51 B2B Sales courses

With our interactive learning materials and on-demand video lectures, you can study at your own pace and immediately apply your newly acquired knowledge in your professional activities.

Catalyst for Sales is a two day sales training course for sales teams who are not making sales at the speed that they would like to or who are losing opportunities to no decision rather than a competitor.

With ESI’s Professional Diploma, you will: Master the art of productivity by taking a results-focused approach to everything you do; Develop the mindset and attitude to succeed – all the time; Learn how to sell more and sell faster; Develop the core skills that underpin high-performance selling today.

This course is designed for anyone who needs to contact customers that they have never contacted before. This is never easy nor enjoyable. However, it is by far and away the most successful way of contacting new customers, quickly qualifying them and then arranging a first meeting.

The secrets of selling through a computer screen Defining the key elements of how to win more business when presenting to an online or in-person live audience. To gain more impact, be seen, heard, and perceived as the expert in your field of activity. It teaches you the essentials of presenting to convey the right message and image for your Zoom calls, Presentations and business conversations. based on my experience selling £ millions of pounds of products for major brands and high-street names on QVC and The Shopping Channel

Learn how to identify your best customers, how to identify why they might need your product and how to create opportunities that can generate revenue.

Learn how to approach a customer, engage with them and work with the relevant people to ensure that the deal is closed.

Learn how to conduct a negotiation that satisfies both parties so that a win-win outcome is achieved.

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 WHAT'S HAPPENING? * Issues around us * Risks in context * Personal experiences 2 SAFETY FUNDAMENTALS * Following internal policy and procedure * Personal safety and lone working * Use of technology 3 NIPPING ISSUES IN THE BUD * Recognising early warning signs * Avoiding causing problems for ourselves 4 CALMING - REACHING - CONTROLLING * Tips and techniques for potentially calming a situation * Reaching and building rapport * Accelerants - tips on avoiding accelerating a situation * Assertiveness techniques * Non-verbal behaviour * Active listening and the use of questions and distractions * Exploring ways forward and identifying win/wins * Avoiding the secondary argument * Fogging * The 'drama triangle' * If all else fails... 5 HARASSMENT, STALKING AND ON-LINE BULLING * What constitutes harassment and definition of stalking * On-line bullying * Steps to take 6 REPORTING PRINCIPLES * Importance of incidence reporting * Taking care of us * What next?

An ESI Micro-Credential ESI’s Mastering Productivity micro-credential explores the importance of results and performance (as opposed to activity) for the sales professional today. This 12-week self-directed course explores how clarity-of-purpose and a focus on business outcomes can shorten sales cycles and remove impediments to performance. Get Certified. Get Promoted. Earn More. During the course, you will learn: * the importance of time in Entrepreneurial Sales.  * how to manage the impact that different aspects of time have on closing a sale. * what it means to be efficient.  * how to develop critical thinking and how to weed out ‘distractor tasks’ that do not contribute to achieving goals.  * how high-performance selling means that every sales activity has an expected result. * what high performance really means. * how to implement a results-focused approach to everything. Certification ESI’s Stackable Micro-Credentials Your personalised Continuous Professional Development solution Navigate your own journey through ESI at a time and pace that suits you.  Develop your skills and advance your career with milestone-based learning. Each micro-credential achievement builds to a more senior certification – ultimately leading to ESI’s flagship Professional Diploma. Your Career. Your Development. Your Way.