London

<h2>Recovering Troubled Projects: In-House Training</h2>
 <p>Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more.</p>
 <p>This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom.</p>
 <p>The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies.</p>
 <p>The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide<em> </em>and also addresses issues that arise when managing projects in a complex environment.</p><h3>What You Will Learn</h3>
 <p>You will learn to:</p>
 <ul>
 <li>Recognize the value of a structured project recovery process</li>
 <li>Explain the reasons most projects fail</li>
 <li>Analyze the causes of a project's troubles</li>
 <li>Construct a negotiation process to use with key stakeholders</li>
 <li>Apply an effective strategy to planning the recovery effort</li>
 <li>Manage, evaluate, and adjust the ongoing recovery effort</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Recognizing a troubled project</li> <li>Defining the project recovery process</li> </ul> <h3>The Reasons Projects Fail</h3> <ul> <li>Putting failure in perspective</li> <li>Reviewing management issues</li> <li>Analyzing planning issues</li> <li>Exploring complexity issues</li> </ul> <h3>Assess the Project</h3> <ul> <li>Stabilizing the project</li> <li>Determining preliminary Go / No-Go</li> <li>Conducting a detailed recovery assessment</li> </ul> <h3>Negotiate the Recovery</h3> <ul> <li>Reviewing the basics of negotiation</li> <li>Setting reasonable expectations</li> <li>Obtaining appropriate PM authority</li> <li>Securing key stakeholder support</li> </ul> <h3>Plan the Recovery</h3> <ul> <li>Planning for recoveries</li> <li>Rebuilding the project team</li> <li>Reshaping the project plan</li> <li>Managing parallel activities</li> <li>Planning for change management</li> </ul> <h3>Implement and Adjust the Project</h3> <ul> <li>Implementing project recoveries</li> <li>Facilitating change</li> <li>Enabling continuous learning</li> <li>Fostering the project team</li> <li>Sustaining stakeholder engagement</li> </ul>


                </section>

IIL Europe Ltd

Recovering Troubled Projects: In-House Training

General Admission

Loughborough

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			<p>This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.</p>
			<div><i></i> 2 x 4 Hour Sessions</div>
			<div><i></i>  £534.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>The program covers the key skills for effective negotiation:</p>
<ul>
<li>Thorough preparation</li>
<li>Setting limits and goals</li>
<li>Identifying your unique negotiation proposition</li>
<li>Negotiating strategy and tactics</li>
<li>Keeping emotional distance</li>
<li>Dealing with deadlocks</li>
<li>Good listening skills</li>
<li>Clarity of communication</li>
<li>Understanding and dealing with different personality and negotiating styles</li>
<li>Men and women in negotiation</li>
<li>Knowing how to close a contract or agreement</li>
<li>Negotiating in teams</li>
<li>Achieving win-win outcomes</li>
</ul>
<p>The workshop is interactive and interspersed with practical exercises and role-play scenarios.  There is a particularly useful team negotiating exercise which is both fun and challenging.  At the end of the course you should be fully prepared to tackle your next negotiation!</p>
<p>Participants should come to the workshop prepared to discuss past or forthcoming negotiations and these may be used in class exercises.  Confidentiality will be honoured in all cases.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745  Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Session 1</h3>
<ul>
<li>The ten best personality traits for effective negotiation and the ten most common negotiating errors</li>
<li><span>Negotiating Styles - What sort of negotiator are you?</span></li>
<li><span>How to become a master negotiator:  The key stages of negotiation from </span>preparation to close</li>
<li><span>The key stages/cont.</span></li>
<li>Negotiating by phone and email</li>
<li>Negotiating in teams</li>
</ul>
<h3>Session 2</h3>
<ul>
<li>Your unique negotiating proposition</li>
<li>Different communication and behavior styles and how to influence them</li>
<li><span>Negotiation and Emotional Intelligence</span></li>
<li><span>Negotiating role play scenarios</span></li>
<li><span>Feedback and course review</span></li>
<li><span>Action Planning</span></li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

This highly practical workshop will help you become a more effective negotiator and learn the skills that master negotiators use.

Negotiation Skills

Harpenden

<p>The 'golden rule' of negotiation is simple - don't!</p><p>But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms.</p><p>Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it.</p><p>Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement?</p><p>This programme will help them master the six fundamentals of closing better business:</p><p>Manage all these elements well and you will win more business, more profitably.</p>This course will help participants:<ul><li>Negotiate from a position of partnership, not competition</li><li>Deal more effectively and profitably with price objections</li><li>Identify and practise successful sales negotiating skills</li><li>Identify strengths and weaknesses as a sales negotiator</li><li>Understand different types of buyer behaviour</li><li>Learn to recognise negotiating tactics and stances</li><li>Apply a new and proven structure to their business negotiations</li><li>Identify and adapt for different behavioural styles</li><li>Be alert to unconscious (non-verbal) communication</li><li>Prepare and present a proposal at a final business negotiation stage</li><li>Project confidence and exercise assertiveness in all sales negotiations</li></ul><section>
                    <h3>1 Planning for successful business negotiations</h3>This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved.<p><em>Session highlights:</em></p><ul><li>What kind of a negotiator are you?</li><li>Negotiation skills self-assessment and best practice</li><li>How to establish roles and responsibilities for both parties</li><li>How to identify and set objectives for both buyer and seller</li><li>How to research and establish the other person's position (business negotiation stance)</li></ul> <h3>2 How to structure your negotiations</h3>This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'.<p><em>Session highlights:</em></p><ul><li>Learn and apply a formal structure to use when negotiating</li><li>How to establish short- and longer-term objectives and opportunities</li><li>How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations</li><li>Understanding of basic legal and organisational requirements</li></ul> <h3>3 Verbal negotiation skills</h3>This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present.<p><em>Session highlights:</em></p><ul><li>How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills</li><li>How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions</li><li>How best to propose and suggest ideas, using drawing-out skills</li></ul> <h3>4 Non-verbal negotiation skills</h3>This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way.<p><em>Session highlights:</em></p><ul><li>Gaining rapport and influencing unconsciously</li><li>Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result</li><li>Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals)</li><li>Recognising that business negotiations are precisely structured and agreements gained incrementally</li></ul> <h3>5 Proposing and 'packaging'</h3>This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer.<p><em>Session highlights:</em></p><ul><li>How to identify the key variables that can be negotiated</li><li>The power and use of 'authority' within your negotiations</li><li>How to structure and present your proposal, ideas or quotation to best effect</li><li>The importance of when and how to identify and influence buyer's objections</li></ul> <h3>6 Dealing with price</h3>This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential.<p><em>Session highlights:</em></p><ul><li>The three reasons that people will pay your asking price</li><li>How to set price in a competitive market</li><li>The key differences between selling and negotiating</li><li>Ten ways to present price more effectively and persuasively</li></ul> <h3>7 Getting to 'Yes': tactics and strategies</h3>There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations.<p><em>Session highlights:</em></p><ul><li>How to negotiate price and reduce discounting early in the process</li><li>How to recognise negotiating tactics and strategies in your customer or supplier</li><li>Key strategies, techniques and tactics to use in negotiation</li><li>The importance of follow-through and watching the details</li><li>How to deal with stalled business negotiations or competitor 'lock-out'</li></ul> <h3>8 Case studies and review</h3>This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session.<p><em>Session highlights:</em></p><ul><li>Case studies</li><li>Question and answer</li><li>Planning worksheet</li><li>Negotiation 'toolkit' and check-list</li></ul> <h3>9 Personal action plans</h3><em>Session highlights:</em><ul><li>Identify the most important personal learning points from the programme</li><li>Highlight specific actions and goals</li><li>Flag topics for future personal development and improvement</li></ul> 


                </section>

The In House Training Company

Meeting Skills

Counselling Skills

Business Communication Skills

Negotiation

Presentation Skills

Advanced sales negotiation skills (In-House)

<p>Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate!</p><p>This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies.</p>This course will help participants to:<ul><li>Understand the basics of negotiation</li><li>Develop negotiating skills</li><li>Increase their business acumen</li><li>Develop their communication skills</li><li>Learn the models, techniques and tools for an effective negotiation</li><li>Identify the barriers to agreements</li><li>Close the deal</li></ul><section>
                    <h3>1 What is negotiation?</h3><ul><li>Key skills for negotiation</li><li>Types of negotiation</li><li>Win-lose negotiations versus Win-win negotiations</li><li>Wise agreements and Principled Negotiation</li></ul> <h3>2 Four key negotiating concepts</h3><ul><li>BATNA - Best alternative to negotiated agreement</li><li>Setting your reservation price</li><li>ZOPA - Zone of possible agreement</li><li>Creating and trading value</li></ul> <h3>3 Business acumen</h3><ul><li>Understanding pricing, gross margins and profit</li><li>Knowing the key points on which to negotiate</li></ul> <h3>4 A Four Phase Model for negotiation</h3><ul><li>Nine steps to successful planning</li><li>Discussing a deal - creating and claiming value</li><li>Making and framing proposals</li><li>Bargaining for the winning deal</li></ul> <h3>5 Effective communication</h3><ul><li>Effective questioning</li><li>Active listening skills</li><li>Understanding and interpreting body language</li><li>Barriers to effective communication</li></ul> <h3>6 Understanding influence and persuasion</h3><ul><li>Influencing strategies</li><li>Ten proven ways to influence people</li><li>Six universal methods of persuasion</li><li>Understanding why people do business with other people</li></ul> <h3>7 Negotiating tactics</h3><ul><li>Tactics for win-lose negotiations</li><li>Tactics for win-win negotiations</li><li>Effective team negotiating</li><li>Understanding and using powerv</li><li>What do you do when the other side has more power?</li></ul> <h3>8 Barriers to agreement</h3><ul><li>Common barriers to agreement</li><li>The Negotiators Dilemma</li><li>Dealing with die-hard negotiators</li><li>Dealing with lack of trust</li></ul> <h3>9 Potential barriers to cross-border agreements</h3><ul><li>Understanding business methods and practice in other cultures</li><li>Figuring out who has the power and who makes decisions</li><li>Recognising and dealing with cultural differences</li><li>What's OK here might not be OK there</li></ul> <h3>10 Closing the deal</h3><ul><li>Four steps to closing the winning deal</li></ul> 


                </section>

Management Skills

Negotiation skills (In-House)

<h2>Negotiation Skills in a Day</h2><p>Anybody that has achieved success in business will tell you that you never get the deal you deserve - you only get the deal you can negotiate!</p><p>This one-day workshop is based on research findings and effective techniques from the Harvard Business School Negotiation Project; it provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies.</p><p>Our expert one day skills workshop helps participants learn the skills and behaviours of good negotiation, and how to select the most appropriate negotiation strategy and tactics to achieve the best outcome possible. Each participant will leave the day armed with the confidence and practical negotiation skills to successfully apply in any situation.</p><h3>Learning objectives</h3><p>After completing this course participants will be able to:</p><ul><li>Understand the main types and style of negotiation and use the most appropriate strategy and tactics for each of them to achieve the best agreement</li><li>Apply the four most important concepts to put themselves in the strongest possible position in any negotiation</li><li>Use a systematic approach to preparing, presenting and concluding negotiated agreements</li><li>Analyse the power dynamics in a negotiation and apply tried and tested methods for communicating with, influencing and persuading the other side in a negotiation</li><li>Anticipate common barriers to agreement and use a tested approach to successfully concluding the deal they deserve!</li></ul><section>
                    <h3>What is negotiation?</h3><ul><li>Types of negotiation</li><li>Win-lose negotiations versus win-win negotiations</li><li>Wise agreements and principled negotiation</li><li>Key skills needed for negotiation</li></ul><h3>The four key negotiating concepts</h3><ul><li>BATNA - Best Alternative To Negotiated Agreement</li><li>Setting your reservation price</li><li>ZOPA - Zone Of Possible Agreement</li><li>Creating and trading value</li></ul><h3>Using a four phase model for negotiation</h3><ul><li>Nine steps to successful planning</li><li>Discussing a deal - creating and claiming value</li><li>Making and framing proposals</li><li>Bargaining for the winning deal</li></ul><h3>Communicating, influencing and persuading</h3><ul><li>Effective questioning and listening skills</li><li>Understanding and interpreting body-language</li><li>Barriers to effective communication</li><li>Understanding and using power</li><li>Proven ways to influence people</li><li>Six universal methods of persuasion</li></ul><h3>Negotiating tactics</h3><ul><li>Understanding what matters - what the numbers mean</li><li>Tactics for win-lose negotiations</li><li>Tactics for win-win negotiations</li><li>Effective team negotiating</li></ul><h3>Barriers to agreement</h3><ul><li>Common barriers to agreement</li><li>Dealing with die-hard negotiators</li><li>Dealing with lack of trust</li></ul><h3>Closing the deal</h3><ul><li>Four steps to closing the winning deal</li><li>How to know when to walk away from a deal</li></ul>


                </section>

Maximum Performance

Negotiation Skills in a Day

<h2>Negotiation Skills in a Day: In-House</h2><p>Anybody that has achieved success in business will tell you that you never get the deal you deserve - you only get the deal you can negotiate!</p><p>This one-day workshop is based on research findings and effective techniques from the Harvard Business School Negotiation Project; it provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies.</p><p>Our expert one day skills workshop helps participants learn the skills and behaviours of good negotiation, and how to select the most appropriate negotiation strategy and tactics to achieve the best outcome possible. Each participant will leave the day armed with the confidence and practical negotiation skills to successfully apply in any situation.</p><h3>Learning objectives</h3><p>After completing this course participants will be able to:</p><ul><li>Understand the main types and style of negotiation and use the most appropriate strategy and tactics for each of them to achieve the best agreement</li><li>Apply the four most important concepts to put themselves in the strongest possible position in any negotiation</li><li>Use a systematic approach to preparing, presenting and concluding negotiated agreements</li><li>Analyse the power dynamics in a negotiation and apply tried and tested methods for communicating with, influencing and persuading the other side in a negotiation</li><li>Anticipate common barriers to agreement and use a tested approach to successfully concluding the deal they deserve!</li></ul><section>
                    <h3>What is negotiation?</h3><ul><li>Types of negotiation</li><li>Win-lose negotiations versus win-win negotiations</li><li>Wise agreements and principled negotiation</li><li>Key skills needed for negotiation</li></ul><h3>The four key negotiating concepts</h3><ul><li>BATNA - Best Alternative To Negotiated Agreement</li><li>Setting your reservation price</li><li>ZOPA - Zone Of Possible Agreement</li><li>Creating and trading value</li></ul><h3>Using a four phase model for negotiation</h3><ul><li>Nine steps to successful planning</li><li>Discussing a deal - creating and claiming value</li><li>Making and framing proposals</li><li>Bargaining for the winning deal</li></ul><h3>Communicating, influencing and persuading</h3><ul><li>Effective questioning and listening skills</li><li>Understanding and interpreting body-language</li><li>Barriers to effective communication</li><li>Understanding and using power</li><li>Proven ways to influence people</li><li>Six universal methods of persuasion</li></ul><h3>Negotiating tactics</h3><ul><li>Understanding what matters - what the numbers mean</li><li>Tactics for win-lose negotiations</li><li>Tactics for win-win negotiations</li><li>Effective team negotiating</li></ul><h3>Barriers to agreement</h3><ul><li>Common barriers to agreement</li><li>Dealing with die-hard negotiators</li><li>Dealing with lack of trust</li></ul><h3>Closing the deal</h3><ul><li>Four steps to closing the winning deal</li><li>How to know when to walk away from a deal</li></ul>


                </section>

Negotiation Skills in a Day: In-House

<h2>Recovering Troubled Projects: Virtual In-House Training</h2>
 <p>Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more.</p>
 <p>This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom.</p>
 <p>The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies.</p>
 <p>The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide<em> </em>and also addresses issues that arise when managing projects in a complex environment.</p><h3>What You Will Learn</h3>
 <p>You will learn to:</p>
 <ul>
 <li>Recognize the value of a structured project recovery process</li>
 <li>Explain the reasons most projects fail</li>
 <li>Analyze the causes of a project's troubles</li>
 <li>Construct a negotiation process to use with key stakeholders</li>
 <li>Apply an effective strategy to planning the recovery effort</li>
 <li>Manage, evaluate, and adjust the ongoing recovery effort</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Recognizing a troubled project</li> <li>Defining the project recovery process</li> </ul> <h3>The Reasons Projects Fail</h3> <ul> <li>Putting failure in perspective</li> <li>Reviewing management issues</li> <li>Analyzing planning issues</li> <li>Exploring complexity issues</li> </ul> <h3>Assess the Project</h3> <ul> <li>Stabilizing the project</li> <li>Determining preliminary Go / No-Go</li> <li>Conducting a detailed recovery assessment</li> </ul> <h3>Negotiate the Recovery</h3> <ul> <li>Reviewing the basics of negotiation</li> <li>Setting reasonable expectations</li> <li>Obtaining appropriate PM authority</li> <li>Securing key stakeholder support</li> </ul> <h3>Plan the Recovery</h3> <ul> <li>Planning for recoveries</li> <li>Rebuilding the project team</li> <li>Reshaping the project plan</li> <li>Managing parallel activities</li> <li>Planning for change management</li> </ul> <h3>Implement and Adjust the Project</h3> <ul> <li>Implementing project recoveries</li> <li>Facilitating change</li> <li>Enabling continuous learning</li> <li>Fostering the project team</li> <li>Sustaining stakeholder engagement</li> </ul>


                </section>

Recovering Troubled Projects: Virtual In-House Training

<h2>Recovering Troubled Projects: On-Demand</h2>
 <p>Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more.</p>
 <p>This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom.</p>
 <p>The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies.</p>
 <p>The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide<em> </em>and also addresses issues that arise when managing projects in a complex environment.</p><h3>What You Will Learn</h3>
 <p>You will learn to:</p>
 <ul>
 <li>Recognize the value of a structured project recovery process</li>
 <li>Explain the reasons most projects fail</li>
 <li>Analyze the causes of a project's troubles</li>
 <li>Construct a negotiation process to use with key stakeholders</li>
 <li>Apply an effective strategy to planning the recovery effort</li>
 <li>Manage, evaluate, and adjust the ongoing recovery effort</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Recognizing a troubled project</li> <li>Defining the project recovery process</li> </ul> <h3>The Reasons Projects Fail</h3> <ul> <li>Putting failure in perspective</li> <li>Reviewing management issues</li> <li>Analyzing planning issues</li> <li>Exploring complexity issues</li> </ul> <h3>Assess the Project</h3> <ul> <li>Stabilizing the project</li> <li>Determining preliminary Go / No-Go</li> <li>Conducting a detailed recovery assessment</li> </ul> <h3>Negotiate the Recovery</h3> <ul> <li>Reviewing the basics of negotiation</li> <li>Setting reasonable expectations</li> <li>Obtaining appropriate PM authority</li> <li>Securing key stakeholder support</li> </ul> <h3>Plan the Recovery</h3> <ul> <li>Planning for recoveries</li> <li>Rebuilding the project team</li> <li>Reshaping the project plan</li> <li>Managing parallel activities</li> <li>Planning for change management</li> </ul> <h3>Implement and Adjust the Project</h3> <ul> <li>Implementing project recoveries</li> <li>Facilitating change</li> <li>Enabling continuous learning</li> <li>Fostering the project team</li> <li>Sustaining stakeholder engagement</li> </ul>


                </section>

Recovering Troubled Projects: On-Demand

<h2>Consulting Skills for Project Managers</h2>
<p>This course provides the project manager with the tools and techniques to improve their project management consulting skills. It has application to project managers who function as consultants internally or externally. It reinforces good business practices for reaching and maintaining agreement with key stakeholders.</p>
<p>After attending this course, participants will improve their consulting skills in the following areas:</p>
<ul>
<li>During the requirements gathering process</li>
<li>Throughout requirements management</li>
</ul><h3>What You Will Learn</h3>
<p>You'll learn how to:</p>
<ul>
<li>Define the five phases of project consulting</li>
<li>Address client's needs vs. wants</li>
<li>Discuss requirements gathering</li>
<li>Define requirements management</li>
<li>Review the five stages of negotiation Process</li>
</ul><section>
                    <ul><li>Project consulting</li><li>The five phases of project consulting</li><li>Client's needs vs. wants</li><li>Requirements gathering and management</li><li>The negotiation process</li></ul>


                </section>

Consulting Skills for Project Managers

<p>Negotiation is necessary when a buyer and seller can't agree. Understand the two strategies to negotiate and how to use a variety of techniques to increase your personal negotiating power. We will unpack each step of the negotiation process and guide you through all you need to know to master any negotiation.</p><h3>Learning Objectives</h3><p>Define key negotiation concepts, Explain how negotiations may be used to resolve conflict, Identify opportunities for negotiation, Apply two win-win negotiation strategies</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Negotiation: Introduction to Negotiation and Strategy

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					<p><span>This comprehensive course on <strong>Maximise Your Personal Productivity: Negotiation Skills Course </strong></span><span>will deepen your understanding on this topic.</span></p><p><span>After successful completion of this course you can acquire the required skills in this sector. This <strong>Maximise Your Personal Productivity: Negotiation Skills Course</strong></span><b> </b><span>comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.   </span></p><p><span>So enrol in this course today to fast-track your career ladder.</span></p>					</div>
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			<h2>How will I get my certificate?</h2>		</div>
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					<p><span>You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</span></p>					</div>
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			<h2>Who is This course for?</h2>		</div>
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					<p><span>There is no experience or previous qualifications required for enrolment on this <strong>Maximise Your Personal Productivity: Negotiation Skills Course</strong></span><span>. It is available to all students, of all academic backgrounds.</span></p>					</div>
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			<h2>Requirements</h2>		</div>
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					<p><span>Our <strong>Maximise Your Personal Productivity: Negotiation Skills Course</strong></span><span> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</span></p><p><span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></p>					</div>
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			<h2>Career Path</h2>		</div>
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					<p><span>Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</span></p><ul><li><span>Open doors of opportunities</span></li><li><span>Increase your adaptability</span></li><li><span>Keep you relevant</span></li><li><span>Boost confidence</span></li></ul><p><span>And much more!</span></p>					</div>
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					</div> <h3>Course Curriculum</h3><div><p>5 sections • 28 lectures • 02:03:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction: 00:02:00</p></div><div><div><p>•The Secrets of Highly Productive People: 00:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Introduction: 00:06:00</p></div><div><div><p>•Basic Concepts: 00:09:00</p></div><div><div><p>•Step #1 Collect: 00:08:00</p></div><div><div><p>•Step #2 Process Part 1: 00:06:00</p></div><div><div><p>•Step #2 Process Part 2: 00:08:00</p></div><div><div><p>•Step #3 Organise: 00:04:00</p></div><div><div><p>•Step #4 Plan: 00:05:00</p></div><div><div><p>•Step #5 Execute: 00:03:00</p></div><div><div><p>•Final Remarks of Effective Time Management and Personal Productivity with GTD: 00:02:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•What Makes Us Not Get Work Done?: 00:02:00</p></div><div><div><p>•Pomodoro as The Way to Really Get Work Done: 00:03:00</p></div><div><div><p>•Running Pomodoros Smoothly: 00:05:00</p></div><div><div><p>•The Powerful Secret of Taking a Break: 00:06:00</p></div><div><div><p>•Final Remarks: 00:01:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Introduction: 00:01:00</p></div><div><div><p>•Approaches to Delegate Work - Part 1: 00:04:00</p></div><div><div><p>•Approaches to Delegate Work - Part 2: 00:01:00</p></div><div><div><p>•Approaches to Delegate Work - Part 3: 00:04:00</p></div><div><div><p>•Delegating Work - Final Tips: 00:01:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Introduction: 00:04:00</p></div><div><div><p>•The Elements of Negotiation: 00:07:00</p></div><div><div><p>•The Negotiation Process - Part A: 00:06:00</p></div><div><div><p>•The Negotiation Process - Part B: 00:03:00</p></div><div><div><p>•The Negotiation Process - Part C: 00:05:00</p></div><div><div><p>•6 Things That You MUST DO to be More Successful on Your Negotiations: 00:06:00</p></div><div><div><p>•5 Things That You MUST AVOID on Negotiations: 00:04:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Office Skills & Productivity

Online Course Marketing

Professional Skills Course (PSC)

Personal Productivity

Maximise Your Personal Productivity: Negotiation Skills Course

<p>In negotiation skills, research has shown that people tend to reach better outcomes in negotiations when they employ certain non-verbal communication techniques. For example, mirroring the body language of the person you're negotiating with can create a subconscious rapport and make them more receptive to your ideas. </p><p>Dive into the intricacies of understanding conflict dynamics, equipping yourself with the tools to effectively manage and diffuse tensions. Our immersive programme unravels the essence of negotiation, unravelling the nuances of the negotiation process and strategic preparation.</p><p>Discover the art of wielding powerful negotiation tools that transcend traditional approaches, elevating your capabilities to secure mutually beneficial outcomes. Beyond tactics, cultivate emotional intelligence to navigate negotiations with finesse, enhancing your interpersonal skills for seamless collaboration. Our course transcends borders, providing insights into cross-cultural negotiations, ensuring you navigate diverse landscapes with cultural acumen.</p><p>Explore the complexities of multi-party negotiations, mastering the orchestration of diverse interests to achieve collective success. Unleash the potential of your personal negotiating power, as we guide you through harnessing your strengths for impactful outcomes. Join our workshop to not just learn negotiation skills, but to embody them, fostering a transformative approach that resonates in both personal and professional spheres.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum</strong></p><ul><li>Module 1: Understanding Conflict</li><li>Module 2: Conflict Management</li><li>Module 3: Understanding Negotiation</li><li>Module 4: The Negotiation Process and Preparation</li><li>Module 5: Powerful Negotiation Tool</li><li>Module 6: Emotional Intelligence</li><li>Module 7: Cross-Cultural Negotiation</li><li>Module 8: Multi-Party Negotiations</li><li>Module 9: Using Your Personal Negotiating Power</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Conflict Mastery: Navigate conflicts adeptly, mastering resolution techniques.</li><li>Strategic Negotiation: Develop strategic approaches for successful negotiation outcomes.</li><li>Emotional Intelligence: Hone emotional intelligence to manage negotiations with finesse.</li><li>Cross-Cultural Proficiency: Navigate cross-cultural negotiations with cultural sensitivity.</li><li>Collaborative Leadership: Excel in multi-party negotiations, showcasing collaborative leadership.</li><li>Personal Empowerment: Harness and leverage personal negotiating power for impactful results.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                        10 CPD hours / points
                                    </div>
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                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals in negotiation-centric roles</li><li>Managers seeking conflict resolution expertise</li><li>Entrepreneurs navigating business negotiations</li><li>Legal professionals enhancing negotiation skills</li><li>Sales and marketing professionals honing persuasive abilities</li><li>HR professionals managing workplace conflicts</li><li>International business professionals engaging in cross-cultural negotiations</li><li>Anyone wanting to strengthen their negotiation acumen</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Negotiation Consultant</li><li>International Business Liaison</li><li>Conflict Resolution Specialist</li><li>Legal Negotiator</li><li>Diplomatic Relations Officer</li><li>Business Development Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Negotiation Skills Workshop Course

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			<h2><span><b>Overview </b></span></h2>		</div>
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				<p><span>The ability to negotiate and resolve conflict is beneficial for any profession and personal life as well. Learn these two highly valuable skill sets within one place with our Negotiation and Conflict Resolution Training course. This course will help you level up your ability to win at negotiation and effectively resolve conflicts.</span></p><p><span>Through the comprehensive course, you will understand the core principles of conflict resolution. The informative modules will teach you effective strategies for managing conflict. Here, you will get a detailed lesson on negotiation styles, processes and procedures. In addition, the course will train on multi-party negotiation, cross-culture negotiation and emotional intelligence.</span></p><p><span>By the end of the course, you will be able to of master the key skills for conflict resolution and negotiation. So, enrol now and add valuable skills to your resume.</span></p>					</div>
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			<h2><div><span><b>Learning Outcomes</b></span><span></span></div></h2>		</div>
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				<ul><li><span>Understand the definition and phases of conflict </span></li><li><span>Learn about the dynamics of conflict management</span></li><li><span>Enhance your knowledge of negotiation styles</span></li><li><span>Familiarise yourself with the process and the tools used for negotiation </span></li><li><span>Explore the different areas of emotional intelligence</span></li><li><span>Build your expertise in multi-party negotiation </span></li></ul>					</div>
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			<h2><div><span><b>Why Take This Course From John Academy?
</b></span><span></span></div></h2>		</div>
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				<ul><li><span>Affordable, well-structured and high-quality e-learning study materials</span></li><li><span>Meticulously crafted engaging and informative tutorial videos and materials</span></li><li><span>Efficient exam systems for the assessment and instant result</span></li><li><span>Earn UK &amp; internationally recognised accredited qualification</span></li><li><span>Easily access the course content on mobile, tablet, or desktop from anywhere, anytime</span></li><li><span>Excellent career advancement opportunities</span></li><li><span>Get 24/7 student support via email</span></li></ul>					</div>
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			<h2><div><span><b>What Skills Will You Learn from This Course?
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				<ul><li><span>Conflict resolution </span></li><li><span>Negotiation </span></li></ul>					</div>
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Who Should Take This Negotiation and Conflict Resolution Training?

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				<p><span>Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.</span></p>					</div>
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			<h2><div><span><b>Are There Any Entry Requirements?</b></span><span></span></div></h2>		</div>
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				<p><span>Thi</span><span>s Negotiation and Conflict Resolution Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.</span></p>					</div>
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				<p></p><h3><b>Certificate of Achievement </b></h3>
    <p> After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates &amp; Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.</p><p></p>					</div>
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			<h2><div><span><b>Career Pathâ</b></span><span></span></div></h2>		</div>
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				<p><span>This exclusive Negotiation and Conflict Resolution Training will equip you with effective skills and abilities and help you explore career paths such as </span></p><ul><li><span>Conflict Resolution Specialist </span></li><li><span>Corporate Negotiator</span></li><li><span>Mediation Consultant </span></li><li><span>Sales Manager </span></li><li><span>Human Resources Manager </span></li><li><span>Legal Mediator</span></li></ul>					</div>
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				</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 1: Understanding Conflict</td>
				</tr>
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					<td><i></i></td>
					<td>Understanding Conflict</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 2: Conflict Management</td>
				</tr>
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					<td><i></i></td>
					<td>Conflict Management</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td colspan="4">Module 3: Understanding Negotiation</td>
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					<td>Understanding Negotiation</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 4: The Negotiation Process and Preparation</td>
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					<td>The Negotiation Process and Preparation</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Module 5: Powerful Negotiation Tool</td>
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					<td>Powerful Negotiation Tool</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td colspan="4">Module 6: Emotional Intelligence</td>
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					<td>Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td colspan="4">Module 7: Cross-Cultural Negotiation</td>
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					<td>Cross-Cultural Negotiation</td>
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					<td><span><i></i> 00:14:00</span></td>
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					<td colspan="4">Module 8: Multi-Party Negotiations</td>
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					<td>Multi-Party Negotiations</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 9: Using Your Personal Negotiating Power</td>
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					<td>Using Your Personal Negotiating Power</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td colspan="4">Certificate and Transcript</td>
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					<td>Order Your Certificates and Transcripts</td>
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					<td><span><i></i> 00:00:00</span></td>
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John Academy

Conflict Resolution

Professional Skills

Trainers Course

Negotiation and Conflict Resolution Training

<p>In today's fast-paced world, the ability to navigate disagreements and strike beneficial deals is paramount. '<strong>Mastering the Art of Negotiation and Conflict Resolution</strong>' offers a comprehensive guide to understanding and managing conflicts, while also delving deep into the intricacies of negotiation. From grasping the roots of conflict to harnessing your personal negotiating prowess, this course ensures you're equipped with the tools to tackle any challenging situation.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Gain a deep understanding of the origins and dynamics of conflict.</li>
<li>Acquire strategies for effective conflict management and resolution.</li>
<li>Comprehend the fundamentals of negotiation and its various stages.</li>
<li>Develop proficiency in cross-cultural and multi-party negotiations.</li>
<li>Enhance emotional intelligence to boost negotiation outcomes.</li>
</ul>
<h3><b>Why buy this <span>Mastering the Art of Negotiation and Conflict Resolution</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this <span>Mastering the Art of Negotiation and Conflict Resolution</span> for?</b></h3>
<ul>
<li>Individuals aiming to enhance their negotiation capabilities.</li>
<li>Managers and leaders seeking to resolve conflicts efficiently.</li>
<li>Professionals interacting with diverse cultures and backgrounds.</li>
<li>Team members aiming to contribute positively to group dynamics.</li>
<li>Entrepreneurs looking to strike favourable business deals.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Conflict Resolution Specialist</strong>: £30,000 - £45,000</li>
<li><strong>Negotiation Consultant</strong>: £40,000 - £60,000</li>
<li><strong>Corporate Trainer in Negotiation</strong>: £35,000 - £50,000</li>
<li><strong>International Business Mediator</strong>: £50,000 - £70,000</li>
<li><strong>Cross-Cultural Communication Advisor</strong>: £45,000 - £60,000</li>
<li><strong>Organisational Development Specialist</strong>: £40,000 - £55,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Mastering the Art of Negotiation and Conflict Resolution</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning. This </span><span>course</span><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 1: Understanding Conflict</td>
				</tr>
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					<td><i></i></td>
					<td>Understanding Conflict</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 2: Conflict Management</td>
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					<td><span><i></i> 00:11:00</span></td>
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					<td>Understanding Negotiation</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 4: The Negotiation Process and Preparation</td>
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					<td>The Negotiation Process and Preparation</td>
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					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Module 5: Powerful Negotiation Tool</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Powerful Negotiation Tool</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6: Emotional Intelligence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Cross-Cultural Negotiation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cross-Cultural Negotiation</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Multi-Party Negotiations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Multi-Party Negotiations</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9: Using Your Personal Negotiating Power</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Your Personal Negotiating Power</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Mastering the Art of Negotiation and Conflict Resolution

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to manage internal and/or external stakeholders&rsquo; expectations within a project environment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-section-id="1695373526867" style="color: rgb(89, 89, 89); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/77df68e-28e4-057f-41d6-ca1d3577146_Course_Overview_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></div></div><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="500" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course overview</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration:&nbsp;1 day (6.5 hours)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is suitable for anyone who has to&nbsp;manage internal and/or external stakeholders&rsquo;&nbsp;expectations within a project environment. The&nbsp;course will provide tools and techniques to&nbsp;manage stakeholder&rsquo;s expectations and needs. It&nbsp;will help participants to map all stakeholders who&nbsp;impact the capability to deliver the desired&nbsp;results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participants will work with a fictitious project to bring all the analysis and tools to life.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div></div></section></div><div data-section-id="1695373526868" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/8ba0826-4fb5-333c-0ea4-28c13064336b_Objectives_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></div></div><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Objectives&nbsp;</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course you will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identify both primary and secondary&nbsp;stakeholders</li><li fr-original-style="" style="box-sizing: border-box;">Use tools and processes to manage&nbsp;stakeholder expectations</li><li fr-original-style="" style="box-sizing: border-box;">Use techniques to help win support for&nbsp;your projects</li><li fr-original-style="" style="box-sizing: border-box;">Put together a stakeholder&nbsp;communication plan</li><li fr-original-style="" style="box-sizing: border-box;">Determine the best communication&nbsp;methods</li><li fr-original-style="" style="box-sizing: border-box;">Build relationships between you and key&nbsp;stakeholders</li><li fr-original-style="" style="box-sizing: border-box;">Use influencing skills to influence&nbsp;stakeholders before they influence you</li><li fr-original-style="" style="box-sizing: border-box;">Effectively handle conflict that occurs throughout the project lifecycle</li><li fr-original-style="" style="box-sizing: border-box;">Determine the fundamental rules of&nbsp;negotiation and how to achieve a&nbsp;satisfactory outcome</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></section></div><div data-section-id="1695373526869" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><img src="https://kajabi-storefronts-production.kajabi-cdn.com/kajabi-storefronts-production/file-uploads/themes/2153291274/settings_images/cbd24e-e374-8bf2-2a2e-66ae236e51d4_Content_Icon.png" alt="" style="width: 80px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 80px;" fr-original-class="fr-draggable"></div></div><div data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" fr-original-style="" style="box-sizing: border-box;"><div data-aos="fade-up" data-aos-delay="0" data-aos-duration="1500" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Content</h3><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identification and stakeholder analysis</h5><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Using a mind map to determine stakeholders and stakeholder groups</li><li fr-original-style="" style="box-sizing: border-box;">Analysis of stakeholder interest and power</li><li fr-original-style="" style="box-sizing: border-box;">Using different tools to help determine stakeholder needs and expectations</li><li fr-original-style="" style="box-sizing: border-box;">Categorising your stakeholders into primary, secondary and key</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing stakeholders to determine needs, expectations and politics</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Influencing strategies</h5><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Using a planning tool to determine how different stakeholders can be influenced</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing stakeholders to determine what will motivate/de-motivate them</li><li fr-original-style="" style="box-sizing: border-box;">Looking at communication methods and choosing the most appropriate in order to influence and manage expectations</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Production the communication strategy&nbsp;</h5><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Using a case study and project Gantt to produce a detailed communication plan</li><li fr-original-style="" style="box-sizing: border-box;">Using a communication plan structure</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conflict Management</h5><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying common causes of conflict in the project lifecycle</li><li fr-original-style="" style="box-sizing: border-box;">Finding the most appropriate response to resolve conflicts effectively</li><li fr-original-style="" style="box-sizing: border-box;">Determining your default position and understanding why it might not always be right</li></ul><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Negotiation</h5><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The different types of negotiation used in the project environment</li><li fr-original-style="" style="box-sizing: border-box;">Determining a simple negotiation process</li><li fr-original-style="" style="box-sizing: border-box;">Understanding the principles of effective negotiation &ndash; the do&rsquo;s and don&rsquo;ts</li></ul></div></div></section></div><div data-section-id="1695373526870" style="color: rgb(89, 89, 89); box-sizing: border-box;" fr-original-style=" color: rgb(89, 89, 89);"><section data-reveal-event="" data-reveal-offset="" data-reveal-units="seconds" style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></section></div>

6 Courses in Cardiff

Recovering Troubled Projects: In-House Training

By IIL Europe Ltd

Negotiation Skills

By Mpi Learning - Professional Learning And Development Provider

Advanced sales negotiation skills (In-House)

By The In House Training Company

Negotiation skills (In-House)

By The In House Training Company

Negotiation Skills in a Day

By Maximum Performance

Negotiation Skills in a Day: In-House

By Maximum Performance

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