Edinburgh

1. IntroductionThis course offers an introduction to Environmental, Social, and Governance (ESG) principles, tailored for professionals who seek to integrate sustainable practices into their business strategy. With the rising importance of corporate responsibility, this course provides the essential knowledge and tools needed to understand and implement ESG initiatives effectively within any organisation.&nbsp;2. ObjectivesBy the end of this course, participants will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Understand the components and importance of ESG in contemporary business environments.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Evaluate ESG performance metrics and integrate them into overall business strategy.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Create an actionable plan for developing and implementing ESG initiatives in their respective organisations.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Assess regulatory requirements and anticipate future trends in ESG reporting.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Communicate ESG strategies effectively to stakeholders.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Foster a culture of sustainability and ethical governance within their organisations.</li></ul>&nbsp;3. MethodologyThis course will employ a blended learning approach, incorporating the following methods:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Interactive Lectures: Engage with subject matter experts through presentations on foundational and advanced ESG topics.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Case Studies: Analyse real-world scenarios to apply ESG principles and strategies.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Group Discussions: Facilitate peer learning through discussions on various ESG aspects and their impact on different sectors.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Workshops: Hands-on sessions to draft ESG strategies tailored to participants&#39; organisations.</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Q&amp;A Sessions: Direct engagement with instructors to clarify concepts and approaches.</li></ul>&nbsp;4. Target AudienceThis course is designed for leaders, strategy and sustainability officers, and other managers who are responsible for the development and execution of ESG initiatives within their organisations. Participants will typically have a foundational understanding of ESG concepts but seek to enhance their strategic and operational approaches.&nbsp;5. Programme OutlineDay 1: Understanding ESG Fundamentals and Frameworks1. ESG Overview: Definition, Components, and Importance2. Governance Structures for ESG: Best Practices in Ethics3. Social Responsibility in ESG: Employee and Community Impact4. Environmental Strategies: Managing Carbon Footprint and Sustainable Practices5. ESG Reporting and Metrics: Transparency and Accountability6. Interactive Workshop: Developing an ESG Strategic OutlineDay 2: Advanced Application and Strategic Integration1. Global ESG Trends and Regulations: Navigating the Global Landscape2. Risk Management through ESG: Mitigating Financial and Reputational Risks3. Sustainable Investing: ESG Criteria for Investors4. Stakeholder Engagement in ESG: Communication and Collaboration5. Case Study Analysis: ESG Challenges6. Workshop: Finalising ESG Strategy and Action PlanNote this course can be modified to suit your specific requirement at no extra charge

Buon Consultancy

Sustainability

Sustainability Leadership

Leadership

Corporate Sustainability

Ethical Leadership

Explore the key concepts of Environmental, Social, and Governance (ESG) with our expert-led course designed for professionals. Learn how to seamlessly incorporate sustainable practices into your business strategy and enhance your corporate responsibility. Gain the tools and insights necessary to effectively implement ESG initiatives within your organisation. Join now and lead the change towards a more sustainable future!

ESG Fundamentals for Organisational Leaders

(£1450 total for this 2-day course for a group of 4-10 participants)

A 5‐day internal mediation training course from one of the UK&rsquo;s leading providers. Designed for organisations wishing to develop and offer a peer mediation service.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Professional, practical and affordable workplace mediation training<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> Workplace MediationWorkplace mediation has become very popular in the UK. The types of issues covered are varied, but may include; bullying, team conflict, interpersonal differences, disputes over resources, manager/ employee conflict and issues related to grievance handling. There is a very high success rate for this type of intervention.This CourseBuon Consultancy, is one of the leading mediation training providers in the UK. We have been running this type of training for over 20 years.Created specifically for the workplace setting and utilising a blend of interactive role play, peer coaching and case‐study based discussion, the course provides a comprehensive skills training for anyone wishing to gain competency in mediating workplace conflict as part of an internal mediation team.This very practical course uses a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. Participants are taught to mediate using co‐mediation. Co‐mediation is &lsquo;best‐ practice&rsquo; for internal peer mediation and utilises two volunteer mediators working together to help their fellow employees solve workplace conflicts.Accredited TrainersThe course is taught by a CMC Accredited Mediator. Participants will receive a Certificate in Internal Workplace Mediation Skills.There is no accreditation for internal mediation training in the UK at present. Under the CMC Registration scheme in the UK, our Professional Training Course (7 days + assessment) is recognised by the CMC for Professional Registration. However, this level of registration is not required for internal mediators.The Lead TrainerThe trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a well known workplace mediator with over 30 years experience as a mediator instructor. Tony is also a qualified workplace psychologist, trainer, educator and author.Tony holds Diplomas in Mediation, Conflict Resolution, Counselling and Teaching. Degrees in Psychology and Behavioural Sciences and Post‐ Graduate Qualifications in Education and Psychology. He is also a Certified Employee Assistance Professional (CEAP) and a Registered Civil, Commercial and Workplace Mediator (CMC).Tony has extensive adult and tertiary teaching experience and has taught up to Master&rsquo;s Level in Universities and Colleges in Australia and the UK.Some of the over 1000 organisations Tony has worked with includes; 3M, Accor, Aramco, AXA, the British Council, BP, Coca Cola, CiC, CSR, DAA, Diageo, Dorset Police, DAA, DuPont, EAPA, ENI, Hampshire Council, NHS, Scottish Police College, &amp; the Sydney Olympics.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> Comments from previous participants:&ldquo; One of the best courses I have ever attended!&rdquo; &ldquo;I can&rsquo;t believe how much I learnt&rdquo;&ldquo;...the trainer was excellent and the individual coaching and feedback I received was fantastic&rdquo;&ldquo;I loved that the course focused on the practical skills of how to actually conduct a mediation at work&rdquo;&ldquo;I now have the confidence to conduct a co‐mediation"<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> Internal Peer Workplace Mediation Skills Course5‐day Course (35 hours total)The training comprises five one‐day sessions. These can be done in two parts with a break between days 3 &amp; 4 or continuous (one‐week). Each day starts at 9:00 and finishes at 5:00. Part One: Day One<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Introduction to mediation &amp; models</li><li fr-original-style="" style="box-sizing: border-box;">Workplace mediation framework</li><li fr-original-style="" style="box-sizing: border-box;">The 6‐stage mediation processTM</li><li fr-original-style="" style="box-sizing: border-box;">Suitable for mediation?</li><li fr-original-style="" style="box-sizing: border-box;">Mediation at work DVD</li><li fr-original-style="" style="box-sizing: border-box;">Stage 1‐ pre‐mediation</li><li fr-original-style="" style="box-sizing: border-box;">Role play methodology</li><li fr-original-style="" style="box-sizing: border-box;">Controlling the process</li><li fr-original-style="" style="box-sizing: border-box;">Revision, review</li></ul>Day Two<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stage 1 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 1 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Remaining impartial</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 1 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Communication skills for mediation</li><li fr-original-style="" style="box-sizing: border-box;">Active listening skills</li><li fr-original-style="" style="box-sizing: border-box;">Room &amp; furniture setup</li></ul>Day Three<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Revision, review</li><li fr-original-style="" style="box-sizing: border-box;">Guidelines for mediation</li><li fr-original-style="" style="box-sizing: border-box;">Stage 2 overview</li><li fr-original-style="" style="box-sizing: border-box;">Stage 3 ‐ opening statements</li><li fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stage 2&amp;3 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 2&amp;3 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Core, conditional and crisis techniques</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 2&amp;3 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Stage 4 ‐ identify the issues</li><li fr-original-style="" style="box-sizing: border-box;">Reframing</li><li fr-original-style="" style="box-sizing: border-box;">Blockages &ndash; moving people forward</li></ul> Part Two:Day Four<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Revision, review</li><li fr-original-style="" style="box-sizing: border-box;">Stage 5 ‐ negotiation</li><li fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stages 4 &amp; 5 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Needs and positions</li><li fr-original-style="" style="box-sizing: border-box;">Brainstorming techniques</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 4 &amp; 5 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 4 &amp; 5 Role Plays</li></ul>Day Five<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Revision, review</li><li fr-original-style="" style="box-sizing: border-box;">Stage 6 ‐ reach agreement</li><li fr-original-style="" style="box-sizing: border-box;">Bobby &amp; Taylor Stage 6 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Alex &amp; Sydney Stage 6 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Dylan &amp; Ashley Stage 6 Role Plays</li><li fr-original-style="" style="box-sizing: border-box;">Toolbox tips</li><li fr-original-style="" style="box-sizing: border-box;">Bullying &amp; harassment</li><li fr-original-style="" style="box-sizing: border-box;">Ethics in mediation</li><li fr-original-style="" style="box-sizing: border-box;">Course review &amp; summary</li><li fr-original-style="" style="box-sizing: border-box;">Course evaluation</li></ul>

Mediation

Internal Workplace Mediation Skills Course (5 days)

Hampshire

Workshop includes:* Team Effectiveness diagnostic (pre-work)* Confirmation of your team purpose/role, goals to be achieved* Current level of team maturity* Determining most appropriate team processes _ Leadership,&nbsp;Climate, Performance management, Planning, Decision-making, Communications, Resource management, etc.*Commitments to change* Re-measure diagnostic (after 6 months or so) Quantifying change+ Achievements workshop &amp; future scope

Verax International

Team Building

Performance Management

Team development to improve business performance. Quantifiable results. Change measured. &0+% of teams are measured as more effective after 6 months.

A team of stars or a star Team?- Team Effectiveness workshop

Milton Keynes 

Newport Pagnell

<ul style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Polycom Handsets and Voicemail</li><li fr-original-style="" style="box-sizing: border-box;">Soft Client</li><li fr-original-style="" style="box-sizing: border-box;">Horizon Collaborate Desktop and Mobile App</li><li fr-original-style="" style="box-sizing: border-box;">Receptionist Console</li><li fr-original-style="" style="box-sizing: border-box;">Integrator</li><li fr-original-style="" style="box-sizing: border-box;">Agent Client</li><li fr-original-style="" style="box-sizing: border-box;">Supervisor Client</li><li fr-original-style="" style="box-sizing: border-box;">Akixi Reporting</li><li fr-original-style="" style="box-sizing: border-box;">Horizon Contact Agent</li><li fr-original-style="" style="box-sizing: border-box;">Horizon Contact Supervisor</li><li fr-original-style="" style="box-sizing: border-box;">Horizon Contact Admin</li><li fr-original-style="" style="box-sizing: border-box;">User Web Portal</li><li fr-original-style="" style="box-sizing: border-box;">User Admin Portal</li></ul>

Telephone Trainers Ltd

Telephone Training - Gamma Horizon

<ul style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Handset and/or Voicemail Training&nbsp;1600&rsquo;s, 1400,&nbsp;96/95 series handsets, J Series&nbsp;and Voicemail</li><li fr-original-style="" style="box-sizing: border-box;">Workplace Attendant Console and One-X Attendant Console&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">One-X Portal and Video Soft phone / One X Communicator</li><li fr-original-style="" style="box-sizing: border-box;">One-X Mobile/&nbsp;Preferred&nbsp;Mobile</li><li fr-original-style="" style="box-sizing: border-box;">IX Workplaces and Mobile App</li><li fr-original-style="" style="box-sizing: border-box;">Agent and CMS Supervisor</li><li fr-original-style="" style="box-sizing: border-box;">ASA &ndash; Avaya Site Administrator Tool</li><li fr-original-style="" style="box-sizing: border-box;">AACC Administrator, Supervisor and Agent</li></ul>

Telephone Training - Avaya Aura/CM

<ul style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">All i-series handsets &amp; 90&nbsp;series handsets and Voicemail</li><li fr-original-style="" style="box-sizing: border-box;">UCE/UCS&nbsp;Softphone</li><li fr-original-style="" style="box-sizing: border-box;">UCE/UCS Mobile Apps iOS &amp; Android</li><li fr-original-style="" style="box-sizing: border-box;">iPECS ONE Softphone &amp; Mobile Apps iOS &amp; Android</li><li fr-original-style="" style="box-sizing: border-box;">Phonelink&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">User Web Portals (Cloud and UCP)</li><li fr-original-style="" style="box-sizing: border-box;">Cloud Manager Web Portal/UCP Admin tool</li><li fr-original-style="" style="box-sizing: border-box;">Cloud and UCP Attendant Consoles</li><li fr-original-style="" style="box-sizing: border-box;">iCalls (Tollring) Call Centre product</li></ul>

Telephone Training - iPECS Cloud and UCP

<ul style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Handset and/or Voicemail Training 1600&rsquo;s, 1400,&nbsp;96/95 series handsets, J Series&nbsp;and voicemail</li><li fr-original-style="" style="box-sizing: border-box;">One X Communicator</li><li fr-original-style="" style="box-sizing: border-box;">One-X Mobile</li><li fr-original-style="" style="box-sizing: border-box;">IX Workplace Desktop and Mobile App</li><li fr-original-style="" style="box-sizing: border-box;">Web Conferencing Collaboration</li><li fr-original-style="" style="box-sizing: border-box;">System Administration Training up to Release 11</li><li fr-original-style="" style="box-sizing: border-box;">Voicemail Pro Administration Training</li><li fr-original-style="" style="box-sizing: border-box;">ACCS&nbsp;Agent, Supervisor and Administration Training</li><li fr-original-style="" style="box-sizing: border-box;">XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting</li></ul>

Telephone Training - Avaya IP Office

<ul style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);"><li style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);">Handset Training on Yealink &amp; Fanvil handsets</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">3CX Web Client User Training</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">3CX Phone App</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">iOS &amp; Android Mobile Apps</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">Voicemail User&nbsp;</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">Receptionist/Switchboard</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">Supervisor/Agent</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">3CX Web Client Admin Training (FREE/SMB/STARTUP)</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">3CX Management Console Admin&nbsp;Training (PRO/ENT)</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">3CX CFD (Call Flow Designer) **Coming soon!</li><li style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">XIMA CCAAS on 3CX Agent, Realtime, Recording and Reporting</li></ul>

Telephone Training - New! - 3CX

<ul style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);"><li fr-original-style="" style="box-sizing: border-box;">78, 79,&nbsp;88 and 99 series Handsets &amp;&nbsp;Voicemail</li><li fr-original-style="" style="box-sizing: border-box;">Cisco Call Manager (CCM) &amp; Self Care Portal</li><li fr-original-style="" style="box-sizing: border-box;">Jabber</li><li fr-original-style="" style="box-sizing: border-box;">WebEx Meetings</li><li fr-original-style="" style="box-sizing: border-box;">WebEx Training Centre</li><li fr-original-style="" style="box-sizing: border-box;">WebEx Events Centre</li><li fr-original-style="" style="box-sizing: border-box;">Attendant Console Standard&nbsp;and Advanced&nbsp;Console (ARC)</li><li fr-original-style="" style="box-sizing: border-box;">UCCX/UCCE and Finesse Agent &amp; Supervisor</li><li fr-original-style="" style="box-sizing: border-box;">CUIC Reporting</li></ul>

Telephone Training - Cisco

Our telephone training takes place in your normal working situation, using the actual&nbsp;telephones and software, and the programming software clients that trainees will use when fully trained. Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom. On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees. On-site training&nbsp;involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&amp;A and all carried out using your own site telephone system.<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"> &nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/avaya-equinox-desktop.jpg" style="width: 122px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 122px;" fr-original-class="fr-draggable"> <img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/zima-wallboard.png" style="width: 148px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 148px;" fr-original-class="fr-draggable"> <img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/3cxphone-for-windows.jpg" style="width: 145px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 145px;" fr-original-class="fr-draggable">&nbsp;</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"> </div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may&nbsp;be available on your system that you may not be aware of. This&nbsp;could help improve the level of communication across your company and interactions with your customers. We believe telephone handset and voicemail training sessions are essential to the smooth and efficient&nbsp;running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt&nbsp;with quickly and effectively.</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"> </div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/avaya-179-1.jpg" style="width: 109px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 109px;" fr-original-class="fr-draggable">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/capture.jpg" style="width: 110px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 110px;" fr-original-class="fr-draggable">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/horizon-vvx450-new-pic.jpg" style="width: 111px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 111px;" fr-original-class="fr-draggable">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/3cx-fanvil-s4u.png" style="width: 126px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 126px;" fr-original-class="fr-draggable">&nbsp;</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"> System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. Administration days or Call Centre Software training days take one full day to complete.</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><h2 style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129) !important;">Full Day Example: &nbsp;9:30 - 16:00</h2><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Day Structure&nbsp; 09:30 - 10:45 &nbsp;Handset &amp; VM session for up to 8 people 10:45 - 12:00 &nbsp; Handset &amp; VM session for up to 8 people 12:00 - 12:45 &nbsp;Lunch&nbsp; 12:45 - 14:00 &nbsp;Handset &amp; VM session for up to 8 people 14:00 - 15:15 &nbsp; Handset &amp; VM session for up to 8 people 15:15 - 16:30 &nbsp; Handset &amp; VM session for up to 8 people</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><h2 style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129) !important;">Half Day Example: &nbsp;9:30 - 13:00</h2><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard.&nbsp;</div><h2 style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Super Users and Train the Trainer Sessions</h2><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.</div>

Telephone Training - Live On-Site and Remote Training Sessions 

Elevate your auditing expertise and lead the way in quality management with our ISO 9001:2015 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals seeking to conduct first, second, and third-party audits of Quality Management Systems (QMS) against the ISO 9001:2015 standard.
Our course provides in-depth training on the principles and practices of auditing, equipping you with the knowledge and skills to effectively lead audit teams and assess the conformance and effectiveness of QMS in organizations. You will learn how to plan, conduct, report, and follow up on audits in compliance with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Achieve a globally recognized certification from CQI and IRCA, enhancing your professional credibility and career prospects.
Experienced Instructors: Learn from industry experts with extensive experience in quality management and auditing, who provide real-world insights and practical guidance.
Interactive Learning: Engage in hands-on exercises, case studies, and role-play scenarios that simulate real auditing situations, ensuring that you can apply what you learn directly to your work.
Comprehensive Curriculum: Cover all aspects of the ISO 9001:2015 standard, audit principles, and techniques, as well as risk-based thinking and the process approach.
Career Advancement: This course is ideal for those aspiring to become lead auditors, quality managers, or consultants, offering a pathway to new opportunities and enhanced professional status.
Upon successful completion of the course and examination, you will be awarded the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in auditing. This certification will enable you to conduct audits for certification bodies and help organizations achieve compliance and continual improvement.
Enroll in our ISO 9001:2015 Lead Auditor course today and take the next step in your journey to becoming a leader in quality management.

QUALITY ACADEMY

Quality Management System

ISO 9001

Quality Management

Quality Assurance

Quality Auditor

Become a certified ISO 9001:2015 Lead Auditor with our CQI and IRCA accredited course. Gain the skills to lead quality management audits and enhance your career. Enroll now!

ISO 9001:2015 Lead Auditor (CQI and IRCA Certified)

General Admission

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Nottingham

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"> </div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will: <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

Glasgow

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session. Qualification Structure:Unit 1: Providing a positive customer experience in the exercise environmentUnit 2: Lifestyle Management and Health AwarenessUnit 3: Applied Anatomy and PhysiologyUnit 4: Principles of Planning and Delivering Group ExerciseUnit 5: Principles and Fundamentals of PilatesUnit 6: Plan and deliver a Pilates Session<div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Entry Requirements:</div><div fr-original-style="" style="box-sizing: border-box;">Learners need to be 16 or above to complete this qualification. YMCA Awards recommend learners&nbsp;have a basic understanding of anatomy and physiology. </div><div fr-original-style="" style="box-sizing: border-box;"> </div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Assessments:</div>Learner Assessment RecordAssessment WorkbookMultiple Choice Theory paper (external)Practical examinationPortfolio of evidence</div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> </div>

This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.

Qualification Structure:
Unit 1: Providing a positive customer experience in the exercise environment
Unit 2: Lifestyle Management and Health Awareness
Unit 3: Applied Anatomy and Physiology
Unit 4: Principles of Planning and Delivering Group Exercise
Unit 5: Principles and Fundamentals of Pilates
Unit 6: Plan and deliver a Pilates Session
Entry Requirements:Learners need to be 16 or above to complete this qualification. YMCA Awards recommend learners have a basic understanding of anatomy and physiology.
Assessments:
Learner Assessment Record
Assessment Workbook
Multiple Choice Theory paper (external)
Practical examination
Portfolio of evidence

Platinum Training Institute

Pilates

This qualification is aimed at learners who wish to work in an unsupervised capacity; planning, instructing and evaluating a safe and effective Pilates session.

YMCA Level 3 Diploma in Teaching Pilates

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Aims:&nbsp;To develop the exercise professional&rsquo;s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.Outcome:&nbsp;You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.Qualification Structure:<ol start="1" type="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Learners will cover:<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Key mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The relationships between mental health, society and lifestyle</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Legislation and government policy relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The role of national organisations relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to motivate and support individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the effectiveness of a range of mental health interventions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions</li></ul></ol><div fr-original-style="" style="box-sizing: border-box;">Entry Requirements:</div><div fr-original-style="" style="box-sizing: border-box;">We recommend you hold an Exercise Referral Qualification</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Assessments:</div>Theory paperResearch worksheetAnalysis taskKnowledge questionsProgramme designProgramme deliveryProfessional discussion (programme delivery)Evaluation of programme delivery</div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> </div>

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.
Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.
Qualification Structure:
Learners will cover:
Key mental health conditions
The relationships between mental health, society and lifestyle
Legislation and government policy relating to mental health
The role of national organisations relating to mental health
Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions
How to motivate and support individuals with mental health conditions
How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity
How to evaluate the effectiveness of a range of mental health interventions
How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions
Entry Requirements:We recommend you hold an Exercise Referral QualificationAssessments:
Theory paper
Research worksheet
Analysis task
Knowledge questions
Programme design
Programme delivery
Professional discussion (programme delivery)
Evaluation of programme delivery

Physical Activity

Health

Mental Health

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.

Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.

YMCA Level 4 Certificate in Delivering Physical Activity for Individuals with Mental Health Conditions

This course, worth 30 hours of verifiable CPD, will demonstrate your ability to grade and reflect upon your impression technique and demonstrate competence to take impressions unsupervised under prescription.<img src="https://cavitytraining.co.uk/app/uploads/2023/11/cpdmember.png" alt="CPD member" width="162" height="149" srcset="https://cavitytraining.co.uk/app/uploads/2023/11/cpdmember.png 397w, https://cavitytraining.co.uk/app/uploads/2023/11/cpdmember-300x276.png 300w, https://cavitytraining.co.uk/app/uploads/2023/11/cpdmember-320x294.png 320w" sizes="(max-width: 162px) 100vw, 162px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"> <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Learn about the Cavity Training Impression Taking CourseThe course is suited to nurses who aspire to treat patients directly and to take impressions or scan for impressions under the prescription of a registered dentist or clinical dental technician.To enrol, you must be GDC-registered, work in surgery and hold indemnity insurance. (extended duties) You will need a GDC registered dental professional able and willing to supervise you.You also need to complete an Anaphylaxis Awareness course &ndash; we offer a free CPD course for this.<div fr-original-style="" style="box-sizing: border-box;"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Frequently Asked Questions How long is the course?The course duration is 2 to 6 months. When are the classes held?You will attend a live webinar class for two Saturday mornings. Is there an exam at the end?There is no exam at the end, you need to successfully complete 24 assessments with your practice mentor and a complete a 500 word dissertation. What qualifications do I need to start the course?Preferable English and Maths level 4 and above, you must also be GDC registered. What opportunities for progression is there?This qualification allows candidates to further progress onto various post registration qualifications or career opportunities, such as:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The Certificates in Orthodontic Nursing</li><li fr-original-style="" style="box-sizing: border-box;">Extending a career in prosthetics.</li><li fr-original-style="" style="box-sizing: border-box;">Training as a Lab Technician</li></ul> <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(28, 28, 28); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(28, 28, 28);"><article style="color: rgb(28, 28, 28); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(28, 28, 28);"><h3 style="color: var(--color-heading-text); box-sizing: border-box;" fr-original-style=" color: var(--color-heading-text);">Course Dates</h3><ul style="color: var(--color-body-text); box-sizing: border-box;" fr-original-style=" color: var(--color-body-text);"><li fr-original-style="" style="box-sizing: border-box;">13th - 27th April 2024 9:30am - 1:30pm</li><li fr-original-style="" style="box-sizing: border-box;">11th - 25th May 2024 9:30am - 1:30pm</li><li fr-original-style="" style="box-sizing: border-box;">8th - 22nd June 2024 9:30am - 1:30pm</li><li fr-original-style="" style="box-sizing: border-box;">13th - 27th July 2024 9:30am - 1:30pm</li><li fr-original-style="" style="box-sizing: border-box;">3rd - 17th August 2024 9:30am - 1:30pm</li><li fr-original-style="" style="box-sizing: border-box;">7th - 21st September 2024 9:30am - 1:30pm</li></ul></article><article style="color: rgb(28, 28, 28); box-sizing: border-box;" fr-original-style=" color: rgb(28, 28, 28);"><h3 style="color: var(--color-heading-text); box-sizing: border-box;" fr-original-style=" color: var(--color-heading-text);">Costs</h3>&pound;180.00 per person (inc. VAT)Please choose from one of the course dates above. Each course is 2 days. The dates above indicate the 2 days of the course.</article></article><article style="color: rgb(28, 28, 28); box-sizing: border-box;" fr-original-style=" color: rgb(28, 28, 28);"> </article>

Cavity Dental Training

Advanced Certificate in Impression Taking including Intra Oral Scanning

Burnley

Have you ever wondered what is Reiki and would like to know more, then this course is for you if you would like to learn more about ReikiThis Reiki Level One course is for you if you have heard a lot about Reiki and are interested in learning more about Reiki and is an introductory course on how to use Reiki healing techniques.This is where you begin and my online course will teach you all you need to know to get you started with using Reiki on yourself and it is very simple to learn and to use. It is a gentle hands-on healing technique, which uses healing energy to treat any physical or emotional concerns.Reiki is a helpful self-development technique for anyone wanting to learn more about reiki and how to enjoy the benefits of a healing treatment.The Reiki One course is taught live on line using Zoom.What will I learn on this course:-What is Reiki and its history?The Principles of ReikiAuras and chakrasPreparation for your initiation to the Reiki energy or attunementWhat does the Reiki energy feel like?21 day cleansing processHow to practise self-healing on yourselfReiki and its uses with other therapiesYour own Reiki LineageQuestion and answer session&nbsp;You will be initiated to the Reiki energy by an attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course.I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.The course can be booked online here and you will receive instructions on how to access the course.I look forward to meeting you and sharing my knowledge and experience of Reiki with you.What this course offers you:Individual Support &ndash; During and after your course, if you have any questionsPractical Experience &ndash; Step by step training is given so that you can gain valuable experience using Reiki on yourselfEnergy Perception &ndash; You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feelPersonal Growth &ndash; You will discover for yourself the gift of Reiki healing and have increased confidence to use it for self-healingTestimonials:- What other students who have attended my courses are saying &nbsp;Level One Course&ldquo;I enjoyed this course and Margaret is a great teacher and her calming voice explains everything clearly&rdquo;. (Anne-Marie M)&ldquo;This is a very informative course. It gave me everything I needed to know to start working with the Reiki energy. (Sally R.)&ldquo;This course is excellent!&rdquo; (Phil T)

Margaret Cook - Learn More About Reiki

Energy Healing

Reiki

Reiki Healer

I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3

Reiki Level One Online Course - New to Reiki this is for you

Fun videos to help children learn colours, develop colour recognition and spelling skills.

Music Audio Stories presents Can You See It? Learn Colours

Introducing our video series, Can You See It? Learn Colours. These videos encourage children to use their visual abilities, learn how colours are spelled, and how they look, and enjoy finding them in fun pictures. With Music Audio Story characters, sound effects, narration, music, words, fun illustrations, and animations, this series will keep children engaged throughout.

Children will:
See examples of each colour
Hear how each colour is pronounced
Learn how to spell each colour
Have fun finding the colours in pictures
Improve concentration and visual skills
Love the fun illustrations and animations
Enjoy sound effects from Music Audio Stories
Listen to rare music extracts from Music Audio Stories

-> Videos are released on Saturdays at 11 am on YouTube.

Subscribe to our channel at: https://www.youtube.com/user/MusicAudioStories and hit the bell to make sure you don't miss a new video.

Video Series Playlist: https://shorturl.at/utc30

Find out why it's important to develop colour recognition here: https://musicaudiostories.com/blog/can-you-see-it

Enjoy!

♥ 

Music Audio Stories - Making learning easy and fun!

musicaudiostories.com

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Subscribe to get a free music audiobook at: http://www.musicaudiostories.com/#subscribe

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Storytime with Anna Christina Instagram: https://www.instagram.com/storytimewithannachristina/

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