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Reception Manager - Front Desk Management and Customer Service

Reception Manager - Front Desk Management and Customer Service

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 7 hours

  • All levels

Description

Are you looking to enhance your Reception Manager skills? If yes, then you have come to the right place. Our comprehensive course on Reception Manager will assist you in producing the best possible outcome by mastering the Reception Manager skills.

The Reception Manager course is for those who want to be successful. In the Reception Manager course, you will learn the essential knowledge needed to become well versed in Reception Manager.

Our Reception Manager course starts with the basics of Reception Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Reception Manager course is intuitive and easy to understand.

Why would you choose the Reception Manager course from Compliance Central:

  • Lifetime access to Reception Manager course materials

  • Full tutor support is available from Monday to Friday with the Reception Manager course

  • Learn Reception Manager skills at your own pace from the comfort of your home

  • Gain a complete understanding of Reception Manager course

  • Accessible, informative Reception Manager learning modules designed by experts

  • Get 24/7 help or advice from our email and live chat teams with the Reception Manager

  • Study Reception Manager in your own time through your computer, tablet or mobile device.

  • A 100% learning satisfaction guarantee with your Reception Manager Course

Reception Manager

Curriculum Breakdown of the Reception Manager Course

Course Outline:

  • Module 01: Introduction to Reception and Receptionist

  • Module 02: Business Telephone Skills

  • Module 03: Representing Your Boss and Company

  • Module 04: Mail Services and Shipping

  • Module 05: Travel Arrangements

  • Module 06: Organising Meeting and Conferences

  • Module 07: Time Management

  • Module 08: Record Keeping and Filing Systems

  • Module 09: Business Writing Skills

  • Module 10: Organisational Skills

  • Module 11: Communication Skills

  • Module 12: Customer Service

  • Module 13: Effective Planning and Scheduling

  • Module 14: Invoicing/Petty Cash

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

The Reception Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Reception Manager. It is also great for professionals who are already working in Reception Manager and want to get promoted at work.

Requirements

To enrol in this Reception Manager course, all you need is a basic understanding of the English Language and an internet connection.

Career path
  • Hotel Front Desk Manager: £25,000 to £40,000 per year

  • Customer Service Manager: £30,000 to £50,000 per year

  • Event Coordinator: £22,000 to £35,000 per year

  • Guest Relations Manager: £28,000 to £45,000 per year

  • Office Manager: £25,000 to £40,000 per year

  • Concierge Manager: £28,000 to £45,000 per year

Certificates

CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited PDF Certificate

CPD Accredited Hard Copy Certificate

Hard copy certificate - £10.79

CPD Accredited Hard Copy Certificate

Delivery Charge:

Inside the UK: Free

Outside of the UK: £9.99 each

About The Provider

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