979 Courses

In this course, you will learn about the power of attitude and its impact on personal and professional success. You will explore various ways to develop the right attitude, avoid playing the victim, and take control of your life. You will also understand the importance of choosing your attitude, recognise the signs of a bad attitude, and learn how your attitude affects others. By the end of this course, you will have a better understanding of the role attitude plays in success, and you will be equipped with practical tools to develop a positive attitude and mindset. Learning Outcomes: * Develop a positive attitude and mindset that supports personal and professional growth. * Recognise the role of attitude in personal and professional success. * Take ownership of your life and avoid playing the victim. * Choose your attitude and respond positively to challenging situations. * Build positive relationships by understanding how your attitude affects others. Course Curriculum: * Lesson 01 will focus on the importance of having a positive attitude for success. You will learn how to identify your current attitude and how it may be affecting your life. * Lesson 02 will teach you to take control of your life and stop playing the victim. * Lesson 03 will help you to understand that you have the power to choose your attitude, and you can change it at any time. * In Lesson 04, you will learn the seven signs of a bad attitude, such as being negative, blaming others, and being resistant to change. * Finally, in Lesson 05, you will learn how your attitude can impact others, and how to be mindful of your actions and how they affect those around you. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. REQUIREMENTS There are no formal entry requirements for the course, with enrollment open to anyone! CAREER PATH Completing this course can lead to various career paths and opportunities. Some potential career paths and expected salaries include: * Business Manager - £50,000 per year * Sales Representative - £25,000 per year plus commission * Human Resources Manager - £45,000 per year * Personal Development Coach - £40,000 per year * Customer Service Representative - £20,000 per year. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. CERTIFICATE OF COMPLETION Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW   Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS   Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY   Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO:   * Discover new ways to “see things differently;” * Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; * Define Diversity and uncover ways in which it is significantly useful in an organization; * Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); * Manage conflict through unity, using the organization’s mission, vision, values, and goals; and * Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO THE CLASS DATE. -------------------------------------------------------------------------------- Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Respect is a feeling of admiration or positive regard for someone or something. Respect isn't just tolerating others. Understand why respect is much easier to lose than it is to gain and why it is important to ten ways to show every customer the same courtesy, no matter how difficult he or she may be behaving. LEARNING OBJECTIVES Applying correct service attitude in a customer service facing role mirror the company culture. In this course, your employees will learn how to handle this in best way. TARGET AUDIENCE Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism provides a comprehensive overview of managing human resources, employment conditions, and service quality in the tourism sector. Participants will explore various dimensions of consumer behavior, the holiday decision-making process, and insights into consumer decision-making models within the tourism industry. After the successful completion of the course, you will be able to learn about the following: * The concept of managing human resource in tourism. * The concept of human resources in tourism, hospitality and events. * The concept of employment and working conditions in tourism. * The concept of human resources and service quality. * The various dimensions of consumer behaviour in tourism. * The holiday decision making process in tourism. * The consumer decision making model. * The various holiday behaviour insight.   This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism offers a comprehensive understanding of managing human resources in tourism, covering concepts in hospitality and events. Participants will delve into the intricacies of employment conditions, emphasizing the link between human resources and service quality. The course explores the multifaceted dimensions of consumer behavior in tourism, unraveling the holiday decision-making process and providing insights into consumer decision-making models.   This Professional Certificate Course in Consumer Attitude And Behaviour In Tourism provides a comprehensive exploration of critical aspects in the tourism sector. Participants will gain insights into managing human resources, understanding employment conditions, and enhancing service quality. The course goes further to dissect various dimensions of consumer behavior in tourism, shedding light on the intricacies of the holiday decision-making process and offering valuable insights into consumer decision-making models. By the end of the course, participants will possess a profound understanding of the factors shaping consumer attitudes and behaviors, enabling them to make informed decisions within the dynamic tourism landscape. * COURSE STRUCTURE AND ASSESSMENT GUIDELINES Watch this video to gain further insight. * NAVIGATING THE MSBM STUDY PORTAL Watch this video to gain further insight. * INTERACTING WITH LECTURES/LEARNING COMPONENTS Watch this video to gain further insight. * CONSUMER ATTITUDE AND BEHAVIOUR IN TOURISM Self-paced pre-recorded learning content on this topic. * CONSUMER ATTITUDE AND BEHAVIOUR IN TOURISM Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, * Tourism Managers and Executives * Human Resource Professionals in Tourism * Hospitality and Events Industry Personnel * Marketing and Sales Specialists * Customer Service Representatives * Travel Agency Owners and Staff * Academic Researchers in Tourism * Tourism Policy Analysts * Destination Management Professionals * Service Quality Improvement Teams AVERAGE COMPLETION TIME 2 Weeks ACCREDITATION 3 CPD Hours LEVEL Advanced START TIME Anytime 100% ONLINE Study online with ease. UNLIMITED ACCESS 24/7 unlimited access with pre-recorded lectures. LOW FEES Our fees are low and easy to pay online.

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COURSE OVERVIEW Laws of attraction are used in every aspect of our life, but very few people understand it. A positive impression can open multiple opportunities for you, make people around you happy and boost your personal growth. Learn how you can use laws of attraction for your benefit from this Law of Attraction : The Magic Way to Develop positive Attitude course and be able to understand and communicate with people better. In this Law of Attraction : The Magic Way to Develop positive Attitude course, you will learn what laws of attraction are, how it works and how it can help you. You will understand your desires and goals, how to manifest your dream life, the practices to use laws of attraction, incorporating laws of attraction in your daily life and many other techniques that will lead you to be a successful person and achieve your goal easily. This course will teach you to discover your preferences to use laws of attraction effectively and help you to advance in your career. The step-by-step procedures and bite-sized lessons will clear your ideas and make your understanding better. LEARNING OUTCOMES * Understand the laws of attraction  * Be able to use the law of attraction in your behavior and attitude  * Be able to express your feeling to others  * Understand what you want and how you want to achieve your dreams  * Learn how to manifest your dream life  * Be able to use laws of attraction to set your goals  * Familiarize with various exercises that will help you practice laws of attraction WHO IS THIS COURSE FOR? This course is for those who want to learn about positive attitudes and make a strong and positive impression on others. You will learn how law of attraction works and how you can use it to improve your attitude. ENTRY REQUIREMENT * This course is available to all learners, of all academic backgrounds. * Learners should be aged 16 or over to undertake the qualification. * Good understanding of English language, numeracy and ICT are required to attend this course. CERTIFICATION * After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. * PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. WHY CHOOSE US? * Affordable, engaging & high-quality e-learning study materials; * Tutorial videos/materials from the industry-leading experts; * Study in a user-friendly, advanced online learning platform; * Efficient exam systems for the assessment and instant result; * The UK & internationally recognized accredited qualification; * Access to course content on mobile, tablet or desktop from anywhere anytime; * The benefit of career advancement opportunities; * 24/7 student support via email. CAREER PATH Law of Attraction : The Magic Way to Develop positive Attitude is a useful qualification to possess and would be beneficial for any related profession or industry such as: * Administrators  * HR Professionals  * Personal Assistants  * Receptionists  * Managers  * Business Owners Introduction to Laws of Attraction Masterclass Introduction 00:06:00 Module 01: Clarify Your Desires Clarify Your Desires 00:04:00 Principles of Clarity 00:05:00 How Meditation Helps You Get Clarity 00:04:00 How do you want your life to feel? 00:05:00 Using the Law of Attraction for Joy, Relationships, Money & Success 00:04:00 3 Steps To Find Love Using The Law Of Attraction 00:05:00 Module 02: Ways to Practice the Laws of Attraction Ways to Practice the Laws of Attraction 00:05:00 Visualize 00:03:00 Do a Meditation to Boost Energy 00:03:00 Look At Affirmations On Your Phone 00:02:00 Gratitude Journal 00:04:00 Spread Positivity 00:03:00 Module 03: Incorporating the Laws of Attraction in Your Daily Life Incorporating the Laws of Attraction in Your Daily Life 00:05:00 Unwavering Desire 00:04:00 Conceptualization and Imagination 00:05:00 Affirmations 00:04:00 Profound Belief 00:04:00 Manifestation 00:04:00 Module 04: How to Manifest Your Dream Life How To Manifest Your Dream Life 00:05:00 How And Why Does The Law Of Attraction Work 00:04:00 Make your decision 00:04:00 Practice unconditional love 00:03:00 Open up to the possibilities 00:04:00 Experience the reality of your desires 00:04:00 Module 05: Using the Laws of Attraction When Setting Goals Using the Laws of Attraction When Setting Goals 00:05:00 How To Figure Out What You Really Want 00:05:00 Find-Tuning Your Goal 00:04:00 Knowing When And How To Review 00:04:00 Believe that it's coming 00:04:00 Work on it 00:04:00 Module 06: Exercises to Help Manifest the Laws of Attraction Exercises to Help Manifest the Laws of Attraction 00:03:00 Make a Vision board 00:03:00 Live as if it is Already Real 00:05:00 Make a to-do List 00:04:00 Make a Wish List 00:04:00 Practice Meditation 00:04:00 Module 07: Conclusion Review 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

ESI’s High-Performance micro-credential explores the individual salesperson and enables them to develop the mindset and attitude to succeed – all the time. This course guides learners through an examination of their professional selves, their behaviours and how to constantly learn & improve. All leading to higher personal and business performance.

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: * Research and understand each unique customer to demonstrate expertise; * Conduct productive meetings to discover useful information to formulate the most effective solution(s); * Propose plans that are fully aligned with the target’s situation and needs; * Increase abilities to engage and motivate the prospect/client through compelling presentations; * Convey emotional intelligence enthusiasm and sincerity to get client buy-in; * Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and * Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.   Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO THE CLASS DATE. -------------------------------------------------------------------------------- Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.

IN TIMES OF CRISIS, PEOPLE ARE IN REACTION MODE.  THEY WORK MORE FROM “FIGHT VS. FLIGHT” THAN BY USING REASON. WHEN WE SERVE THESE CUSTOMERS, WE NEED TO RESPOND APPROPRIATELY AND HELP THEM TO ACHIEVE EMOTIONAL CONTROL SO THAT WE CAN WORK TO SOLVE PROBLEMS. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: * Focus on others to project a UB4ME, customer-centered attitude; * Empower people with respect (acknowledging) and control (offering choices); and * Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO THE CLASS DATE.

In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.