Name: Reception Manager - Front Desk Management and Customer Service
Price: 12 GBP
Availability: InStock

<h4>Office and Reception Management Certification</h4>
 
 It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office &amp; Reception Management Certificate course is designed to provide an employee with those exact skills. 
 
 Demonstrating organisational competence in this field opens doors to advancing an employee's career in the business.
 
 This programme consists of 18 modules, designed to provide an insight into what is expected from a person working in an office environment. 
 
 The industry-approved certificate provides the employee with confidence-building skills, to enable them to move up in their career.
 
 <h4>What's Covered in the Course?</h4>
 
 The 18 modules cover both office management and interpersonal problem-solving skills, as well as providing insight into the way in which the employee tends to react in these situations. 
 
 The office receptionist performs a vital role as the 'face of the business', creating a first impression that influences visitors' perceptions of the organisation's culture.
 
 Communication skills, teamwork and office administrative systems, basic financial management - managing petty cash and office supplies - are also included, as well as the planning and scheduling of meetings, minute-taking and report-writing.
 As the person in this position usually deals with colleagues at all levels of the organisation, it is important that they understand managerial issues and responsibilities.
 
 Performance management and appraisals, staff promotions, recruitment and selection and compliance with equal opportunities and diversity in the workplace legislation are all covered, together with the importance of good health and safety practices.
 
 The use - and abuse - of social media and its role in the office environment brings the learner up-to-date with the current thinking in this field.
 
 The team member will learn:
 
 <ul>
 <li>How to handle staff and understand their performance;</li>
 
 <li>The legal side of various policies and health and safety;</li>
 
 <li>Communication;</li>
 
 <li>How to deal with customers and colleagues;</li>
 
 <li>Financial aspects: petty cash and office supplies;</li>
 
 <li>Office layouts;</li>
 
 <li>The art of delegation;</li>
 
 <li>Social media;</li>
 
 <li>How to handle meetings, including chairing them.</li>
 </ul>
 
 
 
 <h4>What are the Benefits of the Course?</h4>
 
 There are a number of clear benefits of completing this Office &amp; Reception Management certificate, including:
 
 <ul>
 <li>A professional front-line receptionist improves the image of your business;</li>
 
 <li>The ability to study at the employee's pace and in the comfort of their own home;</li>
 
 <li>Easy internet-based access to study material on any device;</li>
 
 <li>Short, sharp, structured organisation of learning materials;</li>
 
 <li>Industry-approved certification.</li>
 </ul>

OnlineCoursesLearning.com

Office and Reception Management

General Admission

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> 1 Hour</li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about hotel reception</li> <li>Understand the core competencies and principles of hotel reception</li> <li>Explore the various areas of hotel reception</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert hotel receptionist</li> </ul> </div> </div> <hr /> <div> <div> <div> <h3><strong>Hotel Reception Course </strong></h3> <p>Master the skills you need to propel your career forward in hotel reception. This course will equip you with the essential knowledge and skillset that will make you a confident hotel receptionist and take your career to the next level. This comprehensive hotel reception<b> </b>course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel reception course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This comprehensive course will teach you the theory of effective hotel reception practice and equip you with the essential skills, confidence and competence to assist you in the hotel reception industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hotel reception. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for hotel receptionist or for people who are aspiring to specialise in hotel reception.</p> <p>Enrol in this hotel reception course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.</p> </div> <div> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive hotel reception course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hotel reception can also take this course.</p> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h3><strong>Entry Requirements</strong></h3> <p>This hotel reception course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> </div> <div> <h3><strong>Assessment</strong></h3> <p>This hotel reception course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> </div> <div> <h3><strong>Advance Your Career</strong></h3> <p>This hotel reception course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div> </div><div> <div> <h2> Recognised Accreditation </h2> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p>  <p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p>  </div> <div> <div> <div> <h3>What is CPD?</h3> <p>Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.</p> <h4>Benefits of CPD</h4> <ul> <li>Improve your employment prospects </li> <li>Boost your job satisfaction </li> <li>Promotes career advancement </li> <li>Enhances your CV </li> <li>Provides you with a competitive edge in the job market </li> <li>Demonstrate your dedication </li> <li>Showcases your professional capabilities</li> </ul> </div> </div> <div> <div>  <h3>What is IPHM? </h3> <p>The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. </p> <h4>Benefits of IPHM </h4> <ul> <li>It will help you establish a positive reputation in your chosen field </li> <li>You can join a network and community of successful therapists that are dedicated to providing excellent care to their client </li> <li>You can flaunt this accreditation in your CV </li> <li>It is a worldwide recognised accreditation </li> </ul> </div> </div> <div> <div>  <h3>What is Quality Licence Scheme?</h3> <p>This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p> <h4> Benefits of Quality License Scheme </h4> <ul> <li>Certificate is valuable</li> <li>Provides a competitive edge in your career</li> <li>It will make your CV stand out</li> </ul> </div> </div> </div> </div><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Module 01: Introduction</td> </tr> <tr> <td><i></i></td> <td> Introduction </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td colspan="4">Module 02: How to Converse with Customers?</td> </tr> <tr> <td><i></i></td> <td> How to Converse with Customers? </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">Module 03: Rules of Email Etiquette</td> </tr> <tr> <td><i></i></td> <td> Rules of Email Etiquette </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">Module 04: Rules of Grooming and Dress Code</td> </tr> <tr> <td><i></i></td> <td> Rules of Grooming and Dress Code </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">Module 05: Rules of Telephone Etiquette</td> </tr> <tr> <td><i></i></td> <td> Rules of Telephone Etiquette </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td colspan="4">Module 06: Relationship with Customers</td> </tr> <tr> <td><i></i></td> <td> Relationship with Customers </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td colspan="4">Module 07: Building Rapport with Customers</td> </tr> <tr> <td><i></i></td> <td> Building Rapport with Customers </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td colspan="4">Module 08: Roles and Responsibilities</td> </tr> <tr> <td><i></i></td> <td> Roles and Responsibilities </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td colspan="4">Module 09: What is Up Selling?</td> </tr> <tr> <td><i></i></td> <td> What is Up Selling? </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td colspan="4">Module 10: What is Cross Selling?</td> </tr> <tr> <td><i></i></td> <td> What is Cross Selling? </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td colspan="4">Module 11: Identify the Steps for Selling</td> </tr> <tr> <td><i></i></td> <td> Identify the Steps for Selling </td> <td> </td> <td><span><i></i> 00:11:00</span></td> </tr> <tr> <td colspan="4">Module 12: Factors Influencing Buying Decision</td> </tr> <tr> <td><i></i></td> <td> Factors Influencing Buying Decision </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td colspan="4">Module 13: Customer Buying Objections</td> </tr> <tr> <td><i></i></td> <td> Customer Buying Objections </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td colspan="4">Module 14: Assertive as Reception Assistant</td> </tr> <tr> <td><i></i></td> <td> Assertive as Reception Assistant </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">Module 15: Handling Customers Complaints</td> </tr> <tr> <td><i></i></td> <td> Handling Customers Complaints </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td colspan="4">Module 16: Tips for Success as a HR Assistant</td> </tr> <tr> <td><i></i></td> <td> Tips for Success as a HR Assistant </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">Assessment </td> </tr> <tr> <td><i></i></td> <td>Assessment - Hotel Reception Mastery</td> <td> </td> <td><span><i></i> 00:10:00</span></td> </tr> <tr> <td colspan="4">Certificate of Achievement</td> </tr> <tr> <td><i></i></td> <td> Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

Hotel Reception Course Online Training

London

Newcastle Upon Tyne

<h2 id="isPasted" style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">About this event</h2><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">Course Introduction</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Our interactive&nbsp;Healthcare Assistant&nbsp;Clinical Skills&nbsp;course covers the fundamental theoretical and practical principles associated with being a Healthcare Assistant (HCA). The course also covers all the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Care Certificate Standards.&nbsp;</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This course is perfect for those wanting to become HCAs in Primary care settings. You should have healthcare experience before joining this course, either working in medical reception or admin. if you are not sure then please email <a href="mailto:training@anniebarr.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">training@anniebarr.com</a>&nbsp;for further information.&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">HCAs are <em fr-original-style="" style="box-sizing: border-box;">vital</em> to the healthcare economy and a valuable part of any healthcare team. Therefore, highly specific and relevant quality training is of vital importance. Covering a range of clinical skills and topics such as long-term conditions, accountability, supervision and legal frameworks, our essential HCA training course is ideal for those that are either new to the role or looking to strengthen their practice.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Aims</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Explore and understand the role of the health care assistant</li><li fr-original-style="" style="box-sizing: border-box;">Understand the importance of safe clinical practice</li><li fr-original-style="" style="box-sizing: border-box;">Comprehensively cover the fundamental skills applicable to health care assistants</li></ul></ul><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">Course Content</h3><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Roles, responsibilities and accountability</li><li fr-original-style="" style="box-sizing: border-box;">Health screening, including risks</li><li fr-original-style="" style="box-sizing: border-box;">Health promotion and patient self-management</li><li fr-original-style="" style="box-sizing: border-box;">Respiratory system and care</li><li fr-original-style="" style="box-sizing: border-box;">Asthma</li><li fr-original-style="" style="box-sizing: border-box;">COPD</li><li fr-original-style="" style="box-sizing: border-box;">Dementia</li><li fr-original-style="" style="box-sizing: border-box;">Diabetes</li><li fr-original-style="" style="box-sizing: border-box;">Blood glucose monitoring</li><li fr-original-style="" style="box-sizing: border-box;">Coronary/Ischaemic Heart Disease</li><li fr-original-style="" style="box-sizing: border-box;">Cardiovascular Risk Assessment</li><li fr-original-style="" style="box-sizing: border-box;">Blood pressure monitoring</li><li fr-original-style="" style="box-sizing: border-box;">Pulse</li><li fr-original-style="" style="box-sizing: border-box;">Hypertension</li><li fr-original-style="" style="box-sizing: border-box;">Stroke</li><li fr-original-style="" style="box-sizing: border-box;">12 lead ECGs</li><li fr-original-style="" style="box-sizing: border-box;">The importance of temperature</li><li fr-original-style="" style="box-sizing: border-box;">Pulse oximetry</li><li fr-original-style="" style="box-sizing: border-box;">Urinalysis</li><li fr-original-style="" style="box-sizing: border-box;">Fluid balance</li><li fr-original-style="" style="box-sizing: border-box;">Accountability</li><li fr-original-style="" style="box-sizing: border-box;">Boundaries</li><li fr-original-style="" style="box-sizing: border-box;">Law</li><li fr-original-style="" style="box-sizing: border-box;">Competence</li><li fr-original-style="" style="box-sizing: border-box;">Supervision</li><li fr-original-style="" style="box-sizing: border-box;">Communication</li><li fr-original-style="" style="box-sizing: border-box;">Psychological care</li><li fr-original-style="" style="box-sizing: border-box;">Safeguarding</li><li fr-original-style="" style="box-sizing: border-box;">Documentation and record-keeping</li><li fr-original-style="" style="box-sizing: border-box;">Consultation styles-HEALTH COACHING</li></ul><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style=" color: rgb(30, 10, 60);">Who should attend / would be applicable?</h3></ul><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Medical Receptionists/Admin who are progressing to HCAs</li><li fr-original-style="" style="box-sizing: border-box;">HCAs</li><li fr-original-style="" style="box-sizing: border-box;">Support Workers</li><li fr-original-style="" style="box-sizing: border-box;">Personal Care Assistants</li><li fr-original-style="" style="box-sizing: border-box;">Care Staff</li><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This course is tailored for HCAs working in general practice, primary or secondary health care settings and nursing homes.</p></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">AB Health Group awards CPD points/certificate of attendance for each course. &nbsp;If you would prefer an accredited certificate by our accrediting body Aim Qualification we can organise this. &nbsp;The charge for the certificate including postage is &pound;30.00.</p></div>

About this event
Course Introduction
Our interactive Healthcare Assistant Clinical Skills course covers the fundamental theoretical and practical principles associated with being a Healthcare Assistant (HCA). The course also covers all the Care Certificate Standards. 
This course is perfect for those wanting to become HCAs in Primary care settings. You should have healthcare experience before joining this course, either working in medical reception or admin. if you are not sure then please email training@anniebarr.com for further information. 
HCAs are vital to the healthcare economy and a valuable part of any healthcare team. Therefore, highly specific and relevant quality training is of vital importance. Covering a range of clinical skills and topics such as long-term conditions, accountability, supervision and legal frameworks, our essential HCA training course is ideal for those that are either new to the role or looking to strengthen their practice.
Course Aims
Explore and understand the role of the health care assistant
Understand the importance of safe clinical practice
Comprehensively cover the fundamental skills applicable to health care assistants
Course Content
Roles, responsibilities and accountability
Health screening, including risks
Health promotion and patient self-management
Respiratory system and care
Asthma
COPD
Dementia
Diabetes
Blood glucose monitoring
Coronary/Ischaemic Heart Disease
Cardiovascular Risk Assessment
Blood pressure monitoring
Pulse
Hypertension
Stroke
12 lead ECGs
The importance of temperature
Pulse oximetry
Urinalysis
Fluid balance
Accountability
Boundaries
Law
Competence
Supervision
Communication
Psychological care
Safeguarding
Documentation and record-keeping
Consultation styles-HEALTH COACHING
Who should attend / would be applicable?
Medical Receptionists/Admin who are progressing to HCAs
HCAs
Support Workers
Personal Care Assistants
Care Staff


This course is tailored for HCAs working in general practice, primary or secondary health care settings and nursing homes.
AB Health Group awards CPD points/certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualification we can organise this. The charge for the certificate including postage is £30.00.

AB Health Group

Health & Wellbeing

Obesity & Diabetes

General Health

Medical Training

Professional Development

Asthma

Public Health

Adult Congenital Heart Disease

Clinical skills, HCAs, Nurses, Chronic disease 

Clinical Skills for Health Care Assistants Course (3 Days: 1-day Webinar & 2-days In Person)

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over <strong>30,000 receptionist positions advertised annually in the UK</strong>, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive <strong>Receptionist: Office Admin and Reception</strong> bundle is your gateway to mastering this vital role.</p><p>This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment.  Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator.  Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations.</p><p><strong>This Receptionist: Office Admin and Reception Bundle Contain 9</strong><strong> of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong> Course 01: </strong>Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</li><li><strong> Course 02: </strong>Customer Service Training</li><li><strong> Course 03:</strong> Minute Taking</li><li><strong> Course 04:</strong> Level 3: Public Speaking Diploma Course</li><li><strong> Course 05: </strong>Developing Interpersonal Skills Course</li><li><strong> Course 06: </strong>Meeting Management Diploma</li><li><strong> Course 07: </strong>Document Control and Workflow Management</li><li><strong> Course 08: </strong>Excel for Office Administrator</li><li><strong> Course 09: </strong>Team Management</li></ul><p>Don't wait, unlock your potential with our <strong>Receptionist: Office Admin and Reception</strong> bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day!</p><p><strong>Learning Outcomes of Receptionist: Office Admin and Reception</strong></p><ul><li>Develop exceptional customer service skills for enhanced client interaction.</li><li>Acquire proficiency in minute taking for effective meeting documentation.</li><li>Enhance public speaking abilities for confident and impactful communication.</li><li>Learn to cultivate interpersonal skills for better team and client relationships.</li><li>Gain expertise in managing meetings and controlling office documents efficiently.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Receptionist: Office Admin and Reception</li><li>Get a <strong>free student ID card</strong> with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery)</li><li>The Receptionist: Office Admin and Reception is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Receptionist: Office Admin and Reception course materials</li><li>The Receptionist: Office Admin and Reception comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</strong></p><ul><li>Module 01: Introduction To Reception And Receptionist</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Representing Your Boss And Company</li><li>Module 04: Mail Services And Shipping</li><li>Module 05: Travel Arrangements</li><li>Module 06: Organising Meeting And Conferences</li><li>Module 07: Time Management</li><li>Module 08: Record Keeping And Filing Systems</li><li>Module 09: Business Writing Skills</li><li>Module 10 :Organisational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning And Scheduling</li><li>Module 14: Invoicing/Petty Cash</li><li>Module 15: Business Environment</li><li>Module 16: Advanced MS Excel</li></ul><p><strong> Course 02: Customer Service Training</strong></p><ul><li>Module 01: Introduction To Customer Service</li><li>Module 02: Characteristics Of Good Customer Service</li><li>Module 03: Customer Relationship Management</li><li>Module 04: Communicate With Customers</li><li>Module 05: Handling Customer Complaints</li><li>Module 06: Problem Solving Over Phone</li><li>Module 07: Improving Customer Service</li></ul><p><strong> Course 03: Minute Taking</strong></p><ul><li>Module 01: Introduction To Minute Writing</li><li>Module 02: Preparation For Minute Taking</li><li>Module 03: The Meeting Structure</li><li>Module 04: Minute Meeting, Decision And Action</li><li>Module 05: Roles And Responsibility Of Minute Taker</li><li>Module 06: Tips For Minute Taking</li><li>Module 07: Technology In Minute Taking</li><li>Module 08: Building Confidence</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 6 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*11 = £117)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
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                                        230 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for:</p><ul><li>Newcomers to office administration</li><li>Receptionists seeking career advancement</li><li>Individuals seeking to upskill</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including:</p><ul><li>Senior Receptionist</li><li>Office Manager</li><li>Team Leader</li><li>Customer Service Head</li><li>Public Relations Officer</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Receptionist: Office Admin and Reception - QLS Endorsed

<p><strong>48-Hour Knowledge Knockdown! Prices Reduced Like Never Before!</strong></p><p><strong>This </strong><strong>Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</strong><strong> course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) </strong><strong>to make your skill development &amp; career progression more accessible than ever!</strong></p><p>Are you looking to improve your current abilities or make a career move? If yes, our unique Office Admin and Reception Skills at QLS Level 7 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Office Admin and Reception Skills at QLS Level 7 course.</p><p>Due to Office Admin and Reception Skills at QLS Level 7's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Office Admin and Reception Skills at QLS Level 7 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career.</p><p>The Office Admin and Reception Skills at QLS Level 7 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Office Admin and Reception Skills at QLS Level 7 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Office Admin and Reception Skills at QLS Level 7 course.</p><p>This Office Admin and Reception Skills at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence!</p><p><strong>Why Prefer This Office Admin and Reception Skills at QLS Level 7 Course?</strong></p><ul><li>Opportunity to earn a certificate endorsed by <strong>the Quality Licence Scheme</strong> &amp; another accredited by <strong>CPDQS </strong>which is completely free.</li><li>Get a <strong>free student ID card!</strong> (£10 postal charge will be applicable for international delivery)</li><li>Innovative and engaging content.</li><li>Free assessments</li><li>24/7 tutor support.</li></ul> <p>Take a step toward a brighter future!</p><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of the Office Admin and Reception Skills at QLS Level 7 course:</p><ul><li>Module 01: Introduction to Reception and Receptionist</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Representing Your Boss and Company</li><li>Module 04: Mail Services and Shipping</li><li>Module 05: Travel Arrangements</li><li>Module 06: Organising Meeting and Conferences</li><li>Module 07: Time Management</li><li>Module 08: Record Keeping and Filing Systems</li><li>Module 09: Business Writing Skills</li><li>Module 10 :Organisational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning and Scheduling</li><li>Module 14: Invoicing/Petty Cash</li><li>Module 15: Business Environment</li><li>Module 16: Advanced MS Excel</li></ul><p><strong>Assessment Process</strong></p><p>After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the <strong>Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</strong> exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Office Admin and Reception Skills at QLS Level 7 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want!</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior background or expertise is required.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Office Admin and Reception Skills at QLS Level 7 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPDQS Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPDQS Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>

                        </div>

Level 7 Diploma in Office Admin and Reception Skills - QLS Endorsed

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Office Admin and Reception </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01:</strong> Office Admin &amp; Receptionist at QLS Level 7</li><li><strong>Course 02: </strong>Paralegal Diploma</li><li><strong>Course 03:</strong> Meeting Management Online - CPD Accredited</li><li><strong>Course 04:</strong> Minute Taking Administrator</li><li><strong>Course 05:</strong> Touch Typing Essentials</li><li><strong>Course 06:</strong> Microsoft Office 2016 Advanced</li><li><strong>Course 07:</strong> Information Management</li><li><strong>Course 08: </strong>Workplace Confidentiality</li><li><strong>Course 09:</strong> Basic Business Communication Skills</li><li><strong>Course 10: </strong>Organizing Paper Clutter</li><li><strong>Course 11: </strong>Time Management</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Office Admin and Reception</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Office Admin and Reception</strong>' today and Start Learning </p><p>This <strong>Office Admin and Reception </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Office Admin and Reception</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Office Admin and Reception </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> <p><strong>Note: </strong>This course is not applicable for any professional certification. However, You will have an edge to gather deep knowledge and information about this sector.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Office Admin and Reception course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Office Admin and Reception </strong>Course, you are to start your career or begin the next phase of your career in this field.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Office Admin &amp; Receptionist - Level 7 course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Imperial Academy

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Office Admin and Reception

<p>Get ready for an exceptional online learning experience with the <strong>Office Administration &amp; Reception</strong> bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations.</p><p>The Office Administration &amp; Reception is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the<strong> Office Administration </strong>package has something for everyone.</p><p>As part of the Office Administration &amp; Reception package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Office Administration bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth!</p><p><strong>This Bundle Comprises the Following CPD Accredited Courses:</strong></p><ol><li>Office Administration</li><li>Administrative Receptionist</li><li>UK Employment Law</li><li>Admin, Secretarial &amp; PA</li><li>Minute Taking Administrator</li></ol><p><strong>Learning Outcome:</strong></p><ul><li>Gain comprehensive insights into multiple fields.</li><li>Foster critical thinking and problem-solving skills across various disciplines.</li><li>Understand industry trends and best practices through the<strong> Office Administration</strong> Bundle.</li><li>Develop practical skills applicable to real-world situations.</li><li>Enhance personal and professional growth with the<strong> Office Administration </strong>Bundle<strong>.</strong></li><li>Build a strong knowledge base in your chosen course via the <strong>Office Administration </strong>Bundle.</li><li>Benefit from the flexibility and convenience of online learning.</li><li>With the <strong>Office Administration</strong> package, validate your learning with a CPD certificate.</li></ul><p>Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p>Embrace the future of learning with the Office Administration &amp; Reception, a rich anthology of 15 diverse courses. Each course in the <strong>Office Administration</strong> bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisOffice Administration &amp; Reception bundle will take you on a unique and enriching educational journey.</p><p>The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Office Administration &amp; Reception bundle offers you the flexibility and convenience to learn at your own pace. Make the Office Administration package your trusted companion in your lifelong learning journey.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        50 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The <strong>Office Administration &amp; Reception</strong> bundle is perfect for:</p><ul><li>Lifelong learners looking to expand their knowledge and skills.</li><li>Professionals seeking to enhance their career with CPD certification.</li><li>Individuals wanting to explore new fields and disciplines.</li><li>Anyone who values flexible, self-paced learning from the comfort of home.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Unleash your potential with the <strong>Office Administration &amp; Reception </strong>bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the <strong>Office Administration &amp; Reception </strong>bundle package.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get a complimentary Hard Copy Certificate.</p></div>

                        </div>

NextGen Learning

Office Skills & Productivity

Office Skills

Professional Skills Course (PSC)

Office Administration

Diploma in Professional Studies (DPS)

Continuous Professional Development (CPD)

Office Administration & Reception

Gathering Skills Certification <br /><br />The Receptionist assumes an essential part in making a positive initial feeling in any association. Great individual prepping and solid relational abilities are two credits, however this job normally consolidates various office capacities, requiring information, abilities and preparing. Performed ably, the job frequently prompts acknowledgment and advancement to places of more prominent duty. Involving 17 simple to-follow modules, the Reception Skills Certification course is intended to cover each part of being a secretary, including the assignments that an assistant should achieve, managing individuals, the business climate and the significance of prevalent verbal and composed relational abilities. <br /><br />What's Covered in the Course? <br /><br />The modules start by recognizing the various sorts of secretary and how their jobs vary. Colleagues will invest energy finding out about relational abilities, with specific accentuation on the craft of chatting on the phone and how to leave messages. Proficient and viable correspondence is a critical expertise for the assistant. The equipped assistant will figure out how to utilize a data set, as the extra room for the data that they need to monitor, just as how to make appointments and reservations (travel, inn, eatery, meeting, and so forth), which normally frames a vital piece of the work. Great hierarchical and authoritative abilities are significant viewpoints, just like the occasionally ignored lawful obligations of the job - from classification of data to wellbeing and security issues. The secretary will figure out how to run the banquet room in an expert way and how to assist their own profession with creating, from assistant to the more capable managerial positions. The course finishes with modules on collaboration - the secretary can't perform adequately, without the help of others - and the job of innovation, in giving them the instruments that they need, to manage their work. The colleague will learn: <br /><br />The critical jobs of a secretary; <br /><br />Step by step instructions to run the banquet room; <br /><br />Step by step instructions to successfully convey; <br /><br />Step by step instructions to manage organization; <br /><br />Step by step instructions to be a cooperative person; <br /><br />Step by step instructions to utilize innovation for their potential benefit; <br /><br />Step by step instructions to deal with data sets; <br /><br />Step by step instructions to make appointments and reservations; <br /><br />Authoritative abilities. <br /><br />What are the Benefits of the Course? <br /><br />An equipped and expert forefront presence; <br /><br />Simple to-follow modules, beginning to end; <br /><br />The capacity to work through the modules at the student's own speed and in the solace of their home; <br /><br />An industry-perceived testament, with full online help during the course.

Reception Skills

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Ever feel like there's a secret handshake you need to know to break into the world of administration? We've all been there. But the truth is, with the right skills and training, you can be that friendly face greeting clients and the organised whiz behind the scenes any office needs. According to the UK's Office for National Statistics, the employment of receptionists is projected to grow by <strong>8% from 2020 to 2030</strong>, significantly faster than the average for all occupations. This Receptionist program equips you with the essential knowledge and practical skills to excel in today's demanding workplace.</p><p>Our comprehensive bundle equips you with the skills to excel as a receptionist and office administrator. Master communication, phone etiquette, and visitor management. Learn administrative tasks, UK employment law, customer service, minute-taking, and Microsoft Office. Become a highly sought-after professional!</p><p>With a single payment, you will gain access to the Receptionist: Office Admin and Reception Training course, including 5<strong> premium courses</strong>, and <strong>5 PDF certificates</strong> for <strong>Absolutely Free.</strong></p><p><strong>This Receptionist: Office Admin and Reception Training Bundle Contains </strong><strong>05 </strong><strong>of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong> Course 01: </strong>Diploma in Receptionist Skills at QLS Level 5</li><li><strong> Course 02: </strong>Administrative Receptionist</li><li><strong> Course 03: </strong>UK Employment Law</li><li><strong> Course 04: </strong>Customer Service Training &amp; Minute-Taking Administrator</li><li><strong> Course 05: </strong>Complete Microsoft Office</li></ul><p>Enrolling in this bundle could be the key to unlocking a rewarding career path. Think receptionist, office administrator, personal assistant - the options are endless! So, what are you waiting for? Sign up today and watch your office skills take flight!</p><p><strong>Learning Outcomes of Receptionist: Office Admin and Reception</strong></p><ul><li>Master professional communication for clear and impactful interactions.</li><li>Develop exceptional telephone etiquette for a positive first impression.</li><li>Gain a strong understanding of UK employment law and best practices.</li><li>Enhance customer service skills to build strong client relationships.</li><li>Learn effective minute-taking techniques for accurate meeting records.</li><li>Achieve proficiency in Microsoft Office applications for efficient workflow.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Receptionist: Office Admin and Reception</li><li>Get a <strong>free student ID card</strong> with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery)</li><li>The Receptionist: Office Admin and Reception is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Receptionist: Office Admin and Reception course materials</li><li>The Receptionist: Office Admin and Reception comes with <strong>24/7 tutor support</strong></li></ul> <p><strong> Course 01: Diploma in Receptionist Skills at QLS Level 5</strong></p><ul><li>Introduction to Reception and Receptionist</li><li>Business Telephone Skills</li><li>Representing Your Boss and Company</li><li>Mail Services and Shipping</li><li>Travel Arrangements</li><li>Organising Meetings and Conferences</li><li>Time Management</li><li>Record Keeping and Filing Systems</li><li>Business Writing Skills</li><li>Organisational Skills</li><li>Communication Skills</li><li>Customer Service</li><li>Effective Planning and Scheduling</li><li>Invoicing/Petty Cash</li><li>Business Environment</li></ul><p><strong> Course 02: Administrative Receptionist</strong></p><ul><li>Module 01: Introduction To Reception And Receptionist</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Representing Your Boss And Company</li><li>Module 04: Mail Services And Shipping</li><li>Module 05: Travel Arrangements</li><li>Module 06: Organising Meeting And Conferences</li><li>Module 07: Time Management</li><li>Module 08: Record Keeping And Filing Systems</li><li>Module 09: Business Writing Skills</li><li>Module 10 :Organisational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning And Scheduling</li><li>Module 14: Invoicing/Petty Cash</li><li>Module 15: Business Environment</li><li>Module 16: Advanced MS Excel</li></ul><p><strong> Course 03: UK Employment Law</strong></p><ul><li>Module 01: Basic Of Employment Law</li><li>Module 02: Legal Recruitment Process</li><li>Module 03: Employment Contracts</li><li>Module 04: Employee Handbook</li><li>Module 05: Disciplinary Procedure</li><li>Module 06: National Minimum Wage &amp; National Living Wage</li><li>Module 07: Parental Right, Sick Pay &amp; Pension Scheme</li><li>Module 08: Discrimination In The Workplace</li><li>Module 09: Health &amp; Safety At Work</li><li>Module 10: Dismissal, Grievances And Employment Tribunals</li><li>Module 11: Workplace Monitoring &amp; Data Protection</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 2 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*5 = £65)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Newcomers to office administration</li><li>Career changers</li><li>Individuals seeking upskilling</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Receptionist: Office Admin and Reception bundle will allow you to kickstart or take your career to the next stage in the related sector.</p><ul><li>Office Administrator</li><li>Receptionist Manager</li><li>Executive Assistant</li><li>Customer Service Representative</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Receptionist: Office Admin and Reception Training - CPD Certified

<p>Are you looking to enhance your Reception Manager skills? If yes, then you have come to the right place. Our comprehensive course on Reception Manager will assist you in producing the best possible outcome by mastering the Reception Manager skills.</p><p>The Reception Manager course is for those who want to be successful. In the Reception Manager course, you will learn the essential knowledge needed to become well versed in Reception Manager.</p><p>Our Reception Manager course starts with the basics of Reception Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Reception Manager course is intuitive and easy to understand.</p><p><strong>Why would you choose the Reception Manager course from Compliance Central:</strong></p><ul><li>Lifetime access to Reception Manager course materials</li><li>Full tutor support is available from Monday to Friday with the Reception Manager course</li><li>Learn Reception Manager skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of Reception Manager course</li><li>Accessible, informative Reception Manager learning modules designed by experts</li><li>Get 24/7 help or advice from our email and live chat teams with the Reception Manager</li><li>Study Reception Manager in your own time through your computer, tablet or mobile device.</li><li>A 100% learning satisfaction guarantee with your Reception Manager Course</li></ul><p><strong> Reception Manager </strong></p><p><strong>Curriculum Breakdown of the Reception Manager Course</strong></p><p><strong>Course Outline:</strong></p><ul><li>Module 01: Introduction to Reception and Receptionist</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Representing Your Boss and Company</li><li>Module 04: Mail Services and Shipping</li><li>Module 05: Travel Arrangements</li><li>Module 06: Organising Meeting and Conferences</li><li>Module 07: Time Management</li><li>Module 08: Record Keeping and Filing Systems</li><li>Module 09: Business Writing Skills</li><li>Module 10: Organisational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning and Scheduling</li><li>Module 14: Invoicing/Petty Cash</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
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                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Reception Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Reception Manager. It is also great for professionals who are already working in Reception Manager and want to get promoted at work.</p>
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        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Reception Manager course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Hotel Front Desk Manager: £25,000 to £40,000 per year</li><li>Customer Service Manager: £30,000 to £50,000 per year</li><li>Event Coordinator: £22,000 to £35,000 per year</li><li>Guest Relations Manager: £28,000 to £45,000 per year</li><li>Office Manager: £25,000 to £40,000 per year</li><li>Concierge Manager: £28,000 to £45,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><p>Inside the UK: Free</p><p>Outside of the UK: £9.99 each</p></div>

                        </div>

Compliance Central

Reception Manager - Front Desk Management and Customer Service

<h1>Introduction:<br />
</h1>
<p>The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers. This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation.</p>
<p> </p>
<h1>What You Will Learn:</h1>
<ul>
<li>How a well-designed reception area ensures your customers always have a positive first impression</li>
<li>The kind of atmosphere you should try to create throughout your reception area</li>
<li>How to promote productivity within your organisation</li>
<li>The specific points you need to consider when designing a reception area</li>
<li>Why you should focus on hiring a well-trained receptionist</li>
</ul>
<h1>Benefits of Taking This Course</h1>
<ul>
<li>Get a step-by-step guide on creating a well-designed reception space</li>
<li>Learn how to properly furnish your reception area</li>
<li>If you work in office administration, learn how you can use your workspace to improve the overall working environment</li>
<li>If you work in management, learn tips and tricks you can use to develop a better reception area</li>
<li>If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist</li>
</ul>

The Reception Workstation

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					<div><p><span>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Reception Manager</span><span> has been specially designed to help learners gain a good command of Reception Manager</span><span>, providing them with a solid foundation of knowledge to become a qualified professional.</span></p><p><span>Through this Reception Manager</span><span>, you will gain both practical and theoretical understanding of Reception Manager</span><span> that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </span></p></div>
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										<span>Get a deep understanding of the Reception Manager just in hours not years</span>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span> Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want </span>
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				<h2>Requirements</h2>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to any internet-enabled smart device.</span>
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				<h2>Why should I take this course?</h2>
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										<span>7+ hour of on-demand video lectures and downloadable resources.</span>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
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										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
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                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

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<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Introduction to Reception and Receptionist </strong></td>
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					<td>▶</td>
					<td>Introduction to Reception and Receptionist</td><td><span>🕐 00:27:00</span></td>
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					<td colspan="4"><strong>Module 2: Business Telephone Skills </strong></td>
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					<td>▶</td>
					<td>Business Telephone Skills</td><td><span>🕐 00:20:00</span></td>
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					<td colspan="4"><strong>Module 3: Representing Your Boss and Company </strong></td>
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					<td>Representing Your Boss and Company</td><td><span>🕐 00:35:00</span></td>
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					<td colspan="4"><strong>Module 4: Mail Services and Shipping </strong></td>
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					<td>Mail Services and Shipping</td><td><span>🕐 00:26:00</span></td>
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					<td colspan="4"><strong>Module 5: Travel Arrangements </strong></td>
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					<td>Travel Arrangements</td><td><span>🕐 00:25:00</span></td>
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					<td colspan="4"><strong>Module 6: Organising Meeting and Conferences </strong></td>
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					<td>Organising Meeting and Conferences</td><td><span>🕐 00:26:00</span></td>
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					<td colspan="4"><strong>Module 7: Time Management </strong></td>
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					<td>Time Management</td><td><span>🕐 00:36:00</span></td>
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					<td colspan="4"><strong>Module 8: Record Keeping and Filing Systems </strong></td>
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					<td>Record Keeping and Filing Systems</td><td><span>🕐 00:29:00</span></td>
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					<td colspan="4"><strong>Module 09: Organisational Skills  </strong></td>
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					<td>Organisational Skills</td><td><span>🕐 00:26:00</span></td>
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					<td colspan="4"><strong>Module 10: Communication Skills </strong></td>
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					<td>Communication Skills</td><td><span>🕐 00:26:00</span></td>
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					<td colspan="4"><strong>Module 11: Customer Service </strong></td>
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					<td>Customer Service</td><td><span>🕐 00:17:00</span></td>
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					<td colspan="4"><strong>Module 12:  Effective Planning and Scheduling </strong></td>
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					<td>Effective Planning and Scheduling</td><td><span>🕐 00:47:00</span></td>
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					<td colspan="4"><strong>Module 13: Invoicing/Petty Cash </strong></td>
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					<td>Invoicing/Petty Cash</td><td><span>🕐 00:28:00</span></td>
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					<td colspan="4"><strong>Module 14: Introduction to Office Administration</strong></td>
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					<td>Introduction to Office Administration</td><td><span>🕐 00:15:00</span></td>
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					<td colspan="4"><strong>Module 15: Skills of an Effective Administrator </strong></td>
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					<td>Skills of an Effective Administrator</td><td><span>🕐 00:16:00</span></td>
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Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Reception Manager

<p><strong> 4</strong><strong> in 1 Receptionist: Reception Bundle </strong><strong></strong></p><p>Improve your knowledge and enhance your skills to succeed with this Receptionist: Reception bundle. This Receptionist: Reception bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow.</p><p><strong>This Receptionist: Reception Bundle Contains 4</strong><strong> of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong></strong><strong> Course 01: </strong>Hotel Receptionist Course</li><li><strong></strong><strong> Course 02: </strong>Hotel Management with Hotel Receptionist and Hospitality Management</li><li><strong></strong><strong> Course 03: </strong>Professional Telephone Receptionist Course</li><li><strong></strong><strong> Course 04: </strong>Office Admin and Receptionist Skills</li></ul><p>All the courses under this Receptionist: Reception bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Receptionist: Reception bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want.</p><p>With this comprehensive Receptionist: Reception bundle, you can achieve your dreams and train for your ideal career. This Receptionist: Reception bundle covers essential aspects in order to progress in your chosen career.</p><p><strong>Why Prefer Us?</strong></p><ul><li>All-in-one package of 4 premium courses' <strong>Receptionist: Reception </strong>bundle</li><li>Earn a certificate accredited by</li><li><strong>Get a free student ID </strong>card<strong>! </strong>(£10 postal charge will be applicable for international delivery)</li><li>Globally Accepted Standard Lesson Planning</li><li>Free Assessments</li><li>24/7 Tutor Support.</li></ul> <p>Start your learning journey straightaway!</p><p><strong>****Course Curriculum****</strong></p><p><strong> Course 01: Hotel Receptionist Course</strong></p><ul><li>Module 1: Introduction to Reception and Receptionist</li><li>Module 02: An Overview of Hotel Industry</li><li>Module 03: The Process of Selection and Recruitment in Hospitality Industry</li><li>Module 04: Management of Front Office Operations</li><li>Module 05: Business Telephone Skills</li><li>Module 06: Mail Services and Shipping</li><li>Module 07: Travel Arrangements</li><li>Module 08: Time Management</li><li>Module 09: Record Keeping and Filing Systems</li><li>Module 10: Communication Skills</li><li>Module 11: Marketing in Travel and Tourism Business</li><li>Module 12: Customer Satisfaction</li><li>Module 13: E-Hospitality and Technology</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in this Bundle course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                        45 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Receptionist : Reception bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Receptionist : Reception bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited  Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited  Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><ul><li>Upon passing the Bundle, you need to order to receive a <strong>Hard Copy certificate</strong> for each of the courses inside this bundle as proof.</li><li>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</li></ul></div>

                        </div>

Receptionist : Reception - CPD Certified

<p><strong>48-Hour Knowledge Knockdown! Prices Reduced Like Never Before!</strong></p><p>Unlock the doors to success with our comprehensive Office Admin and Reception Skills course bundle. With 11 courses in one package, you'll gain the skills and knowledge needed to excel in various administrative roles. The first course in this bundle is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free upon completion, showcasing your achievement. The remaining 10 courses are relevant and CPD-QS accredited, ensuring you receive top-notch training.</p><p>Learn how to effectively manage meetings, take minutes, strategise for success, enhance your organisational skills, develop leadership qualities, master negotiation techniques, decipher body language, improve communication skills, and gain expertise in document control. Our courses cover a wide range of topics, providing you with a comprehensive understanding of office administration and reception skills.</p><p>With job demand for skilled administrators and receptionists on the rise, this course bundle equips you with the knowledge and skills that are highly sought after in today's job market. Whether you're a seasoned professional looking to upskill or a newcomer to the field, this course bundle is suitable for anyone looking to enhance their administrative capabilities.</p><p>Enrol today and unlock new career possibilities!</p><p><strong>This </strong><strong>Office Admin and Reception Skills</strong><strong> Bundle Package includes:</strong></p><ul><li><strong>Course 01:</strong>Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</li></ul><p><strong>10 Premium Additional CPD QS Accredited Courses -</strong></p><ul><li><strong>Course 01: </strong>Executive and Personal Assistant Training Course</li><li><strong>Course 02: </strong>Minute Taking</li><li><strong>Course 03: </strong>Diploma in Meeting Management</li><li><strong>Course 04: </strong>Strategic Planning Process</li><li><strong>Course 05: </strong>Organisational Skills Course for Administrator</li><li><strong>Course 06: </strong>Leadership Skills Course</li><li><strong>Course 07: </strong>Negotiation Skills Certificate</li><li><strong>Course 08: </strong>The Secrets of Body Language</li><li><strong>Course 09: </strong>Communication Skills Masterclass</li><li><strong>Course 10: </strong>Document Control</li></ul><p><strong>Why Prefer This </strong><strong>Office Admin and Reception Skills</strong><strong> Bundle?</strong></p><ul><li>You will receive a completely free certificate from the Quality Licence Scheme</li><li>Option to purchase 10 additional certificates accredited by CPD</li><li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li><li>Free assessments and immediate success results</li><li>24/7 Tutor Support</li></ul> <p><strong>After taking this </strong><strong>Office Admin and Reception Skills</strong><strong> bundle courses, you will be able to learn:</strong></p><p>Upon completing the Office Admin and Reception Skills course bundle, you will gain the following skills and knowledge:</p><ul><li>Effectively manage meetings and take minutes</li><li>Develop strategic planning processes</li><li>Enhance organisational skills for efficient administration</li><li>Demonstrate leadership qualities in a professional setting</li><li>Master negotiation techniques for successful outcomes</li><li>Understand the secrets of body language for effective communication</li><li>Improve communication skills in various contexts</li><li>Gain expertise in document control for efficient record-keeping</li></ul><p><strong>***Curriculum breakdown of Office Admin and Reception Skills</strong><strong>***</strong></p><ul><li>Module 01: Introduction to Reception and Receptionist</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Representing Your Boss and Company</li><li>Module 04: Mail Services and Shipping</li><li>Module 05: Travel Arrangements</li><li>Module 06: Organising Meeting and Conferences</li><li>Module 07: Time Management</li><li>Module 08: Record Keeping and Filing Systems</li><li>Module 09: Business Writing Skills</li><li>Module 10 :Organisational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning and Scheduling</li><li>Module 14: Invoicing/Petty Cash</li><li>Module 15: Business Environment</li><li>Module 16: Advanced MS Excel</li></ul><p><strong>How is the </strong><strong>Office Admin and Reception Skills</strong><strong>Bundle Assessment Process?</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        280 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course bundle is ideal for:</p><ul><li>Individuals seeking to start a career in office administration or reception</li><li>Current administrators or receptionists looking to upskill and enhance their capabilities</li><li>Professionals in related fields who want to broaden their skillset</li><li>Business owners or managers looking to provide training for their administrative staff</li><li>Anyone interested in gaining comprehensive knowledge of office admin and reception skills</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle will give you an edge in various professions, such as:</p><ul><li>Office Administrator</li><li>Receptionist</li><li>Executive Assistant</li><li>Personal Assistant</li><li>Meeting Coordinator</li><li>Document Controller</li><li>Communication Specialist</li></ul><p>According to the latest data, professionals in these roles earn competitive salaries in the UK, ranging from £20,000 to £40,000 or more, depending on experience and location.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the <strong>Quality Licence Scheme</strong>. This certificate will be delivered to your home, free of charge.</p><p>To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses:</p><ul><li>Level 1: £59</li><li>Level 2: £79</li><li>Level 3: £89</li><li>Level 4: £99</li><li>Level 5: £119</li><li>Level 6: £129</li><li>Level 7: £139</li></ul> </div>
        <h4>CPD QS Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
            <div> <p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally.</p> </div>
        <h4>CPD QS Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <p>International students are subject to a £10 delivery fee for their orders, based on their location.</p> </div>

                        </div>

Office Admin and Reception Skills Diploma

<p>Step into the world of front office operations with '<strong>The Reception Workstation</strong>,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth.</p>
<p>As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the critical role and responsibilities of a receptionist.</li>
<li>Develop key skills for effective communication and message handling.</li>
<li>Learn to manage the reception area efficiently.</li>
<li>Acquire proficiency in scheduling and appointment coordination.</li>
<li>Master administrative tasks and understand safety and security protocols.</li>
</ul>
<h3><b>Why choose <span>The Reception Workstation</span><span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is <span>The Reception Workstation</span><span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Aspiring receptionists and front desk personnel.</li>
<li>Administrative staff looking to enhance their skill set.</li>
<li>Customer service professionals in hospitality and corporate sectors.</li>
<li>Office managers overseeing front desk operations.</li>
<li>Anyone interested in a career in front office management.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Receptionist</strong> - £18,000 to £25,000</li>
<li><strong>Front Office Manager</strong> - £22,000 to £30,000</li>
<li><strong>Customer Service Representative</strong> - £19,000 to £27,000</li>
<li><strong>Administrative Assistant</strong> - £20,000 to £26,000</li>
<li><strong>Office Coordinator</strong> - £21,000 to £28,000</li>
<li><strong>Guest Experience Manager</strong> - £23,000 to £32,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>The Reception Workstation</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>The Reception Workstation</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to the Reception Role</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the Reception Role</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Essential Reception Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Essential Reception Skills</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Understanding the Reception Workstation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding the Reception Workstation</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Handling Phone Calls and Messages</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Phone Calls and Messages</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Scheduling and Appointments</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Scheduling and Appointments</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Administrative Tasks and Document Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Administrative Tasks and Document Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Safety and Security Protocols</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Safety and Security Protocols</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Enhancing Guest Experience</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Enhancing Guest Experience</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - The Reception Workstation</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - The Reception Workstation</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Medical Receptionist

Receptionist

Trainers Course

Hotel Receptionist

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!</strong></p><p>Are you looking to enhance your reception skills and office admin expertise? Look no further! Our comprehensive course bundle offers you the opportunity to acquire essential skills that will make you a valuable asset in any professional setting. With a mix of QLS-endorsed and CPD-accredited courses, you'll gain knowledge and expertise that are highly sought after in today's job market.</p><p>The first course in this bundle is QLS-endorsed, and upon completion, you'll receive a QLS hardcopy certificate for free. This certificate holds significant value and can be a valuable addition to your resume, demonstrating your commitment to professional development. The remaining ten courses are also relevant and CPD-QS accredited, ensuring that you receive high-quality training throughout the bundle.</p><p>Learn how to excel in various aspects of reception skills and office admin, including executive and personal assistant training, effective minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. These skills are essential in today's dynamic business environment and will equip you with the knowledge and tools needed to excel in your career.</p><p>With a strong focus on real life application, you'll gain the confidence and competence to handle real-world situations. We will guide you through each course, providing valuable insights and pro tips that you can implement immediately in your workplace. This bundle is designed to be accessible to learners at all levels of experience, whether you're just starting your career or looking to upskill.</p><p><strong>This Reception Skills and Office Admin </strong><strong>Bundle Package includes:</strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</li></ul><p><strong>10 Premium Additional CPD QS Accredited Courses -</strong></p><ul><li><strong>Course 01:</strong> Executive and Personal Assistant Training Course</li><li><strong>Course 02: </strong>Effective Minute Taking Training</li><li><strong>Course 03:</strong> Diploma in Meeting Management</li><li><strong>Course 04: </strong>Workplace Professionalism</li><li><strong>Course 05:</strong> Customer Service Diploma - CPD Accredited</li><li><strong>Course 06: </strong>The Secrets of Body Language</li><li><strong>Course 07:</strong> Confidence Building &amp; Assertiveness</li><li><strong>Course 08:</strong> Cross-Cultural Awareness Training</li><li><strong>Course 09: </strong>Communication Skills Masterclass</li><li><strong>Course 10: T</strong>ime Management</li></ul><p><strong>Why Prefer This Reception Skills and Office Admin </strong><strong>Bundle?</strong></p><ul><li>You will receive a completely free certificate from the Quality Licence Scheme</li><li>Option to purchase 10 additional certificates accredited by CPD</li><li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li><li>Free assessments and immediate success results</li><li>24/7 Tutor Support</li></ul> <p><strong>After taking this Reception Skills and Office Admin </strong><strong>bundle courses, you will be able to learn:</strong></p><ul><li>Upon completing this course bundle, you will be able to:</li><li>Excel in various aspects of reception skills and office admin, including executive and personal assistant duties, minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management.</li><li>Apply techniques to handle real-world situations in a professional setting.</li><li>Demonstrate a high level of competence and confidence in your reception and office admin skills.</li><li>Use effective communication and assertiveness techniques to manage difficult situations and conflicts.</li><li>Understand the importance of body language and cross-cultural awareness in professional settings.</li><li>Enhance your professional image and reputation through workplace professionalism.</li><li>Utilise time management strategies to increase productivity and efficiency.</li></ul><p><strong>***Curriculum breakdown of Office Admin and Reception Skills</strong><strong>***</strong></p><ul><li><strong>Module 01: </strong>Introduction to Reception and Receptionist</li><li><strong>Module 02: </strong>Business Telephone Skills</li><li><strong>Module 03: </strong>Representing Your Boss and Company</li><li><strong>Module 04: </strong>Mail Services and Shipping</li><li><strong>Module 05: </strong>Travel Arrangements</li><li><strong>Module 06: </strong>Organising Meeting and Conferences</li><li><strong>Module 07: </strong>Time Management</li><li><strong>Module 08: </strong>Record Keeping and Filing Systems</li><li><strong>Module 09: </strong>Business Writing Skills</li><li><strong>Module 10: </strong>Organisational Skills</li><li><strong>Module 11: </strong>Communication Skills</li><li><strong>Module 12:</strong> Customer Service</li><li><strong>Module 13: </strong>Effective Planning and Scheduling</li><li><strong>Module 14:</strong> Invoicing/Petty Cash</li><li><strong>Module 15:</strong> Business Environment</li><li><strong>Module 16:</strong> Advanced MS Excel</li></ul><p><strong>How is the </strong><strong>[Reed_Title</strong><strong>] </strong><strong>Bundle Assessment Process?</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        280 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course bundle is ideal for:</p><ul><li>Individuals looking to enter or advance in the field of reception skills and office admin.</li><li>Professionals seeking to upskill and enhance their abilities in reception and admin roles.</li><li>Individuals looking to excel in customer service roles.</li><li>Those interested in improving their communication, assertiveness, and time management skills in a professional setting.</li><li>Anyone looking to enhance their cross-cultural awareness and body language skills.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle will give you an edge in various professions, such as:</p><ul><li>Receptionist</li><li>Office Administrator</li><li>Executive Assistant</li><li>Personal Assistant</li><li>Customer Service Representative</li><li>Meeting Coordinator</li><li>Communications Specialist</li></ul><p>With salaries in the UK ranging from £20,000 to £40,000 per year on average, these roles offer lucrative career opportunities for skilled professionals.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Advanced Diploma in Office Admin and Reception Skills at QLS Level 7</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>

                        </div>

Reception Skills and Office Admin - CPD Certified

<h3><b>Overview</b></h3><p><span>With the ever-increasing demand for Receptionist in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Receptionist may be.</span></p><p> </p><p><span>Learning about Receptionist or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Receptionist. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Receptionist is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</span></p><p> </p><p><span>The self-paced online learning methodology by Compete High in this Receptionist : Reception Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</span></p><p> </p><p><span>Instead of searching for hours, enrol right away on this Receptionist : Reception Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</span></p><p> </p><h3><b>Who is this course for?</b></h3><p><span>While we refrain from discouraging anyone wanting to do this Receptionist : Reception Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</span></p><ol><li><span>Anyone looking for the basics of Receptionist,</span></li><li><span>Jobseekers in the relevant domains,</span></li><li><span>Anyone with a ground knowledge/intermediate expertise in Receptionist,</span></li><li><span>Anyone looking for a certificate of completion on doing an online training on this topic,</span></li><li><span>Students of Receptionist, or anyone with an academic knowledge gap to bridge,</span></li><li><span>Anyone with a general interest/curiosity</span></li></ol><p> </p><h3><b>Career Path</b></h3><p><span>This Receptionist : Reception Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. </span></p><p> </p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Basics of Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Basics of Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Overview for the Administrative Assistant</h4><div><div><ul><li><div>
<span></span><h5>
Overview for the Administrative Assistant</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Know About your HR Manager</h4><div><div><ul><li><div>
<span></span><h5>
Know About your HR Manager</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Daily Routine</h4><div><div><ul><li><div>
<span></span><h5>
Daily Routine</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Telephone Usage</h4><div><div><ul><li><div>
<span></span><h5>
Telephone Usage</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 Meetings</h4><div><div><ul><li><div>
<span></span><h5>
Meetings</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 Keeping Accurate Records</h4><div><div><ul><li><div>
<span></span><h5>
Keeping Accurate Records</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 Office Equipment</h4><div><div><ul><li><div>
<span></span><h5>
Office Equipment</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Receptionist : Reception Training

<p><em><strong>Receptionist: Office Admin and Reception </strong></em></p><p>No matter the type or the size of <strong>an organisation</strong>, every office needs a <strong>receptionist </strong>and someone to take care of the <strong>administrative tasks</strong>. Therefore, if you can train yourself in <strong>administrative and receptionist work</strong>, you will have a lot of <strong> job opportunities </strong>knocking at your door. The <strong>Office Admin and Receptionist </strong>bundle will provide you with quality training. It will equip you with the essential skills and confidence to carry out the <strong>responsibilities</strong>.</p><p>The <strong>Office Admin and Receptionist</strong> Course will help you acquire the essential skills to become a proficient receptionist or an office admin. In this bundle, you will learn how to <strong>represent your company</strong> in the best possible manner. The easy-to-follow modules will help you in developing your <strong>telephone skills</strong>. Furthermore, you will become competent in <strong> record keeping</strong> and <strong>filing</strong>. In addition, this valuable bundle will teach you <strong>organisation skills</strong>, <strong>communication skills</strong>, <strong> time management skills</strong>, and more. Most importantly, this bundle will provide you with quality training in <strong>MS Excel</strong>.</p><p>Along with this <strong>Receptionist: Office Admin and Reception Training course</strong>, you will get <strong>10</strong> additional premium courses,</p><ul><li><strong>Course 01:</strong> Office Admin and Reception</li><li><strong>Course 02:</strong> Conflict Management</li><li><strong>Course 03: </strong>Minute Taking Essentials Level 2</li><li><strong>Course 04: </strong>Document Control</li><li><strong>Course 05: </strong>Effective Communication Skills</li><li><strong>Course 06: </strong>GDPR</li><li><strong>Course 07: </strong>MS Word Diploma</li><li><strong>Course 08: </strong>Facilities Management Level 3</li><li><strong>Course 09:</strong> IT Support Technician Training</li><li><strong>Course 10:</strong> Leadership &amp; Management Diploma</li><li><strong>Course 11:</strong> Workplace Health and Safety Diploma</li><li><strong>Course 12:</strong> Time Management</li></ul><p>Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online <strong>Receptionist: </strong><strong>Office Admin and Reception </strong>is perfect!</p><p>The <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> from any place in your own time without travelling for classes.</p><p>SO enrol now in this Receptionist: Office Admin and Reception bundle to advance your career!</p><p><strong>Receptionist: Office Admin and Reception </strong></p><p>You'll discover how to master the Receptionist skill while exploring relevant and essential topics.</p><p><strong>Course Curriculum of Receptionist: Office Admin and Reception Bundle</strong></p><p><strong>Course 01: Office Admin and Reception</strong></p><ul><li>Business Telephone Skills</li><li>Representing Your Boss and Company</li><li>Mail Services and Shipping</li><li>Travel Arrangements</li><li>Organizing Meetings and Conferences</li><li>Time Management</li><li>Record Keeping and Filing Systems</li><li>Business Writing Skills</li><li>Organizational Skills</li><li>Communication Skills</li><li>Customer Service</li><li>Effective Planning and Scheduling</li><li>Invoicing/Petty Cash</li><li>Business Environment</li><li>Advanced MS Excel</li></ul><p><strong>How will I get my Receptionist: Office Admin and Reception Certificate?</strong></p><p>After successfully completing the <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Receptionist: Office Admin and Reception bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Receptionist: Office Admin and Reception </strong></p><p>This Receptionist : Office Admin and Reception bundle has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Receptionist: Office Admin and Reception expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Office Admin and Reception</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Certificate of completion is included in course price</p> </div>

                        </div>

Apex Learning

Receptionist : Office Admin and Reception Training

<p>A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This <strong>Office Admin and Reception Skills </strong>will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Office Admin and Reception Skills </strong>will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, learner will be able to:</p><ul><li>Understand the fundamentals of the National Health Service.</li><li>Understand the roles and responsibilities of a medical secretary.</li><li>Know how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics and Medicine.</li><li>Gain a thorough understanding of the effective filing system in medical offices.</li><li>Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks and supplies.</li><li>Gain in-depth knowledge of Medical Terminology and Clinical Aspects.</li><li>Know the importance of health and safety in the healthcare sector.</li><li>Have a solid understanding of Complementary Medicine</li></ul><p><strong>Why Choose Diploma in Medical Receptionist and Secretary from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Receptionist : Office Admin and Reception Skills developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Receptionist : Office Admin and Reception Skills Course.</li></ul><p><strong>**Courses are included in this Receptionist : Office Admin and Reception Skills Bundle Course</strong></p><ol><li><strong>Course 01: </strong>Receptionist : Office Admin and Reception Skills</li><li><strong>Course 02: </strong>Communication Skills Course<strong><br /></strong></li><li><strong>Course 03:</strong> Level 4 Time Management Course</li><li><strong>Course 04: </strong>Level 5 Negotiation Skills Course</li><li><strong>Course 05: </strong>Level 5 Report Writing Course</li><li><strong>Course 06: </strong>Level 4 Copy Writing Course</li><li><strong>Course 07: </strong>Level 2 Customer Service</li><li><strong>Course 08: </strong>Level 1 Certificate in Well-being</li><li><strong>Course 09: </strong>Mental Health Support Worker</li><li><strong>Course 10: </strong>Level 3 Diploma in Healthcare Support</li></ol><p><em><strong>***Others Included of Receptionist : Office Admin and Reception Skills Bundle Course</strong></em></p><ul><li><strong>Free 10</strong> PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Office Admin and Reception Skills:</p><p><strong>Module 1: The National Health Service</strong></p><ul><li>History</li><li>Structure of the NHS</li><li>The NHS Plan</li><li>Resource Allocation</li><li>Delivering Care</li><li>Mental Health Services</li><li>Public Health</li><li>The NHS, the Regions and Devolution</li></ul><p><strong>Module 2: Patient (Customer) Care</strong></p><ul><li>The Medical Receptionist</li><li>Putting Patient First</li><li>Complaints Within the Health Service</li><li>The Complaints Procedure</li><li>Patient and Public Involvement</li><li>Patient's Rights</li><li>Access to Health Care</li><li>Total Quality in Medical Practice</li><li>Customer Care: Involving Patients and the Public</li></ul><p><strong>Module 3: Communication</strong></p><ul><li>Report Writing</li><li>Electronic Mail &amp; Mobile Phones: Text Messages</li><li>Telephone Skills</li><li>People Skills - Face to Face</li><li>Meeting</li><li>Performance Review &amp; Counselling</li><li>The Practice Leaflet &amp; Hospital Information Leaflets</li><li>Networking</li></ul><p><strong>Module 4: Law, Ethics and Medicine</strong></p><ul><li>Medical Ethics and Etiquette</li><li>Doctor's Duties</li><li>Patient's Right</li><li>The Regulatory Bodies and Their Role</li><li>Legal Aspects</li><li>Certification</li><li>Health and Safety at Work</li></ul><p><strong>Module 5: Health &amp; Safety in a Clinical Environment</strong></p><ul><li>First Aid at Work</li><li>Hazardous Substances</li><li>The NHS National Patient Safety Agency (NPSA)</li><li>Hepatitis &amp; AIDS</li><li>Fire Precautions</li><li>Clinical Risk Management</li><li>Coping With Aggression &amp; Violence</li></ul><p><strong>Module 6: Practical Reception Skills in General Practice</strong></p><ul><li>Record Keeping and General Administration</li><li>Information Technology</li></ul><p><strong>Module 7: The Hospital Service</strong></p><ul><li>The Patient's Route Through the Hospital</li><li>Outpatient Appointments</li><li>Admissions from the Waiting List</li><li>Accident and Emergency Admissions</li><li>Home From Hospital Support</li><li>Day Cases and Ward Attendees</li><li>Hospital Team</li><li>Clinical Audit</li><li>Star Ratings</li><li>What is a Medical Record?</li><li>Cases Notes</li><li>Master Index</li><li>Filing Room or Records Library</li><li>Medical Records Procedure for Departments</li><li>Retention of Records</li><li>Destruction of Medical Records</li><li>The Role of the Secretary in the Hospital</li></ul><p><strong>Module 8: Private Medicine</strong></p><ul><li>Private Clinic or Hospital</li><li>The Secretary In Private Practice</li></ul><p><strong>Module 9: Forms, Fees and Finances in General Practises</strong></p><ul><li>Contracting</li><li>Finance</li><li>Practice Income</li><li>Scotland</li><li>Wales</li><li>Northern Ireland</li></ul><p><strong>Module 10: Using Information Technology</strong></p><ul><li>Computers in General Practice</li><li>Electronic Medicine</li><li>Computers in Hospitals</li><li>Maintaining Security</li></ul><p><strong>Module 11: Medical Terminology and Clinical Aspects</strong></p><ul><li>Pathology and X-ray Examinations</li><li>Prescribing and Drugs</li><li>Nurse Prescribing</li><li>New Developments in Pharmacy</li></ul><p><strong>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</strong></p><ul><li>Audit</li><li>Health Economics and Cost-effective Medicine</li><li>Private Finance Initiative</li><li>Clinical Governance</li><li>National Institute for Clinical Excellence (NICE)</li><li>National Clinical Assessment Service (NCAS)</li><li>National Service Framework (NSF)</li><li>Patient Surveys</li></ul><p><strong>Module 13: Complementary Medicine</strong></p><ul><li>Acupuncture</li><li>Alexander Technique</li><li>Aromatherapy</li><li>Chiropractic</li><li>Homoeopathy</li><li>Hydrotherapy</li><li>Hypnotherapy</li><li>Osteopathy</li><li>Reflexology</li></ul><p>-------------------</p><p><strong>***Communication Skills Course***</strong></p><ul><li>Module 01: Introduction to Communication</li><li>Module 02: The Communication Skills</li><li>Module 03: Different Types of Communication</li><li>Module 04: Different Methods of Communication</li><li>Module 05: Styles of Communication</li><li>Module 06: Barriers to Communication</li><li>Module 07: Assessing Communication Competence: Relevant Criteria</li><li>Module 08: Seven Actions for Effective Communication</li><li>Module 09: Do's and Don'ts of Effective Communication</li></ul><p>-------------------</p><p><strong>***Level 4 Time Management Course***</strong></p><ul><li>Module 1: Basics of Time Management</li><li>Module 2: Prioritise Your Time</li><li>Module 3: Organise Your Time</li><li>Module 4: Using Your Time Efficiently</li><li>Module 5: Time Management in the Workplace</li><li>Module 6: Time Management For Students</li><li>Module 7: Time Management Software</li><li>Module 8: Create a Value-Based Time Management Plan</li></ul><p>-------------------</p><p><strong>***Level 5 Proofreading &amp; Copy Editing***</strong></p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p>-------------------</p><p><strong>***Level 5 Negotiation Skills Course***</strong></p><ul><li>Module 01: An Overview of Negotiation</li><li>Module 02: How to Prepare For Negotiations</li><li>Module 03: The Process of Negotiation</li><li>Module 04: Ways of Developing Persuasion &amp; Influencing Skills</li><li>Module 05: Ways of Developing Communication Skills</li><li>Module 06: How to Develop Active Listening Skills</li><li>Module 07: Comprehending Body Language</li><li>Module 08: Assertiveness and Self Confidence</li><li>Module 09: Managing Anger</li><li>Module 10: Managing Stress</li><li>Module 11: Negotiation Tactics to Closing a Better Deal</li><li>Module 12: Ways of Overcoming Sales Objections</li></ul><p>-------------------</p><p><strong>***Level 5 Report Writing Course***</strong></p><ul><li>Module 01: Introduction to Report Writing</li><li>Module 02: The Basics of Business Report Writing</li><li>Module 03: The Practical Side of Report Writing (Part-1): Preparation &amp; Planning</li><li>Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information</li><li>Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report</li><li>Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing</li><li>Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report</li><li>Module 08: Developing Research Skills</li><li>Module 09: Developing Creativity &amp; Innovation</li><li>Module 10: Develop Critical Thinking Skills</li><li>Module 11: Interpersonal Skill Development</li></ul><p>-------------------</p><p><strong>***Level 2 Customer Service***</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: Understanding the Organisation</li><li>Module 3: Prepare to Deliver Excellent Customer Service</li><li>Module 4: Communication in the Customer Service Role</li><li>Module 5: Understand Customers</li></ul><p>-------------------</p><p><strong>***Level 1 Certificate in Well-being***</strong></p><p>-------------------</p><p><strong>***Mental Health Support Worker***</strong></p><p>-------------------</p><p><strong>***Level 3 Diploma in Healthcare Support***</strong></p><p>-------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Receptionist : Office Admin and Reception Skills</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Receptionist : Office Admin and Reception Skills</strong>, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Office Admin and Reception Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Receptionist : Office Admin and Reception Skills because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this <strong>Receptionist : Office Admin and Reception Skills</strong> must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Receptionist : Office Admin and Reception Skills</strong>, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including -</p><ul><li>Medical Receptionist</li><li>Medical Secretary</li><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Secretarial & PA

Health Skills

Healthcare Science Assistant

Medical Secretary

Receptionist : Office Admin and Reception Skills

<p><strong>Step into the office with confidence with your Office Admin and Reception skills!</strong></p> <p>Are you interested in a career in office administration or reception? If this is the case, the Office Admin and Reception Skills course is a great way to learn the skills you'll need to succeed in this role.</p> <p>This comprehensive Office Admin and Reception course will provide you with the knowledge and tools to handle the duties of office administration and reception, from managing day-to-day office tasks to dealing with customers and clients. We will teach you the skills you need to be an effective office administrator and receptionist.</p> <p>We'll begin by teaching you the fundamentals of office administration and reception, such as how to operate computers, printers, and other office equipment. In our Office Admin and Reception course, you will learn to organise files and documents, schedule appointments, and effectively communicate with customers and coworkers. We'll also show you how to use software programmes like Microsoft Office to stay organised and productive.</p> <p>This Office Admin and Reception course will teach you to greet and deal with customers and clients professionally and courteously. You'll learn how to provide excellent customer service while also dealing with difficult situations and complaints.</p> <p>Don't wait up. Enrol in our Office Admin and Reception course right now!</p> <p><strong>Learning Outcomes</strong></p> <ul> <li>Enhance your organisational skills in order to manage administrative tasks more effectively.</li><li>Improve your customer service skills so you can handle reception duties effectively.</li><li>Build relationships with internal and external customers by utilising communication and interpersonal skills.</li><li>Demonstrate knowledge of office administration and management procedures.</li><li>Good understanding of office equipment and software.</li><li>Demonstrate familiarity with filing systems and records management.</li></ul> <p><strong>Bundle Courses are</strong></p> <ul> <li><strong>Course 01:</strong> Leadership Skills Development</li><li><strong>Course 02: </strong>Strategic Planning and Analysis for Marketing</li><li><strong>Course 03: </strong>Communication Skills Training</li><li><strong>Course 04: </strong>Minute Taking Course</li><li><strong>Course 05: </strong>Psychology of Anxiety and Stress</li><li><strong>Course 06: </strong>Workplace Professionalism Certificate Course</li><li><strong>Course 07: </strong>Negotiation Skills</li><li><strong>Course 08: </strong>Sales Training</li></ul> <p><strong>Key Features </strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this </strong><strong>course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Office Admin and Reception Skills training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The curriculum of the course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p> <p><strong>The curriculum outline of our course is as follows:</strong></p> <ul> <li>Leadership Skills</li><li>Strategic Planning and Implementation</li><li>Sales Training</li><li>Body Language</li><li>Communication Skills</li><li>Minute Taking</li><li>Negotiation Skills Certificate</li><li>Psychology of Anxiety and Stress</li><li>Organisational Skills Training</li><li>Workplace Professionalism</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses are fully accredited, including this course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>New office administrators and receptionists who are starting out in their roles</li><li>Experienced office administrators and receptionists</li><li>Managers who are responsible for hiring, training and supervising office administrators and receptionists</li></ul> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>No prior degree or experience is required to enroll in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>The following professions are most popular in this sector</p> <ul> <li>Office Manager</li><li>Executive Assistant</li><li>Office Assistant</li><li>Receptionist</li><li>Administrative Assistant</li></ul> <p>The salary range for an Office Administrator and Receptionist in the UK is typically between £18,000 and £30,000 per annum.</p> <p><br /><br /></p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

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