12035 Lead courses

AAT TRAINING: Why Study AAT? Want a new direction for your career? Think Accountancy, according to statistics, the average salary for Accountants is £50,000, it is the sector where the employ-ability rate is higher than any other sector. Whether you're a school leaver, already employed or simply looking for a career change a career in accountancy could be a real option for you. What is AAT? The AAT is an internationally recognised accounting qualification and over 100,000 people are currently benefiting from gaining an AAT qualification and full AAT membership. Gaining the qualification will help you support yourself throughout your accountancy career. What are the benefits after I finish AAT Courses? A newly qualified AAT member can expect to earn an average of £21,600. Moreover, the AAT member will have been earning throughout their training and will have avoided student debt. Accounting technicians work at all levels of finance and accounting, depending on the level of their career. Some accounting technicians work as accounts clerks, others go on to become managing directors or finance directors of well-known companies. Some go to work as a self-employed accountant as AAT allows the student to become Accredited. Professional or Industry specific qualification. AAT Qualification AAT provides a range of accounting and bookkeeping qualification. If you prefer to pursue your career as an accountant you may choose to go for the AAT Accounting qualification. However, if you prefer to build your career as a bookkeeper, you may choose to go for the AAT Bookkeeping qualification. Osborne Training is an AAT Approved Training Provider with centres in London, Watford, Birmingham and various other locations. By taking the Association of Accounting Technicians qualification with our Institute, you will make one of the greatest decision of your career. AAT Accounting Courses First of all, the AAT qualification consists of four progressive qualification levels (1, 2, 3 & 4) which will cover the key areas of Financial Accounting, Management Accounting, Taxation, Audit and Report Writing. Although, you can start from Level 1, you may start from Level 2 if you have basic math and numeracy skills. In order to complete the full AAT Accounting qualification and gain full membership of the AAT, you will need to complete Level 3 and Level 4. Level 2 is recommended as an entry-level if you have no experience or knowledge of accounting and bookkeeping. The AAT qualification for accounting is broken down into three levels: * AAT Level 2 Foundation Certificate in  Accounting (5 Papers/Subjects) * AAT Level 3 Advanced Diploma in  Accounting (6 Papers/Subjects) * Finally AAT Level 4 Professional Diploma in  Accounting (6 Papers/Subjects) Hence, the AAT Accounting Qualification gives you practical, internationally recognised finance and accountancy skills that can open doors for you in any industry across the world. Finally, AAT offers a range of benefits for student members (including study support, career advice to help find the perfect job and exclusive discounts), as well as a route to progress into chartered accountancy. Moreover, if you choose to further your studies with any of the leading chartered accountancy professional bodies like ACCA, CIMA, CIPFA etc. your AAT qualification could make you eligible for generous exemptions.

The 2-day Coaching and Mentoring for Managers course is designed for organisations that want their managers and team leaders to apply practical coaching and mentoring skills in everyday work situations in order to develop the performance of those they are responsible for, as well as improving communication within the business. Previous attendees have included chief executives, general managers, and HR managers, right through to production line supervisors and office staff. In fact, anybody that has to work as part of a team and relies on other people's efforts will benefit from this programme. -------------------------------------------------------------------------------- Course Syllabus The syllabus of the Coaching and Mentoring for Managers course is comprised of four modules, covering the following: Module One Introduction to Coaching and Mentoring * Exploding the myths surrounding coaching * Benefits of coaching and mentoring * The role of a coach and mentor * How to avoid everyday interference that takes your time away from coaching people to achieve results * How motivation works * The difference between mentoring, coaching, directing, supporting & delegating, and learning when it is necessary to apply them * Why coaching is an action orientated partnership purely focused on measurable results * Coaching and mentoring outcomes Module Two Managing a Coaching Session * The most important skills of a business coach * The key characteristics of a good coach * How to ask powerful coaching questions * Opportunity to role-play using the STAR/GROW model Module Three Mentoring in Action * Mentoring suggestions * The first meeting * Between first and second meetings * The second meeting * The Experiential learning cycle * Model discussions * Frequent questions asked by Mentors * Duration of mentoring * End of relationships Module Four Putting Learning into Practice * Building a bank of great coaching questions * Demonstration of what has been taught in a live coaching/mentoring meeting * Individual feedback from a professional coach * Creating SMART action plans * Getting started as a work coach/mentor * Group review and feedback on new learning * Action steps for new coaches -------------------------------------------------------------------------------- SCHEDULED COURSES Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Fans of Taylor Swift, Lady Gaga or Michael Jackson will be pleased to attend our fantastic pop singing courses offered in a relaxed and non-judgmental environment. Sing your favourite songs while improving your vocal abilities immensely. Open to adults from beginners to advanced.

Enjoy our outstanding blues singing courses for adults and develop the blues growl used by Bessie Smith, Big Bill Broonzy or Little Richard. Discover amazing vocal techniques that will make your blues feel authentic and enhance your vocal abilities under the tutoring of experts.

Encourage people to think about how they can improve their performance through asking questions and coaching effectively. -------------------------------------------------------------------------------- Course overview Duration: 1 day (6.5 hours) This workshop is suitable for anyone who is in a first line manager position looking to develop their coaching skills. The focus of the workshop is on understanding how coaching supports other management techniques, how it develops people and their performance, and how best to use coaching with your team. Objectives  By the end of the course you will be able to: * Define what coaching is and how it differs from and complements other management techniques * State the benefits that coaching has for team members, managers and the business * Use the key skills of coaching * Implement strategies to deal with resistance to coaching * Give feedback effectively while coaching * Practice your coaching skills with real-life situations Content WHAT IS COACHING * How does coaching differ from mentoring, training, counselling? * Giving advice vs coaching – The Power of 3 * How does coaching support performance? * Coaching as a leadership style BENEFITS OF COACHING * What are the benefits of taking a coaching approach for  * Team members * Managers * The wider organisation KEY SKILLS * How to build rapport for a positive coaching relationship * Effective listening – understanding and practising the different levels involved in active listening * Smart questioning * The power of observation – reflecting back what isn’t being said * Practical application throughout THE GROW MODEL FOR COACHING * Understanding how to use the GROW model * Types of questions to use at each stage * Demonstration and practice RESISTANCE FOR COACHING AND STRATEGIES * Why might people be resistant to coaching? * The role of “experts”, self-talk and self-concept in our thinking * Expanding comfort zones * Contracting and ethics FEEDBACK/DIRECTIVE COACHING * Directive vs Non-Directive Coaching * How and when to give feedback when coaching * A feedback model * Practice * Action Planning

Develop your Project Management skills and fully understand the entire project lifecycle and key activities that need to be done to deliver a successful project outcome. -------------------------------------------------------------------------------- COURSE OVERVIEW Duration: 2 days (13 hours) The ability to run a successful project professionally is a valuable transferrable life skill that can enhance your career and opportunities in any industry. Our Principles of Project Management course takes a pragmatic approach to managing a project successfully.  It looks at the entire project lifecycle and key activities that must be done to give a successful project outcome. This course is suitable for anyone who is involved in or about to run a project – either as a full-time project leader/manager or as a part of their role. OBJECTIVES  By the end of the course you will be able to: * Identify 10 key principles for managing a project successfully * Apply a common sense project lifecycle to a project regardless of its size or magnitude * Develop robust project documentation throughout the lifecycle whilst keeping the documents to a minimum * Identify the expectations of key stakeholders and develop a clear communication plan to engage with them * Apply a range of planning and scheduling techniques to help manage the project timeline * Produce realistic estimates to help monitor and control the project costs * Manage key risks and issues associated throughout the project lifecycle * Manage changes through a robust change control process * Manage the Project team through the use of clearly defined Work Packages * Identify and manage key areas of conflict throughout the lifecycle CONTENT INTRODUCTION * Key characteristics of projects v Business as Usual * Definition of Programmes and Portfolios * Project Lifecycles – A structured approach using phases * Reasons why projects fail * 10 principles of successful project management THE CONCEPT (FEASIBILITY) PHASE * Analysing the project context / environment * Stakeholder needs and requirements * Content of a Business Case * Differences between Benefits, Success Criteria, Success Factors and Key Performance Indicators (KPI’s) * Purpose of the Project Brief THE DEFINITION (PLANNING) PHASE * Defining the Scope of a project * Assigning Project roles and responsibilities * Product Breakdown structures and Work Breakdown Structures * Approaches to estimating * Detailed planning using Gantt charts * Critical path analysis * Using project management software – an overview * Constructing a realistic project budgets * Resource allocation and optimisation * Producing a Communication Plan THE IMPLEMENTING (EXECUTION) PHASE * Delegating using a Work Package * Project tracking and reporting * Managing contractors * Controlling changes to the project * Risk and Issues management * Managing conflict between stakeholders THE HANDOVER / CLOSURE PHASE * Measuring project success * Capturing Lessons * Post project review and evaluation * Benefits Realisation * Transferring the deliverable into Business as Usual

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. -------------------------------------------------------------------------------- COURSE OVERVIEW Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. OBJECTIVES  By the end of the course you will be able to: * Describe the role of Business Partner and the benefit to the business * Develop stronger engagement with all internal and external stakeholders * Influence without authority * Build positive relationships * Handle robust conversations * Be forward thinking, not reactive * Act as a change agent * Communicate with confidence and credibility CONTENT UNDERSTANDING THE ROLE OF THE BUSINESS PARTNER  * What is Business Partnering from an individual, departmental and business view * Using a psychometric test to look at where your strengths are and how you can use them effectively in the role DEVELOPING RELATIONSHIPS * Creating a powerful first impression. * Communication skills * Understanding different communication styles * Being more proactive in developing key relationships * Stakeholder engagement * Presenting ideas in a confident and articulate way * Understanding and developing trust * Connecting with people * Networking INFLUENCING AND NEGOTIATING   * Influencing and persuading others * Dealing with conflict and difficult conversations * Becoming a trusted advisor/Business Partner * Advanced questioning skills and techniques to get to the root of a problem STRATEGIC THINKING * Develop the mind-set and strategic capability to play a more proactive leading role in the business

Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. -------------------------------------------------------------------------------- Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives  By the end of the course you will be able to: * Deal with a wide range of challenging conversations * Describe the preferred behavioural style for giving feedback * State the most appropriate influencing technique to use in your situations * Explain how to give successful constructive feedback CONTENT WHAT ARE CHALLENGING CONVERSATIONS * What type of challenging conversations occur? * Why do we find them challenging? COMMUNICATION  * Practical exercise to demonstrate and act as a refresher of the fundamentals of communication * Barriers to communication especially in a difficult discussion CHOOSING THE RIGHT BEHAVIOURAL STYLE * Refresher of assertiveness and why it is important in this context * Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style * Steps to using assertive behaviour INFLUENCING * Cialdini’s model for influence * How to use influencing techniques in handling challenging conversations * Practical application FEEDBACK  * Understanding feedback – positive vs. negative * Using the ABCBC model for feedback * Using the basics of emotional intelligence to give effective feedback * Practical application PRACTICAL ACTIVITIES * Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety.   This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?  -------------------------------------------------------------------------------- LENGTH 2 Days NEXT COURSE START Enquire for more information COURSE DELIVERY Self-Paced Online, In Company -------------------------------------------------------------------------------- SUITABILITY - WHO SHOULD ATTEND? WHO SHOULD ATTEND AND WHY? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can manage Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. TRAINING COURSE CONTENT * Using the 'Moccasin Approach'® to clean our personal and organisational communication * LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? * Accountability and Responsibility raises its head in Communication. It has to. * Bias, unconscious bias and its impacts on our communication. * The conundrum of communicating with others and their styles (The TRAP). * How would my perfect Manager/Leader communicate with me? * Nonverbal communication (body language), rapport, Clean Communication. * Negative communication can go viral (Self-Fulfilling Prophecy). * Reflections, findings and goals (individual and team). * Meeting our workshop objectives by listing five areas for development. COURSE DELIVERY DETAILS This Workshop is usually one day in duration, focussing solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, at the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

One of our greatest strengths is our ability to tailor any of our open management courses to the needs and requirements of different businesses in different industries. We understand that whilst our open management training courses provide a wealth of knowledge in their particular area of focus, not all of it may be relevant for your business and the particular industry you operate in.Rather than making delegates sit through management training that is irrelevant to their job role, we offer bespoke management training where we tailor the course to cover the specific needs of your organisation, ultimately relieving the inevitable boredom and "switching off" that would come with having to sit through training that a person knew they would not need. WHY CHOOSE US FOR YOUR BESPOKE MANAGEMENT TRAINING NEEDS? We have provided tailored, bespoke management training courses to some of the largest organisations in the UK. Using our acquired experience and knowledge of running these courses, we will be able to work with you to create a bepoke management training programme that delivers a significant return on investment, both in terms of tangible and intangible results. -------------------------------------------------------------------------------- ILM ACCREDITED MANAGEMENT TRAINING COURSES Because we charge a daily training rate rather than a per delegate fee, if you have a number of delegates requiring management training, a bespoke management training course can often be less expensive than putting them all on an open course. A number of courses have been accredited by the ILM, which means you can be assured as to the standard of the course content and delivery. For more information on these, please see our page on ILM Management Training [https://www.dicksontraining.com/management-training/ilm-management-and-leadership-qualifications.php]. All of our ILM Programmes are provided in partnership with BCF Group Limited [https://www.thebcfgroup.co.uk/management-training/bespoke-management-training.php], which is the ILM Approved Centre we deliver under. -------------------------------------------------------------------------------- INTERESTED IN FINDING OUT MORE ABOUT BESPOKE MANAGEMENT TRAINING? Between us, we can come up with a training plan which will provide relevant, bespoke management training for your delegates which will maximise the return on both your time and cost. We are happy to come to your premises or arrange training facilities nearer to your location if this would be more convenient. -------------------------------------------------------------------------------- FEEDBACK Below is a small selection of past feedback for our management training and development courses and programmes: > "EXCELLENT INSTRUCTOR. I LOOKED FORWARD TO OUR MONTHLY LECTURES KNOWING THAT I > WOULD HAVE A GOOD LAUGH BUT ALSO THAT I WOULD LEARN MORE ABOUT THE SUBJECT AND > MYSELF. HE HAS BEEN VERY HELPFUL TO ME AND THE REST OF THE STUDENTS, NOT JUST > DURING THE LECTURES BUT OFTEN IN HIS OWN TIME. HIS ENTHUSIASM FOR ALL OF THE > SUBJECTS COVERED DURING THE COURSE WAS EVIDENT THROUGHOUT, WHICH AGAIN HELPED > ME TO ENJOY AND UNDERSTAND THE SUBJECTS AND LECTURES.  > > IF I GET THE CHANCE IN FUTURE TO ATTEND A FURTHER COURSE WITH YOU, I WOULD > JUMP AT THE CHANCE." > > SENIOR ACQUISITIONS SURVEYOR > > Galliford Try -------------------------------------------------------------------------------- > "A VERY ACCOMPLISHED TRAINER AND SOMEONE WHO I WOULD VERY MUCH LIKE TO BE > INVOLVED IN OUR BUSINESS TRAINING GOING FORWARD. THE FEEDBACK I HAVE HAD FROM > ALL LEVELS OF OUR TEAM STRUCTURE IS EXCELLENT." > > GROUP HR OPERATIONS > > EADS Personnel Services UK -------------------------------------------------------------------------------- > "PHIL HAS A LOT OF ENERGY WHICH HE THROWS INTO THE COURSE. THIS VISABLY BROKE > DOWN RESISTANCE AND ATTENDEES ENTERED INTO THE EXERCISES WHOLEHEARTEDLY." > > SENIOR QS > > Bullock Construction -------------------------------------------------------------------------------- SCHEDULED COURSES Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.