64 Courses

Customer Service & Handling Complaints

5.0(6)

By Switch Direction

Customer Service, Handling Complaints; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Customer Service & Handling Complaints
Delivered In-PersonJoin Waitlist
£234

Diploma in Customer Service & Handling Complaints

5.0(2)

By Studyhub UK

Diploma in Customer Service & Handling Complaints
Delivered Online On Demand1 hour 11 minutes
£10.99

Consent Training in Healthcare

By IOMH - Institute of Mental Health

Join our Consent Training in Healthcare course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Consent Training in Healthcare course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Consent Training in Healthcare course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Consent Training in Healthcare. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Consent Training in Healthcare course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Consent Training in Healthcare is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Consent Training in Healthcare course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Consent Training in Healthcare Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1: An Introduction to Consent 00:14:00 Module 2: Information Regarding Consent 00:13:00 Module 3: Consent Training in Healthcare Course 00:16:00 Module 4: Best Interest Decision Making 00:20:00 Module 5: Assessing Capacity 00:15:00 Module 6: Providing Care or Treatment to People Who Lack Capacity 00:11:00 Module 7: Public Bodies and Services Created by MCA Act 2005 00:22:00 Module 8: UK Acts in Relation to Consent 00:27:00 Module 9: Handling Complaints Regarding Consent. 00:22:00 Mock Exam - Consent Training in Healthcare 00:20:00 Final Exam - Consent Training in Healthcare 00:20:00

Consent Training in Healthcare
Delivered Online On Demand3 hours 20 minutes
£11.99

Difficult Situations: Handling Complaints

5.0(9)

By Chart Learning Solutions

Difficult Situations: Handling Complaints
Delivered Online On Demand18 minutes
£34.95

Complaints Handling
Delivered Online On Demand
£60

Handling Objections & Overcoming Barriers to Sales Certification

By OnlineCoursesLearning.com

Handling Objections & Overcoming Barriers to Sales Certification
Delivered Online On Demand
£50

Professional Customer Service Skills Training

By The Teachers Training

Professional Customer Service Skills Training
Delivered Online On Demand1 hour 12 minutes
£27.99

ICA Specialist Certificate in Conduct Risk

By International Compliance Association

ICA Specialist Certificate in Conduct Risk
Delivered Online On Demand13 weeks
£675

Consent Training in Healthcare

4.8(12)

By Academy for Health and Fitness

Consent Training in Healthcare
Delivered Online On Demand1 hour 48 minutes
£12

Customer Service Level 2

5.0(1)

By Compete High

Customer Service Level 2
Delivered Online On Demand5 hours
£25
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Educators matching "Handling Complaints"

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AM Training and Coaching

am training and coaching

Training courses are ways of improving the effectiveness of your current workforce, but they are also attractive benefits for ambitious people. Training isn't just important to any company, it is vital. Although there are many categories of training such as management training and or sales training, there are general benefits to be realised from virtually any type of education program undertakes. Benefits both your company and your employees will realise include: Improved productivity and adherence to quality standards. Employees develop skill sets that allow them undertake a greater variety of responsibilities. Improved ability to implement and realise specific goals outlined in a company's business plan. Increased ability to respond effectively to challenges. Productivity usually increases when a company implements training courses. Training across the workforce, from the shop floor to executive level and in any discipline, improves: Competitiveness Profitability Customer satisfaction Market share Company reputation and profile It can also lead to reductions in: Inefficient use of time and materials Workplace accidents Staff turnover and absenteeism Recruitment expenses Training also makes a company more attractive to potential new recruits who seek to improve their skills and the opportunities associated with those new skills. The lack of a training strategy to a potential top candidate suggests that the company will fail to meet his or her own aspirations, leading to a lack of ambitious candidates. A training strategy involves the systematic training and improvement of people within the organisation so that they, and the company, can achieve their objectives and both personal and corporate goals. Training strategies vary according to requirements but important components include: Enhanced Customer Service Handling Complaints Training Team building Communication Leadership development Coaching Mental Health at workplace