Description

Developing the high performing team takes time and effort. But above all, it requires an understanding of the dynamics of high performing teams. This programme helps managers and leaders understand what high performing teams do and how they do it.

It focuses on enabling managers to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. A core theme is the need for managers of teams to 'hold up the mirror' to themselves and to see themselves as a leader of people, to reflect on how others see them and to modify their style accordingly.

This programme will help managers / team leaders:

Analyse the constituents of a 'high performing' team
Apply essential influencing techniques
Use a range of communication techniques to support effective teamwork
Create and articulate team vision
Generate common values
Assess team effectiveness and take/recommend the appropriate actions
Make more efficient use of team time
Understand and agree on techniques to manage conflict
Define and implement team meeting protocols that will facilitate team effectiveness
Use the Prime Focus model to create the environment and framework for a high performing team
Draft your team strategy to take them to the next level

Day 1

1 Welcome and introduction

Participants are welcomed to the programme and invited to share their personal objectives and people challenges
Participants are given an action plan template to complete throughout the workshop

2 Your team

The concept of 'positive intention'
The difference between a team and a high performing team
Assess your team effectiveness
What is your 'interference'?

3 The team environment

Setting the scene
Building rapport
Active listening
Team goals and role profiling

4 Your style

Tuckman model of team stages - how do you manage each stage?
Team standards and goals
Your team vision

5 Effective team meetings

Influencing in team meetings
How to make them interesting and relevant
The pure role of the chair

Day 2

1 Effective communication techniques

Giving and receiving feedback
Your communication style
How to adapt, pace and lead to build rapport
The Mehrabian theory of communication

2 How to manage conflict

What is conflict?
What is your default conflict approach?
Tools and tips for managing conflict
Practice sessions

3 Team skills

Undertake a team skills analysis
Types of team member
Motivating team members
Reframing situations

4 Setting your strategy

Seeing the bigger picture
The Prime Focus Model
Your strategy for success
Articulating your strategy
Action plans revisited

Course Images

Teams (In-House)

By The In House Training Company

Booking options

Highlights