This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.
Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.
The Manifesting Tapping Technique – The clean manifesting technique that helps you make your dreams come true
You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively
Team development to improve business performance. Quantifiable results. Change measured. &0+% of teams are measured as more effective after 6 months.