816 Business courses near Harpole

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Our purpose is to ensure that people of all ages, especially young people aged 12-35, are able to acquire the social and emotional benefits of creative music-making and multimedia activities. We work especially with those suffering from loneliness and isolation; communities disproportionately affected by the health crisis; and schoolchildren who are suffering from social isolation that sadly prevents them from achieving their potential.

Domestic Abuse Perpetrator Program 'Empowering Change'

Our In-Person training programmes provide students involved at any stage of operational processes, projects or procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud and corruption. Course objectives Our courses aims to increase and enhance delegates’ understanding of the various procurement fraud and corruption threats which impact upon them and the organisations, sectors and regions in which they operate and provide them with the tools necessary to risk assess and mitigate those threats.