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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before

Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role.

This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations.

This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price:

Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7

Course 02: Customer Service Training

Course 03: Minute Taking

Course 04: Level 3: Public Speaking Diploma Course

Course 05: Developing Interpersonal Skills Course

Course 06: Meeting Management Diploma

Course 07: Document Control and Workflow Management

Course 08: Excel for Office Administrator

Course 09: Team Management

Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day!

Learning Outcomes of Receptionist: Office Admin and Reception

Develop exceptional customer service skills for enhanced client interaction.

Acquire proficiency in minute taking for effective meeting documentation.

Enhance public speaking abilities for confident and impactful communication.

Learn to cultivate interpersonal skills for better team and client relationships.

Gain expertise in managing meetings and controlling office documents efficiently.

Why Choose Us?

Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception

Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery)

The Receptionist: Office Admin and Reception is affordable and simple to understand

This course is entirely online, interactive lesson with voiceover audio

Get Lifetime access to the Receptionist: Office Admin and Reception course materials

The Receptionist: Office Admin and Reception comes with 24/7 tutor support

Start your learning journey straightaway!

*** Course Curriculum ***

Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7

Module 01: Introduction To Reception And Receptionist

Module 02: Business Telephone Skills

Module 03: Representing Your Boss And Company

Module 04: Mail Services And Shipping

Module 05: Travel Arrangements

Module 06: Organising Meeting And Conferences

Module 07: Time Management

Module 08: Record Keeping And Filing Systems

Module 09: Business Writing Skills

Module 10 :Organisational Skills

Module 11: Communication Skills

Module 12: Customer Service

Module 13: Effective Planning And Scheduling

Module 14: Invoicing/Petty Cash

Module 15: Business Environment

Module 16: Advanced MS Excel

Course 02: Customer Service Training

Module 01: Introduction To Customer Service

Module 02: Characteristics Of Good Customer Service

Module 03: Customer Relationship Management

Module 04: Communicate With Customers

Module 05: Handling Customer Complaints

Module 06: Problem Solving Over Phone

Module 07: Improving Customer Service

Course 03: Minute Taking

Module 01: Introduction To Minute Writing

Module 02: Preparation For Minute Taking

Module 03: The Meeting Structure

Module 04: Minute Meeting, Decision And Action

Module 05: Roles And Responsibility Of Minute Taker

Module 06: Tips For Minute Taking

Module 07: Technology In Minute Taking

Module 08: Building Confidence

=========>>>>> And 6 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your Certificates as proof of your achievement.

PDF Certificate: Free (Previously it was £12.99*11 = £117)

CPD Hard Copy Certificate: £29.99

CPD

230 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for:

Newcomers to office administration

Receptionists seeking career advancement

Individuals seeking to upskill

Requirements

You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle.

Career path

Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including:

Senior Receptionist

Office Manager

Team Leader

Customer Service Head

Public Relations Officer

Certificates

CPD Accredited Digital Certificate

Digital certificate - Included

Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

CPD Accredited Hard Copy Certificate

Hard copy certificate - £29.99

Please note that International students have to pay an additional £10 as a shipment fee.

Course Images

Receptionist: Office Admin and Reception - QLS Endorsed

By Academy for Health and Fitness

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