45711 Courses in Cardiff delivered Online

Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do. -------------------------------------------------------------------------------- COURSE OVERVIEW Duration: 1 day (6.5 hours) This ‘Assertiveness and Influencing Techniques’ workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training.  Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required. OBJECTIVES  The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings.  By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours. CONTENT WHAT IS INFLUENCING AND ASSERTIVENESS? * Sources of power * Influencing skills and choosing the right approach * When to be assertive and alternative behaviours ASSERTIVE BEHAVIOUR * Behavioural styles and their impact on working relationships * Identifying different behaviour types; assertive, aggressive, passive * Building confidence and negotiating a win/win result DEVELOPING SKILLS * Communication skills – the language of influence and communication dynamics * Different influencing techniques and when to use them * The art of saying ‘No’ - having the confidence to challenge * Receiving criticism assertively and assertiveness behaviour analysis * The language of assertion * Meeting skills * Giving and receiving feedback * Dealing with confrontation, aggression and challenges in a confident manner PRACTICAL EXERCISES AND ACTION PLANNING * Practical exercises will be used throughout the training and the training will culminate with the creation of a personal action plan

Designed to identify and discuss Personal Protective Equipment, correct hand hygiene, standard precautions when working with customers, dealing with sharps, COSHH and a brief look at specific infections.

AAT Revision Courses - Overview AAT Revision Courses are greatly beneficial for people who want to prepare for AAT synoptic assessments. For each AAT Qualification, there is a synoptic assessment which students need to pass to gain the qualification for any particular level. (Level 2/Level 3/Level 4). Getting extra support just before the synoptic assessment can help you understand various exam strategies to achieve greater marks/grade and avoid wasted time and the cost of resitting. Osborne Training is an AAT Approved Training Provider and we are proud to maintain the highest standard of teaching. From a recent survey, it was found that people who studied the revision course at Osborne Training are 70% more likely to pass the Synoptic Assessment on the first sitting. Benefits For each revision course for any level, you get the following benefits. * 1 Synoptic Workbook * Lectures led by Expert & Qualified Teacher * Helping you to get ready for the exam * Achieve better grade/marks * Exam Booking Service * Supports you with your preparation for the Synoptic Exam * Structure your revision by module * Tutor feedback and workings provided * Full walkthrough a practice assessment by a tutor Professional or Industry specific qualification

Join John McGlone for an hour long session where we will provide insight into the Data Protection industries predominant Certification programme. In this session, we will run over some of the course content, show example exam questions and answer any burning questions you may have. All Webinar attendees will receive a full Practice Exam to give even further insight into what to expect on exam day. CERTIFICATION LOGO WHAT'S INCLUDED? 1 hour with John McGlone Free Practice Exam Questions and Answer session WHO SHOULD ATTEND?   Anyone with an interest in IAPP training

Workplace Mediation

Master the some of the West End and Broadway’s favourite show tunes by joining our musical theatre singing courses. By attending, you can be assured to learn the correct techniques from day one and enjoy incredible singing lessons. Ideal for those who dream of being part of the show!

ACCA COURSE The ACCA Qualification is designed to provide the accounting knowledge, skills and professional values which will deliver finance professionals who are capable of building successful careers across all sectors. Whether they are working in the public or private sectors, practising in accounting firms, or pursuing a career in business. The ACCA Qualification is your route to professional status. Therefore, making a decision to study ACCA courses at Osborne Training will be one of the biggest decision you would make for your career. Professional or Industry specific qualification

Onze studenten, alumni en docenten zijn ijzersterk in het bedenken van artistieke en creatieve concepten. Maar om van concept te gaan naar realisatie zijn er acht andere bouwstenen die even noodzakelijk zijn. Die bouwstenen vormen samen een business plan. Gelukkig is er met het Canvas Model van Alex Osterwalder een model dat je toelaat om die bouwstenen snel en accuraat te benoemen zodat je creatief concept geen volledig boekdeel nodig heeft om tot stand te komen. Deze webinar is bijzonder handig voor studenten en docenten die overwegen om een LUCAbreakoutsteun aan te vragen. Dit model wordt gebruikt in de beoordeling van de voorstellen.

Learn how to use Master Projects and Resource Pools to create better visibility across projects. -------------------------------------------------------------------------------- COURSE OVERVIEW Duration: 4 hours This course shows you how to create Master Projects allowing you to roll several sub projects into a master view.  It also shows techniques to create resource pools to share resources between projects to enable you to better manage your resource teams and check resource loading. This half day course looks at how to practically do this and setup both elements. This is aimed at existing users of Microsoft Project who need to create master schedules and share resources and loadings. OBJECTIVES  By the end of the course you will be able to: * Create master projects * Insert and update sub projects * Create a resource pool * Share resources between projects * Check resource loadings between projects CONTENT WORKING WITH MULTIPLE PROJECTS   * Consolidating projects * Linking to sub projects * Setting the master project as read only * Saving consolidated projects * Working on consolidated projects * Setting task links between projects * Getting source project information * Removing projects from the consolidation SHARING RESOURCES   * Creating a resource pool * Sharing resources * Opening projects that share resources * Updating the resource pool * Refreshing the resource pool * Opening a resource pool * Removing resource sharing

ADVANCED MICROSOFT EXCEL TRAINING COURSE ON BOOKKEEPING Microsoft Excel is the world's most popular spreadsheet program, learning how to use the software with Osborne Training shows that you've taken one of the best Excel training courses available. Comprehensive excel courses come with up to date material to practice at home and during your class. Excel Course Content * Creating worksheets, formatting text * Simple and complex formulas * Handling rows and columns * Average, max and min functions and using charts. * Use of IF Formula * Summing Techniques * Cell References * Formula Linking * Tables and Bordering * Look up References (Vlookup, Hlookup,etc) * Data Validation * Conditional Formatting * Date & Time Formulas * Charts & Graphs * Protection & Security * Creating Pivot Table * Pivot Table Analysis