Harpenden

<p>The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people!</p>This workshop will enable you to:<ul><li>Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations</li><li>Understand which skills and behaviours to use to be the most effective influencer</li><li>Have greater confidence in situations where they need to influence someone</li><li>Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive</li><li>Review and evaluate learning and have an action plan to take back and implement in the workplace</li></ul><section>
                    <h3>1 Welcome, introductions &amp; getting to know you and why you are here</h3><ul><li>Course objectives</li></ul> <h3>2 Personal objectives</h3><ul><li>Introducing a learning diary</li></ul> <h3>3 Gallery exercise - using images of exemplars brought by participants</h3><ul><li>Plenary discussion</li><li>The skills and behaviours of an exemplar influencer</li></ul> <h3>4 Group task - what does your self-evaluation say?</h3><ul><li>Discussion and conclusions</li></ul> <h3>5 Influencing - what is it? - why do we need it?</h3><ul><li>The current organisational landscape including values and behaviours the influencer operates in</li></ul> <h3>6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at'</h3> <h3>7 Direct / support / delegate / coach: the different choices and approaches to choose from</h3> <h3>8 Updating the learning diary</h3> <h3>9 Power and types of power - its impact on influencing ability and approach and what is within your control</h3><ul><li>Group task and discussion</li></ul> <h3>10 The 5 influencing styles tool</h3><ul><li>Series of tasks and exercises</li><li>Drilling down to a personal action plan for maximising influence</li></ul> <h3>11 'The person with the most flexibility has the most influence'</h3><ul><li>Skills and behaviours for effective influencing</li><li>Exercises and techniques that develop skills for influencing</li></ul> <h3>12 Review and evaluation</h3><ul><li>Action planning</li></ul> 


                </section>

The In House Training Company

Meeting Skills

Leadership Skills

Counselling Skills

Influence Skills

Influencing Skills

Presentation Skills

Influencing skills at work (In-House)

<p>How to protect your cash flow</p><p>In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses.</p><p>This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible.</p>The course will help you:<ul><li>Understand your debtors and communicate with them accordingly</li><li>Develop a strategy for more effective debt collection</li><li>Make every call count</li><li>Handle difficult calls</li><li>Reduce the amount of time you need to spend on chasing payment</li><li>Increase your collection rates</li></ul><section>
                    <h3>1 The debt collection process</h3><ul><li>Understanding the reasons behind payment default</li><li>Looking at the debt situation from the customer's point of view</li><li>Developing a strategy for effective debt collection</li></ul> <h3>2 Advanced telephone communication skills</h3><ul><li>Techniques for speaking to the person responsible for paying the debt</li><li>How to gain the customer's trust when discussing debt</li><li>Telephone collection skills best practice</li><li>Key phrases that keep the conversation positive and open</li></ul> <h3>3 Questioning and listening skills for gathering information</h3><ul><li>Different types of question</li><li>Using high-gain questions to uncover key information</li><li>Active listening that will help you understand what customers are really saying</li><li>Leading with examples and high-impact questions</li><li>Summarising and restating</li></ul> <h3>4 Overcoming objections and excuses</h3><ul><li>Identifying objections</li><li>Preparing suitable responses</li><li>Probing objections and ways to overcome them</li></ul> <h3>5 Gaining commitment and ending the call</h3><ul><li>Learn how to negotiate an agreement to suit both parties</li><li>Summarising actions for you and the customer</li><li>Ending the call professionally</li></ul> <h3>6 Dealing with difficult and challenging situations</h3><ul><li>Understand different personality types</li><li>The correct way to respond to an upset customer</li><li>Ways to calm angry customers (and handle verbal attacks)</li></ul> <h3>7 Action plans</h3><ul><li>Course summary and presentation of action plans</li></ul> 


                </section>

Credit Control

Business Communication Skills

Debt Management

Dealing With Difficult Customers

Credit Controller

Getting paid - telephone tactics for debt collection (In-House)

<p>This unique two-day workshop programme is focused on helping HR teams achieve new levels of peak performance. It uses a framework based on the four inter-locking strands of high-performance HR: the core skills of HR, legal requirements, best practice, and organisational policies and procedures.</p>
<p>The precise content of the programme varies, according to current levels of HR performance in your organisation and any particular issues of concern, but the object is always the same: to enhance the participants' mastery of the core skills of HR, to ensure that they have an up-to-date knowledge of employment law and to facilitate a review of organisational policies and procedures to appropriate standards of best practice. This workshop-led approach is an ideal method for identifying the steps needed to bring all members of the HR team up to the same level of peak performance.</p><ul><li>UNDERSTAND THE COMPLEXITY OF THE ROLE WITHIN HR AND IDENTIFY SPECIFIC CHALLENGES</li><li>UNDERSTAND THEIR CONTRIBUTION TO THE HR FUNCTION AND TO ORGANISATIONAL OBJECTIVES</li><li>RECOGNISE THE ESSENTIAL CORE HR SKILLS, THEIR OWN STRENGTHS AND DEVELOPMENT AREAS</li><li>DEVELOP ASSERTIVE BEHAVIOUR</li><li>RECOGNISE THE POWER TO INFLUENCE, AND PLAN AN EVEN MORE EFFECTIVE STRATEGY</li><li>MANAGE CONFLICT CONSTRUCTIVELY</li><li>EMPLOY A STRUCTURED APPROACH WHEN COACHING OTHERS</li><li>MANAGE THEMSELVES, THEIR TIME AND THEIR MEETINGS EFFECTIVELY</li><li>USE THE CORE SKILLS OF HR FLEXIBLY IN 'DIFFICULT' OR 'SENSITIVE' SITUATIONS</li><li>COMMUNICATE MORE EFFECTIVELY IN GROUP SETTINGS AND IN 1:1 SITUATIONS</li><li>UNDERSTAND THE OVERALL LEGAL FRAMEWORK OF EMPLOYMENT LAW</li><li>APPRECIATE THE IMPORTANCE OF EMPLOYMENT STATUS</li><li>AVOID AND DEFEND CASES OF UNLAWFUL DISCRIMINATION</li><li>MANAGE SHORT- AND LONG-TERM ABSENCE LAWFULLY</li><li>ENSURE THAT THE ORGANISATION IS NOT UNNECESSARILY EXPOSED TO CLAIMS FOR UNFAIR DISMISSAL</li><li>IMPLEMENT DISCIPLINARY PROCEDURES FAIRLY AND LAWFULLY</li></ul><section>
                    <h3>DAY ONE</h3><h4>1. Introduction and course objectives</h4><h4>2. The role of HR</h4><ul><li>Roles and responsibilities</li><li>Your customers. Customer satisfaction.</li><li>Challenges of the role</li><li>The contribution of the HR function to organisational objectives</li></ul><h4>3. Core skills of an effective HR advisor</h4><ul><li>Communication skills</li><li>Assertiveness</li><li>Influencing skills</li><li>Managing conflict</li><li>Coaching skills</li><li>Management of self and time</li><li>Other key skills and behaviours</li></ul><h4>4. Identifying individual strengths and weaknesses</h4><ul><li>Self-assessment diagnostic</li></ul><h4>5. Communication skills</h4><ul><li>Enhancing our impact at work through good communication</li><li>Understanding the communication process and its flaws</li><li>Checking for understanding and avoiding assumptions</li><li>How we communicate. Verbal and non-verbal communication.</li><li>The importance of communicating congruently</li><li>Exercise: effective questioning and listening skills</li><li>Enhancing your communication skills</li></ul><h4>6. Assertiveness</h4><ul><li>Recognising different types of behaviour</li><li>Understanding what assertiveness is and the benefits of behaving assertively</li><li>Barriers to acting assertively</li><li>The link between our beliefs and our behaviour. The self-fulfilling prophecy.</li><li>Challenging beliefs and acting assertively</li><li>Planning an assertive and confident approach</li><li>Responding assertively in challenging situations</li><li>Application to participants' own situations</li></ul><h4>7. Influencing skills</h4><ul><li>Understanding influence and persuasion</li><li>Identifying who influences us and how we are influenced</li><li>Identifying sources of power and how to use these effectively and appropriately</li><li>Influencing styles. Participants' preferred style.</li><li>Exercise: flexing your style</li><li>Preparation and planning your approach. A checklist.</li><li>Putting it into practice</li><li>Application to participants' own situations</li></ul><h4>8. Managing conflict</h4><ul><li>Exploring conflict and why it is inevitable</li><li>Recognising how we perceive conflict. Reframing conflict.</li><li>Types and sources of conflict at work</li><li>Five typical responses to conflict. Participants' typical responses.</li><li>How to select the best response</li><li>Strategies to resolve conflict</li><li>Exercise: A conflict tool</li><li>Application to participants' own situations</li></ul><h4>9. Coaching</h4><ul><li>Defining coaching</li><li>Recognising the benefits of a coaching approach</li><li>What coaching involves</li><li>A structured approach to coaching. GROW model.</li><li>Opportunities to coach</li></ul><h4>10. Management of self and time</h4><ul><li>Understanding how well you use your time</li><li>Identifying key priorities and planning how you use your time</li><li>Top tips on time management</li><li>Effective meetings</li></ul><h4>11. Putting it into practice</h4><ul><li>Action planning</li></ul><h3>DAY TWO</h3><h4>1. The legal framework</h4><ul><li>The UK legal system and employee rights</li><li>Employment status</li><li>The contract of employment - express and implied terms</li><li>Dismissal and redundancy</li><li>Enforcement of rights through the courts</li><li>Employment law quiz on discrimination and other topical issues</li></ul><h4>2. Working with representatives</h4><ul><li>Experience of working with union / employee representatives</li><li>Rights, roles and responsibilities</li><li>Informal and formal involvement</li><li>Challenging issues</li></ul><h4>3. Discipline</h4><ul><li>Conduct v capability</li><li>Purpose of taking disciplinary action</li><li>Statutory requirements and ACAS Code of Practice</li><li>Managing conduct issues informally</li><li>Formal stages in line with your disciplinary procedure</li><li>Assessing risk and determining appropriate action. Acting fairly and consistently. Scenarios.</li><li>Your role and responsibility</li><li>Legal implications and case law</li><li>Group exercise: Fair or unfair dismissals?</li></ul><h4>4. Grievances</h4><ul><li>Understanding what constitutes a grievance</li><li>ACAS Code of Practice</li><li>Resolving issues informally</li><li>Managing grievances formally</li><li>Your role and responsibility</li><li>Legal implications</li><li>Challenging situations</li></ul><h4>5. Absence</h4><ul><li>Impact of absence. Managing absence v individual support.</li><li>Your health capability procedure. Informal and formal stages.</li><li>Managing short-term and long-term absence</li><li>Your role and responsibility</li><li>Understanding the law in relation to disability</li><li>Stress, mental health and other challenging issues</li><li>Other legal implications and case law</li></ul><h4>6. Bullying, discrimination and harassment</h4><ul><li>Diversity, dignity at work and discrimination</li><li>Harassment, bullying and working with respect</li><li>Managing informally and taking formal action</li><li>Assessing risk and determining appropriate action. Acting fairly / consistently.</li><li>Your role and responsibility</li><li>Legal implications and case law</li></ul><h4>7. Flexible working and 'family friendly' policies (optional)</h4><ul><li>An update on 'family friendly' policies, including shared parental leave</li></ul><h4>8. And finally...</h4><ul><li>Open forum</li><li>Legislative changes on the horizon</li><li>Action planning</li></ul>


                </section>

Maximum Performance

Professional HR | A Performance Improvement Workshop

<p>This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders.</p>By the end of the programme participants will be able to:<ul><li>Understand the total process of managing contracts</li><li>Exploit opportunities to extract even more added value</li><li>Develop appropriate relationships with contractors</li><li>Understand and use a range of contracting strategies and options</li><li>Measure and improve contract performance</li><li>Understand the impact of legislation on contract performance</li></ul><section>
                    <h3>1 Welcome</h3><ul><li>Introductions</li><li>Aims and objectives</li><li>Plan for the day</li></ul> <h3>2 Contract management</h3><ul><li>An overview of the contracting process, mapping the 'territory'</li></ul> <h3>3 Contract managers</h3><ul><li>Skills</li><li>Knowledge</li><li>Attributes</li><li>Responsibilities</li></ul> <h3>4 Critical success factors</h3><ul><li>Defining successful outcomes</li><li>Effective stakeholder engagement</li><li>Creating a shared vision of the outcomes</li></ul> <h3>5 Placing contracts</h3><ul><li>How to develop an effective specification and scope of work documents</li><li>How to develop a robust contracting strategy</li><li>Appropriate types of contract</li></ul> <h3>6 Customers and stakeholders</h3><ul><li>Customer and stakeholder analysis</li><li>Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight</li></ul> <h3>7 Working with suppliers</h3><ul><li>Creating and developing commercial relationships</li><li>Types of relationship</li><li>How to manage difficult relationships</li><li>Contractor motivational issues</li><li>How to use incentives</li></ul> <h3>8 Negotiation and related skills</h3><ul><li>Introduction to key negotiation skills</li><li>Persuading and influencing skills to work with stakeholders to improve outcomes for all</li></ul> <h3>9 Dealing with change</h3><ul><li>Claims and variations</li><li>How to challenge contractor claims and requests for variations by making use of contractual terms</li><li>Specifications to prevent false claims</li></ul> <h3>10 Performance improvement</h3><ul><li>How to measure and improve contractor performance</li><li>Developing KPI systems</li><li>Using contractual terms and conditions and basic legal principles</li></ul> <h3>11 Contract close</h3><ul><li>The importance of effective contract close processes</li></ul> <h3>12 Close</h3><ul><li>Review of key learning points</li><li>Personal action planning</li></ul> 


                </section>

Introduction To Construction

Construction Management

Construction Design & Management (CDM)

Contract Management

Commercial & Contract Management Certification Program (CCM)

Institute of Leadership & Management (ILM)

Introduction to contract management (In-House)

<p>Successfully closing a sale and negotiating the best outcome for the business is a key skill for all salespeople, and often an area that is overlooked. Investing in this skill will have a positive impact on interactions with customers, both new and existing, and lead to improved sales performance. Whilst understanding how to reach a conclusion with a customer faster means increased efficiency and more time to invest in sourcing new business.</p><p>We have developed this programme to be practical, fun and interactive. Participants will learn proven techniques for influencing, persuading and negotiating with clients, gain increased confidence and clarity when reviewing contract terms and prices, and understand how to structure and manage sales negotiation and contract review meetings.</p>This course will help participants:<ul><li>Learn a structured and proven approach to the negotiation of contract terms</li><li>Apply the key principles of negotiation, playing the person and the problem</li><li>Create a contract negotiation strategy - from opening to close</li><li>Recognize and put to use proven negotiation tactics and techniques</li><li>Learn how to embrace conflict positively - to 'say no, then negotiate'</li><li>Plan and prepare for any commercial negotiation conversations</li><li>Understand the stages of negotiation and how to move through them</li></ul><section>
                    <h3>1 Closing and negotiating from a position of personal power</h3><ul><li>The eight steps of a sales or commercial negotiation</li><li>Ten ways to resist price pressure</li><li>How to draw on sources of power when you have less authority</li><li>The six principles of influence and persuasion and how to use them</li></ul> <h3>2 Effective negotiation - planning and theory</h3><ul><li>How to plan and structure your negotiation for a successful and quick conclusion</li><li>Influence: knowing how to 'push or pull' to win an argument</li><li>Achieving a BATNA - a range of practical skills and techniques</li><li>Case study: planning for a client negotiation around contract or price issues</li></ul> <h3>3 Effective closing and negotiation - practice and reality</h3><ul><li>Higher-level questioning techniques to investigate and solve problems</li><li>Listening to lead - active listening and structuring your conversation</li><li>The most common 'unforced' negotiation mistakes and errors</li><li>Case study: setting objectives, sources of value, trading concessions</li></ul> <h3>4 Sales negotiation tactics and playing the game</h3><ul><li>How high - how hard - how soon; why now</li><li>How to identify hidden or perceived currencies and values</li><li>How to use these to establish a higher base price</li><li>Negotiation best-practice checklist and summary</li></ul> 


                </section>

Negotiation Skills

Coaching Skills

Professional Selling Skills (PSS)

Sales Management

Sales closing and price negotiation skills (In-House)

<h2>Time and Priority Management: In-House</h2><p>We're all faced with more competing demands on our time than ever before. But do we even know where our time goes?</p><p>Knowing how we spend it is the first step towards being able to control how we spend it. What non-essential activities can you drop? If there are things you can't drop, how can you manage them better? How can you be more intentional about how you run your day?</p><p>This is an opportunity to explore different approaches to time and priority management. How can you manage interruptions better? How can you structure your day around your peak energy moments? How can you make your life easier by using the compass, not the clock?</p><ul><li>Explain the essential principles of time management</li><li>Explore how they can use their time so that it better aligns with their goals</li><li>Identify ways of using different planning tools to stay on track</li><li>Articulate the importance of being proactive and avoiding firefighting</li><li>Understand how to apply different strategies in a series of typical workplace situations</li></ul><section>
                    <h3>Time audit</h3><ul><li>How do you actually spend your time?</li><li>Important v 'urgent'</li><li>The problem with 'busy'</li><li>The 'runaround' dilemma</li><li>Going beyond 'busyness'</li><li>Pareto's law</li></ul><h3>2 Eliminating wasted time</h3><ul><li>Identifying your 'time-stealers'</li><li>'To-do' lists or 'to don't' lists?</li></ul><h3>3 Managing yourself</h3><ul><li>Self-management challenges</li><li>Overcoming procrastination</li><li>Impact of stress and pressure</li></ul><h3>4 Keeping on track</h3><ul><li>How do you make sure you focus on your priorities - and don't lose sight of them, especially when you're busy?</li><li>The First Things First Model (FTFM)</li><li>Compass or clock?</li><li>Challenge your plan - the 'planning fallacy'</li></ul><h3>5 Getting things done</h3><ul><li>The 4Ds<ul><li>Do it</li><li>Dump it</li><li>Participant it</li><li>Defer it</li></ul></li><li>Making things happen</li><li>'Overwhelm' and multi-tasking</li><li>Managing competing priorities</li><li>Attention, focus and willpower - working with your circadian rhythm, not against it</li></ul><h3>6 Strategies</h3><ul><li>Blocking time</li><li>Managing emails</li><li>Managing interruptions</li><li>Managing meetings</li></ul><h3>7 Actions and next steps</h3><ul><li>Review</li><li>Personal action planning</li><li>Next steps</li></ul>


                </section>

Time and Priority Management: In-House

<p>The aim of this course is to expose the commercial context within which technical work is carried out. It is to allow technical staff to understand how they fit into a larger picture, why they may be asked to undertake tasks that may not appear to be technical and the impact their interactions have within the commercial context.</p><p>The scope of the programme includes:</p><p>The course emphasises the collaborative nature of delivery and the need to offer value to customers.</p>The principal training objectives for this programme are to help participants:<ul><li>Understand why technical roles are broader than we might assume</li><li>Appreciate the importance of, and the need to support, sales</li><li>Value the idea of <em>'Good Enough'</em></li><li>Recognise what can affect profitability</li><li>Realise the future needs protecting</li></ul><section>
                    <br /><h3>1 Introduction</h3><br /><br /><ul><li><em>(Course sponsor)</em></li><li>Why this programme has been developed</li><li>Review of participants' needs and objectives</li></ul><br /><br /><br /><h3>2 That's not my job!</h3><br /><br /><ul><li>How we see our own role in work</li><li>How other people see our role</li><li>Stakeholders: who are they and why do they matter?</li><li>The organisational backdrop</li><li>What is my role really?</li></ul><br /><br /><br /><br /><h3>3 Sales and marketing</h3><br /><br /><ul><li>Where does the money come from?</li><li>Where do we find customers?</li><li>The sales process</li><li>One-off sales versus repeat business</li><li>Customer/supplier relationships</li><li>What something costs versus what the customer will pay</li><li>The value chain</li></ul><br /><br /><br /><br /><h3>4 Estimating</h3><br /><br /><ul><li>Purpose of estimates</li><li>The problem with precision</li><li>Five estimating techniques</li></ul><br /><br /><br /><br /><h3>5 Change control</h3><br /><br /><ul><li>Can you just do this for me?</li><li>When being helpful leads to bankruptcy</li><li>How to deal with change requests</li></ul><br /><br /><br /><br /><h3>6 Risk management</h3><br /><br /><ul><li>Risk in projects</li><li>Risk in operations</li><li>Categories of risk</li></ul><br /><br /><br /><br /><h3>7 The value of intellectual property</h3><br /><br /><ul><li>Issues with sharing information</li><li>Commercial in confidence</li><li>Non-disclosure agreements</li></ul><br /><br /><br /><br /><h3>8 Course review and action planning</h3><br /><br /><ul><li><em>(Course sponsor present)</em></li><li>Identify actions to be implemented individually</li><li>What actions should be implemented to improve working with non-technical people?</li><li>Conclusion</li></ul><br />


                </section>

Online Course Marketing

Design & Technology Courses (DT)

Professional Skills Course (PSC)

Trainers Course

Teaching & Training

Commercial awareness for technical people (In-House)

To provide a fundamental understanding of building services in the context of:<ul><li>The working environment</li><li>The success of the core business</li><li>The health and safety of the occupants</li><li>Operating cost and environmental impact</li><li>The optimisation of cost and value</li><li>Strategies for continuous improvement</li></ul><section>
                    <h3>DAY ONE</h3> <h3>1 Building services fundamentals</h3><ul><li>The function of services in commercial buildings and their importance to the core business<ul><li>Electrical services</li><li>Lighting</li><li>Heating</li><li>Ventilation and air conditioning</li><li>Lifts</li><li>Water</li></ul></li><li>Understanding IT and communication systems</li><li>Practical exercises</li></ul> <h3>2 The provision of comfort and safety</h3><ul><li>Statutory requirements<ul><li>Health and safety legislation</li><li>Control of contractors</li><li>Risk assessment</li><li>Fire precautions</li><li>Legionella, sick building and other risks</li></ul></li><li>Business requirements<ul><li>Understanding user requirements</li><li>Matching systems to business needs</li></ul></li><li>Practical exercises</li></ul> <h3>3 Getting the design right</h3><ul><li>What the FM needs to know about design and its procurement<ul><li>Successful space planning</li><li>Relationship between services, space planning and design</li><li>Getting the brief right</li><li>Supplier selection and management</li></ul></li><li>Practical exercises</li></ul>  <h3>DAY TWO</h3> <h3>4 Operation and maintenance</h3><ul><li>Why maintain?<ul><li>Maintenance contracts</li><li>Input and output specifications</li><li>Resource options</li><li>Contracts - principal elements</li><li>Tendering - key steps</li><li>Selection criteria</li><li>Operational criteria</li><li>Maintenance trends</li></ul></li><li>Performance-based service provision<ul><li>Input and output specifications</li><li>KPIs and thresholds</li><li>Risk containment</li><li>Value-add opportunities</li><li>Performance contract strategy</li></ul></li><li>Practical exercises</li></ul> <h3>5 Contingency planning</h3><ul><li>Being ready for the unexpected</li><li>Identifying and reducing risk<ul><li>Internal risks</li><li>External risks</li><li>Identifying threats at your site</li></ul></li><li>Managing risk<ul><li>Protective systems</li><li>Occupier obligations</li><li>Fire management</li><li>Testing</li></ul></li><li>Practical exercises</li></ul> <h3>6 Commissioning services systems</h3><ul><li>Physical commissioning</li><li>Common problems</li><li>Typical costs</li><li>Commissioning stages</li><li>Continuous commissioning</li><li>Energy efficiency and the scope for environmental improvement</li><li>Practical exercises</li></ul> <h3>7 Satisfying the occupants</h3><ul><li>Obtaining and responding to feedback<ul><li>When to get feedback</li><li>Why</li><li>How</li><li>What to do with it</li></ul></li><li>Practical exercises</li></ul> <h3>8 'Air time'</h3><ul><li>Sharing experience and addressing specific issues of interest to participants</li><li>Course review</li><li>Close</li></ul> 


                </section>

Service Design Courses (SDC)

Site Management Safety Training Scheme (SMSTS)

Home Maintenance

Building Engineering Services Association (BESA)

Facility Management

Building Management

Building services and maintenance - introduction (In-House)

<p>It is important for Officers to understand the roles and responsibilities, processes and procedures involved when working with Elected Members. They also need to appreciate the significance of Elected Members as the decision-makers in local government.</p><p>Officers have a responsibility to work and communicate with Elected Members effectively. This very successful course is designed to help Officers with this.</p><p>Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation.</p>To provide managers with the knowledge and understanding they need to have productive working relationships with Elected Members and provide appropriate support.<p>By the end of the course participants will:</p><ul><li>Understand the roles, responsibilities, processes and procedures in place for working with Elected Members</li><li>Be able to identify the best way to approach potentially sensitive issues</li><li>Understand the skills and behaviours required for working effectively with Members</li><li>Be able to deploy their influencing skills more successfully</li><li>Review their learning and have an action plan to take back and implement at work</li></ul><section>
                    					<p><em>Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation.</em></p>			  <h3>1 Introduction</h3><ul><li>Welcome and introductions</li><li>Objectives and programme overview</li></ul> <h3>2 Working in a political environment</h3><ul><li>What is political awareness?</li><li>Contact and experience with Members</li><li>Importance of the role of Members</li></ul> <h3>3 Why be an Elected Member?</h3><ul><li>Perceptions of what Elected Members are and do</li><li>Values of Members and their motivations for doing what they do</li></ul> <h3>4 Political decision-making in local government</h3><ul><li>Current challenges and drivers affecting the organisation / the council</li><li>Roles and responsibilities of Officers and Members</li><li>Centrality of Members' strategic role</li></ul> <h3>5 (Option) A day in the life of an Elected Member</h3><ul><li><em>An Elected Member gives a talk about what they do</em></li><li></li></ul> <h3>6 Having a beneficial relationship between Officers and Members</h3> <h3>7 Member / Officer communication</h3><ul><li>Discussion of the formal processes, service procedures, etc (whether enshrined in a protocol, Memorandum of Understanding, etc)</li><li>Response times and requirements</li><li>Procedures required by Heads of Service [if appropriate]</li></ul> <h3>8 Influencing styles and strategies</h3><ul><li>Different forms of power and how they impact</li><li>Developing an appropriate 'influencing style'</li><li>Exploring strategies for improving communication and influencing at work</li></ul> <h3>9 Review and evaluation</h3><ul><li>Review and evaluation of learning</li><li>Personal action plans</li></ul> 


                </section>

Organisational Skills

Working with Elected Members (In-House)

Belfast

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.</strong></p><p id="isPasted" style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">When your company runs into a major problem, you need to address it quickly. However, you also need to deal with it thoroughly and ensure that it doesn&#39;t recur &ndash; and this can take a lot of effort and elapsed time.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The 8D Problem Solving Process helps you do both of these seemingly contradictory things, in a professional and controlled way.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Do your staff know the difference between Point of Cause, Direct Cause, and Root Cause? If they don&rsquo;t, then you&rsquo;ll always be solving the same problems time after time &ndash; they&rsquo;ll never go away!</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">At the Centre for Competitiveness (CforC) we have designed an approach using structured problem-solving techniques that are used in Quality Management Systems throughout the world by millions of companies. A selection of the more frequently used of these problem-solving tools have been customised and brought together in an easy to use and high impact approach &ndash; The 8D Problem Solving Methodology.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This 8D approach is built upon the approach to problem solving used throughout the world&rsquo;s automotive industry yet customised to suit Northern Ireland companies &ndash; from SME&rsquo;s to large organizations and everything in-between.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It incorporates 8 problem-solving tools designed to link together to provide an 8-step process (hence the name 8D) in a structured and systematic manner. This process is actually delivered through an 8D template that makes it easy and effective for people to do.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Structure of the Course</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This one-day, highly interactive workshop will provide you with all the skills you need to use the CforC 8D Approach to Problem Solving. Delegates use the 8D template to solve a real problem as they go through the learning of all the individual tools. High emphasis is also placed upon the soft skills of problem-solving team working, as it is in this area that the high impact benefits are won or lost. This means that, on the day, every delegate will have used the 8D approach and template to solve a real problem (which is not easy to solve!), thus building knowledge and confidence to lead and participate in 8D problem solving teams back at your organisation.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Each participant will take away with them:</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">A grounded understanding of the critical few tools for successful root cause problem solving.</li><li fr-original-style="" style="box-sizing: border-box;">An 8D template that can be used in the workplace the next day.</li><li fr-original-style="" style="box-sizing: border-box;">Tips and suggestions for removing barriers and obstacles to problem solving.</li><li fr-original-style="" style="box-sizing: border-box;">Increased confidence due to the successful application of the method with a workshop example.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Would Benefit from this 8D Approach?</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Owner-managers, managers at all levels in the organisation, especially team leaders, supervisors and middle managers. This 8D approach is suitable for ALL types of company or organisation, not just manufacturing, but also services of any description, public and voluntary sectors, in fact, any organisation that finds itself regularly firefighting.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In-house workshops for up to 12 participants: &pound;1500 + VAT per group</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In-House Option</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This workshop is delivered in-house as a stand-alone training workshop or integrated into wider improvement activities. In-house training also provides the opportunity to tailor training to the specific needs of your organization and use an actual problem to demonstrate the methodology. Contact us for bespoke pricing at compete@cforc.org We will be happy to discuss Problem Solving in the context of your own business needs.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking&nbsp;</em><a href="http://www.cforc.org/join-us" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);"><em fr-original-style="" style="box-sizing: border-box;">here</em></a><em fr-original-style="" style="box-sizing: border-box;">.</em></p>

Centre for Competitiveness

Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;">Who should attend?<br fr-original-style="" style="box-sizing: border-box;"></span></strong>DSLs, DDSLs, Senior Leaders, Governors, IT Leads &amp; Pastoral Leads.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this masterclass we&#39;ll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The masterclass is based on the most current and up-to-date research and not only covers all the key statutory updates you will need, but is also full of ideas, good practice recommendations and signposting to resources to give you the confidence that you have everything in place in your setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this masterclass we will update DSLs, DDSLs and all those who have an interest in the Leadership of Online Safety Provision in Schools and Colleges, with regard to the latest developments and emerging trends in online risk and online safety. The aim is to ensure you are fully up to date in this ever evolving and rapidly changing field, and are confident in taking the lead responsibility for online safety in your setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Objectives</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Masterclass will enable you to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand emerging risks and opportunities in the ever evolving online world, including insights into the dynamic nature of the digital realm and its increasing influence on children&#39;s daily lives.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Ensure you are fully up to date with developments and emerging risks in this rapidly changing field whilst meeting your statutory requirement for an annual update.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be confident in taking the lead responsibility for online safety when safeguarding and protecting the children and young people in your care (including understanding the DfE&rsquo;s filtering and monitoring requirements).</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Recognise the impact on mental health and wellbeing, exploring the changing risks associated with prolonged online engagement on the wellbeing of children and young people.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn proactive strategies to respond to online developments, ensuring effective protection and support for children as they explore the exciting digital landscape.</li></ul><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a></p>

Who should attend?
DSLs, DDSLs, Senior Leaders, Governors, IT Leads & Pastoral Leads.

Overview

In this masterclass we'll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.
The masterclass is based on the most current and up-to-date research and not only covers all the key statutory updates you will need, but is also full of ideas, good practice recommendations and signposting to resources to give you the confidence that you have everything in place in your setting.
During this masterclass we will update DSLs, DDSLs and all those who have an interest in the Leadership of Online Safety Provision in Schools and Colleges, with regard to the latest developments and emerging trends in online risk and online safety. The aim is to ensure you are fully up to date in this ever evolving and rapidly changing field, and are confident in taking the lead responsibility for online safety in your setting.

Learning Objectives

This Masterclass will enable you to:
Understand emerging risks and opportunities in the ever evolving online world, including insights into the dynamic nature of the digital realm and its increasing influence on children's daily lives.
Ensure you are fully up to date with developments and emerging risks in this rapidly changing field whilst meeting your statutory requirement for an annual update.
Be confident in taking the lead responsibility for online safety when safeguarding and protecting the children and young people in your care (including understanding the DfE’s filtering and monitoring requirements).
Recognise the impact on mental health and wellbeing, exploring the changing risks associated with prolonged online engagement on the wellbeing of children and young people.
Learn proactive strategies to respond to online developments, ensuring effective protection and support for children as they explore the exciting digital landscape.
View all testimonials

Brightcore Consultancy

Child Safeguarding

Safeguarding

In this masterclass we'll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.

Annual Online Safety Update for DSLs, including emerging risks and trends

General Admission

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Within the basic four&nbsp;colour&nbsp;energies are contained two sets of opposites.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Underlying each pair of opposites there is a TENSION.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This tension acts like a force, just like gravity. &nbsp; You cannot see&nbsp;it,&nbsp;you cannot hear it or touch it with your hands. &nbsp; You will, however, experience the impact of the tension.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We each make a choice in how we perceive this tension. &nbsp;We can choose to be proactive and use this tension to create win/win outcomes. &nbsp;We can choose to be reactive and disconnect from the energy viewing it as a negative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The choice we make determines our results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is important to remember, we make our own choice. &nbsp; The person who represents your opposite energy is not responsible for your choice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you&rsquo;re proactive in engaging with this tension you achieve successful dynamics. &nbsp;Become reactive with this tension and you will experience dysfunctional dynamics.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/24bd9347-eb1e-4a9c-87b0-bc006b591fe3/af498831-25fb-4d00-8dd0-b9467a6a4096/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Opposite Colour Energies</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Blue &amp; Yellow are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Blue energy &amp; Yellow energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IDEAS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROCESSES</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Red &amp; Green are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Red energy &amp; Green energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TASKS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PEOPLE.</strong></p>

Within the basic four colour energies are contained two sets of opposites.
Underlying each pair of opposites there is a TENSION.
This tension acts like a force, just like gravity. You cannot see it, you cannot hear it or touch it with your hands. You will, however, experience the impact of the tension.
We each make a choice in how we perceive this tension. We can choose to be proactive and use this tension to create win/win outcomes. We can choose to be reactive and disconnect from the energy viewing it as a negative.
The choice we make determines our results.
It is important to remember, we make our own choice. The person who represents your opposite energy is not responsible for your choice.
When you’re proactive in engaging with this tension you achieve successful dynamics. Become reactive with this tension and you will experience dysfunctional dynamics.

The Opposite Colour Energies
Blue & Yellow are Opposite Colours
The tension between Blue energy & Yellow energy is based around IDEAS and PROCESSES.
Red & Green are Opposite Colours
The tension between Red energy & Green energy is based around TASKS and PEOPLE.

colour-energies.com

Team Building

Insights

Insights Discovery

Gain insights into how to master the dynamics of the opposite colour energies and see the dynamics within your team shift towards healthy relationships.  Watch as your bottom line improves as suddenly more is getting done in a smarter way.

Mastering the Dynamics of the Colour Energies

Early Bird Discount

Manchester

Research Quality Association

Introduction to Computer Systems Validation

RQA Member

Non Member

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. &nbsp;It is also a great recap on the rules as they stand and what you need to know to comply. &nbsp;The course will cover:</p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">UK GDPR - A timely reminder of the rules</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">ICO enforcement action and what we can learn</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Protection Impact Assessments - when and how to do them</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hybrid working and UK GDPR</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing cyber attacks from a UK GDPR perspective</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="24" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="24:0" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for staff of all levels, from support staff to senior partners.</span></span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="http://dglegal.co.uk/the-team/matthew-howgate/" style="color: rgb(0, 140, 165); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 140, 165);"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Matthew Howgate, Consultant, DG Legal</span></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.</span></p><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. &nbsp;</span></span></p>

The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. It is also a great recap on the rules as they stand and what you need to know to comply. The course will cover:
UK GDPR - A timely reminder of the rules
ICO enforcement action and what we can learn
Data Protection Impact Assessments - when and how to do them
Hybrid working and UK GDPR
Managing cyber attacks from a UK GDPR perspective
Target Audience
The online course is suitable for staff of all levels, from support staff to senior partners.
Resources
Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Matthew Howgate, Consultant, DG Legal
Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.
Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. 

DG Legal

Data Protection

Cyber Security

GDPR

Data Protection & Cyber Security: Remaining Compliant Against Today's Risks

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Successful students have experience and knowledge in IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms, and governance. Students also have experience designing and architecting solutions.</p> <p>Before attending this course, students must have previous experience deploying or administering Azure resources and strong conceptual knowledge of:</p> <ul> <li><p>Azure compute technologies such as VMs, containers and serverless solutions</p> </li> <li><p>Azure virtual networking to include load balancers</p> </li> <li><p>Azure Storage technologies (unstructured and databases)</p> </li> <li><p>General application design concepts such as messaging and high availability</p> </li> </ul><p></p><p></p><p>This course teaches Azure Solution Architects how to design infrastructure solutions. Course topics cover governance, compute, application architecture, storage, data integration, authentication, networks, business continuity, and migrations. The course combines lecture with case studies to demonstrate basic architect design principles.</p><p></p>Prerequisites<p>Before attending this course, students must have previous experience deploying or administering Azure resources and conceptual knowledge of:  </p><li>Azure Active Directory</li>  <li>Azure compute technologies such as VMs, containers and serverless solutions</li>  <li>Azure virtual networking to include load balancers</li>  <li>Azure Storage technologies (unstructured and databases)</li>  <li>General application design concepts such as messaging and high availability</li>  <li>AZ-104T00 - Microsoft Azure Administrator<p></p></li></div><div id="course-pills-2"><h3>1 - Design governance</h3> <ul> <li>Design for governance</li> <li>Design for management groups</li> <li>Design for subscriptions</li> <li>Design for resource groups</li> <li>Design for resource tags</li> <li>Design for Azure Policy</li> <li>Design for role-based access control (RBAC)</li> <li>Design for Azure landing zones</li> </ul> <h3>2 - Design an Azure compute solution</h3> <ul> <li>Choose an Azure compute service</li> <li>Design for Azure Virtual Machines solutions</li> <li>Design for Azure Batch solutions</li> <li>Design for Azure App Service solutions</li> <li>Design for Azure Container Instances solutions</li> <li>Design for Azure Kubernetes Service solutions</li> <li>Design for Azure Functions solutions</li> <li>Design for Azure Logic Apps solutions</li> </ul> <h3>3 - Design a data storage solution for non-relational data</h3> <ul> <li>Design for data storage</li> <li>Design for Azure storage accounts</li> <li>Design for data redundancy</li> <li>Design for Azure Blob Storage</li> <li>Design for Azure Files</li> <li>Design for Azure managed disks</li> <li>Design for storage security</li> </ul> <h3>4 - Design a data storage solution for relational data</h3> <ul> <li>Design for Azure SQL Database</li> <li>Design for Azure SQL Managed Instance</li> <li>Design for SQL Server on Azure Virtual Machines</li> <li>Recommend a solution for database scalability</li> <li>Recommend a solution for database availability</li> <li>Design security for data at rest, data in motion, and data in use</li> <li>Design for Azure SQL Edge</li> <li>Design for Azure Cosmos DB and Table Storage</li> </ul> <h3>5 - Design data integration</h3> <ul> <li>Design a data integration solution with Azure Data Factory</li> <li>Design a data integration solution with Azure Data Lake</li> <li>Design a data integration and analytic solution with Azure Databricks</li> <li>Design a data integration and analytic solution with Azure Synapse Analytics</li> <li>Design strategies for hot, warm, and cold data paths</li> <li>Design an Azure Stream Analytics solution for data analysis</li> </ul> <h3>6 - Design an application architecture</h3> <ul> <li>Describe message and event scenarios</li> <li>Design a messaging solution</li> <li>Design an Azure Event Hubs messaging solution</li> <li>Design an event-driven solution</li> <li>Design a caching solution</li> <li>Design API integration</li> <li>Design an automated app deployment solution</li> <li>Design an app configuration management solution</li> </ul> <h3>7 - Design authentication and authorization solutions</h3> <ul> <li>Design for identity and access management (IAM)</li> <li>Design for Microsoft Entra ID</li> <li>Design for Microsoft Entra business-to-business (B2B)</li> <li>Design for Azure Active Directory B2C (business-to-customer)</li> <li>Design for conditional access</li> <li>Design for identity protection</li> <li>Design for access reviews</li> <li>Design service principals for applications</li> <li>Design managed identities</li> <li>Design for Azure Key Vault</li> </ul> <h3>8 - Design a solution to log and monitor Azure resources</h3> <ul> <li>Design for Azure Monitor data sources</li> <li>Design for Azure Monitor Logs (Log Analytics) workspaces</li> <li>Design for Azure Workbooks and Azure insights</li> <li>Design for Azure Data Explorer</li> </ul> <h3>9 - Design network solutions</h3> <ul> <li>Recommend a network architecture solution based on workload requirements</li> <li>Design patterns for Azure network connectivity services</li> <li>Design outbound connectivity and routing</li> <li>Design for on-premises connectivity to Azure Virtual Network</li> <li>Choose an application delivery service</li> <li>Design for application delivery services</li> <li>Design for application protection services</li> </ul> <h3>10 - Design a solution for backup and disaster recovery</h3> <ul> <li>Design for backup and recovery</li> <li>Design for Azure Backup</li> <li>Design for Azure blob backup and recovery</li> <li>Design for Azure files backup and recovery</li> <li>Design for Azure virtual machine backup and recovery</li> <li>Design for Azure SQL backup and recovery</li> <li>Design for Azure Site Recovery</li> </ul> <h3>11 - Design migrations</h3> <ul> <li>Evaluate migration with the Cloud Adoption Framework</li> <li>Describe the Azure migration framework</li> <li>Assess your on-premises workloads</li> <li>Select a migration tool</li> <li>Migrate your structured data in databases</li> <li>Select an online storage migration tool for unstructured data</li> <li>Migrate offline data</li> </ul> <h3>12 - Introduction to the Microsoft Azure Well-Architected Framework</h3> <ul> <li>Azure Well-Architected Framework pillars</li> <li>Cost optimization</li> <li>Operational excellence</li> <li>Performance efficiency</li> <li>Reliability</li> <li>Security</li> </ul> <h3>13 - Microsoft Azure Well-Architected Framework - Cost Optimization</h3> <ul> <li>Develop cost-management discipline</li> <li>Design with a cost-efficiency mindset</li> <li>Design for usage optimization</li> <li>Design for rate optimization</li> <li>Monitor and optimize over time</li> </ul> <h3>14 - Microsoft Azure Well-Architected Framework - Operational excellence</h3> <ul> <li>Embrace DevOps culture</li> <li>Establish development standards</li> <li>Evolve operations with observability</li> <li>Deploy with confidence</li> <li>Automate for efficiency</li> <li>Adopt safe deployment practices</li> </ul> <h3>15 - Microsoft Azure Well-Architected Framework - Performance efficiency</h3> <ul> <li>Negotiate realistic performance targets</li> <li>Design to meet capacity requirements</li> <li>Achieve and sustain performance</li> <li>Improve efficiency through optimization</li> </ul> <h3>16 - Microsoft Azure Well-Architected Framework - Reliability</h3> <ul> <li>Design for business requirements</li> <li>Design for resilience</li> <li>Design for recovery</li> <li>Design for operations</li> <li>Keep it simple</li> </ul> <h3>17 - Microsoft Azure Well-Architected Framework - Security</h3> <ul> <li>Plan your security readiness</li> <li>Design to protect confidentiality</li> <li>Design to protect integrity</li> <li>Design to protect availability</li> <li>Sustain and evolve your security posture</li> </ul> <h3>18 - Getting started with the Microsoft Cloud Adoption Framework for Azure</h3> <ul> <li>Customer narrative</li> <li>Common blockers</li> </ul> <h3>19 - Prepare for successful cloud adoption with a well-defined strategy</h3> <ul> <li>Customer narrative</li> <li>Capture strategic motivation</li> <li>Define objectives and key results</li> <li>Evaluate financial considerations</li> <li>Understand technical considerations</li> <li>Create a business case</li> </ul> <h3>20 - Prepare for cloud adoption with a data-driven plan</h3> <ul> <li>Customer narrative</li> </ul> <h3>21 - Choose the best Azure landing zone to support your requirements for cloud operations</h3> <ul> <li>Customer narrative</li> <li>Common operating models</li> <li>Design areas for Azure landing zones</li> <li>Design principles for Azure landing zones</li> <li>Journey to the target architecture</li> <li>Choose an Azure landing zone option</li> <li>Deploy the Azure landing zone accelerator</li> <li>Enhance your landing zone</li> </ul> <h3>22 - Migrate to Azure through repeatable processes and common tools</h3> <ul> <li>Customer narrative</li> <li>Migration process</li> <li>Migration tools</li> <li>Common tech platforms</li> </ul> <h3>23 - Address tangible risks with the Govern methodology of the Cloud Adoption Framework for Azure</h3> <ul> <li>Customer narrative</li> <li>Govern methodology</li> <li>Corporate policies</li> <li>Governance disciplines</li> <li>Deploy a cloud governance foundation</li> <li>The Cost Management discipline</li> </ul> <h3>24 - Ensure stable operations and optimization across all supported workloads deployed to the cloud</h3> <ul> <li>Establish business commitments</li> <li>Deploy an operations baseline</li> <li>Protect and recover</li> <li>Enhance an operations baseline</li> <li>Manage platform and workload specialization</li> </ul> <h3>25 - Innovate applications by using Azure cloud technologies</h3> <ul> <li>Follow the innovation lifecycle</li> <li>Azure technologies for the build process</li> <li>Infuse your applications with AI</li> <li>Azure technologies for measuring business impact</li> <li>Azure technologies for the learn process</li> </ul> <h3>26 - Prepare for cloud security by using the Microsoft Cloud Adoption Framework for Azure</h3> <ul> <li>Customer narrative</li> <li>Methodology</li> <li>Security roles and responsibilities</li> <li>Simplify compliance and security</li> <li>Simplify security implementation</li> <li>Security tools and policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AZ-305T00: Designing Microsoft Azure Infrastructure Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AZ-305T00: Designing Microsoft Azure Infrastructure Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

AWS Certified Solutions Architect

AZ-305T00 Designing Microsoft Azure Infrastructure Solutions

<p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(34, 34, 34);">The WSET Level 2 Award in Wines has full accreditation from OfQual as a Level 2 Vocational Qualification. Through a combination of tasting and theory you will explore the factors that impact the style and quality of wine and learn how to describe wines with confidence.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Schedule:</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">The 8 x 2-hour online sessions on -&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What the course covers</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wine tasting</strong>: You will learn how to taste and describe wines using the WSET Systematic Approach to Tasting (SAT)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Food and wine pairing</strong>: You will learn the principles of food and wine pairing</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wine service and storage</strong>: You will learn the correct way to store and serve wine and how to recognise common faults found in wine</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Labelling</strong>: You will learn how to decode and understand wine labels</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Factors influencing the style of wine</strong>: You will explore how environmental factors, grape-growing, vineyard and maturation options influence the style and quality of the wines made all over the world</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Grape varieties</strong>: You&#39;ll learn about the styles of wines produced by the key international red and white grape varieties (Chardonnay, Pinot Grigio, Sauvignon Blanc, Riesling, Cabernet Sauvignon, Pinot Noir, Merlot and Syrah/Shiraz) as well as the styles of wines made with 22 regionally important grape varieties grown in 70 wine regions (GI&#39;s) around the world</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sparkling and Fortified wines</strong>: You will be taught how grape varieties and winemaking processes influence the style of wines in these two key wine categories.</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">No prior wine knowledge is required however the course builds upon the&nbsp;<a href="https://www.localwineschool.com/manchester/events/professional-courses/wset-courses/wset-course-level-1-online/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">WSET Level 1 Award in Wines</a> course. It is not essential to complete Level 1 to join the Level 2 course but if you are a complete begineer you may wish to consider this option. We recommend you read the course specification document&nbsp;<a href="https://www.wsetglobal.com/media/11718/wset_l2wines_specification_en_jun2022_issue11.pdf" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;for full details of the content, structure and assesment criteria. Any questions please&nbsp;<a href="https://www.localwineschool.com/manchester/contact/" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">get in touch</a>.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course delivery</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">The Level 2 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE interactive online lessons by one of our certified wine educators</li><li fr-original-style="" style="box-sizing: border-box;">This course includes 16 hours online tuition in 8 x 2hr sessions&nbsp;and we recommend a minimum of 12 hours additional study</li><li fr-original-style="" style="box-sizing: border-box;">Your tutor will give you a guided tasting of 12 wines on this course (for details of how to order the wines see below)</li><li fr-original-style="" style="box-sizing: border-box;">You will receive access to practice multiple-choice revision questions specific to this course - FREE OF CHARGE</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Please note a reliable broadband connection is essential for the completion of this online course as are basic computer skills.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Examination</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">To obtain the WSET Level 2 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 50 multiple-choice questions to be completed in 1 hour. A mark of 55% is required to pass the exam.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">The exam is taken online via a <a href="https://www.youtube.com/watch?v=DarWJz6dUbU" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">Remote Invigilation</a> service giving you the flexibility to take the exam at a time and date of your choice. More details will be sent upon registration. Please ensure you read the information&nbsp;<a href="https://www.wsetglobal.com/wset-remote-invigilation-essential-guidance/?dm_i=5G5C,KRHB,4A50QU,2G285,1" target="_blank" rel="noopener" style="color: rgb(157, 40, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(157, 40, 51);">HERE</a>&nbsp;if you wish to take the exam online.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Whats included</strong></p><ul style="color: rgb(34, 34, 34); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><li fr-original-style="" style="box-sizing: border-box;">All WSET course materials posted to you at no extra charge including: Looking Behind the Label course manual, Study Guide, specification and SAT Tasting Card</li><li fr-original-style="" style="box-sizing: border-box;">LIVE virtual interactive sessions taught by a Local Wine School WSET Certified Tutor</li><li fr-original-style="" style="box-sizing: border-box;">Exclusive access to practice multiple choice questions provided FREE OF CHARGE</li><li fr-original-style="" style="box-sizing: border-box;">WSET exam fee&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Remote Invigilation service&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Internationally recognised WSET qualification, certificate and pin for those who pass the exam</li><li fr-original-style="" style="box-sizing: border-box;">VAT at 20% &nbsp;(VAT receipt can be provided on request)</li></ul><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Wines</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">It is recommended that at least 12 wines are tasted as part of this course, although this is optional and the cost of wines is not included in the course fee above.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Our wine experts have specially selected wines for this course designed to demonstrate specific learning outcomes. We have negotiated a discounted price only available to our online students. Details of how to order your case of wines will be provided when you book your place. The cost is approx &pound;150 including VAT and delivery.&nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Wine preservation advice is give so that after each tasting exercise you can reseal and return to the wines over the coming days. &nbsp;</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Special Educational Needs</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Please make the school aware if you have a condition which may mean that you will qualify for additional help during the exam such as dyslexia.</p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Important dates</strong></p><p style="color: rgb(34, 34, 34); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(34, 34, 34);">Registration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.</p>

Manchester Wine School

Sommelier

ONLINE - WSET Level 2 Award in Wines - Evenings

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Become a Certified User Experience Professional</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Build a career in UX with the world&rsquo;s only university credit-rated online UX course. Acquire the mindset, the skills and the confidence that make UX designers so valuable. A rewarding and meaningful career awaits.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why become a UX designer?</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be in demand</strong><br fr-original-style="" style="box-sizing: border-box;">UX is a high-growth sector. The demand for UX designers far outstrips the supply of qualified professionals.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Get well paid</strong><br fr-original-style="" style="box-sizing: border-box;">UX designers are highly paid. The average entry-level salary for a UX designer in the United Kingdom is &pound;35,465 (PayScale, 2019)<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Love your job</strong><br fr-original-style="" style="box-sizing: border-box;">UX designers make an impact. They solve real-world problems using an exciting mix of research, design, technology and psychology.</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Level 8 Diploma - User Experience Design</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by Glasgow Caledonian University</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Regulated by SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration: 6 months<br fr-original-style="" style="box-sizing: border-box;"></strong>Get certified in six months following a flexible, structured learning path.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery: Online<br fr-original-style="" style="box-sizing: border-box;"></strong>The course is delivered entirely online, including video modules, mentor-led webinars and support.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assessment: 2-hour exam<br fr-original-style="" style="box-sizing: border-box;"></strong>Before getting certified, you&#39;ll be assessed during a two-hour exam taken online.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcomes for you</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Think like a UX designer; adopt the mindset that sets them apart</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your knowledge with a portfolio of project work</li><li fr-original-style="" style="box-sizing: border-box;">Speak with the confidence that comes from a true, deep understanding of UX</li><li fr-original-style="" style="box-sizing: border-box;">Advance your career with job-ready skills</li><li fr-original-style="" style="box-sizing: border-box;">Complete a university credit-rated course, valued by employers globally</li><li fr-original-style="" style="box-sizing: border-box;">Become a Certified UX Professional</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn with us</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&rsquo;ve worked hard to design the best possible online learning experience for you. As well as an unmatched syllabus, our approach includes:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Projects &amp; portfolio</strong><br fr-original-style="" style="box-sizing: border-box;">Learn by doing with a series of real-world projects ideal for your UX portfolio.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mentors &amp; webinars</strong><br fr-original-style="" style="box-sizing: border-box;">Be guided by our hand-picked, world-class mentors during monthly webinars.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Structure &amp; support</strong><br fr-original-style="" style="box-sizing: border-box;">Stay motivated with a structured programme supported by fellow students and our customer success team.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What you&rsquo;ll learn</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&rsquo;ve put together a university credit-rated curriculum that&rsquo;s deep, rigorous and<br fr-original-style="" style="box-sizing: border-box;">covers everything you need to know to become a certified UX professional and<br fr-original-style="" style="box-sizing: border-box;">turbocharge your career.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01</strong>&nbsp;- Introduction to UX design</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02</strong>&nbsp;- User research</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03</strong>&nbsp;- User goals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04</strong>&nbsp;- Structure and navigation</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05</strong>&nbsp;- Interactions</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06</strong>&nbsp;- Design principles</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07</strong>&nbsp;- Design patterns</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08</strong>&nbsp;- Mobile</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 09</strong>&nbsp;- Workflows</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10</strong>&nbsp;- Prototyping and handover</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 11</strong> - AI and UX</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 12</strong> - Creating your portfolio</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 13</strong> - Career guidance Hub</li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tutorials for Figma</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Projects and portfolio</strong>&nbsp;- Projects that build into a portfolio</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam</strong>&nbsp;- 2-hour final exam</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Background</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse array of backgrounds, including project management, development, graphic design, product management, business analysis and so on.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you along every step of the way but success will come as a result of your own diligence.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The average salary for entry level user experience designers is &pound;28,000</li><li fr-original-style="" style="box-sizing: border-box;">The average salary for user experience designers with 1-5 years experience ranges from &pound;29,000 to &pound;50,000</li><li fr-original-style="" style="box-sizing: border-box;">The average salary for user experience managers/leads is &pound;80,000</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Information from LinkedIn Salary Reports, based on real jobs listings.</p></section>

UX Design Institute 

Product Design

UI / UX Design

Professional Diploma in UX Design

Reading

Nottingham

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

London

<p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><span style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(58, 68, 74);">Essential CPD to deepen your understanding and develop your skills as a therapist</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Certificate:</strong>&nbsp;3 hours</li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Length:</strong>&nbsp;9.45am &ndash; 1.00pm (GMT)</p></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(58, 68, 74); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><span style="color: rgb(255, 102, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 102, 0);">LIMITED PLACES &ndash; Feb date now full</span></strong><br style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><span style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style="color: rgb(58, 68, 74);">Join&nbsp;</span><a href="https://www.humangivens.com/person/rosalind-townsend/" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ros Townsend</strong></a><span style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style="color: rgb(58, 68, 74);">&nbsp;live online on&nbsp;</span><strong style="color: rgb(58, 68, 74); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">Tuesday 8th October 2024</strong><span style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style="color: rgb(58, 68, 74);">&nbsp;for this important CPD course, designed specifically for mental health professionals interested in the human givens approach.</span><em style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">&nbsp;&nbsp;</em><span style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style="color: rgb(58, 68, 74);">BONUS</span><em style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><i fr-original-style="" style="box-sizing: border-box;">&nbsp;&ndash; you will get a recording for 2 weeks afterwards to maximise your learning.</i></em><em fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></i></em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There are many occasions when a client presents with an excessive emotional response and it is not immediately apparent why this is happening. Perhaps they know that they are &lsquo;over-reacting&rsquo; in some way &ndash; getting very angry, very fearful &ndash; or are experiencing a driven urge to take a particular action &ndash; such as eating or having sex.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This live online course will help you gain confidence in working safely and ethically with affect bridges to discover if an unhelpful pattern, in the form of a molar memory or sub-threshold trauma is at the root of their experience, allowing you to then determine collaboratively with your client the best ways of addressing that. During the course, there will be plenty of opportunity to ask questions of the tutor, and to engage in exercises and discussions with your peers and colleagues.</p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Why take this course</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you are a new HG therapist wanting to develop a clear understanding of how to utilise an affect bridge to determine if a molar memory or sub-threshold trauma is present, and to better understand the protocols for working with these, or whether you are an experienced HG practitioner looking to refresh your knowledge and delve deeper into understanding this valuable skillset, this course will help you gain the skills and understanding you need to do so safely and effectively.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In an early article regarding molar memories, Joe Griffin termed them &lsquo;an ancient mechanism that is ruining lives&rsquo;; and the impact of such driven urges on the lives of our clients cannot be underestimated. Molar memories can, on first encountering the theory, seem complicated and unfathomable, but this course will set them &ndash; and sub-threshold traumas and the use of the affect bridge to access both &ndash; within a clear framework of understanding, linking back to the way in which our brain perceives things (referencing the APET model) and to RIGAAR (how we structure a good therapy session).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During the course, numerous case studies will be shared and used as the basis for exercises, and there will be ample opportunity to link the learning to your own experiences in the therapy room.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will gain a clear understanding of: how to follow the treatment protocols for working with molar memories and sub-threshold traumas &ndash; adapting these, of course, to each client&rsquo;s unique model of reality; how to safely and ethically utilise an affect bridge; and how to avoid the danger of creating any false memories.</p></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p style="color: rgb(74, 87, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Ros is a brilliant teacher and presenter. She made the whole course interesting, engaging and informative as well as very supportive. She was also very patient with all our questions!</p><cite fr-original-style="" style="box-sizing: border-box;">GEMMA ROGERS, COUNSELLOR/COACH</cite></blockquote></section><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">What the training covers:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How APET and RIGAAR relate to one another</li><li fr-original-style="" style="box-sizing: border-box;">Why an understanding of APET is essential when working with affect bridge</li><li fr-original-style="" style="box-sizing: border-box;">What an affect bridge is</li><li fr-original-style="" style="box-sizing: border-box;">How to use affect bridge safely and ethically within your therapy sessions</li><li fr-original-style="" style="box-sizing: border-box;">How to avoid the risk of creating false memories</li><li fr-original-style="" style="box-sizing: border-box;">Why we must proceed with caution when undertaking affect bridges when working online</li><li fr-original-style="" style="box-sizing: border-box;">The difference (in this context) between &lsquo;positive&rsquo; and &lsquo;negative&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">The tell-tale patterns of a sub-threshold trauma and a molar memory being present</li><li fr-original-style="" style="box-sizing: border-box;">A framework to understand the presentations of both sub-threshold traumas and molar memories</li><li fr-original-style="" style="box-sizing: border-box;">How to identify a sub-threshold trauma</li><li fr-original-style="" style="box-sizing: border-box;">An understanding of the treatment protocol for sub-threshold traumas</li><li fr-original-style="" style="box-sizing: border-box;">How to identify a molar memory</li><li fr-original-style="" style="box-sizing: border-box;">An understanding of the treatment protocol for molar memories</li><li fr-original-style="" style="box-sizing: border-box;">Why molar memories sometimes present differently in complex trauma</li><li fr-original-style="" style="box-sizing: border-box;">How to use the understanding of APET and help clients to utilise affect bridge as a positive tool within their lives</li></ul></section></section></section><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 87, 95);">Who is this course suitable for?</h3><ul style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><li fr-original-style="" style="box-sizing: border-box;">This course is designed for both trainee and fully-qualified HG therapists</li><li fr-original-style="" style="box-sizing: border-box;">It is also suitable for any mental health professionals interested in the human givens approach</li><li fr-original-style="" style="box-sizing: border-box;">It is recommended to all HG practitioners by the Human Givens Institute (HGI)</li></ul><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><div style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><section style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><br fr-original-style="" style="box-sizing: border-box;"></section><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><h3 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Timings</h3></div><p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">9.45 am &ndash; Join Zoom</p><p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">10.00 am &ndash; Course session starts</p><p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">1.00 pm &ndash; Course ends</p><p style="color: rgb(58, 68, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);">In any online training it&rsquo;s important to build in regular breaks and ensure that every 20 minutes there is a shift in focus of attention to pull the eyes away from the screen. There will be two 10&ndash;15 minute comfort breaks during the training and regular opportunities for discussion and exercises in break-out rooms.</p></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(58, 68, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 68, 74);"><h2 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Meet your tutor</h2></div><div style="color: rgb(58, 68, 74); box-sizing: border-box;" fr-original-style=" color: rgb(58, 68, 74);"><img src="https://www.humangivens.com/wp-content/uploads/2021/01/ros-townsend-square-person.jpg" alt="Rosalind Townsend, HG tutor and therapist" srcset="https://www.humangivens.com/wp-content/uploads/2021/01/ros-townsend-square-person.jpg 300w, https://www.humangivens.com/wp-content/uploads/2021/01/ros-townsend-square-person-150x150.jpg 150w, https://www.humangivens.com/wp-content/uploads/2021/01/ros-townsend-square-person-100x100.jpg 100w" sizes="100vw" style="width: 100px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 100px;" fr-original-class="fr-draggable"><h2 style="color: rgb(74, 87, 95); box-sizing: border-box;" fr-original-style=" color: rgb(74, 87, 95);">Rosalind Townsend</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ros Townsend is an experienced psychotherapist and supervisor with busy practices in SW England, where she combines private therapy work with referrals from Occupational Health and the NHS.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://www.humangivens.com/person/rosalind-townsend/" title="Rosalind Townsend" style="color: rgb(74, 87, 95); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(74, 87, 95);">Read more</a></p></div></section>

Human Givens College

The Missing Links – Affect Bridge, Molar Memories and Sub-threshold Trauma

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This live virtual <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Agility in HR (ICP-AHR) Training &amp; Certification Program</span></strong> enables the participants to learn:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to <u fr-original-style="" style="box-sizing: border-box;">adopt and apply agile principles, values, and methodologies within the HR department</u> itself &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Agile for HR</span>.&rdquo;</em></strong> &ndash; and</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The <u fr-original-style="" style="box-sizing: border-box;">role of HR in facilitating and supporting the adoption of Agile practices and principles across the organization</u> &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">HR for Agile</span>.&rdquo;</em></strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">During this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live-immersive interactive workshop</span></strong>, participants will learn&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential concepts</strong>&nbsp;related to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Agile for HR&rdquo;</em></strong>&nbsp;through&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">practical, easy-to-follow, hands-on exercises</span></strong>. By actively participating, attendees will develop a comprehensive understanding of:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR processes:</strong>&nbsp;adopting iterative and incremental approaches to HR processes like performance management, recruitment, and onboarding.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR project management:</strong>&nbsp;This involves using Agile project management frameworks (e.g., Scrum or Kanban) to manage HR initiatives.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cross-functional collaboration:</strong>&nbsp;Promoting collaboration between HR and other departments using Agile principles, such as self-organizing teams and regular feedback loops.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Throughout the course, participants will&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">acquire knowledge</strong>&nbsp;on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;HR for Agile&rdquo;</em></strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">gain the ability to facilitate and support agile transformation within their organization</span></strong>. The training program includes&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">relevant case studies, useful tools, and effective techniques related to</span>:</strong></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile talent acquisition:</strong>&nbsp;Implementing recruitment strategies prioritizing individuals with an Agile mindset and values.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile performance management:</strong>&nbsp;shifting to Agile-friendly approaches such as continuous feedback and frequent check-ins.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile Learning and Development:</strong>&nbsp;Providing training programs that equip employees with Agile skills and mindsets.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile organizational design:</strong>&nbsp;collaborating on restructuring the organization to support Agile practices like cross-functional teams and autonomy.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module:</span></strong><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"> </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"><u fr-original-style="" style="box-sizing: border-box;">Enhancing HR Agility with AI &amp; Analytics:</u></span>&nbsp;</em></strong>This module explores the integration of AI and analytics to revolutionize HR practices, aligning them with agile principles. Participants will learn how these technologies can automate tasks, enhance decision-making, and support agile transformations across the organization. Through focused examples, the session highlights the impact on recruitment, performance management, and overall HR efficiency, offering a forward-looking approach to agile HR management.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 8-10 Apr | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 13-15 May | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 12-14 Jun | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 22-24 Jul | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 14-16 Aug | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 16-18 Sep | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 9-11 Oct | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Nov | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Dec | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The following are the links to the<span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> <u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential documents</strong></u></span> that will help you make an informed decision:<br fr-original-style="" style="box-sizing: border-box;"></span></div><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed <span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">course brochure</span>: </strong><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link</span></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">&nbsp;</span></strong></div></li></ul><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Testimonials</span> from global HR professionals: </strong><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></div></li></ul>

ValueX2

https://www.valuex2.com/agile-hr-certification/
https://www.linkedin.com/company/80563537/

391 Courses in Liverpool

Influencing skills at work (In-House)

By The In House Training Company

Getting paid - telephone tactics for debt collection (In-House)

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Professional HR | A Performance Improvement Workshop

By Maximum Performance

Introduction to contract management (In-House)

By The In House Training Company

Sales closing and price negotiation skills (In-House)

By The In House Training Company

Time and Priority Management: In-House

By Maximum Performance

Commercial awareness for technical people (In-House)

By The In House Training Company

Building services and maintenance - introduction (In-House)

By The In House Training Company

Working with Elected Members (In-House)

By The In House Training Company

Creative Problem Solving

By Centre for Competitiveness

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