Effective Communication in the Workplace

Supercharge Your Workplace Communication Skills!

Communication skills is a big subject that has a huge impact on every aspect of our lives - not just at work, but also at home and with friends.
If you don't communicate well, your relationships will suffer, with obvious implications for your effectiveness -- whatever you're doing.

At work, things go wrong. If a manager says "they didn't do as I asked", or staff say "I didn't understand what they wanted", it shows a clear failure in communication.

This course takes you through all the elements of successful communication, with exercises and questions to reinforce the messages.

This means you'll get a great understanding of the skills you need, and how to use them, for the kind of workplace communication that brings success in your career -- and in all areas of your life.

Learn the Key Skills You Need for Effective Communication

In this course, we take you through every key element of successful communication. It's a focused, fast track course that covers all you need with video lessons and interactive screen content.

• We start by showing eight ways that asking questions helps you, so that you, and other people too, get much more out of your communication.
• We move on to using open and closed questions in building relationships -- and change people's minds!
• Next, you'll learn about active listening, and see how you can make your conversations productive, enjoyable and fulfilling. For all parties involved.
• Then we show you how to ensure that you - and other people too - understand the message so everyone has clarity.
• And finally, you'll be taken through the importance of body language and non-verbal messages, and how you can improve your effectiveness by making a few simple adjustments to how you present yourself.

With this course, you won't just see the importance of great communication skills: you know how to put them into action!

[NOTE: An interactive workbook is provided to support your learning]