2-day non-residential photography tour of the world famous Glen Coe and Fort William area run by Matt of Visuals of Scotland
Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Foundation course allows learners to gain an introductory understanding of the coffee itself and foundational skills required to set a grinder, make espressos, foam and texture milk and latte art techniques per SCA quality standards while implementing health and safety practices and customer service. Practical learning objectives and activities prepare the learner to conduct key foundational tasks of a barista. A written exam tests theoretical knowledge based on Foundation course learning objectives.
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
One of the keys to success today is our ability to effectively influence others.
Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.
Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.
Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.
Leadership is about 'getting stuff done'. This course concentrates on just that. In a complicated world, it helps leaders to ensure that the right stuff gets done at the right time and in the right way.