Booking options
Price on Enquiry
Price on Enquiry
Delivered Online or In-Person
Delivered at organisers' location
Horsham
Full day
Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do.
Duration: 1 day (6.5 hours)
This ‘Assertiveness and Influencing Techniques’ workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training. Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required.
The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings. By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours.