Description

Highlights of the Course

Course Type: Online Learning
Duration: 1 Hour
Tutor Support: Tutor support is included
Customer Support: 24/7 customer support is available
Quality Training: The course is designed by an industry expert
Recognised Credential: Recognised and Valuable Certification
Completion Certificate: Free Course Completion Certificate Included
Instalment: 3 Installment Plan on checkout

What you will learn from this course?

Gain comprehensive knowledge about hotel reception
Understand the core competencies and principles of hotel reception
Explore the various areas of hotel reception
Know how to apply the skills you acquired from this course in a real-life context
Become a confident and expert hotel receptionist

Hotel Reception Course

Master the skills you need to propel your career forward in hotel reception. This course will equip you with the essential knowledge and skillset that will make you a confident hotel receptionist and take your career to the next level. This comprehensive hotel reception course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel reception course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.

This comprehensive course will teach you the theory of effective hotel reception practice and equip you with the essential skills, confidence and competence to assist you in the hotel reception industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hotel reception. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for hotel receptionist or for people who are aspiring to specialise in hotel reception.

Enrol in this hotel reception course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.

Who is this Course for?

This comprehensive hotel reception course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hotel reception can also take this course.

Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.

Entry Requirements

This hotel reception course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.

Assessment

This hotel reception course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.

Advance Your Career

This hotel reception course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.

Recognised Accreditation

This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.

The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.

What is CPD?

Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.

Benefits of CPD

Improve your employment prospects
Boost your job satisfaction
Promotes career advancement
Enhances your CV
Provides you with a competitive edge in the job market
Demonstrate your dedication
Showcases your professional capabilities

What is IPHM?

The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill.

Benefits of IPHM

It will help you establish a positive reputation in your chosen field
You can join a network and community of successful therapists that are dedicated to providing excellent care to their client
You can flaunt this accreditation in your CV
It is a worldwide recognised accreditation

What is Quality Licence Scheme?

This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.

Benefits of Quality License Scheme

Certificate is valuable
Provides a competitive edge in your career
It will make your CV stand out

Course Curriculum

Module 01: Introduction
	Introduction	00:05:00
Module 02: How to Converse with Customers?
	How to Converse with Customers?	00:03:00
Module 03: Rules of Email Etiquette
	Rules of Email Etiquette	00:03:00
Module 04: Rules of Grooming and Dress Code
	Rules of Grooming and Dress Code	00:03:00
Module 05: Rules of Telephone Etiquette
	Rules of Telephone Etiquette	00:01:00
Module 06: Relationship with Customers
	Relationship with Customers	00:04:00
Module 07: Building Rapport with Customers
	Building Rapport with Customers	00:01:00
Module 08: Roles and Responsibilities
	Roles and Responsibilities	00:08:00
Module 09: What is Up Selling?
	What is Up Selling?	00:01:00
Module 10: What is Cross Selling?
	What is Cross Selling?	00:01:00
Module 11: Identify the Steps for Selling
	Identify the Steps for Selling	00:11:00
Module 12: Factors Influencing Buying Decision
	Factors Influencing Buying Decision	00:05:00
Module 13: Customer Buying Objections
	Customer Buying Objections	00:01:00
Module 14: Assertive as Reception Assistant
	Assertive as Reception Assistant	00:03:00
Module 15: Handling Customers Complaints
	Handling Customers Complaints	00:08:00
Module 16: Tips for Success as a HR Assistant
	Tips for Success as a HR Assistant	00:03:00
Assessment
	Assessment - Hotel Reception Mastery	00:10:00
Certificate of Achievement
	Certificate of Achievement	00:00:00
Get Your Insurance Now
	Get Your Insurance Now	00:00:00
Feedback
	Feedback	00:00:00

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Hotel Reception Course Online Training

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