60228 Courses

CPD accredited Advanced (Level 4) HACCP & Food Safety training course. Delivered online (Zoom) by a live tutor. Exam and Certificate fee included in the price.

The “ISO 42001:2023 Lead Auditor Course” integrates the principles of ISO 42001:2023, the International Standard for Artificial Intelligence Management, with the methodologies outlined in ISO 19011:2018, the Guidelines for Auditing Management Systems. The course equips participants with the skills and knowledge required to lead Artificial Intelligence audits effectively, ensuring compliance with ISO 42001:2023, and applies the principles of ISO 17011:2017 for conformity assessment bodies.

Duration 2 Days 12 CPD hours This course is intended for * Professionals desiring to develop meaning engagement strategies to better connect with leadership, peers, and clients. * JOB ROLES: Personal Development Leader of Teams/Projects Leader of Managers/Departments Leader of Organizational Strategy Overview Develop better strategies in preparation and execution with audiences of all kinds Engage audience members more deeply and intently Optimize ability to prepare delivery, style, and transparency in sharing information Deliver your message with more clarity, purpose, and passion Create deeper meaning in who you are as a leader for others What?s the difference between good engagement and incredible engagement? How do you know when your audience, employees, or teammates are committed to everything you say and do? The answer is Authentic Engagement. When you notice amazing leaders, you will notice they possess all seven of these traits, regardless of whether they have been in the profession twenty years or twenty weeks. This course is the map toward shaping the next wave of leaders, regardless of style, audience, or modality! The question is: Are you ready to embark on your voyage? In this course, you will learn how to authentically engage others, build a more purposeful message that resonates, and learn the strategies to gain stronger engagement and input back from the people you work with. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. THE CYA MODEL OF PREPARATION * Preparing Your Content * Learning the 4-Square to Holistic Content Delivery * Getting Ready for the Seven C?s for Engagement * Preparing for Yourself and Audience 2. PREPARING YOURSELF AND THE POWER OF YOUR DELIVERY * Understanding the Power of Delivery and Style * Learning when to be Transparent in your Approach * Understanding How You Shine Remotely vs. Face-to-Face * Understanding Your Command * Knowing What and When to Change Your Approach * Building Better Efficacy and Confidence 3. CAPTURING, BUILDING, AND CONNECTING WITH THE PEOPLE YOU ENGAGE * Learning the Differences between Surface-Level Engagement and Deeper Connection * Understanding the Four Levels of Audience to Build Relationships * Developing Captivation Techniques with Engagement * Establishing Clarity through Depth and Alignment * Connecting Deeper and Establishing Trust 4. GOING BEYOND FOR COMPLETENESS * Looking to the Future of Engagement, Technology, and Leadership * Plotting Your Next Course for Delivery * Using the Anchor Guide to Renew Your Approach * Mapping the Next Steps ADDITIONAL COURSE DETAILS: Nexus Humans Mastering Meaningful Engagement training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Mastering Meaningful Engagement course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Training is on Days 1-3. Testing will be on either day 4 or day 5. Course structure: Establish the weight and dimensions of loads and communicate this information to the crane operator. Select appropriate lifting tackle and attach and detach it correctly and safely. Use clear and unambiguous signals to direct the actions of a crane moving loads of various weights and dimensions. Determine the serviceability of lifting accessories, and maintain and store them. Includes ‘Pick & Carry’ Duties training and testing. The course runs for 4 days (3 days of training and 1 days for technical tests). -------------------------------------------------------------------------------- INSTRUCTIONS You must also bring your own PPE (boots, hi vis vest or jacket, hard hat and gloves). NB VERY IMPORTANT: All candidates must provide identification in the form of a current Photo ID Driver Licence or Passport. If you do not have one of these please call or email us to ask what suitable alternatives might be. If you are undertaking a CPCS course you MUST have passed an approved CITB or NOCN Health, Safety and Environment Test within the last 2 years. If you are unsure about this requirement, please contact us at cpcs@handsonskills.co.uk [cpcs@handsonskills.co.uk]. If there are any queries regarding this booking, or if you would like to talk to us about further training requirements, please do not hesitate to contact us. You can contact us from Monday to Friday between 09.00 to 16.00 on: Tel: 020 7511 7881 and by email to cpcs@handsonskills.co.uk [cpcs@handsonskills.co.uk] Before you attend the course, please read the joining instructions and training terms and conditions. It is very important that the course delegate understands the course objectives and complies with the centre rules before attending the course in order to gain maximum value from training. Details of the course are as follows: Registration and course timings: Courses will start at 08:00. You should aim to be at the centre a minimum of 15 minutes prior to the course start time for signing in. There is a half hour break at lunch time (approximately at 12:00) and courses generally finish between 15.30 and 16.00. Depending upon the course content, the instructor may require the course to start and finish at different times on subsequent course days (if any). -------------------------------------------------------------------------------- 📎 SLINGER_manual_PDF_v1.pdf [https://images.cademy.co.uk/c7b286ef-d078-435c-9894-10ef7a805bb6/2e1ef83f-5005-4918-b872-85d56bfedbe4/original.pdf]

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. CUSTOMER SERVICE - A BASELINE * Recognizing Your Customers * Understanding Your Role in Customer Service 2. DEVELOPING A CUSTOMER SERVICE MIND-SET * Leveraging Your First Impression * Feeling Positively About Customers * Mastering Moods and Emotions 3. IDENTIFYING CUSTOMER NEEDS * Understanding the Customer\'s Situation * Avoiding Assumption and Prejudgment * Meeting Basic Needs * Seeking to Exceeding Expectations * Building Repeat Relationships 4. CONNECTING WITH THE CUSTOMER * Achieving Authenticity through Body Language * Responding Effectively to Problems * Mastering Online Etiquette * Seeking Customer Feedback 5. DEALING WITH DIFFICULT SITUATIONS * Effectively Addressing Complaints * De-escalating Anger * Establishing Common Ground * Remaining Calm, Respectful and Objective 6. EFFECTIVELY ADDRESSING COMPLAINTS * Creating a Memorable Customer Experience ADDITIONAL COURSE DETAILS: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.

Happiness Club - come along to meet likeminded people, ask questions and share your experiences. -------------------------------------------------------------------------------- Happiness Club is a monthly event, held at The Coffee Cellhttps://www.cultcafe.co.uk/, where you can come along to meet likeminded people. Bring your questions about my online course, free guide to unlimited self-esteem, blog posts, videos or anything else related to Happiness. Share your aha moments and experiences. Contact me in advance with your questions or bring them along on the day. Agenda includes: * Introductions and I AM affirmations. *Appreciating ourselves. *Questions/coaching around my self-esteem course, Happiness Club blog posts or any other questions related to Happiness. And/or pull an Angel card. *Share experiences or aha moments based on something we've learned from the self-esteem course, Happiness Club blog posts or any other personal development material. Payment by donation. Minimum donation £1. Suggested donation £5 - £15 . Please buy a coffee to support the venue. NB. If you have signed up for one of my online courses you can attend twice for free.

Join our free webinar to learn how to optimize the generic settings on any smartphone for creating high-quality videos. Perfect for small business owners and entrepreneurs looking to boost their online presence with professional video content.

A New Generation of Hybrid Wireless Fire Detection Ekho is a wireless based family of products which can be fully integrated into Hochiki’s renowned ESP intelligent hardwired system. At the core of the system is the wireless Translator module. It is hard-wired to the fire alarm control panel loop and communicates continuously with the wireless devices. Wireless Expander modules are used to extend the radio mesh network, increasing the reach and capacity of the overall system. Ekho is the next generation of hybrid wireless fire detection from Hochiki and supersedes the FIREwave system. ------- What is covered in the course? Theory- system architecture, Product range, advantages & Limitations, General Wireless info, Wireless surveying, Practical- How to add devices using the Translator, How to add devices using the Configurator software, How to programme devices.

The “ISO 9001:2015 Lead Auditor” course provides comprehensive training in the ISO 9001:2015 standard and all its requirements from the auditor’s point of view, as well as basic skills necessary to complete an internal audit. It’s a practical-oriented training that should be considered “a must” for every ISO 9001 auditor. This intensive course is specifically designed to train corporate staff to serve as internal ISO 9001 auditors (as required by ISO 9001:2015 ). The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 9001:2015 requirements to perform a complete ISO 9001 audit.