559 Manager Training courses

Duration 1 Days 6 CPD hours This course is intended for Business professionals who are either at the managerial level, or are interested in becoming team leaders will benefit from this course. Overview Determine the roles that a manager must fill on a team, and explore the key areas of personal development. Discover how to detect silent messages through body language and other means of nonverbal communication. You will also bolster your listening skills through active listening. Discover ways of identifying problems, prioritizing problems, and implementing solutions effectively. Empower your workgroup through delegation and coaching. Discover the stages of team development and examine the need for regular team meetings. In this course, students will gain an understanding of the basic fundamentals of becoming an effective manager for their team. 1. DEVELOPING AS A MANAGER * Identify Effective Manager Roles * Develop Personal Skills 2. COMMUNICATING SUCCESSFULLY * Communicate Without Talking * Manage Better by Listening * Assert to Achieve 3. CULTIVATING GREAT TEAMS * Create an Invincible Team * Inspire Team Success * Run Team Meetings * Resolve Conflicts Positively 4. EMPOWERING YOUR WORKGROUP * Delegate For Results * Coach for Achievement * Optimize Staff Performance 5. CREATING SUCCESSFUL SOLUTIONS * Identify and Define the Problem * Determine the Root Cause * Identify a Solution * Implement Solutions Decisively ADDITIONAL COURSE DETAILS: Nexus Humans Effective Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Effective Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications. Overview Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site. This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10. Prerequisites Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing. Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management. Installation, configuration, and troubleshooting for Windows-based personal computers. Basic concepts of public key infrastructure (PKI) security. Basic understanding of scripting and Windows PowerShell syntax. Basic understanding of Windows Server roles and services. Basic understanding of the configuration options for iOS and Android Mobile device platforms. 1 - MANAGING COMPUTERS AND MOBILE DEVICES IN THE ENTERPRISE * Overview of systems management by using enterprise management solutions * Overview of the Configuration Manager architecture * Overview of the Configuration Manager administrative tools * Tools for monitoring and troubleshooting a Configuration Manager site 2 - ANALYZING DATA USING QUERIES, REPORTS, AND CMPIVOT * Introduction to queries * Configuring SQL Server Reporting Services * Analyzing the real-time state of a device by using CMPivot 3 - PREPARING THE CONFIGURATION MANAGER MANAGEMENT INFRASTRUCTURE * Configuring site boundaries and boundary groups * Configuring resource discovery * Organizing resources using device and user collections 4 - DEPLOYING AND MANAGING THE CONFIGURATION MANAGER CLIENT * Overview of the Configuration Manager client * Deploying the Configuration Manager client * Configuring and monitoring client status * Managing client settings and performing management operations 5 - MANAGING INVENTORY FOR PCS AND APPLICATIONS * Overview of inventory collection * Configuring hardware and software inventory * Managing inventory collection * Configuring software metering * Configuring and managing Asset Intelligence 6 - DISTRIBUTING AND MANAGING CONTENT USED FOR DEPLOYMENTS * Preparing the infrastructure for content management * Distributing and managing content on distribution points 7 - DEPLOYING AND MANAGING APPLICATIONS * Overview of application management * Creating applications * Deploying applications * Managing applications * Deploying and managing Windows apps 8 - MAINTAINING SOFTWARE UPDATES FOR MANAGED PCS * The software updates process * Preparing a Configuration Manager site for software updates * Managing software updates * Configuring automatic deployment rules * Monitoring and troubleshooting software updates * Enabling third-party updates 9 - IMPLEMENTING DEFENDER PROTECTION FOR MANAGED PCS * Overview of Endpoint Protection in Configuration Manager * Configuring, deploying, and monitoring Endpoint Protection policies * Configuring and deploying advanced threat policies 10 - MANAGING COMPLIANCE AND SECURE DATA ACCESS * Overview of Compliance Settings * Configuring compliance settings * Viewing compliance results * Managing resource and data access 11 - MANAGING OPERATING SYSTEM DEPLOYMENT * An overview of operating system deployment * Preparing a site for operating system deployment * Deploying an operating system * Managing Windows as a service 12 - MANAGING AND MAINTAINING A CONFIGURATION MANAGER SITE * Configuring role-based administration * Configuring Remote Tools * Overview of Configuration Manager site maintenance and Management Insights * Backing up and recovering a Configuration Manager site * Updating the Configuration Manager infrastructure 13 - WHAT?S NEW IN MICROSOFT ENDPOINT CONFIGURATION MANAGER * Whats new in Microsoft Endpoint Manager covering each semi annual release ADDITIONAL COURSE DETAILS: Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours Overview This program is designed to provide you with the knowledge and skills necessary to: Build a solid foundation in human resource management. Discuss key pieces of federal legislation that impact HR. Understand the role of the EEOC and its investigatory process. Improve your employee recruitment and selection process to help avoid legal pitfalls. Understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels. Gain knowledge of employee orientation, onboarding, and training and development. Learn the process, methods and purpose of performance appraisals. Gain the critical knowledge necessary to help reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession. 1 - HUMAN RESOURCE MANAGEMENT * The HR profession * Strategic and human resource planning 2 - EMPLOYMENT LAW * Federal CEO legislation * The EEOC and affirmative action * Compensation legislation * Other federal 3 - RECRUITMENT AND SELECTION * Recruiting * The selection process * Evaluating applicants 4 - COMPENSATION AND BENEFITS * Total compensation * Pay increases and incentives * Compensation system design * Benefits overview 5 - EMPLOYEE DEVELOPMENT * Orientation, training, and development * Training program design * Training evaluation 6 - PERFORMANCE MANAGEMENT * Performance management systems * Performance appraisal process * Disciplinary action * Termination ADDITIONAL COURSE DETAILS: Nexus Humans SHRM Essentials of HR Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM Essentials of HR Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Master HR Skills with the HR and Payroll Manager Training course. Gain expertise in HR Planning and the HR Department's Responsibilities.

The Operations Manager Training is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate.         This Operations Manager Training consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. WHY CHOOSE THIS COURSE? * Earn a digital Certificate upon successful completion. * Accessible, informative modules taught by expert instructors * Study in your own time, at your own pace, through your computer tablet or mobile device * Benefit from instant feedback through mock exams and multiple-choice assessments * Get 24/7 help or advice from our email and live chat teams * Full tutor support on weekdays COURSE DESIGN The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of * Video lessons * Online study materials * Mock exams * Multiple-choice assessment CERTIFICATE OF ACHIEVEMENT Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. ENDORSEMENT This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. METHOD OF ASSESSMENT In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. COURSE CONTENT Module 01: Introduction to Operations Management Introduction to Operations Management 00:19:00 Module 02: Project Management Project Management 00:18:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:25:00 Module 04: Process Management Process Management 00:23:00 Module 05: Supply Chain Management Supply Chain Management 00:22:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:19:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:15:00 Module 09: Quality Management Quality Management 00:19:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Negotiation Techniques Negotiation Techniques 00:15:00 Module 13: Business Writing Skills Business Writing Skills 00:40:00 Assignment Assignment - Operations Manager Training 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 FREQUENTLY ASKED QUESTIONS Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals who lead others will benefit from this course. Overview Learn to lead in a world of diversity Engage and empower our multi-generational workforce Leverage culture as the new strategic differentiator Develop your path to leadership success In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. A COMPLEX WORLD OF DIVERSITY * Working in Fluid Dynamic Environments * Understanding the New Transient Workforce * Addressing the Need for a New Type of Leadership * Leading with Authenticity * Developing Required Skills and Competencies * Decentralizing Power 2. MAKING DIFFERENCE YOUR STRATEGIC ADVANTAGE * Engaging in the 21st Century * Measuring Engagement and Taking Advantage of High Engagement * Overcoming Challenges to Employee Engagement * Embracing Difference and Bridging Boundaries * Developing Cultural Intelligence and Responding Effectively to Cultural Differences * Applying SCARF to Direct Behavior 3. LEVERAGING CHANGE AS THE NEW NORMAL * Understanding and Applying Emotional Intelligence * Motivating Others * Key Areas of Interest - Behavioral and Cognitive, Psychodynamic and Humanistic, and Personality Types * Developing Your Leadership Psychological Toolkit * Identifying Drivers - Desires and Expectations * The Impact of an Environment of Trust * Meeting the Needs of the Social Brain * Promoting Involvement 4. CREATING LEADERS FOR THE FUTURE * Facing the Challenges of a Modern Leader * Avoiding Cultural Pitfalls * Creating a Common Culture for All * Leading Fluid Teams * Seeking Diverse Perspectives * Soliciting Feedback * Utilizing Various Leadership Styles - Storytelling, Adaptive, and Connective * Building a Sustainable Vision, Developing a Path, and Creating a Passion for Excellence ADDITIONAL COURSE DETAILS: Nexus Humans Navigating The Modern Workforce - Diversity, Culture, Generations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Navigating The Modern Workforce - Diversity, Culture, Generations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Lead your team to success from anywhere in the world. Our Remote Team Manager Training empowers you to manage and motivate your team to achieve their goals. Develop your skills in decision-making, trust-building, time management and more. Take control of your team's future and become a master of remote team management. Learning Outcomes: * Develop skills in remote team management * Gain an understanding of building high-performing remote teams * Learn the fundamentals of managing remote teams effectively * Develop skills in time management for remote teams * Understand the advantages and challenges of remote teams * Gain skills in building and maintaining trust with remote teams In today's digital age, remote team management has become increasingly relevant. Our Remote Team Manager Training equips you with the skills necessary to manage and motivate your team from anywhere in the world. Our course is designed to help you build high-performing remote teams, make effective decisions, and manage your team's time efficiently. Additionally, we cover the advantages and challenges of remote teams, so you can gain a comprehensive understanding of the field. Our course is divided into nine modules that cover everything from the fundamentals of managing remote teams to building and maintaining trust with your team. Each module is designed to help you develop specific skills that will benefit you in your role as a remote team manager. Certification Upon completion of the Remote Team Manager Training course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? This course is perfect for: * Managers and team leaders who manage remote teams * Professionals looking to improve their remote team management skills * Entrepreneurs and business owners who manage remote teams * Individuals looking to enhance their career in team management CAREER PATH Some career paths related to this industry in the UK are: * Remote Team Manager: £30,000 - £75,000 * Operations Manager: £30,000 - £80,000 * Project Manager: £30,000 - £75,000 * Human Resources Manager: £30,000 - £70,000 * Business Development Manager: £30,000 - £80,000 * Marketing Manager: £30,000 - £75,000

Elevate your earning potential and career trajectory with our "New Manager Training Courses" bundle. With managerial roles in the UK commanding attractive salaries, your investment in professional development can significantly improve your income prospects. For instance, a supervisor may earn between £24K to £35K per year, while as a team manager, you can expect to earn from £30K to £45K. Higher-level roles like operations manager and performance manager offer even more lucrative opportunities, with yearly earnings ranging from £35K to £60K. Our "New Manager Training Courses" bundle offers an enriching experience for those new to management roles as well as for seasoned professionals wishing to refresh their skills. Each module has been meticulously designed to provide you with a holistic view of management responsibilities. The courses in this bundle will help you unravel the secrets of effective leadership, demystify the complexities of UK Employment Law, hone team management strategies and comprehend the art of performance management. Whether you're a supervisor seeking to better understand your role, an ambitious professional stepping into team management, or an experienced manager aiming to become a thought leader, this bundle presents a unique opportunity. This will enable you to confidently navigate the challenges that accompany a manager's role and achieve both your personal career goals and organisational objectives. The five CPD accredited courses are: * Supervisor Training * Leadership and Management Course * UK Employment Law * Team Management Level 5 * Performance Management Learning Outcomes * Gain insights into the intricacies of being a supervisor and the managerial responsibilities that come with it. * Develop a deep understanding of leadership dynamics and management theories. * Familiarise yourself with UK Employment Law, navigating legalities with ease. * Enhance your team management skills for creating high-performing, collaborative teams. * Learn the science of Performance Management and the essence of feedback. * Level up with our Team Management Level 5 course, boosting your managerial knowledge. * Supervisor Training: Embrace the challenge of supervising, learning the necessary skills for managing tasks and people. * Leadership and Management Course: Discover strategies to lead, inspire, and influence your team to achieve organisational goals. * UK Employment Law: Navigate the labyrinth of UK employment legislation with ease, ensuring fairness and consistency in the workplace. * Team Management Level 5: Develop strategies to boost team morale and productivity, creating a positive, collaborative work environment. * Performance Management: Master the art of managing performance effectively to maximise team productivity and individual development. Make a lasting impression in your new managerial role. Enrol today! CPD 50 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? * Aspiring individuals stepping into a managerial role for the first time. * Experienced managers looking to refresh and enhance their managerial skills. * Professionals seeking to deepen their understanding of UK Employment Law. * Team leaders striving for enhanced team productivity and effective performance management. REQUIREMENTS * Supervisor - £24K to £35K/year. * Team Manager - £30K to £45K/year. * Operations Manager - £35K to £55K/year. * Performance Manager - £40K to £60K/year. * Leadership and Management Consultant - £50K to £70K/year. * Director of Operations - £70K to £100K/year. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included CERTIFICATE OF COMPLETION Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

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Duration 3 Days 18 CPD hours This three-day instructor-led course is aimed at modern device management professionals looking to manage their enterprise devices using Microsoft Intune. This course will cover Enrolment, Application Management, Endpoint Security and Windows Autopilot as well as Azure Active Directory Conditional Access and Identity Protection. The delegates will learn how to enroll devices, deploy applications and manage them to maximize user productivity and device security. 1: INTRODUCTION TO MICROSOFT INTUNE * Mobile Device Management * Microsoft Intune * Azure Active Directory * AAD Identity Protection * AAD Conditional Access 2: MICROSOFT INTUNE DEVICE MANAGEMENT * Enrolling Devices * Device Compliance * Device Profiles * Device Updates 3: MICROSOFT INTUNE APPLICATION MANAGEMENT * Application Management * Deploying Applications * Application Configuration * Managing Applications * Policy Sets and Guided Scenarios 4: MICROSOFT INTUNE ENDPOINT SECURITY * Security Baselines and tasks * Antivirus * Disk Encryption * Firewall * Atack Surface reduction * Endpoint detection and response * Account Protection 5: DEPLOYING WINDOWS WITH WINDOWS AUTOPILOT * Windows Autopilot overview * Preparing for Windows Autopilot deployment * Deploying Windows 11 using Windows Autopilot 6: MICROSOFT INTUNE ADDITIONAL AND PREMIUM FEATURES * Remote Help * Tunnel for Mobile Application Management * Endpoint Privilege Management * Advanced Endpoint Analytics ADDITIONAL COURSE DETAILS: Nexus Humans 55399 Implementing and Managing Microsoft Intune training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55399 Implementing and Managing Microsoft Intune course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.