any time. More information here.

Contemplative at Home

Virtual Mini-Retreats

Suggested Donation

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">F</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ill your chalice with the invigorating love from Venus together with the wisdom from Sirius. Y<b style="color: rgb(85, 89, 94); box-sizing: border-box;" fr-original-style=" color: rgb(85, 89, 94);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">ou connect with your inner sanctuary, the place of ultimate receiving and being. Allowing the mystery to unfold and replenishing your well-being.&nbsp;</span></b>&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The 08-08 is the high time of the spiritual calendar with the incredible influx of the Sirian Master frequencies. In ancient Egypt, it was celebrated as the beginning of a new cycle, the new year. Many ceremonies were held to connect with this energy and anchor it for the new beginning.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Magdalene Lineage of Isis, Queen Shiba and Mary Magdalene is intrinsically interwoven with this frequency, its teachings and higher knowledge passed on from generation to generation in the female lineages around the world.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Lionsgate join me for a beautiful circle of love, joy, and nurturing energies. Embark on this journey with the codes from Sirius celebrating femininity, and ancient wisdom as a path forward into the future. Awaken the mysterious rose codes and tap into your feminine power.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Power of this year is magnified with it being a triple 8-8-8 portal which is a highly potent time for positive change, innovation and rejuvenation.&nbsp;</p><p style="color: rgb(85, 89, 94); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 89, 94);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">YOU WILL RECEIVE</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: var( --e-global-color-4ebbbd0 ); box-sizing: border-box;" fr-original-style="color: var( --e-global-color-4ebbbd0 );">The wisdom codes from Sirius</span></li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Specialised Attunements from the Sisterhood of the Rose&nbsp;</li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Deeply nurturing meditation to find your inner still-point&nbsp;</li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Harmonising of all your chakras, body, heart and soul&nbsp;</li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Magdalene Codes of power, innate wisdom and joy</li></ul><p style="color: rgb(85, 89, 94); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 89, 94);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"> TEACHINGS</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Direct insights into the Ascended Masters Lives</p></li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The power of stillness as the greatest source of inspiration and creativity</p></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Magdalene ways to integrate and work with higher energies&nbsp;</p></li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessing your inner power with joy and confidence</li></ul><p style="color: rgb(85, 89, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 89, 94);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(85, 89, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 89, 94);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">FOR ALL PARTICIPANTS</strong></span></p><p style="color: rgb(85, 89, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 89, 94);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">You can either join live or enjoy the replay at a convenient time for you. The audio and video files will be sent out after the event to dive into activations anytime.</span></p><p style="color: rgb(85, 89, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 89, 94);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">FIND YOUR TIMEZONE</strong></span></p><p style="color: rgb(85, 89, 94); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 89, 94);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">08.00 AM &ndash; HI | 12.00 PM &ndash; MST | 02.00 PM &ndash; EST | 06.00 PM &ndash; BST | 07.00 PM &ndash; CEST</span></p>

This Equinox is monumental. It anchors all you have achieved this summer while creating a new balance in your life with joy, success, and abundance. It is further amplified during this Eclipse corridor, providing you with positive change and aligning you with your highest destiny. 
The incredible shift, starting with the worldwide Aurora Borealis in May, is now allowing you to co-create the New Archangelic Retreats around the world as places of love, support, and rejuvenation, anchoring the angelic principles in the New Earth. 

In this activation, you will receive upgrades from the Archangelic Kingdom that align you with your highest soul’s calling. The beings who hold Cosmic Christ Codes will attune you to the Golden Solar Fire to activate your highest gifts, which are ready to blossom. 

Enjoy the teachings from the Archangels and Andromedans on creating a blissful and abundant life within the New Earth in harmony with all beings. Understand which angels and archangels to call on for support in all areas of your life and which Galactics can help you achieve your dreams. 

You will receive
Attunement of the Golden Solar Fire
DNA Attunements from the Archangels
Cosmic Codes of Bliss & Co-creation by the Andromedans
Upgrades to your Light Body with Babaji
Anchoring the Archangelic Retreats worldwide
Time to ask your burning questions 

ALL PARTICIPANTS
You can join live or enjoy the replay whenever works best for you. The audio and video files will be sent out after the event so you can dive into activations anytime.

FIND YOUR TIMEZONE
08.00 AM – HI | 12.00 PM – MST | 02.00 PM – EST | 06.00 PM – BST | 07.00 PM – CEST

Katarina Heuser

Spirituality

Health & Wellbeing

Chakra

Spiritual Healing

Energy Healing

Psychic Development

Mystery

Meditation Teacher

Meditation

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

September Activation - Archangelic Retreats

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Retreat in Daily Life</strong> is a way to find something of what you might experience on a residential retreat, with the difference being that you are at home, and the prayer experience is woven into the rhythm of your ordinary life.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The&nbsp;Contemplative at Home Retreat in Daily Life</strong> involves two components:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Six days per week : Thirty to Forty-five minutes of <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">daily personal prayer</strong>, with suggested meditations and reflection questions.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">One day per week : A&nbsp;two-hour Zoom call, to share with other pilgrims who are on retreat with you. Lissy hosts these sessions in a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">group spiritual direction</strong> format.&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this for?</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">This retreat is suitable for anyone who has (or has had) some kind of practice of Christian prayer, and is ready to explore a bit more of their faith, their prayer life or their relationship with God.&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">This might be for you if you</div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Would like to explore the contemplative prayer traditions of the Christian faith</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Are ready for something deeper in your relationship with God</div></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Hope to find God in new ways</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Would like some structure and support to help you reinstate a habit of daily prayer</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Would like to go away on retreat, but are unable to at the moment</div></li><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enjoy&nbsp;</span>Contemplative at Home meditations and want to connect&nbsp;with others who do as well</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prayer Material</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Meditations from the Contemplative at Home archives are suggested for five days of the week, with an Examen or review practice on the sixth day of the week. Each week follows a slightly different theme.</span></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p id="isPasted" style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Week One: Introduction to Contemplative Prayer / Establishing your Routine</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Week Two: Lectio Divina / Listening to Scripture</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Week Three: Imaginative Contemplation / Encoutering Jesus&nbsp;</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Week Four: Praying with the Psalms / My Life in God</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Prompts for reflection are also provided. Most of the meditations are around twenty minutes in length, with a suggested 15 minutes after the audio&nbsp;meditation for journalling or reflecting on your prayer experience.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Details and Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The times listed on the sign up link above reflect the time for the group calls. Please be aware of your local time zone. I work in the UK and times may be listed for GMT.&nbsp;&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">There will be one call before the retreat begins, and one at the end of each week, for a total of 5 calls.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">There will be a maximum of six participants in the group.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please check that you are able to attend all of the group sessions before you apply.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The daily prayer can be done at any time that suits you but, if you don&#39;t already have a 30-45 minute window of time devoted to prayer each day, do take some time to think about when you might fit it in, for example: will you wake up earlier? Will you do it at lunch time? in the evening? How realistic is this? &nbsp;Is there a place in your house where you could sit to pray? Will&nbsp;those you share space with will be able to respect your commitment to the retreat?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This won&#39;t be for everyone, but for those who are drawn to take part in this prayer experience, I have no doubt that it will be a positive and enriching time. I am really looking forward to sharing this space with you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Contemplative at Home Retreat in Daily Life

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted toward an IT Professional that has the technical knowledge and skills required to conceptualize, design, and engineer secure solutions across complex enterprise environments. Students should have a minimum of 10 years experience including at least 5 years of hands-on technical security experience.</p>Overview<p>Upon successful completion of this course, students will be able to:  Identify enterprise security fundamentals.  Apply enterprise security technology solutions.  Implement security design and solutions.  Manage risk, policies and procedures within an enterprise.  Integrate security solutions within an enterprise.  Conduct security research and analysis.</p><p>In this course, students will examine advanced security concepts, principles, and implementations that pertain to enterprise level security.</p>Prerequisites<p></p><ul><li>CompTIA Cybersecurity Analyst (CySA+) Certification</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Enterprise Security Architecture</h3> <ul> <li>The Basics of Enterprise Security</li> <li>The Enterprise Structure</li> <li>Enterprise Security Requirements</li> </ul> <h3>2 - Enterprise Security Technology</h3> <ul> <li>Common Network Security Components and Technologies</li> <li>Communications and Collaboration Security</li> <li>Cryptographic Tools and Techniques</li> <li>Advanced Authentication</li> </ul> <h3>3 - Enterprise Resource Technology</h3> <ul> <li>Enterprise Storage Security Issues</li> <li>Distributed, Shared, and Virtualized Computing</li> <li>Cloud Computing and Security</li> </ul> <h3>4 - Security Design and Solutions</h3> <ul> <li>Network Security Design</li> <li>Conduct a Security Assessment</li> <li>Host Security</li> </ul> <h3>5 - Application Security Design</h3> <ul> <li>Application Security Basics</li> <li>Web Application Security</li> </ul> <h3>6 - Managing Risk, Security Policies, and Security Procedures</h3> <ul> <li>Analyze Security Risk</li> <li>Implement Risk Mitigation Strategies and Controls</li> <li>Implement Enterprise-Level Security Policies and Procedures</li> <li>Prepare for Incident Response and Recovery</li> </ul> <h3>7 - Enterprise Security Integration</h3> <ul> <li>The Technology Life Cycle</li> <li>Inter-Organizational Change</li> <li>Integrate Enterprise Disciplines to Achieve Secure Solutions</li> </ul> <h3>8 - Security Research and Analysis</h3> <ul> <li>Perform an Industry Trends and Impact Analysis</li> <li>Perform an Enterprise Security Analysis</li> </ul></div>

Nexus Human

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

ASIS Certified Protection Professional (CPP)

Certified Cyber Professional (CCP)

Cissp

CompTIA Security+

CompTIA Advanced Security Practitioner (CASP+)

Chesterfield

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 3 Award In Supervising First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (two day course), Virtual (6 x 2 &frac12; hour sessions)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners knowledge of Mental Health First Aid and associated conditions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li><li fr-original-style="" style="box-sizing: border-box;">PTSD</li><li fr-original-style="" style="box-sizing: border-box;">Personality disorders</li><li fr-original-style="" style="box-sizing: border-box;">Bipolar disorder</li><li fr-original-style="" style="box-sizing: border-box;">Schizophrenia</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This two day r employees&#39; mental health and wellbeing</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/b9029833-7afc-45fb-ac5c-79b01debf2f0/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid <img src="https://images.cademy.co.uk/pochat-training/226a4cec-3383-433f-8d41-69ebfe8d5701/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is 603/3770/9</span></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Pochat Training

Mental Health First Aid

Emotions

Emotional Wellbeing

Emotional Intelligence (EQ)

Psychological First Aid

Psychological Wellbeing

Mental Health

Emotional Resilience

First Aid

Accredited Mental Health First Aid

Mental Resilience

Resilience

Positive Psychology

Supervising First Aid for Mental Health

This price includes an Ofqual regulated certificate

With Ofqual regulated certificate

This price includes a CPD certificate instead of an Ofqual regulated certificate (it's exactly the same course)

With CPD certificate

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 2 Award In First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (1 day course) or Virtual (3 x 2&frac12; &nbsp;hour sessions)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners knowledge of Mental Health First Aid</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners the skills to help those with mental health problems and improve mental health in the workplace</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This full day Mental Health First Aid course gives a good grounding to help others in the workplace</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 data-css="tve-u-171a23a384a" id="isPasted" style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);">Accredited, Ofqual regulated qualification</h3><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/6c550a94-5c16-4ff3-b27f-7407b1a35e22/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and <img src="https://images.cademy.co.uk/pochat-training/19b103e7-a208-4889-b59c-018cfa5d6370/original.png" style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is 603/3769/2</span></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Mental Health Awareness

First Aid for Mental Health

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 1 Award In Awareness Of First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (4.5 hour course), Virtual (2 x 2 &frac12; hour sessions)&nbsp;</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners a good awareness of Mental Health First Aid</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners the skills to start that difficult conversation</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This half day course gives people a good awareness of mental health in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">For a more complete introduction, see our full day First Aid for Mental Health or two day Supervising First Aid for Mental Health courses</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/6c550a94-5c16-4ff3-b27f-7407b1a35e22/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This Awareness of Mental Health First Aid Course is a nationally recognised, Ofqual regulated qualification accredited by&nbsp;</span><a href="http://www.firstaidawards.com/" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">First Aid Awards</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid Certificates fulfil the upcoming <img src="https://images.cademy.co.uk/pochat-training/93996411-85e2-4821-bf00-5875b510df81/original.png" style="width: 232px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 232px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">603/3768/0</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 585px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 585px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Occupational Health & Wellbeing

Awareness of First Aid for Mental Health

 This price includes an Ofqual regulated certificate

 With Ofqual regulated certificate 

 With CPD certificate

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Discernment Formation for Course Leaders</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">with Rachel Overton and Nick Helm</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This programme aims to enable course leaders to develop or sharpen up discernment processes within formation programmes for spiritual directors from all traditions.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A previous participant says:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;This programme really helped me to find a language with which to fully&nbsp;</em><em fr-original-style="" style="box-sizing: border-box;">understand discernment processes for myself and for my facilitating the development of others.&rsquo;&nbsp;</em></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discernment is not something that we &lsquo;do&rsquo; at certain moments of decision in life.&nbsp;&nbsp;Rather it is the stance we should assume in every aspect of life and can be articulated in the question &lsquo;how am I centred and responsive to God?&rsquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As course leaders and people responsible for the formation of spiritual directors, we need to be aware of our own discernment processes if we are to enable others to grow in their ability to discern well.&nbsp;&nbsp;Such awareness also enables us to offer congruence between the formation programme we are a part of, the nature of spiritual accompaniment and being faithful to God in life.&nbsp; &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the course of the four day sessions, we will enable participants to engage with questions such as:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What do you pay attention to within your own experience?&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Why do you pay attention to that?<span fr-original-style="" style="box-sizing: border-box;" fr-original-class="Apple-converted-space">&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;">How do you respond to what you notice?</li><li fr-original-style="" style="box-sizing: border-box;">What choices do you make?</li><li fr-original-style="" style="box-sizing: border-box;">How does all of this apply to you personally, your role as a spiritual director and your role in the formation of spiritual directors.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;These will be explored in relation to the &lsquo;triangle model&rsquo; of relationships within spiritual direction &ndash; a model which helps to sharpen awareness of the multiple aspects of discernment that we need to pay attention to.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The programme will be experiential, involving small group work as well as plenary sessions. &nbsp;Participants will also be expected to take time to reflect and continue to work with their own process in between sessions.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the programme, participants can expect to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">be more aware of their own process and language of discernment</li><li fr-original-style="" style="box-sizing: border-box;">have greater awareness of how discernment is lived in spiritual direction and spiritual direction formation</li><li fr-original-style="" style="box-sizing: border-box;">be more secure in their role as a trainer enabling discerning processes</li><li fr-original-style="" style="box-sizing: border-box;">have clarity about ways in which this discerning stance can be developed in the course they are involved in</li></ul>All sessions will run on Zoom from 9.45am to 4.15pm<div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Previous participants share their responses to this programme:&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;A safe space to open your heart to the unexpected.&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;It opens up the process of discerning far better than reading it in a book.&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;[It] may well change your perception of what discernment is all about and, with practice, it will change the way you live and pray. I would thoroughly recommend this learning process and experience.&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;Approach with an attentive, open heart, recognising the potential to go deeper through exploring discernment by journeying both as individual and with others.&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;A very in-depth programme that really gets to the heart of discernment. Don&rsquo;t miss it - it can change your life!!&rsquo;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&lsquo;It wasn&#39;t until I experienced this programme with Nick and Rachel that it became obvious how vital this clarification of, and approach to discernment is, and would whole-heartedly recommend this empowering course to the most seasoned of trainers as well as those just starting out.&rsquo;</em></p>

Discernment Formation for Course Leaders
with Rachel Overton and Nick Helm
This programme aims to enable course leaders to develop or sharpen up discernment processes within formation programmes for spiritual directors from all traditions. 
A previous participant says:
'This programme really helped me to find a language with which to fully understand discernment processes for myself and for my facilitating the development of others.’ 
Discernment is not something that we ‘do’ at certain moments of decision in life. Rather it is the stance we should assume in every aspect of life and can be articulated in the question ‘how am I centred and responsive to God?’
As course leaders and people responsible for the formation of spiritual directors, we need to be aware of our own discernment processes if we are to enable others to grow in their ability to discern well. Such awareness also enables us to offer congruence between the formation programme we are a part of, the nature of spiritual accompaniment and being faithful to God in life. 
Over the course of the four day sessions, we will enable participants to engage with questions such as: 
What do you pay attention to within your own experience?
Why do you pay attention to that?
How do you respond to what you notice?
What choices do you make?
How does all of this apply to you personally, your role as a spiritual director and your role in the formation of spiritual directors.
 These will be explored in relation to the ‘triangle model’ of relationships within spiritual direction – a model which helps to sharpen awareness of the multiple aspects of discernment that we need to pay attention to.
The programme will be experiential, involving small group work as well as plenary sessions. Participants will also be expected to take time to reflect and continue to work with their own process in between sessions.
By the end of the programme, participants can expect to:
be more aware of their own process and language of discernment
have greater awareness of how discernment is lived in spiritual direction and spiritual direction formation
be more secure in their role as a trainer enabling discerning processes
have clarity about ways in which this discerning stance can be developed in the course they are involved in
All sessions will run on Zoom from 9.45am to 4.15pm
Previous participants share their responses to this programme: 
‘A safe space to open your heart to the unexpected.’
‘It opens up the process of discerning far better than reading it in a book.'
‘[It] may well change your perception of what discernment is all about and, with practice, it will change the way you live and pray. I would thoroughly recommend this learning process and experience.’
‘Approach with an attentive, open heart, recognising the potential to go deeper through exploring discernment by journeying both as individual and with others.’
‘A very in-depth programme that really gets to the heart of discernment. Don’t miss it - it can change your life!!’
‘It wasn't until I experienced this programme with Nick and Rachel that it became obvious how vital this clarification of, and approach to discernment is, and would whole-heartedly recommend this empowering course to the most seasoned of trainers as well as those just starting out.’

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Training Trainers of Spiritual Directors
Developing the abilities needed to facilitate Spiritual Direction formation programmes

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