Service Attitude: Equal Respect

Description

Respect is a feeling of admiration or positive regard for someone or something. Respect isn't just tolerating others. Understand why respect is much easier to lose than it is to gain and why it is important to ten ways to show every customer the same courtesy, no matter how difficult he or she may be behaving.

Learning Objectives

Applying correct service attitude in a customer service facing role mirror the company culture. In this course, your employees will learn how to handle this in best way.

Target Audience

Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams