Description

Encourage people to think about how they can improve their performance through asking questions and coaching effectively.

Course overview

Duration: 1 day (6.5 hours)

This workshop is suitable for anyone who is in a first line manager position looking to develop their coaching skills. The focus of the workshop is on understanding how coaching supports other management techniques, how it develops people and their performance, and how best to use coaching with your team.

Objectives

By the end of the course you will be able to:

Define what coaching is and how it differs from and complements other management techniques

State the benefits that coaching has for team members, managers and the business

Use the key skills of coaching

Implement strategies to deal with resistance to coaching

Give feedback effectively while coaching

Practice your coaching skills with real-life situations

ContentWhat is Coaching

How does coaching differ from mentoring, training, counselling?

Giving advice vs coaching – The Power of 3

How does coaching support performance?

Coaching as a leadership style

Benefits of Coaching

What are the benefits of taking a coaching approach for Team membersManagersThe wider organisation

Key Skills

How to build rapport for a positive coaching relationship

Effective listening – understanding and practising the different levels involved in active listening

Smart questioning

The power of observation – reflecting back what isn’t being said

Practical application throughout

The GROW model for Coaching

Understanding how to use the GROW model

Types of questions to use at each stage

Demonstration and practice

Resistance for Coaching and Strategies

Why might people be resistant to coaching?

The role of “experts”, self-talk and self-concept in our thinking

Expanding comfort zones

Contracting and ethics

Feedback/Directive Coaching

Directive vs Non-Directive Coaching

How and when to give feedback when coaching

A feedback model

Practice

Action Planning

Course Images

Coaching for Performance

By Underscore Group

Booking options

Highlights

Description

About The Provider

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