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Delivered Online or In-Person
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UK Wide
Full day
All levels
It is important for Officers to understand the roles and responsibilities, processes and procedures involved when working with Elected Members. They also need to appreciate the significance of Elected Members as the decision-makers in local government.
Officers have a responsibility to work and communicate with Elected Members effectively. This very successful course is designed to help Officers with this.
Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation.
To provide managers with the knowledge and understanding they need to have productive working relationships with Elected Members and provide appropriate support.
By the end of the course participants will:
Understand the roles, responsibilities, processes and procedures in place for working with Elected Members
Be able to identify the best way to approach potentially sensitive issues
Understand the skills and behaviours required for working effectively with Members
Be able to deploy their influencing skills more successfully
Review their learning and have an action plan to take back and implement at work
Note: this is very much an indicative outline. The programme is tailored to the needs of each particular organisation.
Welcome and introductions
Objectives and programme overview
What is political awareness?
Contact and experience with Members
Importance of the role of Members
Perceptions of what Elected Members are and do
Values of Members and their motivations for doing what they do
Current challenges and drivers affecting the organisation / the council
Roles and responsibilities of Officers and Members
Centrality of Members' strategic role
An Elected Member gives a talk about what they do
Discussion of the formal processes, service procedures, etc (whether enshrined in a protocol, Memorandum of Understanding, etc)
Response times and requirements
Procedures required by Heads of Service [if appropriate]
Different forms of power and how they impact
Developing an appropriate 'influencing style'
Exploring strategies for improving communication and influencing at work
Review and evaluation of learning
Personal action plans