<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">We are all created from energy, as well as the objects we hold and the situations we are in, meaning that we are surrounded by both positive and negative energy. We all experience hard times and setbacks, but ignoring the negative energy that may keep resurfacing will greatly affect our relationships and balance, especially of our home.&nbsp; The negative things in our lives can easily take a massive toll on our mental health and emotional state without us even realizing it.&nbsp;</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">Cleansing our home from negative energies or simply from spirits that have lost their ways towards the light and need help in this transition (which is called "shamanic psychopomp") is a beautiful help we are providing to these souls to find their peace after death.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">I can assist you, as a shamanic practitioner, to take healing to your home or to any spirits that may be involved.&nbsp;</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When is a house cleansing required?</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">*Before moving to a new home, as we the property has surely energy blockages from previous experiences of the inhabitants, likely brought on by the challenges of life.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">*Any time we need to start a new project or phase in our life and we need to cut old energetic cords that bind us and our space to old happenings.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">*After personal difficulties or illness</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">*If anyone at home is having problems sleeping.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How is the cleansing done?</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-weight: 400; box-sizing: border-box;" fr-original-style="font-weight: 400;">Through incense, sound, light, mantras and a shamanic journey. And whatever my Spirit Allies guide me through my intuition.&nbsp;</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p id="isPasted" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);">By attending to our classes, workshops, 1 to 1 sessions and retreats you agree to our</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TERMS AND CONDITIONS</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Payment&nbsp;</b></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Bookings are non-refundable.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Disclaimer&nbsp;</b></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">By booking a class or workshop or retreat or 1-1 session -online or &nbsp;any other venues &ndash; with us, you release Giada Gaslini, Invisible Caims and any business partners working with Invisible Caims &nbsp;from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, &nbsp;theft in the venue or damages that may happen to people and objects while attending. We recommend that you consult your GP regarding the suitability of undertaking an exercise programme, if the class you are booking includes it like with yoga or similar, and following all the safety instructions required before beginning to exercise. &nbsp;When participating in an exercise, there is the possibility of sustaining a physical injury. If you engage in this exercise programme, you agree that you do so at your own risk, are voluntarily participating in these activities and assume all risk of injury to yourself. You acknowledge that coaching, shamanic healing and counselling are not to be used as a substitute for psychotherapy, psychoanalysis, mental health care, or other professional advice by legal, medical or other professionals. Our sessions are aimed at inner research, problem solving and personal growth, they do not replace the work of doctors and psychotherapists because they do not consider, treat or aim to solve pathologies and symptoms that are strictly medical.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">All contracts subject to and governed by the law according to my current insurance.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Added element of the disclaimer</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">If the class happens &nbsp;in any venue and you are causing any damage to the property, you are taking responsibility of your actions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">It is down to the individual to take personal responsibility when participating in physical activity and when entering a space that is used and shared by other parties. &nbsp;Invisible Caims does not take any responsibility about possible risks that may arise but can only advise and enforce guidelines and legal requirements as defined by the Scottish Government and local authorities.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p>

School of Shamanism

House Energy cleansing and souls psychopomp

House cleansing 

Harpenden

<h2>Management Development Programme (MDP): In-House</h2><p>A practical approach to managing yourself and those around you, this unique &amp;'bite-sized', ILM-recognised programme will help managers step up and make a difference.</p><p>Aimed primarily at new and aspiring managers (and also a very good refresher for managers who have not been through a structured development programme before), the programme takes a &amp;'bite-sized', modular approach which gives participants plenty of tools and strategies for dealing with everyday challenges in the workplace as well as the opportunity to learn from others' experiences, reflect on their own, and benefit from the inspirational advice and guidance of your choice of expert trainer.</p><section>
                    <h3>Module 1</h3><h4>Welcome to your MDP (Â½ day)</h4><ul><li>Welcome and introductions</li><li>Why invest in managers?</li><li>Expectations</li><li>Aptimore and Mindmarker explained</li><li>1:1 coaching support</li></ul><h3>Module 2</h3><h4>What makes a manager? (Â½ day)</h4><ul><li>Identifying skills and traits of effective managers</li><li>How do you compare?</li><li>What is the balance I need to manage?</li><li>Introduction to FACET5</li><li>Your FACET5 report</li><li>Reflections on strengths and development areas</li><li>Learning review</li></ul><h3>Module 3</h3><h4>Creating the environment for success (Â½ day)</h4><ul><li>Your experiences of good and bad managers</li><li>How to create an environment for success</li><li>Managing your team through maturity stages</li><li>Setting expectations</li><li>The shadow of a leader</li><li>Learning review</li></ul><h3>Module 4</h3><h4>Managing my time (Â½ day)</h4><ul><li>Time traps</li><li>Dealing with procrastination</li><li>Are your efforts aligned?</li><li>To-do lists</li><li>Prioritising</li><li>Urgent v Important tasks</li><li>The OATS principle</li><li>Learning review</li></ul><h3>Module 5</h3><h4>Crucial conversations (full day)</h4><ul><li>Your conversation barriers</li><li>Skills needed to be effective</li><li>Be specific!</li><li>Observations and inferences</li><li>Transactional Analysis</li><li>Learning review</li></ul><h3>Module 6</h3><h4>Managing performance reviews (Â½ day)</h4><ul><li>The performance conversation and structure</li><li>The agenda</li><li>Setting clear goals</li><li>Measuring performance</li><li>Behavioural objectives</li><li>Make the conversation interesting for both parties</li><li>Learning review</li></ul><h3>Module 7</h3><h4>Coaching skills to develop others (Â½ day)</h4><ul><li>What is coaching?</li><li>Spectrum of skills needed</li><li>Stop giving the answers!</li><li>The coaching game</li><li>1:1 practice session using GROW</li><li>Learning review</li></ul><h3>Module 8</h3><h4>Effective delegation (Â½ day)</h4><ul><li>Is your team ready?</li><li>The Reina trust model</li><li>A trust questionnaire</li><li>4 steps to successful delegation</li><li>Learning review</li></ul><h3>Module 9</h3><h4>Managing through change (Â½ day)</h4><ul><li>Being an effective change agent</li><li>The change transition curve</li><li>Forcefield Analysis</li><li>Detecting and managing resistance</li><li>A change scenario!</li><li>Learning review</li></ul><h3>Module 10</h3><h4>Communicating and presenting with impact (full day)</h4><ul><li>The speaker v the listener</li><li>Memorable messages</li><li>The 6 principles of sticky ideas</li><li>Delivering jaw-dropping moments</li><li>Combatting anxiety</li><li>Analogies and metaphors</li><li>Pictures and props</li><li>Learning review</li></ul><h3>Module 11</h3><h4>Influencing and negotiating (Â½ day)</h4><ul><li>Influencing power bases</li><li>Networking for success</li><li>Negotiation self-assessment inventory</li><li>Win-win negotiation</li><li>Influencing in meetings</li><li>Learning review</li></ul><h3>Module 12</h3><h4>Running effective meetings (Â½ day)</h4><ul><li>Why do we have too many meetings?</li><li>The role of the Chair</li><li>Dealing with challenging situations</li><li>A strong opening - setting the scene</li><li>The meeting process</li><li>PIMS - getting involvement in meetings</li><li>Learning review</li></ul><h3>Module 13</h3><h4>Emotional intelligence (EI) and your personal brand (Â½ day)</h4><ul><li>What is EI and why is it important?</li><li>The 4 competencies</li><li>Your EI awareness</li><li>Sympathy v Empathy</li><li>Your personal brand</li><li>The Johari Window</li><li>Learning review</li></ul><h3>Module 14</h3><h4>Leadership styles (Â½ day)</h4><ul><li>The management v leadership debate</li><li>Transactional v Transformational leadership</li><li>Intent-based leadership</li><li>Your desire to lead - a questionnaire</li><li>The resilient manager / leader</li><li>Learning review</li></ul><h3>Module 15</h3><h4>Problem-solving and decision making (Â½ day)</h4><ul><li>Problem solving - a practical challenge (1)</li><li>Emotional v logical decision-making</li><li>Decision making strategies</li><li>Problem solving - a practical challenge (2)</li><li>Learning review</li></ul><h3>Module 16</h3><h4>Managing working relationships (Â½ day)</h4><ul><li>An introduction to the strengths Deployment Inventory (SDI)</li><li>How you deploy your strengths in relationships</li><li>The difference between motivation and behaviour</li><li>The impact of your preferences on others</li><li>Overdone strengths</li><li>Managing conflict in relationships</li><li>Learning review</li></ul><h3>Module 17</h3><h4>Your review and reflections - what now? (Â¾ day)</h4><ul><li>Your Aptimore full report</li><li>Your learning records</li><li>The power of why!</li><li>Your manager profile</li><li>Your present v your future - 1:1 conversations</li><li>The MDP reflections</li><li>Your Maximum Performance and ILM certificates</li><li>Celebrating success!</li></ul>


                </section>

Maximum Performance

Management Development Programme (MDP): In-House

<h2>Management Development Programme (MDP)</h2><p>A practical approach to managing yourself and those around you, this unique &amp;'bite-sized', ILM-recognised programme will help managers step up and make a difference.</p><p>Aimed primarily at new and aspiring managers (and also a very good refresher for managers who have not been through a structured development programme before), the programme takes a &amp;'bite-sized', modular approach which gives participants plenty of tools and strategies for dealing with everyday challenges in the workplace as well as the opportunity to learn from others' experiences, reflect on their own, and benefit from the inspirational advice and guidance of your choice of expert trainer.</p><section>
                    <h3>Module 1</h3><h4>Welcome to your MDP (Â½ day)</h4><ul><li>Welcome and introductions</li><li>Why invest in managers?</li><li>Expectations</li><li>Aptimore and Mindmarker explained</li><li>1:1 coaching support</li></ul><h3>Module 2</h3><h4>What makes a manager? (Â½ day)</h4><ul><li>Identifying skills and traits of effective managers</li><li>How do you compare?</li><li>What is the balance I need to manage?</li><li>Introduction to FACET5</li><li>Your FACET5 report</li><li>Reflections on strengths and development areas</li><li>Learning review</li></ul><h3>Module 3</h3><h4>Creating the environment for success (Â½ day)</h4><ul><li>Your experiences of good and bad managers</li><li>How to create an environment for success</li><li>Managing your team through maturity stages</li><li>Setting expectations</li><li>The shadow of a leader</li><li>Learning review</li></ul><h3>Module 4</h3><h4>Managing my time (Â½ day)</h4><ul><li>Time traps</li><li>Dealing with procrastination</li><li>Are your efforts aligned?</li><li>To-do lists</li><li>Prioritising</li><li>Urgent v Important tasks</li><li>The OATS principle</li><li>Learning review</li></ul><h3>Module 5</h3><h4>Crucial conversations (full day)</h4><ul><li>Your conversation barriers</li><li>Skills needed to be effective</li><li>Be specific!</li><li>Observations and inferences</li><li>Transactional Analysis</li><li>Learning review</li></ul><h3>Module 6</h3><h4>Managing performance reviews (Â½ day)</h4><ul><li>The performance conversation and structure</li><li>The agenda</li><li>Setting clear goals</li><li>Measuring performance</li><li>Behavioural objectives</li><li>Make the conversation interesting for both parties</li><li>Learning review</li></ul><h3>Module 7</h3><h4>Coaching skills to develop others (Â½ day)</h4><ul><li>What is coaching?</li><li>Spectrum of skills needed</li><li>Stop giving the answers!</li><li>The coaching game</li><li>1:1 practice session using GROW</li><li>Learning review</li></ul><h3>Module 8</h3><h4>Effective delegation (Â½ day)</h4><ul><li>Is your team ready?</li><li>The Reina trust model</li><li>A trust questionnaire</li><li>4 steps to successful delegation</li><li>Learning review</li></ul><h3>Module 9</h3><h4>Managing through change (Â½ day)</h4><ul><li>Being an effective change agent</li><li>The change transition curve</li><li>Forcefield Analysis</li><li>Detecting and managing resistance</li><li>A change scenario!</li><li>Learning review</li></ul><h3>Module 10</h3><h4>Communicating and presenting with impact (full day)</h4><ul><li>The speaker v the listener</li><li>Memorable messages</li><li>The 6 principles of sticky ideas</li><li>Delivering jaw-dropping moments</li><li>Combatting anxiety</li><li>Analogies and metaphors</li><li>Pictures and props</li><li>Learning review</li></ul><h3>Module 11</h3><h4>Influencing and negotiating (Â½ day)</h4><ul><li>Influencing power bases</li><li>Networking for success</li><li>Negotiation self-assessment inventory</li><li>Win-win negotiation</li><li>Influencing in meetings</li><li>Learning review</li></ul><h3>Module 12</h3><h4>Running effective meetings (Â½ day)</h4><ul><li>Why do we have too many meetings?</li><li>The role of the Chair</li><li>Dealing with challenging situations</li><li>A strong opening - setting the scene</li><li>The meeting process</li><li>PIMS - getting involvement in meetings</li><li>Learning review</li></ul><h3>Module 13</h3><h4>Emotional intelligence (EI) and your personal brand (Â½ day)</h4><ul><li>What is EI and why is it important?</li><li>The 4 competencies</li><li>Your EI awareness</li><li>Sympathy v Empathy</li><li>Your personal brand</li><li>The Johari Window</li><li>Learning review</li></ul><h3>Module 14</h3><h4>Leadership styles (Â½ day)</h4><ul><li>The management v leadership debate</li><li>Transactional v Transformational leadership</li><li>Intent-based leadership</li><li>Your desire to lead - a questionnaire</li><li>The resilient manager / leader</li><li>Learning review</li></ul><h3>Module 15</h3><h4>Problem-solving and decision making (Â½ day)</h4><ul><li>Problem solving - a practical challenge (1)</li><li>Emotional v logical decision-making</li><li>Decision making strategies</li><li>Problem solving - a practical challenge (2)</li><li>Learning review</li></ul><h3>Module 16</h3><h4>Managing working relationships (Â½ day)</h4><ul><li>An introduction to the strengths Deployment Inventory (SDI)</li><li>How you deploy your strengths in relationships</li><li>The difference between motivation and behaviour</li><li>The impact of your preferences on others</li><li>Overdone strengths</li><li>Managing conflict in relationships</li><li>Learning review</li></ul><h3>Module 17</h3><h4>Your review and reflections - what now? (Â¾ day)</h4><ul><li>Your Aptimore full report</li><li>Your learning records</li><li>The power of why!</li><li>Your manager profile</li><li>Your present v your future - 1:1 conversations</li><li>The MDP reflections</li><li>Your Maximum Performance and ILM certificates</li><li>Celebrating success!</li></ul>


                </section>

Management Development Programme (MDP)

London

<p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Miss Date Doctor workplace counselling services will provide services for your employees and support them with their relationship and life problems.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">We have a team of highly experienced and qualified professionals. The team is CPD, ICF, UKCP and BACP accredited. The M.D.D team consists of life coaches, counsellors and therapists. We offer three different packages for employers dependant on the size of your workforce. We are the most modern coaching and counselling platform in the UK. The workplace counselling services we offer have been tailored specifically to modern times and are very objective-driven and problem-solving based. We aim to give your employees the support they need whenever they need it. Call&nbsp;<a href="tel:03333443853" style="color: rgb(230, 230, 230); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(230, 230, 230);">03333443853</a>&nbsp;or email:<a href="mailto:enquiries@relationshipsmdd.com" target="blank" rel="noopener noreferrer" style="color: rgb(230, 230, 230); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(230, 230, 230);">enquiries@relationshipsmdd.com</a> to get the solutions you need for your employees today.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/workplace-counselling-services/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/workplace-counselling-services/</a></strong></span></p>

Miss Date Doctor Dating Coach London, Couples Therapy

WORKPLACE COUNSELLING SERVICES 

Loughborough

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			<p>Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!</p>
			<div><i></i> 2 Hours</div>
			<div><i></i> Free</div>
			
			
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		<h3>Description</h3>
		<p></p><p>Join our open webinar for anyone looking for support to stay informed, up-to-date and inspired with innovative ways to advance all things EDI. Our facilitator, Vanessa Boon, The Joyful Disruptor and author of the inclusive leadership chapter of the Amazon bestseller Professional Leadership brings two decades of specialist EDI experience. Knowing the challenges of trying to create change, coming up against challenges and finding resourceful and creative ways to disrupt systemic oppressions, she creates a safe, supportive and uplifting space. So join us for group coaching, recharge the batteries, refresh your know-how and take new approaches back to your workplace to make a difference.</p>
<p><strong>Key takeaways:</strong></p>
<p>• A new hot topic input each month - participants have input on what topics would be useful<br />• Facilitated activities enabling participants to exchange EDI challenges, good practice case studies, and solutions to your tricky issues<br />• Q&amp;A with tips from an EDI specialist to take back to your organisation</p>
<p><strong>Agenda:</strong></p>
<p>• Creating a confidential safe space to open up<br />• Mission of the month - fresh hot topic input with interaction and learning activities, either with our regular facilitator or a guest speaker, leading to practical takeaway action points<br />• Group peer coaching: sharing of current EDI successes and challenges and collective problem-solving to help you with the challenges<br />• Break-out discussions and networking time<br />• EDI surgery: Q&amp;A<br />• Consultation about future topics<br />• Next steps: Your change-maker plan<br />• Self-care activity (world-changing can be tough going, let's guard against burnout)</p>
<p><b><span>Pre-work:<br /> </span></b><span>Optional, but useful to read Vanessa Boon's How Not To Be An Inclusive Leader chapter of Professional Leadership, which touches on themes and concepts such as unconscious biases, systemic oppression, micro-aggressions, groupthink, privilege and associated fragility, and tools for self-knowledge; also check out her chapter on the imposter phenomenon: </span><span>https://amzn.eu/d/dcOGftz</span></p>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p><b>Prerequisites:</b></p>
<p>Ready to -</p>
<ul>
<li>build upon prior equality and diversity training and experience</li>
<li>be brave and confront the uncomfortable realities of biases and inequalities</li>
<li>have courageous conversations with compassion</li>
<li>exchange experiences held with confidentiality</li>
<li>be about turning theories, models and ideas into practical action points</li>
<li>get fired up to try out new approaches to make a difference</li>
</ul>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>EDI Officer or Manager, EDI Team Lead, HR Manager, Leader or Manager with EDI interests. </p>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Equality & Diversity

Women In Leadership

Equity & Diversity

Diversity & Inclusion

Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!

EDI Changemakers Support Network

<h2>Compelling Communication: In-House</h2><p>Effective communicators just do it! It is a skill. And skills can be taught, which is why this two-day workshop is so very interactive, enabling participants to practise their skills in a positive, supportive environment.</p><p>The programme gives an overview of what great communication looks like - and the impact of getting it wrong. It focuses on the range of communication styles available to us and how we can build rapport with others so that we can be more in charge of the communication dynamic.</p><h3>Learning Objectives</h3><p>This workshop will help you:</p><ul><li>Appreciate what great communicators do</li><li>Understand how messages are communicated</li><li>See the world through a different set of eyes</li><li>Enhance your impact</li><li>See how others may perceive you</li><li>Discover how assertive you are</li><li>Practise active listening</li><li>Use Transactional Analysis in communication</li><li>Apply the DESC technique (describe-express-specify-consequences)</li><li>Give and receive feedback</li><li>Summarise and paraphrase to ensure understanding</li><li>Solve problems - at different levels of involvement</li><li>Deal with difficult people or situations</li></ul><section>
                    <h3>Day one</h3><h4>Welcome and introduction</h4><ul><li>Participants are welcomed to the programme and invited to share their personal objectives and communication challenges</li><li>Participants are given an action plan template to complete throughout the workshop</li></ul><h4>Great communication</h4><ul><li>What great communicators do</li><li>What do you do?</li><li>Assessing your current communication effectiveness</li><li>What is your 'interference'?</li></ul><h4>Perceptions</h4><ul><li>Another view...</li><li>Cultural communication</li><li>Speed feedback</li></ul><h4>Your approach</h4><ul><li>Assertiveness in communication</li><li>The reasons why you say the things you say</li><li>The iceberg model</li><li>Your impact on others</li></ul><h3>Day two</h3><h4>Effective communication techniques</h4><ul><li>Giving and receiving feedback</li><li>How to adapt/pace and lead to build rapport</li><li>The Mehrabian theory of communication</li><li>DESC technique (describe-express-specify-consequences)</li></ul><h4>How to manage conflict</h4><ul><li>What is conflict?</li><li>What is your default conflict approach?</li><li>Tools and tips for managing conflict</li><li>Practice sessions</li></ul><h4>Transactional analysis</h4><ul><li>The theory bit</li><li>Types of ego states</li><li>Communicating with similar / different ego states</li><li>Reframing situations</li></ul><h3>Problem-solving</h3><ul><li>Seeing the bigger picture</li><li>Involvementvempowerment</li><li>Your strategy for success</li><li>Actions and learning</li></ul>


                </section>

Compelling Communication: In-House

<h2>Compelling Communication</h2><p>Effective communicators just do it! It is a skill. And skills can be taught, which is why this two-day workshop is so very interactive, enabling participants to practise their skills in a positive, supportive environment.</p><p>The programme gives an overview of what great communication looks like - and the impact of getting it wrong. It focuses on the range of communication styles available to us and how we can build rapport with others so that we can be more in charge of the communication dynamic.</p><h3>Learning Objectives</h3><p>This workshop will help you:</p><ul><li>Appreciate what great communicators do</li><li>Understand how messages are communicated</li><li>See the world through a different set of eyes</li><li>Enhance your impact</li><li>See how others may perceive you</li><li>Discover how assertive you are</li><li>Practise active listening</li><li>Use Transactional Analysis in communication</li><li>Apply the DESC technique (describe-express-specify-consequences)</li><li>Give and receive feedback</li><li>Summarise and paraphrase to ensure understanding</li><li>Solve problems - at different levels of involvement</li><li>Deal with difficult people or situations</li></ul><section>
                    <h3>Day one</h3><h4>Welcome and introduction</h4><ul><li>Participants are welcomed to the programme and invited to share their personal objectives and communication challenges</li><li>Participants are given an action plan template to complete throughout the workshop</li></ul><h4>Great communication</h4><ul><li>What great communicators do</li><li>What do you do?</li><li>Assessing your current communication effectiveness</li><li>What is your 'interference'?</li></ul><h4>Perceptions</h4><ul><li>Another view...</li><li>Cultural communication</li><li>Speed feedback</li></ul><h4>Your approach</h4><ul><li>Assertiveness in communication</li><li>The reasons why you say the things you say</li><li>The iceberg model</li><li>Your impact on others</li></ul><h3>Day two</h3><h4>Effective communication techniques</h4><ul><li>Giving and receiving feedback</li><li>How to adapt/pace and lead to build rapport</li><li>The Mehrabian theory of communication</li><li>DESC technique (describe-express-specify-consequences)</li></ul><h4>How to manage conflict</h4><ul><li>What is conflict?</li><li>What is your default conflict approach?</li><li>Tools and tips for managing conflict</li><li>Practice sessions</li></ul><h4>Transactional analysis</h4><ul><li>The theory bit</li><li>Types of ego states</li><li>Communicating with similar / different ego states</li><li>Reframing situations</li></ul><h3>Problem-solving</h3><ul><li>Seeing the bigger picture</li><li>Involvementvempowerment</li><li>Your strategy for success</li><li>Actions and learning</li></ul>


                </section>

Compelling Communication

<p>Maximising the team's sales capability is the key aim for any sales manager. When sales people struggle to hit their targets, it falls to the sales manager to provide support and help colleagues to find their way again.</p><p>One of the most effective techniques for sales managers to improve and maintain sales performance is by providing live sales coaching.</p><p>Sales coaching encourages sales people to find their own solutions and take responsibility for their own development.</p>This course will help participants:<ul><li>Develop people to fulfil their sales potential</li><li>Provide motivational feedback</li><li>Identify strengths and weaknesses of their team members</li><li>Understand personal learning styles</li><li>Identify and adapt for different personality styles</li><li>Prepare and conduct on-the-job observations</li><li>Motivate sales people to greater performance</li></ul><section>
                    <h3>1 How is sales coaching different from sales training?</h3><ul><li>What is coaching?</li><li>Discover how coaching empowers sales people</li><li>Learn the best time to use sales coaching</li><li>Decide which people should be coached first</li><li>Creating a development plan</li></ul> <h3>2 Understanding learning, behavioural and communication styles</h3><ul><li>Use practical tools to help you assess individual styles</li><li>Tap into the essence and energy of the person you are developing</li><li>Understand your own learning, behavioural and communication preferences</li><li>Develop a strategy to adopt for each member of your team</li><li>Discover what motivates you and your salespeople to perform</li><li>Appreciate how this knowledge will improve your sales conversion</li></ul> <h3>3 Using the GROW coaching model</h3><ul><li>Learn the secrets of a successful coaching session</li><li>Discover the importance of SMART objectives and instructions</li><li>Understand and capture what coachees are currently doing right</li><li>Develop their problem-solving and decision-making skills</li><li>Help your colleagues crystalise their plans and actions</li><li>Provide follow-up opportunities to embed the learning</li></ul> <h3>4 Giving motivational feedback</h3><ul><li>Understand why effective feedback is so powerful in sales</li><li>Learn key models for motivational feedback</li><li>Discover how to manage and structure more difficult conversations</li><li>Understand the power of positive reinforcement</li><li>Encourage sales people to coach and support colleagues</li></ul> <h3>5 Putting it into practice</h3><ul><li>Use realistic scenarios to provide opportunities for practice</li><li>Discover what it feels like to be coached</li><li>Receive immediate feedback on your coaching style</li><li>Share common performance issues with fellow sales managers</li><li>Create a personal development plan</li></ul> <h3>6 Preparing on-the-job observations and joint visits</h3><ul><li>Build a strategy for coaching and team development</li><li>Prepare an observation template for effective coaching</li><li>Learn the key elements of preparation for your next coaching session</li><li>Agree common areas to focus on with coachees</li></ul> <h3>7 Action planning</h3><ul><li>Personal action plans</li></ul> 


                </section>

The In House Training Company

Coaching & Consulting Business

Coaching Skills

Counselling Skills

Life Coaching

Life Coach Training

Coaching

Coaching skills for sales (In-House)

<h2>Women in Management: In-House</h2><p>Currently, in all too many instances, businesses and employees fail to explore the full scope of individual potential and workplace contribution. It doesn't have to be this way!</p><p>One group where personal potential frequently remains underdeveloped is that of female employees. Evidence clearly shows that women remain under-represented in key leadership roles, yet their presence on management teams is proven to enhance organisational performance and outcomes.</p><p>This one-day programme is designed to help women better navigate workplace behaviours that can still influence the scope of their development, contribution and potential career advancement. The session focuses on key issues that confront many women and explores practical, effective, empowering techniques that can be used to assess issues, address challenges, deliver improved outcomes and shape a strong sustainable personal proposition.</p><h3>Learning objectives</h3><p>At the end of the programme participants will have:</p><ul><li>Objective frameworks through which to qualify and respond to the structural issues that can confront women in organisations and that can still influence perceptions (self and others), recognition and development horizons</li><li>Qualified what makes a difference when seeking to enhance personal value, drive scope of contribution and improve professional outcomes</li><li>Understood enabling communication techniques that create clear, powerful messages, enhance perceptions of presence, deliver impact and confidently convey achievement</li><li>Explored practical, confidence-building techniques that can be employed to deal with management challenges and difficult leadership situations assertively - ensuring a woman's voice is not ignored, that she 'can be heard and that her authority is recognised</li><li>Defined inputs, clear priorities and timelines to prompt action and identify the key next steps on the development journey</li><li>Guiding, flexible techniques to support future personal and professional growth and success</li></ul><p>Benefits of this workshop for organisations include:</p><ul><li>Enabling women to understand and address the potential barriers they may face in the workplace and equipping them with established techniques can unlock a wide range of organisational advantages beyond building individual employee capability, confidence and contribution.</li><li>Employers who actively target the exploration and development of female talent can potentially realise multiple benefits, from more innovative problem-solving through to enhanced productivity and improved financial performance.</li><li>In addition, organisations that empower women to positively engage and confidently demonstrate the full scope of their capabilities can unlock hidden depths of talent and extend organisational career horizons while materially strengthening employee engagement and Investing in women's development can also be a powerful differentiator when seeking to attract talent from outside.</li></ul><section>
                    <h3>Introduction</h3><ul><li>Workshop objectives and benefits of attending</li><li>Participant experiences</li><li>Personal objectives</li></ul><h3>Women in organisations - an overview</h3><ul><li>Change and progress - how far have we come?</li><li>Understanding and navigating the realities - structures and hierarchies</li></ul><h3>Managing and leading</h3><ul><li>Perceptions and legacy influences</li><li>Roles and role models - key skills</li><li>Being the manager and leader you want to be</li></ul><h3>Communicating and driving impact</h3><ul><li>Being heard - challenges and concerns</li><li>Saying and doing - delivering a complete message</li><li>Becoming an assertive leader - self-perception and confidence</li></ul><h3>Developing and managing your profile</h3><ul><li>Stakeholders, networking and coaching</li><li>Driving engagement, enhancing participation and inspiring others</li><li>Articulating success comfortably and confidently</li></ul><h3>Your future, your plan</h3><ul><li>Being authentic - success on your terms</li><li>Your proposition, priorities and plan</li></ul><h3>And finally...</h3><ul><li>Your next steps</li><li>Remaining 'what ifs?'</li><li>Review and close</li></ul>


                </section>

Women in Management: In-House

<h2>Women in Management</h2><p>Currently, in all too many instances, businesses and employees fail to explore the full scope of individual potential and workplace contribution. It doesn't have to be this way!</p><p>One group where personal potential frequently remains underdeveloped is that of female employees. Evidence clearly shows that women remain under-represented in key leadership roles, yet their presence on management teams is proven to enhance organisational performance and outcomes.</p><p>This one-day programme is designed to help women better navigate workplace behaviours that can still influence the scope of their development, contribution and potential career advancement. The session focuses on key issues that confront many women and explores practical, effective, empowering techniques that can be used to assess issues, address challenges, deliver improved outcomes and shape a strong sustainable personal proposition.</p><h3>Learning objectives</h3><p>At the end of the programme participants will have:</p><ul><li>Objective frameworks through which to qualify and respond to the structural issues that can confront women in organisations and that can still influence perceptions (self and others), recognition and development horizons</li><li>Qualified what makes a difference when seeking to enhance personal value, drive scope of contribution and improve professional outcomes</li><li>Understood enabling communication techniques that create clear, powerful messages, enhance perceptions of presence, deliver impact and confidently convey achievement</li><li>Explored practical, confidence-building techniques that can be employed to deal with management challenges and difficult leadership situations assertively - ensuring a woman's voice is not ignored, that she 'can be heard and that her authority is recognised</li><li>Defined inputs, clear priorities and timelines to prompt action and identify the key next steps on the development journey</li><li>Guiding, flexible techniques to support future personal and professional growth and success</li></ul><p>Benefits of this workshop for organisations include:</p><ul><li>Enabling women to understand and address the potential barriers they may face in the workplace and equipping them with established techniques can unlock a wide range of organisational advantages beyond building individual employee capability, confidence and contribution.</li><li>Employers who actively target the exploration and development of female talent can potentially realise multiple benefits, from more innovative problem-solving through to enhanced productivity and improved financial performance.</li><li>In addition, organisations that empower women to positively engage and confidently demonstrate the full scope of their capabilities can unlock hidden depths of talent and extend organisational career horizons while materially strengthening employee engagement and Investing in women's development can also be a powerful differentiator when seeking to attract talent from outside.</li></ul><section>
                    <h3>Introduction</h3><ul><li>Workshop objectives and benefits of attending</li><li>Participant experiences</li><li>Personal objectives</li></ul><h3>Women in organisations - an overview</h3><ul><li>Change and progress - how far have we come?</li><li>Understanding and navigating the realities - structures and hierarchies</li></ul><h3>Managing and leading</h3><ul><li>Perceptions and legacy influences</li><li>Roles and role models - key skills</li><li>Being the manager and leader you want to be</li></ul><h3>Communicating and driving impact</h3><ul><li>Being heard - challenges and concerns</li><li>Saying and doing - delivering a complete message</li><li>Becoming an assertive leader - self-perception and confidence</li></ul><h3>Developing and managing your profile</h3><ul><li>Stakeholders, networking and coaching</li><li>Driving engagement, enhancing participation and inspiring others</li><li>Articulating success comfortably and confidently</li></ul><h3>Your future, your plan</h3><ul><li>Being authentic - success on your terms</li><li>Your proposition, priorities and plan</li></ul><h3>And finally...</h3><ul><li>Your next steps</li><li>Remaining 'what ifs?'</li><li>Review and close</li></ul>


                </section>

Women in Management

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

General Admission

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Problem Solving Masterclass

<p>The <strong>Creative Problem Solving</strong> course offers an engaging and intellectually stimulating pathway into the world of innovative thinking and solution-finding. This course, structured into ten comprehensive modules, is tailored to empower you with the skills needed to approach problems with creativity and efficiency. Starting with the Problem Solving Method, it lays the groundwork for a deep understanding of systematic problem-solving techniques. As you move through the stages of information gathering and problem definition, the course fosters a mindset that looks beyond conventional solutions, encouraging a fresh perspective on problem-solving.</p>
<p>The heart of the course lies in its focus on brainstorming and generating solutions, spread across two insightful modules. These segments are designed not just to spur creative thought but also to equip you with practical tools for idea generation. The journey continues through the analytical process of sifting through potential solutions, culminating in the selection of the most viable option. The course rounds off with pragmatic steps for implementation, including planning, execution, and the crucial aspect of recording lessons learned, ensuring that each problem solved adds to a repository of experience and knowledge.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Develop a structured approach to solving problems creatively.</li>
<li>Enhance skills in gathering and interpreting relevant information.</li>
<li>Cultivate the ability to define problems clearly and accurately.</li>
<li>Learn innovative brainstorming techniques for solution generation.</li>
<li>Master the art of analyzing and selecting the most effective solutions.</li>
</ul>
<h3><b>Why choose this Creative Problem Solving<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Creative Problem Solving<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Professionals seeking to improve their problem-solving skills.</li>
<li>Team leaders and managers aiming to foster creative thinking in their teams.</li>
<li>Individuals interested in enhancing their analytical and decision-making abilities.</li>
<li>Entrepreneurs looking for innovative approaches to business challenges.</li>
<li>Students and lifelong learners aspiring to develop critical thinking skills.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Innovation Manager</strong> - £35,000 to £60,000</li>
<li><strong>Business Analyst</strong> - £30,000 to £50,000</li>
<li><strong>Project Manager</strong> - £33,000 to £55,000</li>
<li><strong>Strategy Consultant</strong> - £40,000 to £70,000</li>
<li><strong>Product Manager</strong> - £35,000 to £60,000</li>
<li><strong>Marketing Strategist</strong> - £28,000 to £50,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Creative Problem Solving</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning. This </span><span>course</span><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module One: The Problem Solving Method</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Problem Solving Method</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Two: Information Gathering</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Information Gathering</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Three: Problem Definition</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Definition</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Four: Preparing for Brainstorming</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Preparing for Brainstorming</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Five: Generating Solutions (I)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generating Solutions (I)</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Six: Generating Solutions (II)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generating Solutions (II)</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Seven: Analyzing Solutions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Analyzing Solutions</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Eight: Selecting a Solution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Selecting a Solution</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Nine: Planning Your Next Steps</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning Your Next Steps</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Ten: Recording Lessons Learned</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recording Lessons Learned</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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