<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">In order to really do something with care, you have to put some passion to it. This cannot be more true when it comes to customer service. The more it is genuine, the more it is powerful and this is what I love to transmit.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">With more than 13 years of experience in customer service and all the required accreditations/qualifications, I am using my expertise and vision I have for customer service to make make the best long-term impact on your customer experience and clientele satisfaction.</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If you want to improve your or&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">your employees&#39;&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">customer service skills and manage your customer expectations successfully, feel free to check out my Training course focusing on this key topic.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Delivered both on-site and online, this course has been specifically tailored to cover key topics are crucial to customer success and to improve customer service abilities.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics covered:</u></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing expectations - overall understanding</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Add values to the relationship with your clients</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Knowing and setting your limits with your customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Show genuine care to generate trust</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Having the right negotiation skills</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand and acknowledge your customers&rsquo; needs</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Awareness and adaptability to the different types of customers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Overcoming challenges to make the experience better</span></li></ul><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Length:</u>&nbsp;4 hours</p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Feel free to reach out if you want to know more or enquire my course!</p>

Beyond Satisfaction - Customer service Training

Customer Experience

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Hospitality & Catering

Customer Success (CS)

Customer Journey

Customer Relationship Management

Hospitality Management

Hospitality & Tourism

Hospitality

Dealing With Difficult Customers

Customer Experience Management

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey


Kuala Lumpur

<section id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(62, 57, 52); box-sizing: border-box;" fr-original-style=" color: rgb(62, 57, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About this Training Course</strong></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Nearly half of the world&rsquo;s petroleum regimes involve some form of production sharing between Contractors and their Host Country. This 3 full-day course examines the operational, fiscal and legal aspects of the different types of Production Sharing Contracts (PSC) in use around the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Fiscal System of the PSC is analysed using discounted cash-flow model to illustrate the impact on investment criteria such as net present value, internal rate of return and pay-out from changes in factors such as cost recovery, profit sharing, royalty and income tax.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In addition to the provisions within the four-corners of the PSC, the agreements related to the various stages of petroleum operations such as Bidding, Exploration, Development, Production and Decommissioning are examined. They include joint venture operations, drilling and well services and agreements for the sale of crude oil and natural gas. Discussions of these agreements will be illustrated with the use of detailed Checklists.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The final session covers emerging issues that will impact the future of PSC operations such as International Dispute Resolution, transfer of Late Life Assets, Global Climate Change, and International and Bilateral Investment Treaties and Trade Sanctions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course can also be offered through Virtual Instructor Led Training (VILT) format.</p></section><section fr-original-style="" style="box-sizing: border-box;"><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapseOne" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINING OBJECTIVES</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By attending this Training Course, the participants will will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand</strong>&nbsp;the types of PSCs used by host governments to promote the exploration and development of their petroleum resources.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Discuss and apply</strong>&nbsp;economic decision-making criteria that is relevant to petroleum development.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand</strong>&nbsp;the various types of commercial agreements related to petroleum operations under a PSC.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Develop</strong>&nbsp;a strategy for negotiating the terms and conditions of the PSC and related agreements.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effectively participate</strong>&nbsp;in operational decisions concerning emerging issues that affect PSC operations.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Specific focus is given to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The structure of a PSC in terms of Commercial, Technical, Legal and Administrative provisions</li><li fr-original-style="" style="box-sizing: border-box;">The interrelationship between contract provisions and economic decisions</li><li fr-original-style="" style="box-sizing: border-box;">Explanation and analysis of key provisions in service, construction and sales contracts that are used in implementing a PSC</li><li fr-original-style="" style="box-sizing: border-box;">Key risk management decisions that are addressed in the context of these PSC related contracts</li><li fr-original-style="" style="box-sizing: border-box;">Emerging issues that will impact the management of operations under a PSC.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After attending this course, participants will be better equipped to participate in the management of petroleum operations that are conducted under the umbrella of a Production Sharing Contract, whether as operator, national oil company, or host government.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapseTwo" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TARGET AUDIENCE</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will benefit:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commercial managers</strong>&nbsp;in the oil and gas sector looking to improve their contract negotiation skills and overall commercial performance</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Contract managers</strong>&nbsp;for operators or national oil companies</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Policy makers and regulators</strong>&nbsp;in the petroleum sector</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Legal practitioners</strong>&nbsp;looking to specialise in petroleum agreements</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Insurance and risk managers</strong>&nbsp;looking to reduce the legal and contracts risks for their companies</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapsecl" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">COURSE LEVEL</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Intermediate</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapseFive" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINER</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your expert course leader previously served as General Counsel for a petroleum and mineral appraisal and consulting firm based in Colorado. He supports clients in business transactions and finance, particularly in the energy industry, and helps clients navigate international business opportunities. He provides consulting services to foreign government entities working in the petroleum and power sectors. He also supports domestic clients with mineral rights and business law matters. He is licensed to practice law in the State of Wyoming and the State of Colorado, as well as the Federal District of Wyoming.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">His previous engagement includes:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Petroleum Regulator Organizational Strategy and Management in Bosnia</strong>&nbsp;</em> &ndash; Legal and regulatory specialist responsible for providing organizational strategy and management advisory assistance to government entities responsible for petroleum management and regulation, reviewing bid round documents, concession agreements and legislation affective petroleum management, and providing other legal, regulatory and policy support to the government. 2019-2020.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Onshore/Offshore Petroleum Regulatory Development in Romania</strong></em> &ndash; International legal and regulatory specialist responsible for reviewing petroleum data management and technical oversight practices, providing input on fiscal analysis and terms, development of offshore regulatory framework, and providing technical trainings on leading practices in petroleum legal, regulatory, fiscal, and policy issues.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">International Petroleum Contracts and Legal Analysis in Albania</strong>&nbsp;</em>&ndash; International oil and Gas specialist role providing legal and policy advice to Albania&rsquo;s petroleum regulator, designed and presented a two-day course on production sharing contracts, supported capacity building initiatives and improved petroleum policy development in Albania, supported legal and regulatory aspects of the petroleum tender and bidding process. 2018-2020.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Natural Gas Legal and Regulatory Development in Honduras</strong></em> &ndash; Natural Gas legal expert responsible for supporting Honduras&rsquo;national electrical utility with natural Gas and LNG legal, regulatory and policy advice, reviewed natural Gas legal and regulatory frameworks from surrounding jurisdictions and prepared a report and presentation to discuss specific challenges related to natural Gas development and utilization in Honduras.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Shale Gas Legal and Regulatory Analysis in Western Cape Province, South Africa</strong></em> &ndash; Legal and regulatory specialist responsible for reviewing provincial and municipal approaches to shale Gas regulation for a proposed onshore shale Gas project in the Karoo Basin, worked on behalf of provincial government to improve government collaboration and coordination for large scale industrial development and assisted with development of municipal-level regulatory practices.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gas-to-Power Generation Policy Development in Nigeria</strong>&nbsp;</em>&ndash; Natural Gas legal and regulatory specialist responsible for reviewing Gas-to-power market arrangements, government natural Gas policies and governance/financial structures to identify areas for improvement to national meet power generation goals. 2017-2018 Client: U.S. Department of State &ndash; Energy Governance and Capacity Initiative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sri Lanka Petroleum Legal and Regulatory Support</strong>&nbsp;</em>&ndash; Legal and regulatory expert charged with reviewing and developing key areas of national petroleum regulatory policy, review of contracts and building capacity within the Ministry of Petroleum Resources Development and Petroleum Resources Development Secretariat.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">POST TRAINING COACHING SUPPORT (OPTIONAL)</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To further optimise your learning experience from our courses, we also offer individualized &ldquo;One to One&rdquo; coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br fr-original-style="" style="box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Request%20for%20further%20information%20regarding%20post%20training%20coaching%20support" target="_blank" rel="noopener" style="color: rgb(0, 123, 255); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 123, 255);">Request for further information about post training coaching support</a>&nbsp;and fees applicable for this.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/production-sharing-contracts-psc-related-agreements/#collapseSeven" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">ACCREDITIONS AND AFFLIATIONS</a></section><p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"> </p>

EnergyEdge - Training for a Sustainable Energy Future

Legal

Economics

Gain a deep understanding of Production Sharing Contracts (PSC) and related agreements through our expert-led course. Enroll now and excel in your field with EnergyEdge.

Production Sharing Contracts (PSC) & Related Agreements

Team of 10, pp

Normal Fee, pp

Launceston

<p style="color: rgb(255, 255, 255); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed">Individuals with great leadership skills empower teams to achieve their full potential, make decisions, and stategise well to help organisations thrive. This course provides the knowledge and skills to help you hone your leadership skills.</span></p><h2 style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed">Course Summary</span></h2><table style="color: rgb(255, 255, 255); border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Level</strong>: Level 2</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong>: 1 Week</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Start Date</strong>: Anytime</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Type</strong>: Online or Face to Face</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td colspan="2" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Location</strong>: Online or Suitable Venue Agreed by Client &amp; Step Into Learning</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Price</strong>: &pound;850</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age Range</strong>: 19+</span></td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Funding</strong>: Payment Plan</span></td><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Awarding Organisation</strong>: OCNL</span></td></tr></tbody></table><div style="color: rgb(105, 98, 98); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 98, 98);"><div style="color: rgb(255, 255, 255) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255) !important;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);" fr-original-class="fr-unprocessed"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 98, 98);"><div style="color: rgb(105, 98, 98); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 98, 98);"><div style="color: rgb(105, 98, 98); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">Who is this course for?</h2><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">This course is suitable for any learner looking to develop and enhance their knowledge and understanding of leadership skills in the workplace. Learners will learn about both the theory and practice of leadership skills.</p></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">Entry Requirements</h2><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">There are no formal qualifications required to undertake this course. To secure your place please return the completed&nbsp;<a href="https://stepintolearning.org.uk/wp-content/uploads/2023/07/Community-Learning-Application-Form.docx" style="color: rgb(255, 75, 0) !important; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 75, 0) !important;">application form</a>&nbsp;and send to&nbsp;<a href="mailto:info@stepintolearning.org.uk" style="color: rgb(255, 75, 0) !important; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 75, 0) !important;">info@stepintolearning.org.uk</a>. After this, we will arrange an initial assessment with our tutor.</p></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">Why should I do this qualification?</h2><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">If you want to develop your leadership skills and understand how to think and act like a strong and inspiring leader.</p></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">What will I learn?</h2><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">Learners will develop their knowledge and understanding of the theory and practice of leadership skills, which they will then be able to implement in their own workplace. The course will help learners improve how they communicate as a leader and also provides ideas of how to implement a strong culture of leadership within their workplace. The course units are as follows:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing leadership skills</li><li fr-original-style="" style="box-sizing: border-box;">Conflict resolution</li><li fr-original-style="" style="box-sizing: border-box;">Decision making skills</li><li fr-original-style="" style="box-sizing: border-box;">Improving assertiveness and decision making skills</li><li fr-original-style="" style="box-sizing: border-box;">Equal opportunities, prejudice and discrimination</li><li fr-original-style="" style="box-sizing: border-box;">Negotiation skills</li><li fr-original-style="" style="box-sizing: border-box;">Team building skills</li><li fr-original-style="" style="box-sizing: border-box;">Understanding boundaries and confidentiality</li><li fr-original-style="" style="box-sizing: border-box;">Problem solving skills</li></ul></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><h2 style="color: rgb(255, 75, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(255, 75, 0) !important;">How will I be assessed?</h2><p fr-original-style="" style="font-size: var(--font-size); box-sizing: border-box;">This is an internally assessed qualification &ndash; the work carried out in each session is used to evidence completion of the qualification.</p></div></div></div><div style="color: rgb(105, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(105, 98, 98);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Step Into Learning

Individuals with great leadership skills empower teams to achieve their full potential, make decisions, and stategise well to help organisations thrive. This course provides the knowledge and skills to help you hone your leadership skills.

Leadership Skills

General Admission

Harpenden

<p>This intensive one-day IACCM-approved programme helps participants develop the skills, knowledge and competencies required to plan for and carry out effective negotiations in a range of different environments.</p>By the end of the programme participants will be able to:<ul><li>Understand the basic concepts of negotiation and how it adds value to the organisation</li><li>Recognise the stages of negotiation and the skills required at each stage</li><li>Make use of tried-and-tested negotiation planning tools</li><li>Apply a range of negotiation tools and techniques to support the organisation in obtaining value for money, quality and fit-for-purpose outcomes</li><li>Set negotiation objectives</li><li>Appreciate the importance of interpersonal skills in maximising the opportunities for reaching win/win agreements</li></ul><section>
                    <h3>1 Welcome</h3><ul><li>Introductions</li><li>Aims and objectives</li><li>Plan for the day</li></ul> <h3>2 Why negotiate?</h3><ul><li>Understanding the negotiation context</li><li>Negotiating with suppliers</li><li>Negotiating with stakeholders</li></ul> <h3>3 Understanding the process</h3><ul><li>The phases of negotiation and what to do in each phase</li><li>Before</li><li>During</li><li>After</li></ul> <h3>4 Planning</h3><ul><li>Appreciating the importance of planning</li><li>Different approaches</li><li>Identifying the key variables</li><li>Setting objectives for each of them</li><li>Practical negotiation planning exercise</li></ul> <h3>5 Doing</h3><ul><li>The key skills required,</li><li>Communication</li><li>Numeracy</li><li>empathy</li><li>Applying these skills in a role play: practical exercise</li></ul> <h3>6 Close</h3><ul><li>Review of key learning points</li><li>Personal action planning</li></ul> 


                </section>

The In House Training Company

Negotiation Skills

Action Learning Facilitator

Meeting Skills

Contract Management

Organisational Skills

Negotiation

Introduction to contract negotiation (In-House)

<p>Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills.</p>This course will help you:<p> </p><ul><li>Use the consultative sales process to achieve more cross-sales</li><li>Employ advanced rapport-building skills</li><li>Assess the buying preferences of a customer</li><li>Articulate the link between customer goals and needs</li><li>Identify your customer's needs and wants</li><li>Use advanced questioning techniques to gather information</li><li>Resist the temptation to tell when it would be better to ask</li><li>Identify communication preferences</li><li>Given various scenarios, present a product to the explicit need of a customer</li><li>Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers</li><li>Handle objections positively</li><li>Close the sale or gain commitment to further action</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Aims and objectives of the training</li><li>Personal introductions and objectives</li><li>Self-assessment of existing sales skills</li><li>Overview of content</li></ul> <h3>2 Understanding yourself and your customers</h3><ul><li>Personal communication style and what this means in a sales situation</li><li>Wants versus needs</li><li>What motivates people to buy</li><li>Using social media tools such as LinkedIn</li><li>Managing your portfolio to maximise sales</li><li>Preparing to sell</li></ul> <h3>3 The sales process</h3><ul><li>Overview of the consultative sales process</li><li>Review personal strengths and weaknesses as a salesperson</li><li>Habits of top-performing sales people</li><li>Common pitfalls</li><li>Articulate sales goals</li></ul> <h3>4 Building rapport</h3><ul><li>11 decisions that customers make in the first 9 seconds</li><li>Spotting buyer communication preferences</li><li>Building rapport with a wide variety of customers</li><li>Dealing with emotions</li><li>Keeping control</li></ul> <h3>5 Questioning and listening</h3><ul><li>Assumptions and how they trip us up</li><li>Structured questioning</li><li>Looking for cross-sales</li><li>Honing your listening skills</li><li>Identifying buyers' motivation</li><li>Using summaries to move the customer forward</li></ul> <h3>6 Presenting products and services to customers</h3><ul><li>Choosing the right time to present</li><li>Using features, advantages and benefits</li><li>Tailoring your presentation of products and services to match buyer preferences and motivations</li></ul> <h3>7 Gaining commitment</h3><ul><li>When to close</li><li>Dealing with difficult customers</li><li>5 things to avoid when handling a customer objection</li></ul> <h3>8 Managing your business</h3><ul><li>The link between service and sales</li><li>Using customer surveys</li><li>Winning back lost business</li></ul> <h3>9 Putting it all together</h3><ul><li>Skills practice</li><li>Personal learning summary and action plans</li></ul> 


                </section>

Professional Selling Skills (PSS)

Counselling Skills

Business Communication Skills

Presentation Skills

Advanced sales skills (In-House)

London

<p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introducing the &ldquo;How to Keep a Relationship Strong and Happy&rdquo; Package: Your Blueprint for Long-lasting Love, Respect, and Happiness</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Are you looking to build a solid foundation and keep your relationship thriving with love, respect, and happiness? Miss Date Doctor is delighted to present our exclusive &ldquo;How to Keep a Relationship Strong and Happy&rdquo; package. Designed to provide you with the essential tools and guidance, this comprehensive relationship coaching program will empower you to create a lasting and fulfilling bond with your partner.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">With our package, you&rsquo;ll learn invaluable strategies to foster respect, effectively manage conflicts, maintain physical and emotional intimacy, cultivate empathy, and nurture love. We understand that every relationship is unique, which is why our experienced relationship coaches will tailor their expertise to address your specific needs and goals.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why should you invest in the &ldquo;How to Keep a Relationship Strong and Happy&rdquo; package? Because a strong and happy relationship requires effort, commitment, and the right knowledge. Here&rsquo;s how our package can help:</strong></span></p><ul style="color: rgb(230, 230, 230); box-sizing: border-box;" fr-original-style=" color: rgb(230, 230, 230);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cultivating Respect:<br fr-original-style="" style="box-sizing: border-box;">Respect forms the foundation of any healthy relationship. Our package will guide you on how to establish mutual respect, communicate effectively, and create a safe and supportive environment where both partners feel valued and appreciated. By learning the principles of respect, you&rsquo;ll build a strong bond that withstands the test of time.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conflict Management Strategies:<br fr-original-style="" style="box-sizing: border-box;">Conflicts are inevitable in any relationship, but how you handle them can make all the difference. Our expert coaches will teach you effective conflict resolution techniques, helping you navigate disagreements with grace and understanding. By learning healthy communication styles and negotiation skills, you&rsquo;ll resolve conflicts while strengthening your connection.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Maintaining Physical and Emotional Intimacy:<br fr-original-style="" style="box-sizing: border-box;">Physical and emotional intimacy are essential for a thriving relationship. Our package will provide you with practical tips and guidance to keep the spark alive, reignite passion, and deepen your emotional connection. You&rsquo;ll explore techniques to enhance intimacy, explore each other&rsquo;s needs and desires, and create a satisfying and fulfilling bond.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cultivating Empathy and Understanding:<br fr-original-style="" style="box-sizing: border-box;">Empathy is the key to fostering understanding and compassion in your relationship. Our coaches will guide you through exercises and techniques to enhance empathy, helping you better understand your partner&rsquo;s perspective, needs, and emotions. By cultivating empathy, you&rsquo;ll foster a deeper connection and create a harmonious and supportive partnership.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Nurturing Love and Connection:<br fr-original-style="" style="box-sizing: border-box;">Love is a journey that requires nurturing and continuous effort. Our package will provide you with the tools and strategies to keep the love alive. You&rsquo;ll explore ways to express love and appreciation, create shared experiences, and maintain a sense of adventure and excitement. Together, we&rsquo;ll ensure that your relationship remains vibrant and filled with joy.</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Continuous Support and Guidance:<br fr-original-style="" style="box-sizing: border-box;">Throughout your journey, our dedicated relationship coaches will provide ongoing support and guidance. You&rsquo;ll have access to personalized advice, resources, and strategies to address any challenges that may arise. With our support, you&rsquo;ll feel confident in navigating the ups and downs of your relationship and maintaining a strong and happy partnership.</strong></li></ul><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Invest in the &ldquo;How to Keep a Relationship Strong and Happy&rdquo; package from Miss Date Doctor today and embark on a transformative journey towards building a lasting and fulfilling relationship. Discover the secrets to love, respect, happiness, and connection that will enrich your lives for years to come.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Contact Miss Date Doctor now to book your package and create a relationship that stands the test of time. Happiness and fulfillment await you and your partner. Don&rsquo;t wait&mdash;start building the love you deserve today!</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4 x 1 hour session</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/how-to-keep-a-relationship-strong-and-happy-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/how-to-keep-a-relationship-strong-and-happy-package/</a></strong></span></p>

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D HOW TO KEEP A RELATIONSHIP STRONG AND HAPPY PACKAGE (COUPLES)

General admission

<p>This workshop will help you improve the impact, clarity, accuracy and effectiveness of your sales proposals.</p><p>It takes bid and proposal teams right through the process, from start to finish - from forming the team and gathering the information, through to writing and reviewing the proposal document, and on to presenting it to the client.</p><p>The learning points shared in the programme come from the trainer's extensive real-world experience with a wide variety of businesses.</p>As a result of attending this programme, participants will be able to:<ul><li>Write more clearly, more grammatically and more persuasively</li><li>Structure their written communications more effectively</li><li>Avoid the 'howlers' that can cost you business</li><li>Impress your clients</li><li>Win more business</li></ul><section>
                    <h3>1 Bid strategy</h3><ul><li>How to combine your knowledge of the market or customer, your products and services, and your competitors, to create a quality bid</li><li>New insights into your comparative advantages and competitive position in the marketplace</li><li>Understanding more about how your client views you and other suppliers</li><li>A plan of attack to build on your strengths and attack the weaknesses of your competition</li><li>Dealing with RFP/ITT situations</li></ul> <h3>2 Teamwork</h3><ul><li>How a bid or proposal team needs to prioritise and manage preparation time</li><li>Co-ordinating input from team members</li><li>Agreeing responsibilities</li></ul> <h3>3 The importance and role of a well-written sales proposal</h3><ul><li>Why bother? - the value of the sales proposal to you and to the customer</li><li>What the customer wants and needs to make a decision in your favour</li><li>Understanding and delivering on customer expectations</li><li>Review and discussion of different proposals - with real-life examples</li></ul> <h3>4 The best way to structure your sales proposals</h3><ul><li>A section-by-section, page-by-page review of best practice in structuring great sales proposals</li><li>How to improve the way you match your proposal to the customer's objectives and requirements</li><li>Plan your sales documents systematically - to make them easy to read and more persuasive</li><li>How to make your proposal look like the 'least risky' option</li></ul> <h3>5 Making your proposal a compelling and persuasive proposition</h3><ul><li>Choosing the right words that sell effectively</li><li>Selecting the right content and information for your document or proposal</li><li>Using an option matrix to summarise complex choices and increase final order value</li><li>How to write an executive summary</li></ul> <h3>6 Well-written and error-free</h3><ul><li>Developing your writing style for maximum impact</li><li>Expressing the content (ie, selling points) clearly, concisely and correctly</li><li>Proof-reading and editing work effectively, using formal marks and techniques</li><li>Improving visual layout, format and appearance</li><li>Keeping it customer-focused</li></ul> <h3>7 Presenting to the client - overview</h3><ul><li>Presentation options</li><li>Understanding the client's objectives - as well as your own</li><li>The proposal review meeting - logistics</li><li>Managing to the next step</li><li>Designing and delivering a compelling presentation</li><li>Isolating objections and concerns</li><li>Follow-up and follow-through</li></ul> <h3>8 Positioning your final proposal</h3><ul><li>Finalising your bid - presenting the right 'best few' USPs, features and benefits and making them relevant and real to the customer</li><li>Smart ways to position price and be a strong player - without being the cheapest</li><li>How to differentiate yourselves by how you present, as well as what you present</li><li>How to design and deliver a successful bid presentation</li></ul> <h3>9 Bid presentation practice session with structured feedback</h3><ul><li>Participants work in small groups or pairs to prepare and later present a sample section from a real life bid or proposal presentation</li><li>The trainer will provide assistance and input</li><li>During group review and discussions, input from others will be encouraged and many best practice ideas summarised</li></ul> <h3>10 Managing the end game</h3><ul><li>How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns</li><li>How to read the situation to plan the next step</li><li>Identifying negotiation tactics - and how to deal with them</li><li>Planning for a negotiation and how to get the customer feel they have the 'best deal'</li></ul> <h3>11 Workshop summary and close</h3> 


                </section>

Association of Proposal Management Professionals (APMP)

Bid Writing

Bids and proposals (In-House)

<p>This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills.</p><section>
                    DAY ONE <h3>1 Can you succeed by yourself?</h3> <h3>2 Relationship awareness theory</h3> <h3>3 The Strengths Deployment Inventory / Your FACET5 profile</h3> <h3>4 Building rapport</h3> <h3>5 Influencing power bases</h3> <h3>6 Active listening</h3> <h3>7 Building your personal internal network</h3> <h3>8 Perceptions</h3> <h3>9 Your brand</h3> DAY TWO <h3>3 Preparing for conflict</h3> <h3>2 The negotiation conversation</h3> <h3>1 Your stakeholders and what they want from you</h3> <h3>4 Influencing others</h3> <h3>5 Your communication approaches for success</h3> <h3>6 Emotional Intelligence</h3> <h3>7 The trust model</h3> <h3>8 Knowing your outcomes</h3> 


                </section>

Team Building

Influence Skills

Influencing Skills

Building successful working relationships (In-House)

<p>Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success.</p><p>We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios.</p>This course will help participants:<ul><li>Learn how to plan growth and increase revenue from existing accounts</li><li>Develop skills to build and develop essential relationships to increase value and visibility</li><li>Learn how best to create loyalty and customer satisfaction</li><li>Identify how to set account targets and development plan for building contacts and cross-selling</li><li>Develop persuasion and influencing skills to better define needs and develop opportunities</li><li>Learn how to add value at all stages; plus gaining competitive advantage</li><li>Develop an up-selling, cross-selling strategy</li></ul><section>
                    <h3>1 Performance metrics for account management</h3><ul><li>Introduction to the PROFIT account management model</li><li>Using practical tools to measure account performance and success</li><li>Planning your account strategy - red flags and green lights</li></ul> <h3>2 Relationships for account management</h3><ul><li>How to build and manage key relationships</li><li>Producing a 'relationship matrix'</li><li>Developing a coach or advocate</li></ul> <h3>3 Setting objectives for your account</h3><ul><li>Developing an upselling cross-selling strategy</li><li>Setting jointly agreed goals, objectives and business plans</li><li>Planning session</li></ul> <h3>4 Feedback and Retention - building loyal and satisfied customers</h3><ul><li>How to monitor and track your customer's satisfaction</li><li>Building a personalised satisfaction matrix</li><li>Customer service review meetings</li></ul> <h3>5 Influence</h3><ul><li>Getting your message and strategy across to C-level contacts</li><li>Being able to better develop a business partnership within an accountes</li></ul> <h3>6 Teamwork and time management</h3><ul><li>Working with others to achieve your account goals</li><li>Managing and working with a virtual team</li><li>Managing your time and accounts effectively</li></ul> <h3>7 Gaining commitment and closing the sale</h3><ul><li>Knowing when to close for commitment</li><li>How to ask for commitment professionally and effectively</li><li>Key negotiation skills around the closing process - getting to 'yes'</li><li>Checklist of closing and negotiation skills</li><li>Practice session</li></ul> 


                </section>

Account Manager

Account Management

Sales Management

Management Accountant

Manager Training

Management Skills

Account management (In-House)

<p>If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios.</p><p>We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction.</p>This course will help participants:<ul><li>Develop a structured and client-focused approach to creating high quality sales opportunities and account growth</li><li>Learn persuasion and influencing skills to better define needs and develop opportunities</li><li>Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales</li><li>Develop advanced sales questioning skills and techniques; understand the importance of listening</li><li>Understand how to add value at all stages; plus gaining competitive advantage</li><li>Develop proven ways to overcome and reduce price pressure</li><li>Know when to use options and upselling when presenting products and solutions</li><li>Develop techniques and skills for improved negotiation and closing</li></ul><section>
                    <h3>1 Advanced Selling - How to Increase your sales results</h3><ul><li>Review of pre-course data and questionnaire</li><li>The AVC model of increasing your sales results</li><li>Creating a sales growth plan to achieve higher sales targets</li><li>Mapping the accounts and products for targeted growth</li></ul> <h3>2 The Four Cs to structure a sales call</h3><ul><li>Research before the meeting or call; setting objectives, planning and preparation</li><li>How to gain instant rapport and taking control - including online meetings</li><li>Qualifying and initial questioning skills</li><li>Creating an agenda and first-meeting structure: Four Cs</li><li>Planning and practice sessions</li></ul> <h3>3 Building bigger and better sales opportunities</h3><ul><li>How to use questions to 'build' more opportunities</li><li>Learning and using high-impact and third-level questions</li><li>Advanced sales questioning techniques: five questioning techniques</li><li>Qualifying and gaining commitment to the next stage</li><li>Planning and practice sessions - advanced questioning skills</li></ul> <h3>4 Presentation and persuading skills best practice</h3><ul><li>Compelling benefits and reducing perceived risk - key messages to deliver</li><li>Helping the customer choose your proposition by using options</li><li>Professional and effective presentation skills</li><li>Writing compelling sales proposals that improve your conversion rate</li><li>Planning and practice session - presenting your solution</li></ul> <h3>5 Overcoming concerns and client questions</h3><ul><li>Proven techniques for answering client objections and concerns</li><li>How to isolate, prioritise and answer objections, including price</li><li>Overcoming delay and procrastination</li><li>Planning and practice session - answering client concerns</li></ul> <h3>6 Gaining commitment and closing the sale</h3><ul><li>Knowing when to close for commitment</li><li>How to ask for commitment professionally and effectively</li><li>Key negotiation skills around the closing process - getting to 'yes'</li><li>Checklist of closing and negotiation skills</li><li>Practice session</li></ul> 


                </section>

Coaching Skills

Increasing sales results (In-House)

Exchange Skills Certificate <br /><br />The Negotiation Skills Certificate course is one that will supply data about how to haggle with anybody in any field all through the United Kingdom. This is a course that offers an escalated strategy for preparing by giving you the devices and showing the abilities that you will need to turn into an expert mediator. The expertise of arranging is one that is prised among employing chiefs as a standout amongst other business abilities to have, and this course will set you up to haggle with partners, other financial specialists, clients, and nearly anybody. Upon fruition, you will can work out any incomprehensible circumstance essentially by depending on what you have realized in this course. Prologue to the Negotiation Skills Certificate While taking this internet instructional class, you will can read for your Negotiation Skills endorsement when it is helpful for you and at your own speed. Numerous understudies keep on working while taking the course, and study in the solace of their own home. At the point when the course is finished, you will take a full different decision test. In the event that you pass, you will acquire your broadly perceived endorsement, which you can print at home, or we will present it on you for an expense. <br /><br />What You Will Learn <br /><br />We have planned the Negotiation Skills Diploma course to give you a full outline on the best way to haggle in the work environment and improve your business standing. This course incorporates the accompanying: <br /><br />An outline of arrangement abilities <br /><br />Data on the components engaged with effective exchange <br /><br />The abilities needed to be a powerful mediator <br /><br />The mental parts of arranging <br /><br />Managing pressure from clients, associates, and bosses during exchanges <br /><br />Making a target list for arranging <br /><br />How arranging and correspondence work inseparably <br /><br />When and how to make concessions when you are arranging <br /><br />Instructions to wrap up exchanges and where to go from that point <br /><br />Advantages of the Negotiation Skills Certificate <br /><br />You will encounter numerous advantages after finishing your online Negotiation Skills Certificate. These advantages include: <br /><br />The ability to concentrate from anyplace with a web or Wi-Fi association. This incorporates at home, on your mid-day break at work, or even at other nearby organizations. <br /><br />When taking this course, you can contemplate when it is advantageous for you. There is no time limit, so you can finish the course in days, weeks, or even months. <br /><br />You can utilize any web associated gadget to consider, including mobiles, tablets and PCs. <br /><br />This course is separated into modules, which make it simple to oversee in parts. This guarantees that you will have the most agreeable learning experience conceivable. <br /><br />Helpful online help is accessible as you study, which guarantees that you will remain focused during the interaction. <br /><br />You will approach the complete schedule, which certifications to give you all you need to put your profession and your arrangement abilities on the road to success. <br /><br />You will have better possibilities while applying for work, as businesses consider arrangement to be as a truly important resource. <br /><br />This is a dependable, confirmed confirmation. <br /><br />The valuing construction of the course is moderate.

OnlineCoursesLearning.com

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiation Skills Level 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gain a deep understanding of Negotiation, master the crucial Preparation Process, and navigate the intricate Phases of Negotiation, including Exchanging Information, Bargaining, and Closing deals effectively. You&#39;ll also learn valuable techniques for Handling Difficult Situations with finesse.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Comprehend the fundamental concepts and principles of Negotiation.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Demonstrate effective techniques for the Preparation Process in negotiations.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Apply strategies for successful negotiation in Exchanging Information.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Utilize effective tactics and approaches during the Bargaining Phase.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Demonstrate skills in bringing negotiations to a successful Closing.</p></li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Negotiation Skills Level 1 Course Syllabus</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the fundamental principles of Negotiation Skills.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Prepare effectively for Negotiation Skills scenarios.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Apply bargaining techniques to achieve successful Negotiation Skills.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Navigate complex negotiation scenarios using Negotiation Skills.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explain the key concepts behind Negotiation Skills.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Prepare comprehensively for various Negotiation Skills scenarios.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Execute effective information exchange within Negotiation Skills contexts.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Achieve successful outcomes in bargaining using Negotiation Skills.</p></li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Personal Development

People Skills

Negotiation skills course will help you to become a better negotiator in your home, workplace and organisation.



Negotiation Skills Level 1

<p>Welcome to the art of negotiation, a skill that can transform your personal and professional life. Our <strong>Negotiation Skills</strong> course is designed to equip you with the tools, strategies, and mindset to become a master negotiator. Whether you're navigating business deals, resolving conflicts, or simply seeking to enhance your everyday interactions, this course provides a comprehensive understanding of the negotiation process. From laying the groundwork and exchanging information to the final close, you'll gain insights into the dynamics of successful negotiation. Learn to handle difficult issues with finesse and even negotiate on behalf of others. Join us in this exciting journey towards becoming a confident and persuasive negotiator.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the fundamentals of negotiation.</li>
<li>Prepare effectively for negotiations.</li>
<li>Lay the groundwork for successful negotiations.</li>
<li>Navigate the phases of exchanging information and bargaining.</li>
<li>Achieve mutual gain through negotiation.</li>
</ul>
<h3><b>Why choose this Negotiation Skills<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Negotiation Skills<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Professionals looking to enhance their negotiation skills.</li>
<li>Business leaders and managers seeking to improve deal-making abilities.</li>
<li>Individuals interested in conflict resolution and mediation.</li>
<li>Sales and marketing professionals.</li>
<li>Anyone looking to excel in personal and professional negotiations.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Sales Manager</strong>: £25,000 - £70,000</li>
<li><strong>Business Development Manager</strong>: £30,000 - £80,000</li>
<li><strong>Contract Manager</strong>: £30,000 - £70,000</li>
<li><strong>Mediator</strong>: £30,000 - £70,000</li>
<li><strong>Human Resources Manager</strong>: £30,000 - £60,000</li>
<li><strong>International Relations Specialist</strong>: £25,000 - £70,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Negotiation Skills</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Negotiation Skills</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module One - Negotiation Skills: Understanding Negotiation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Negotiation</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Two - Negotiation Skills: Getting Prepared</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting Prepared</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Three - Negotiation Skills: Laying the Groundwork</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Laying the Groundwork</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Four - Negotiation Skills: Phase One - Exchanging Information</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Phase One - Exchanging Information</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Five - Negotiation Skills: Phase Two - Bargaining</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Phase Two - Bargaining</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Six - Negotiation Skills: About Mutual Gain</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>About Mutual Gain</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Seven - Negotiation Skills: Phase Three - Closing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Phase Three - Closing</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Eight - Negotiation Skills: Dealing with Difficult Issues</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with Difficult Issues</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Nine - Negotiation Skills: Negotiating Outside the Boardroom</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiating Outside the Boardroom</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Ten - Negotiation Skills: Negotiating on Behalf of Someone Else</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiating on Behalf of Someone Else</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Negotiation Skills</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Negotiation Skills</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Professional Skills

Professional Skills Course (PSC)

<div>
        <div>
                            <div>
                    
                </div>
                            <div>
                <b>Quality Guarantee:</b>
                <p>Promising training excellence, satisfaction gurantee</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <p>Accredited by </p>
                <p>CPD UK &amp; Quality License Scheme </p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <p>Tutor Support </p>
                <p>Unlimited support via email, till you complete the course</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <b>Recognised Certification:</b>
                <p>Accepted by thousands of professional bodies</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <p>Start Anytime </p>
                <p>With 1 year access to the course materials</p>
            </div>
        </div>
        <div>                <div>
                    
                </div>
                            <div>
                <p>Online Learning </p>
                <p>Learn from anywhere, whenever you want  </p>
            </div>
        </div>
    </div>
    
<h2>Why Negotiation Skills Training Course right for you?</h2>
<p>Whether you are self-taught or you want to fill in the gaps for better efficiency and productivity, this negotiation skills training course will set you up with a solid foundation to become a confident negotiator and develop more advanced skills.</p>
<p>This comprehensive negotiation skills training course is the perfect way to kickstart your career in the field of negotiation. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently and at your own pace and convenience.</p>
<h2>Negotiation Skills Training Course Details</h2>
    <div>
        <h3 id="small-panelsStayOpen-heading653bb6111b418">
            
            Accredited by             
        </h3>
        <div id="panelsStayOpen-collapse653bb6111b418">
            <div>
                
<p>
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<p> </p>
<p>
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bb6111b424">
            
            Course Curriculum            
        </h3>
        <div id="panelsStayOpen-collapse653bb6111b424">
            <div>
                <p></p>
<h4>Negotiation Skills - Introduction</h4>
<ul>
<li>Negotiation Skills - Introduction</li>
</ul>
<h4>What is Negotiation</h4>
<ul>
<li>What is Negotiation</li>
</ul>
<h4>Basic Principles of Negotiation</h4>
<ul>
<li>Basic Principles of Negotiation</li>
</ul>
<h4>Benefits of Negotiation</h4>
<ul>
<li>Benefits of Negotiation</li>
</ul>
<h4>Types of Negotiation Strategies</h4>
<ul>
<li>Types of Negotiation Strategies</li>
</ul>
<h4>Stages of Negotiation Process</h4>
<ul>
<li>Stages of Negotiation Process</li>
</ul>
<h4>Win-Win Negotiation</h4>
<ul>
<li>Win-Win Negotiation</li>
</ul>
<h4>Various Styles of Negotiation</h4>
<ul>
<li>Various Styles of Negotiation</li>
</ul>
<h4>What is BATNA</h4>
<ul>
<li>What is BATNA</li>
</ul>
<h4>Developing Negotiation Skills</h4>
<ul>
<li>Developing Negotiation Skills</li>
</ul>
<h4>Types of Third Party</h4>
<ul>
<li>Types of Third Party</li>
</ul>
<h4>PROBE Technique for Negotiating</h4>
<ul>
<li>PROBE Technique for Negotiating</li>
</ul>
<h4>Negotiations in Organizations</h4>
<ul>
<li>Negotiations in Organizations</li>
</ul>
<h4>Issues in Negotiation</h4>
<ul>
<li>Issues in Negotiation</li>
</ul>
<h4>Characteristics of a Negotiator</h4>
<ul>
<li>Characteristics of a Negotiator</li>
</ul>
<h4>Tips for Effective Negotiation</h4>
<ul>
<li>Tips for Effective Negotiation</li>
</ul>
<p>            </p></div>
        </div>
    </div>
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        <h3 id="small-panelsStayOpen-heading653bb6111b42b">
            
            Who should take this course?            
        </h3>
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            <div>
                <p></p>
<p>This comprehensive negotiation skills training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of negotiation.</p>
<p>            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bb6111b431">
            
            Entry Requirements            
        </h3>
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            <div>
                <p></p>
<ul>
<li>There are no academic entry requirements for this negotiation skills training course, and it is open to students of all academic backgrounds.</li>
<li>As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.</li>
</ul>
<p>            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bb6111b436">
            
            Assessment Method            
        </h3>
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            <div>
                <p></p>
<p>On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately.</p>
<p>            </p></div>
        </div>
    </div>
	    <div>
        <h3 id="small-panelsStayOpen-heading653bb6111b43c">
            
            Certification            
        </h3>
        <div id="panelsStayOpen-collapse653bb6111b43c">
            <div>
                <p></p>
<h4>Endorsed Certificate from Quality Licence Scheme</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65.</p>
<h4>Certificate of Achievement from Lead Academy</h4>
<p>
After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.
            </p></div>
        </div>
    </div>
	<p></p><h2><b>FAQs</b></h2>

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										Is CPD a recognised qualification in the UK?									
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									<div>
										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
									</div>
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										Are QLS courses recognised?									
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										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
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										When will I receive my certificate?									
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									<div>
										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.  </p>
									</div>
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										Can I pay by invoice?									
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.  </p>
									</div>
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										Can I pay via instalment?									
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										<p>Yes, you can pay via instalments at checkout.  </p>
									</div>
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							</div>
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										How to take online classes from home?									
								</h3>
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									<div>
										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
									</div>
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										Does age matter in online learning?									
								</h3>
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									<div>
										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
									</div>
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										When I will get the login details for my course?									
								</h3>
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									<div>
										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
									</div>
								</div>
							</div>
												</div>

Lead Academy

Negotiation Skills Training Course

<p><strong>Negotiation Skills Diploma Online</strong></p><p>'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this <strong>Negotiation Skills Diploma</strong>will provide you with a solid foundation to become a confident negotiator and help you develop your skills.</p><p><strong>Negotiation Skills Diploma</strong> can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.</p><p>This exclusive <strong>Negotiation Skills Diploma</strong> course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This <strong>Negotiation Skills Diploma</strong>Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.</p><p><strong>Courses are included in this Negotiation Skills Diploma Bundle Course:</strong></p><ul><li><strong>Course 01: </strong>Negotiation</li><li><strong>Course 02:</strong> Creating a Business Start-Up</li><li><strong>Course 03:</strong> Level 2 Certificate in Business Management</li><li><strong>Course 04:</strong> Level 2 Diploma in Business Administration<strong><br /></strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Negotiation Skills Diploma course]</strong></p> <p><strong>Negotiation Skills Diploma</strong></p><p>Industry Experts Designed this Negotiation Skills Diploma Course into 12 detailed modules.</p><p><strong>Detailed course curriculum of this Negotiation Skills Diploma Course:</strong></p><ul><li>Module 01: An Overview of Negotiation</li><li>Module 02: How to Prepare For Negotiations</li><li>Module 03: The Process of Negotiation</li><li>Module 04: Ways of Developing Persuasion &amp; Influencing Skills</li><li>Module 05: Ways of Developing Communication Skills</li><li>Module 06: How to Develop Active Listening Skills</li><li>Module 07: Comprehending Body Language</li><li>Module 08: Assertiveness and Self Confidence</li><li>Module 09: Managing Anger</li><li>Module 10: Managing Stress</li><li>Module 11: Negotiation Tactics to Closing a Better Deal</li><li>Module 12: Ways of Overcoming Sales Objections</li></ul><p><strong>Assessment Method of Negotiation Skills Diploma</strong></p><p>After completing each module of the Negotiation Skills Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Negotiation Skills Diploma</strong></p><p>After completing the MCQ/Assignment assessment for this Negotiation Skills Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Negotiation Skills Diploma</strong></p><p>This Negotiation Skills Diploma course is suitable for candidates committed to their ongoing professional development. This Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Negotiation Skills Diploma</strong></p><p>Students who intend to enrol in this Negotiation Skills Diploma Course must meet the following requirements:</p><ul><li>Negotiation Skills: Good command of the English language</li><li>Negotiation Skills: Must be vivacious and self-driven.</li><li>Negotiation Skills: Basic computer knowledge</li><li>Negotiation Skills: A minimum of 16 years of age is required.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Negotiation Skills Diploma</strong></p><p>This Negotiation Skills qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:</p><ul><li>Team Leader</li><li>Manager</li><li>Controller</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Diploma in Education & Training (DET)

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Negotiation Skills Diploma

<p>'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this <strong>Negotiation Skills - Advanced</strong> will provide you with a solid foundation to become a confident negotiator and help you develop your skills.</p><p>Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.</p><p>This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This <strong>Negotiation Skills - Advanced</strong> will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Negotiation Skills - Advanced </strong>course, the learner will be able to:</p><ul><li>Gain a thorough understanding of the true value of leadership.</li><li>Know how management and leadership are different yet equally important.</li><li>Understand the relationship between employee motivation and performance.</li><li>Master professional-level communication skills.</li><li>Understand the characteristics and qualities of effective negotiation skills.</li><li>Understand feedback gathering and effective employee interview skills.</li><li>Know the difference between delegation and leading by example.</li><li>Know the techniques for developing a high-performance team.</li><li>Gain the confidence to step into a leadership role.</li></ul><p><strong>Why Choose Negotiation Skills - Advanced Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Negotiation Skills - Advanced Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li><strong>Free PDF certificate</strong> as soon as completing the Negotiation Skills - Advanced course.</li></ul><p><strong>******Courses are included in this Negotiation Skills - Advanced Course:</strong></p><ul><li><strong>Course 01:</strong> Level 7 Business Management Course</li><li><strong>Course 02:</strong> Level 3 Business Administration<strong><br /></strong></li></ul><p><strong>******<em>Others included in this Negotiation Skills - Advanced course:</em><br /></strong></p><ul><li><strong>Free 3 PDF </strong>Certificate</li><li>Access to Content - <strong>Lifetime<br /></strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake</strong> Exam</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the <strong>Negotiation Skills - Advanced</strong> Course:</p><ul><li>Module 1: An Overview of Negotiation</li><li>Module 2: How to Prepare For Negotiations</li><li>Module 3: The Process of Negotiation</li><li>Module 4: Ways of Developing Persuasion &amp; Influencing Skills</li><li>Module 5: Ways of Developing Communication Skills</li><li>Module 6: How to Develop Active Listening Skills</li><li>Module 7: Comprehending Body Language</li><li>Module 8: Assertiveness and Self Confidence</li><li>Module 9: Managing Anger</li><li>Module 10: Managing Stress</li><li>Module 11: Negotiation Tactics to Closing a Better Deal</li><li>Module 12: Ways of Overcoming Sales Objections</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Negotiation Skills - Advanced</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Negotiation Skills - Advanced</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is suitable for candidates committed to their ongoing professional development. This <strong>Negotiation Skills - Advanced</strong> could prove instrumental in taking that important step into a leadership position for the first time.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for this course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:</p><ul><li>Team Leader</li><li>Manager</li><li>Controller</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Negotiation Skills - Advanced

<p>'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this <strong>Advanced Negotiation Skills</strong> will provide you with a solid foundation to become a confident negotiator and help you develop your skills.</p><p>This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Advanced Negotiation Skills </strong>course, the learner will be able to:</p><ul><li>Gain a thorough understanding of the true value of leadership.</li><li>Know how management and leadership are different yet equally important.</li><li>Understand the relationship between employee motivation and performance.</li><li>Master professional-level communication skills.</li><li>Understand the characteristics and qualities of effective negotiation skills.</li><li>Understand feedback gathering and effective employee interview skills.</li><li>Know the difference between delegation and leading by example.</li></ul><p><strong>Why Choose Advanced Negotiation Skills Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Advanced Negotiation Skills Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li></ul><p><strong>******Courses are included in this Advanced Negotiation Skills Course:</strong></p><ul><li><strong>Course 01: </strong>Level 7 Diploma in Leadership and Management Course<strong><br /></strong></li><li><strong>Course 02:</strong> Level 3 Business Administration</li></ul><p><strong>******<em>Others included in this Advanced Negotiation Skills course:</em><br /></strong></p><ul><li><strong>Free 3 PDF </strong>Certificate</li><li>Access to Content - <strong>Lifetime<br /></strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake</strong> Exam</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the <strong>Advanced Negotiation Skills</strong> Course:</p><ul><li>Module 1: An Overview of Negotiation</li><li>Module 2: How to Prepare For Negotiations</li><li>Module 3: The Process of Negotiation</li><li>Module 4: Ways of Developing Persuasion &amp; Influencing Skills</li><li>Module 5: Ways of Developing Communication Skills</li><li>Module 6: How to Develop Active Listening Skills</li><li>Module 7: Comprehending Body Language</li><li>Module 8: Assertiveness and Self Confidence</li><li>Module 9: Managing Anger</li><li>Module 10: Managing Stress</li><li>Module 11: Negotiation Tactics to Closing a Better Deal</li><li>Module 12: Ways of Overcoming Sales Objections</li></ul><p>----------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Advanced Negotiation Skills </strong> Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Advanced Negotiation Skills </strong>course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is suitable for candidates committed to their ongoing professional development. This <strong>Advanced Negotiation Skills</strong> could prove instrumental in taking that important step into a leadership position for the first time.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for this course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Business Leadership

Advanced Negotiation Skills

<p>'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this <strong>Negotiation Skills - Level 5</strong> will provide you with a solid foundation to become a confident negotiator and help you develop your skills.</p><p>Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top.</p><p>This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Negotiation Skills - Level 5 </strong>course, the learner will be able to:</p><ul><li>Gain a thorough understanding of the true value of leadership.</li><li>Know how management and leadership are different yet equally important.</li><li>Understand the relationship between employee motivation and performance.</li><li>Master professional-level communication skills.</li><li>Understand the characteristics and qualities of effective negotiation skills.</li><li>Understand feedback gathering and effective employee interview skills.</li><li>Know the difference between delegation and leading by example.</li><li>Know the techniques for developing a high-performance team.</li><li>Gain the confidence to step into a leadership role.</li></ul><p><strong>Why Choose this Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Negotiation Skills - Level 5 Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li><strong>Free PDF certificate</strong> as soon as completing the Negotiation Skills - Level 5 course.</li></ul><p><strong>******Courses are included in this Negotiation Skills - Level 5 Course:</strong></p><ul><li><strong>Course 01: </strong>Level 1 Business Management</li><li><strong>Course 02:</strong> Level 3 Business Administration</li></ul><p><strong>******<em>Others included in this Negotiation Skills - Level 5 course:</em><br /></strong></p><ul><li><strong>Free 3 PDF </strong>Certificate</li><li>Access to Content - <strong>Lifetime<br /></strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake</strong> Exam</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Negotiation Skills - Level 5 Course:</p><p><strong>Module 1: An Overview of Negotiation</strong></p><ul><li>Defining Negotiation</li><li>Different Types of Negotiation</li><li>What is Positional Bargaining?</li><li>What is Principled Negotiation?</li></ul><p><strong>Module 2: How to Prepare For Negotiations</strong></p><ul><li>How to Manage Your Fear</li><li>Personal Preparation</li><li>Establishing Your WATNA and BATNA</li><li>Identify your WAP</li><li>Identifying Your ZOPA</li></ul><p><strong>Module 3: The Process of Negotiation</strong></p><ul><li>Preparation and Planning</li><li>Clarification and Justification</li><li>How to Exchange Information</li><li>The Bargaining Stage</li><li>Conclude and Implement</li></ul><p><strong>Module 4: Ways of Developing Persuasion &amp; Influencing Skills</strong></p><ul><li>Different Steps in the Persuasion Process</li><li>Influencing Skills</li></ul><p><strong>Module 5: Ways of Developing Communication Skills</strong></p><ul><li>Ways of Asking Questions</li><li>Understanding and Using Probing</li><li>What are the Listening Skills?</li><li>Interpretation</li></ul><p><strong>Module 6: How to Develop Active Listening Skills</strong></p><ul><li>Fundamentals of Active Listening</li><li>Communication Process Explained</li></ul><p><strong>Module 7: Comprehending Body Language</strong></p><ul><li>Comprehending Body Language</li><li>Comprehending Facial Expressions</li></ul><p><strong>Module 8: Assertiveness and Self Confidence</strong></p><ul><li>What is Self-Esteem?</li><li>Symptoms of Low Self-Esteem and the Root Causes of It</li><li>How to Improve Self-Esteem</li><li>How to Build Self-Esteem</li></ul><p><strong>Module 9: Managing Anger</strong></p><ul><li>What is Anger?</li><li>Managing Anger and its Dimensions</li><li>The Costs of Anger</li><li>The Anger Process and How It Affects Our Thinking</li></ul><p><strong>Module 10: Managing Stress</strong></p><ul><li>How to Define and Identify Stress</li><li>Manage Stress</li></ul><p><strong>Module 11: Negotiation Tactics to Closing a Better Deal</strong></p><ul><li>Develop Clear Outcomes</li><li>Treat The Other Party With Respect At All Times</li><li>Ask a Lot of Questions</li><li>Ask For What You Want</li><li>Ask or Offer Something of Relative Value, Including Intangibles</li><li>Don't Be the First to Offer to 'Split the Difference'</li><li>Close with Confidence and Clarity</li></ul><p><strong>Module 12: Ways of Overcoming Sales Objections</strong></p><ul><li>How to Overcome Sales Objections?</li><li>Building Credibility</li><li>Observation Skills</li></ul><p>----------------</p><p><strong>***Level 1 Business Management***</strong></p><p>Course Curriculum:</p><ul><li>Module 01: Management and Leadership Explained</li><li>Module 02: How to Manage Resources</li><li>Module 03: Effective Management of Time, Stress and Crises</li></ul><p>----------------</p><p><strong>***Level 3 Business Administration***</strong></p><p>Course Curriculum:</p><ul><li>Module 01: Introduction to Business Administration</li><li>Module 02: Principle of Business</li><li>Module 03: Principles of Business Communication</li><li>Module 04: Principles of Administration</li><li>Module 05: Understand How to Improve Business Performance</li><li>Module 06: Understand Equality, Diversity and Inclusion in the Workplace</li><li>Module 07: Principles of Leadership and Management</li></ul><p>----------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Negotiation Skills - Level 5</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Negotiation Skills - Level 5</strong> course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is suitable for candidates committed to their ongoing professional development. This <strong>Negotiation Skills - Level 5</strong> could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for this <strong>Negotiation Skills - Level 5</strong> course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include:</p><ul><li>Team Leader</li><li>Manager</li><li>Controller</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Negotiation Skills - Level 5

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Discover the three phases of negotiation</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Identify areas of commonality</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Negotiate effectively by mastering the art of bargaining</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Find out how to handle personal attacks and control your emotions</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Know when to walk away from a negotiation</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Adapt to negotiate through telephone, email or on behalf of someone else</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn how to negotiate based on the situation</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;"><span style="color: var( --e-global-color-text ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-text );">We live in a tough world today. Poor negotiation skills will negatively affect you. For the same service you provide, your colleagues will get higher pay and rewards simply because you couldn&rsquo;t negotiate your contract better. Negotiation skill is one of the most important skills you must master, whether you are negotiating business deals or managing people at work.</span></p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Now is the time to learn these skills if you want to advance in life so badly! Even a small improvement in your skill can make a big difference in your life, regardless of whether you&rsquo;re a beginner or a veteran negotiator.&nbsp;</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The instructor has divided this course into eight modules. Negotiation phases and dilemmas will be discussed first. Next, you will learn about the preparation process that experts use when&nbsp;<a href="https://learndrive.org/course/negotiation-mastery/" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">negotiating</a>. You will then learn how to lay the groundwork, set the time and place, establish common ground, and lay out a framework for the important deal you are negotiating.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Afterwards, the course will discuss the three&nbsp;<a href="https://www.watershedassociates.com/learning-center-item/negotiation-stages-introduction.html" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">phases of negotiation</a>&nbsp;and teach you how to deal with difficult people and situations. Last but not least, you will learn how to negotiate over the phone, via email, or on behalf of someone else.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1 An Understanding of Negotiation</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2 The Preparation Process</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3 Building The Foundation</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4 Phase One &mdash; Exchanging Information</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5 Phase Two &mdash; Bargaining</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6 Phase Three &mdash; Closing</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7 How To Deal With Difficult Situations</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8 Adapting Negotiation By Communication</strong></li></ul>

LearnDrive UK

Motivation

Negotiation skills course will help you to become a better negotiator in your home, workplace and organisation.






















<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Negotiation is skill we use every day &ndash; from agreeing what the kids can watch on their devices; to what to do at the weekend; to the remit and timescale for an upcoming project; to contracting a systems upgrade or planning the year-end process; and so on. Even going for a promotion or a new job is a negotiation around skills, requirements and their worth.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this session on &ldquo;Negotiation Skills&rdquo;, we look at how to become a successful negotiator, covering the drivers of success in negotiation; the elements to cover in a negotiation; and what to do if a negotiation becomes stuck. We also look at questions that can help in your negotiation; and how to bring the negotiation to a decision. As a takeaway, we offer the Negotiator&rsquo;s Toolkit &ndash; a structure to help you prepare for your next negotiation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Negotiation Skills webinar will help you improve your effectiveness in negotiation by helping you prepare thoroughly, perform better during the discussions, and deliver outcomes that meet your requirements with less stress.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I hope you enjoy this session on Negotiation Skills.</p>

Ideas Into Action

Business Communication

Communication Skills

How to become a successful negotiator, includingthe drivers of success in negotiation; the elements to cover in a negotiation; and what to do if a negotiation becomes stuck. 

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