344 Active Listening courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to become more rational and disciplined thinkers. Overview Upon successful completion of this course, students will boost their performance with an increase in their decision-making ability. In this course, students will learn develop their ability to analyze and evaluate information. 1 - GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives 2 - COMPONENTS OF CRITICAL THINKING * Applying Reason * Open Mindedness * Analysis * Logic * Case Study 3 - NON-LINEAR THINKING * Step Out of Your Comfort Zone * Don't Jump to Conclusions * Expect and Initiate Change * Being Ready to Adapt * Case Study 4 - LOGICAL THINKING * Ask the Right Questions * Organize the Data * Evaluate the Information * Draw Conclusions * Case Study 5 - CRITICAL THINKERS (I) * Active Listening * Be Curious * Be Disciplined * Be Humble * Case Study 6 - CRITICAL THINKERS (II) * Seeing the Big Picture * Objectivity * Using Your Emotions * Being Self-Aware * Case Study 7 - EVALUATE INFORMATION * Making Assumptions * Watch out for Bias * Ask Clarifying Questions * SWOT Analysis * Case Study 8 - BENEFITS OF CRITICAL THINKING * Being More Persuasive * Better Communication * Better Problem Solving * Increased Emotional Intelligence * Case Study 9 - CHANGING YOUR PERSPECTIVE * Limitations of Your Point of View * Considering Others Viewpoint * Influences on Bias * When New Information Arrives * Case Study 10 - PROBLEM SOLVING * Identify Inconsistencies * Trust Your Instincts * Asking Why? * Evaluate the Solution(s) * Case Study 11 - PUTTING IT ALL TOGETHER * Retaining Your New Skills * Reflect and Learn From Mistakes * Always Ask Questions * Practicing Critical Thinking * Case Study 12 - WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations

Duration 1 Days 6 CPD hours Overview The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? 1 - DEFINING COACHING AND MENTORING * Defining mentoring * Defining what coaching is and is not * Elements of coaching * Factors for success * Critical Coaching Skills 2 - COACHING ASSESSMENT * Individual coaching assessment * Reflection and discussion of results 3 - INTERPERSONAL COMMUNICATION * Interpersonal communication skills * Open and closed questions * Probing techniques and process * Active listening 4 - SETTING GOALS WITH SPIRIT * Identifying Values * Identifying Dreams * Setting S.P.I.R.I.T. goals 5 - LEARNING STYLES AND PRINCIPLES * Three learning styles * Adult learning principles 6 - THE COACHING MODEL * Components of the coaching model * Coaching model characteristics * Giving effective feedback 7 - BRINGING IT ALL TOGETHER * Coaching skills reinforcement * Case studies

Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who need to present information effectively in a professional environment. Overview This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others. In this course, students will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. They will also organize your ideas to create coherent and convincing oral presentations. GETTING STARTED * Icebreaker * Housekeeping Items * The Parking Lot * Workshop Objectives CREATING THE PROGRAM * Performing a Needs Analysis * Writing the Basic Outline * Researching, Writing, and Editing CHOOSING YOUR DELIVERY METHODS * Basic Methods * Advanced Methods * Basic Criteria to Consider VERBAL COMMUNICATION SKILLS * Listening and Hearing: They Aren?t the Same Thing * Asking Questions * Communicating with Power NON-VERBAL COMMUNICATION SKILLS * Body Language * It?s Not What You Say, it?s How You Say It OVERCOMING NERVOUSNESS * Preparing Mentally * Physical Relaxation Techniques * Appearing Confident in Front of the Crowd CREATING FANTASTIC FLIP CHARTS * Required Tools * The Advantages of Pre-Writing * Using Colors Appropriately * Creating a Plan B CREATING COMPELLING POWERPOINT PRESENTATIONS * Required Tools * Tips and Tricks * Creating a Plan B WOW 'EM WITH THE WHITEBOARD * Traditional and Electronic Whiteboards * Using Colors Appropriately * Creating a Plan B VIBRANT VIDEOS AND AMAZING AUDIO * Required Tools * Tips and Tricks * Creating a Plan B PUMPING IT UP A NOTCH * Make Them Laugh a Little * Encourage Discussion * Dealing with Questions WRAPPING UP * Words from the Wise * Review of Parking Lot * Lessons Learned * Completion of Action Plans and Evaluations ADDITIONAL COURSE DETAILS: Nexus Humans Presentation Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Presentation Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Miss Date Doctor’s Communication Skills coaching is designed to help you improve your ability to communicate effectively with your partner or potential partner. Whether you struggle to express yourself clearly, have difficulty understanding your partner’s needs, or frequently find yourselves in arguments or misunderstandings, our coaching can provide you with the tools and skills needed to build stronger, more fulfilling relationships and communication skills are essential in creating solid relationships. Our Communication Skills coaching includes a range of techniques and strategies, such as active listening, non-verbal communication, conflict resolution, and empathy building. We can help you develop the ability to communicate clearly and assertively, express your emotions in a healthy way, and build deeper levels of trust and understanding in your relationships.Have 3 1 hour sessions with your coach. The Miss Date Doctor Communication Skills Package includes the following: Relationship Communication, Effective Communication, Communication Techniques, Active Listening, Conflict Resolution, Empathy Building, Communication Skills Coaching, Communication Strategies, Non-Verbal Communication, Relationship Communication Skills, Communication Training. https://relationshipsmdd.com/product/communication-skills-package/ [https://relationshipsmdd.com/product/communication-skills-package/]

Miss Date Doctor’s Conflict Resolution coaching is designed to help couples and individuals navigate conflicts in a healthy and constructive way. Our coaching provides you with the tools and techniques needed to resolve conflicts without damaging your relationship or emotional well-being. We understand that conflicts can arise in any relationship, and that dealing with them effectively is key to building stronger, more fulfilling relationships. Our Conflict Resolution coaching can help you develop skills such as active listening, empathy building, and problem-solving, as well as techniques to de-escalate tense situations and prevent conflicts from becoming destructive. Our coaching also includes strategies for preventing conflicts from arising in the first place, such as setting clear boundaries, communicating effectively, and building healthy habits. With our Conflict Resolution coaching, you can learn to navigate conflicts in a way that strengthens your relationship and helps you build a brighter future together. The Miss Date Doctor Conflict Resolution Package helps with the following: Relationship Conflict, Conflict Resolution Techniques, Conflict Management, Active Listening, Empathy Building, Problem-Solving, De-escalation, Preventing Conflicts, Healthy Habits, Clear Boundaries, Communication, Conflict Resolution Coaching, Conflict Resolution Skills. https://relationshipsmdd.com/product/conflict-resolution-package/ [https://relationshipsmdd.com/product/conflict-resolution-package/]

COURSE OUTCOMES  As an MHFAider® you will be able to:  * Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention  * Encourage a person to identify and access sources of professional help and other supports  * Practise active listening and empathy  * Have a conversation with improved mental health literacy around language and stigma  * Discuss the MHFAider® role in depth, including boundaries and confidentiality  * Practise self-care  * Know how to use the MHFAider Support App®  * Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England   FORMAT   * Learners will be trained over four live sessions with an MHFA England Instructor Member, covering 14 hours of content in total.  * Learning takes place through a mix of instructor led training, group discussions, individual and group activities.  * Each session builds on the previous, enabling the learner to gain confidence in supporting others with a Mental Health First Aid action plan.  * We limit numbers to 16 people per course so that instructors can keep people safe and supported while they learn.  * We strive for all of our learning content to be as accessible and inclusive as possible.  TAKEAWAYS  Everyone who completes this course gets:  * A hard copy workbook to support their learning throughout the course  * A digital manual to refer to whenever they need it after completing the course  * A wallet-sized reference card with the Mental Health First Aid action plan  * A digital MHFAider® certificate   * Access to the MHFAider Support App® for three years  * Access to ongoing learning opportunities, resources and exclusive events   * The opportunity to be part of the largest MHFAider® community in England  BECOMING A QUALIFIED MHFAIDER® Once you complete the Mental Health First Aid course, you can test your knowledge and build your confidence in your role as an MHFAider® with the internationally recognised MHFAider® qualification, RSPH Level 3 Award in Mental Health First Aid. Course Structure Session 1: * Mental Health First Aid and the action plan  * The MHFAider® role and self-care  * Helpful and unhelpful language   * Useful models to support the role   Session 2: * What influences mental health?   * What is anxiety?   * Crisis first aid  * Active listening and empathy   * What are eating disorders?   * What is self-harm?   * What is substance misuse?   Session 3: * Applying the Mental Health First Aid action plan  * What is depression?   * What is suicide?   * Crisis first aid continued  * What is psychosis?   Session 4: * Recovery and lived experience   * Boundaries in the MHFAider® role  * Moving forward in the MHFAider® role   * My MHFA action plan  

Many leaders and managers working on the front line of inclusion lack emotional support from Local Authority staff or anyone else despite the challenging nature of their work. There is a massive need for active listening, containment and opportunities to problem solve and reflect confidentially with someone trusted. COURSE CATEGORY Peer Support Meeting emotional needs Strategic Work Early Years DESCRIPTION We can tailor make and deliver personalised 1:1 or group support and supervision sessions with a particular focus on emotional support. Many leaders and managers working on the front line of inclusion lack emotional support from Local Authority staff or anyone else despite the challenging nature of their work. There is a massive need for active listening, containment and opportunities to problem solve and reflect confidentially with someone trusted. Some leaders may prefer a group setting for mutual support. We can provide this numbers permitting. Book a set of 3/10/20 sessions or why not set up monthly meetings with a psychologist, head teacher or other suitable practitioner to meet your needs. TESTIMONIALS > Be the first… LEARNING OBJECTIVES 1. Emotional support in a confidential space 2. To listen and offer practical support 3. Joint problem solving around hard issues 4. To build a trusting relationship WHO IS IT FOR ? * Headteachers * Children Centre Managers * Heads of Service * Directors * Early Years Mangers COURSE CONTENT * Active and supportive listening and exploration of named issues * Supportive and safe problem solving * Consultation processes * In groups to use processes such as Circle of Adult [https://inclusive-solutions.com/product/circle-of-adults-live-demo/]s If you liked this you may like: STORY TELLING: STRENGTHENING SKILLS AND KNOWLEDGE OF COMMUNITIES [https://inclusive-solutions.com/training/story-telling-strengthening-skills-and-knowledge-of-communities/]

Listening is a conscious activity which requires attention. Rather than waiting to speak, you need to listen attentively to fully understand the other person. Remember, there is no point in asking a question if you do not intend to listen carefully to the answer! The Communication: The Ultimate Guide to Questioning & Listening is designed to help you think about how you communicate verbally. The course includes information on the processes involved and the steps you can take to help ensure that verbal or spoken messages are received as intended. Through this course you will learn, examine and be able to apply; what questions are, what they can do and why we ask them. As well as examining and practicing active listening and common body language cues. In additional you will be able to recognize and respond to both positive and negative question responses. WHAT YOU'LL LEARN * Answer - 'what is questioning?' * Understands and can apply what questions can do * Unpick why we ask questions * Examine what active listening is * Undertake an active listening exercise * Appreciate the role of body language * Recognize the main body language cues and signs as they relate to questions & answers * Use, understand and appreciate 12 question types * recognize, appreciate and use 12 different types of questions - including; the pros and cons, examples and interpersonal implications * Appreciate and respond appropriately to possible question responses * Appreciate the role of emotional intelligence * Download a series of 'Top Ten Questions' REQUIREMENTS * Some method of jotting down thoughts, notes and quiz answers * The 8th question type video (Socratic) has a supporting document Introduction to The Ultimate Guide to Questioning Course Introduction FREE 00:05:00 The Fundamentals - What & Why What is questioning? 00:02:00 What can questions do? 00:10:00 Why do we ask questions? 00:04:00 Active listening Are you listening? 00:09:00 Active Listening Exercise 00:09:00 Body language Body language 00:13:00 The 12 Different Types of Questions Introduction to the 12 question types 00:03:00 Closed questions 00:03:00 Tag or tail questions 00:02:00 Open questions 00:02:00 Imagine questions 00:02:00 Funnel questions 00:02:00 Probing questions 00:06:00 Recall & process questions 00:02:00 Socratic questions - 6 types 00:04:00 Leading Questions 00:02:00 Loaded questions 00:02:00 Rhetorical questions 00:01:00 Empathetic questions 00:03:00 How can people respond to questions? 8 possible question responses 00:06:00 Summary Summary of Ultimate Guide To Questioning 00:04:00 Course Certification

Learn the vital core skills of questioning and listening skills, and face-to-face communication. Includes Verbal Skills & Asking Questions, Open & Closed Questions, The Funnel, Active Listening, Face‐to‐Face Communication, Rules for Success

Learn effective workplace communication skills that will transform your career Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages